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Breakfast was the only ok thing.
First of all: to reach the structure you have to literally climb an heavy uphill. I can't imagine how to walk it by feet and having a big baggage or with a wheelchair. It wasn't written anywhere. When we arrived the guy at the reception was annoyed by our presence, and only explained the basics without saying "welcome". He didn't give us the towels, we had to ask later. The most important thing is that the sheets were DIRTY. Not lightly, but really heavily dirty, with stains on them, of mold and human fluids. We were tired and sleeped anyway but the morning after we kindly asked to change all of them. The reception guy replied with an angry face and saying ok. Guess what? They haven't changed. They only cleaned the room. So we asked to another receptionist, a girl, fortunately kinder than the guy. She gave us other folded sheets, so that we could change by ourselves. When we unfolded, they were dirty as well and with a wrong measure. So we came back again and the receptionist gave us again other sheets, and incredibly those were dirty too. See photo attached. After this, we were tired of being played around and we slept anyway on dirty sheets. It has been disgusting. Not only that. The walls were moldy, the trashcan was old and rusty, the air conditioner was open with the cables exposed, and the shower had a partially broken door that wasn't sliding correctly, with the risk of being harmed.
Staffs were all helpful. Larissa gave us good indications for nightlife which made our stay in Arraial undescribable.
The pool and the sight was beautiful.
Water was falling from the air conditioner and the room smelt humidity.
Comfortable with air conditioning. Very good complimentary breakfast. Reception desk had great service.
Rooms are small
breakfast had flies and as it is near a favela I heard several shots between police and traffickers.
Located in Arraial do Cabo (Prainha), Pousada Xerxes is within a 15-minute walk of Grande Beach and Anjos Beach. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
based on 322 reviews
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- Friendly service
- Great view
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Most Popular Landmarks
- Hermes Barcellos Public Park 226 m
- Independence Square 243 m
- Castelo Branco Square 375 m
- Hermenegildo Barcellos Stadium 0.4 km
- Arraial do Cabo Municipal City Hall 0.5 km
- Little Beach 0.6 km
|Cabo Frio||6.9 km|