Pros (+) Staff were extremely friendly
Cons (-) Furniture is getting dated. Mattress was starting to sag.
3 stars
The Kensington Hotel
Photos of The Kensington Hotel
Overview
The Kensington Hotel in Ann Arbor, Michigan is there for guests who need overnight accommodations for business trips, weddings, family gatherings or a romantic getaway. This boutique hotel is a refreshing alternative to conventional chain-style hotels. From the minute guests step onto the property and meet the friendly staff, guests will experience the personalized service that only an independently owned hotel can provide.
With over 200 newly revitalized guest rooms and suites, The Kensington Hotel in Ann Arbor offers a blend of luxurious accommodations and impressive amenities to suit leisure and business travelers alike. Each room includes a marble bath, quality bath products, deluxe furnishings, plush bedding, and complimentary Wi-Fi, as well as many other upscale amenities. Besides the well-appointed accommodations, The Kensington Hotel features a dry sauna, an indoor pool, complimentary Viennese coffee bar, fitness center, a selection of pet-friendly rooms and more.
The Kensington Hotel offers a full range of dining options to suit any kind of palette or dining preferences. Enjoy the American classics and authentic Ann Arbor dishes made with fresh, seasonal ingredients at Rel·ish, the on-site restaurant. For guests who would rather dine in the privacy of their room, The Kensington Hotel offers room service seven days a week. For fresh-baked goods, light appetizers, snacks, and more, the Union bar is open 24/7 in the lobby.
Boasting more than 10,000 square feet of flexible event space, The Kensington Hotel can accommodate up to 1,000 guests. Whether looking for the perfect setting for a wedding or the central location for a conference, meeting, or event, The Kensington Hotel's Grande Ballroom or other event rooms can be tailored to fit practically any occasion.
Latest deals for The Kensington Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at The Kensington Hotel
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- Bottle of water
- 24hr front desk
Dining
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Things to do
- Hiking
- Beach access
- Board games/puzzles
- Golf
- Canoeing
- Cycling
- Hunting
- Horse riding
- Bowling
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Hypoallergenic
- No smoking
- Designated smoking area
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
- Sauna
Media and entertainment
- Radio
- Shared lounge/TV area
- Cable or satellite TV
- TV
General
- Family rooms
- Seating area
- Telephone
- Storage available
Outdoor
- Terrace/Patio
- Balcony
- Garden
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bathroom
- Hairdryer
- Bathrobe
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Kids meals
Parking and transportation
- Free parking
Health and safety
- Safe
Fitness
- Fitness centre
Reviews of The Kensington Hotel
8.2
Very good
781 verified ratings
Wonderful
408
Very good
146
Good
80
Okay
41
Fair
44
Mediocre
16
Poor
46
Summary of reviews
Guests say
Guests reported significant cleanliness and service issues, including bugs, dirty facilities, and inadequate staff response. However, many appreciated the friendly staff and the hotel's location, which was convenient for shopping and dining. Some guests enjoyed the cleanliness of the hotel and the pool, but overall dissatisfaction with service and cleanliness was prevalent.AI-generated from customer reviews
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Score by provider
8.1 out of 10
620 reviews
8.7 out of 10
42 reviews
9.1 out of 10
16 reviews
8 out of 10
5 reviews
All reviews
Pros (+) Pool was great. Nice all around
Cons (-) Relish the restaurant was great.
Cons (-) Hornets in window sill, bug in salad, door left open by cleaning service and after a week of staying there and all the nonsense listed above allow a late check out by one hour. After discussing with management the issues above, no formal apology or compensation offered. Stay elsewhere! There is a holiday inn 50 feet away.
Pros (+) Executive Section with complimentary appetizers and morning pastries.
Cons (-) We arrived on a Thursday and stayed 3 nights. The second night, Friday, we were awaken by a fire alarm at 2:45am. We dressed and headed out into the hall where we met other guests returning from the lobby. THEY informed us that it was a false alarm. No one from the hotel EVER spoke with us about the incident. We left the hotel on Saturday before 11am for a day out, we returned that night to find o...
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Pros (+) It was overall a very nice and well decorated hotel. The customer service was amazing and very much worth the price,
Location
3500 South State Street, Ann Arbor, MI 48108
What's nearby
- Cobblestone Farm2.6 km
- Crisler Arena2.9 km
- Michigan Stadium3.1 km
- University of Michigan Museum of Art4 km
- University of Michigan4.2 km
- Kelsey Museum of Archaeology at the University of Michigan4.2 km
- University of Michigan Museum of Natural History4.4 km
- Hill Auditorium4.4 km
- Michigan Theater4.5 km
- The Ark4.5 km
- Blind Pig4.7 km
- Unitarian Universalist Church4.7 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Kensington Hotel
Low season | December |
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High season | October |
Average price (weeknight) | C$ 179 |
When to book a room at The Kensington Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
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See most recommended stays in Ann ArborGood to know
Value for money | 8.2 |
|---|---|
Distance to downtown | 4.3 km |
Nearest Airport | Detroit Metropolitan Wayne County |
Distance to airport | 32.1 km |
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