Food was amazing Great pool
Poor customer service. My room was very hot and I complained but the answer was shocking. They can only turn the entire resort to heating or cooling. So I was stuck without AC and was promised a fan but it took 24 hours after complaining several hours I finally got it The fan was on a timer without an option to turn it off, so every 30 minutes i must get up from my sleep to reset it Key card was another mess, my key never worked and I was staying on the 8th floor. This means I must go all the way down and head to the next building to change the key. Worse part that I had to do this everytime. I was very upset and spoke to hotel assistant manager who appologized but my experience was very upsetting. Im visiting all the way from Chicago USA :((
Set in a 250.000 m2 resort with a 1 km private beach, an extensive spa centre and an outdoor pool with an aqua park, Rixos Sungate Resort is in the Gulf of Antalya coast. The extensive leisure facilities at the Rixos Sungate include a gym, tennis courts and a 4-lane bowling alley.
Based on 5,378 reviews
Value for money
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