|"Nice unusual setting Great staff."||(in 41 reviews)|
|"The bed was super comfy!"||(in 17 reviews)|
|"Very clean, good location, great price."||(in 24 reviews)|
|"Nightmare room service expierence."||(in 14 reviews)|
|"No electric kettle / coffee maker in room."||(in 2 reviews)|
|"Late night noise in the hallways."||(in 1 review)|
beautiful tastefully decorated hotel
everything was great
Decor and room were beautiful.
There was street construction all night, starting at midnight until the next morning when. We checked out. We called for earplugs but the hotel didn’t offer. We barely slept and when I spoke to the manager he had nothing to offer further than an apology for our disturbance. The restaurant has a good view. The food was just ok.
JDV has seen better days
It's in a good location.
Hotel is old and well-worn - in desperate need of a rehab. Despite the Joie de Vivre name, the desk clerk on our arrival was decidedly not happy. We booked a two-bed room and got a king with a too-short foldaway cot, and on one of the coldest days of the year they did not have any spare blankets, so we were given three sheets instead. For $80 a night it would have been ok - for twice that, it was a ripoff.
Needed more pillows; they ran out!
This hotel has a great location and friendly staff. It has a nice, old-fashioned feel which gives it a romantic quality for the price. The decor and furniture are attractive and classic, albeit a bit shabby when examined closely. We were particularly impressed with the bathroom in our corner room,which was filled with marble tiles and a towel warmer. Everything was clean and pleasant. The bar/restaurant attached is a nice place for cocktails as well, especially as a warm-up for a night out in the wonderful area of Mt. Vernon. This neighborhood is desirable for those from out of town, and this hotel provided good prices and an overall pleasant stay.
Parking can be an issue; they have valet service (for between $20-$35) that I recommend to anyone not familiar with the neighborhood (we had lived around the corner years before, so knew how to find good parking sports). Additionally, we were staying during an extremely cold (below average temperatures) weekend, and found everything to be a little chilly. On top, we found that the bed was made with only three small pillows and a thin blanket (fine for one person, but there were two of us). When we asked for an extra blanket and pillows later that night, the front desk sadly informed us that they had run out due to a high demand of requests. While they were very sorry, it does seem strange that they had dressed the bed in so few pillows and blankets to begin with, though I understand the need to go for a more minimalist approach in order to conserve energy, etc (and do respect that).
Horrible customer service! Tons of attitude and talking back. I stayed there for 5 nights, and my room wasn't cleaned at all 2 days out of those. The front desk lady told me in the end of the day that it wasn't her job to clean, that all the cleaning stuff was out for the day, and that there was no manager I could talk to on premises. She told me to just suck it up and wait till the next day (I am not exaggerating !). When I asked her if cleaning services were supposed to be included in my daily room charges, she said yes. Then there was the ongoing issue with them not replenishing toiletries at all even so that was also included in the daily room charges. All and all, this could of been a great hotel if all the front desk staff was replaced or retrained
Too many inconveniences for a truly comfortable st
The room was very clean and spacious. The bathroom was beautiful and had amenities like a towel warmer and an overhead heat lamp. The hotel was in a great location in the heart of Mt Vernon - I could see the Washington Monument from my window. Housekeeping was very accommodating to our schedule and left the room pristine.
To preface this review, I stayed at the Wyndham for a total of 6 nights. The WIFI worked about half the time, which was detrimental because I was in Baltimore to take intensive courses at JHU and couldn't do my homework in the room. The staff blamed it on the windy weather, but it was such a huge inconvenience. My keycard also failed to work more than half the time, which was another annoyance. The front desk also overcharged me for "incidentals," a total of $115. They charge $50/day up to 2 days, which should only have come up to $100, so where did that extra $15 come from? They were pleasant enough about it, and corrected it accordingly, but I warn future guests to double check their transactions. Also, the fridge in the room wouldn't get cold even though it was plugged in, and the microwave emitted a scary burning smell when used. Finally, I stopped by IN PERSON the day before my check-in to request an extension of my check-out time from 11am to 2pm, and they happily obliged. Then, the night before my check-out date, I called down to the front desk to confirm and they claimed that they were overbooked and can only extend my check-out time to 12pm. When I let them know I made the request prior to check-in, no one seemed to know what I was talking about. They were kind enough to offer to store my luggage, but again, an inconvenience. Overall, my stay was mediocre due to the faulty amenities, but the staff was gracious and polite about everything. Still, I don't think I would stay here again.
Bar is great with wonderful happy hour foods Quiet, nice king bed on 12th floor Uber taxi to Johns Hopkins for $5 Excellent location Great rate thru Kayak Park for $12 a day a block or two away.
Would like to be be able to get coffee by 6
Very lovely place, excellent location. Staff was helpful
Bedding was great whne we arrived, but we did find leftover food in the fridge from the previous guests which made us a little wary of using the tub because we weren't sure how thorough the cleaning was
Not very good service
The room was nice and clean, confertable beds.
The reception was rude, we wanted to get food in the middle of the night but there was no one in the building working to suggest any thing to us.
Terrible Customer Service and No Professionalism
Due to an error in receiving my reservation information from a third party booking agency, the were no available rooms of the type I had reserved. So, the hotel was forced to give me a nicer room at the same rate. The room was a bit dated, but the jetted tub and sitting area were very nice. While the front desk staff and valet seemed to lack professionalism, the staff at the hotel bar were quite welcoming and friendly.
When the desk clerk could not locate information on my reservation, she told me to have a seat nearby while she looked for my reservation elsewhere. When she still couldn't find it, she shouted to me across the lobby that her GM said she can't let me into a room until she got the payment details from Kayak and that I had to call Kayak to resolve the issue. I guess asking me to step up to the desk to discuss my situation or calling Kayak herself was too much trouble. While I called Kayak customer service to attempt to resolve the issue, other guests arrived to check in. As a result, the only clerk working the front desk was busy and could not speak with the Kayak representative I had on my cell phone and they had to call the clerk at the hotel a while later to attempt to resolve the issue. While I sat at the lobby waiting for Kayak to call the desk clerk, a hotel valet came to the front desk and used the phone there to loudly order food for himself and the desk clerk from a local restaurant. And then he proceeded to argue with the restaurant about it giving a discount to hotel employees. Not only was this inappropriate business to conduct at the front desk, but I'm left wondering why the front desk clerk has time to tell the valet what she wants to eat, but she can't call Kayak to attempt to resolve the issue with my room. Once the desk clerk spoke with someone from Kayak, she again shouted to me across the lobby about the status of the issue. She said they needed to fax her the information again. After waiting another 5-10 minutes, I approached the desk and asked if she had received the information she needed yet. She said no and walked away from me to FINALLY check the fax machine. Lo and behold, the information she needed was there and she checked me into my room with barely a perfunctory apology for the delay. She also made sure to tell me the issue was that the Kayak third party service provider handling my reservation had the wrong fax number for the hotel so the issue was really someone else's fault. I guess this hotel is nice enough for the price if you don't have any issues with which you need any customer service. But if there is the slightest issue, or you just stick around the lobby for a little while, you'll see that the staff really doesn't seem to have much training on professionalism. I was pretty disappointed by the experience.
Lovely facility in a great area
The hotel felt classy and luxurious. The staff was super friendly and helpful. The valet service was prompt and careful. Great stay. Lovely location. Very clean. Great view. Good deal through Kayak.
The bed was way too hard for my personal preference and comfort. Shower could have used a little updating, but the pressure and temperature were perfect.
Hotel Revival Baltimore A Joie de Vivre Hotel provides historic accommodation in Baltimore and is within walking distance of University Center Baltimore Street Light Rail Station. It offers free wireless internet in public areas and is a stone's throw from Walters Art Museum and other popular attractions.
There are a range of amenities available to guests of the hotel, such as valet parking, a 24-hour business centre and an express check-in and check-out feature. Staff are available 24 hours a day and can help with booking tours and tickets.
Hotel Revival Baltimore A Joie de Vivre Hotel has 104 rooms offering all the necessities to ensure a comfortable stay.
For those who enjoy making the most of local eateries, there is a great selection right on the doorstep. It is also within walking distance of 1st Mariner Arena, University of Baltimore and Lyric Opera House.
based on 374 reviews
Policies vary by room type and provider.
All existing Hotel Revival Baltimore reservations made before 1 April 2020 that are for arrivals through 30 June 2020 can be changed or cancelled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. Any Hotel Revival Baltimore reservation you make between 2 April 2020 and 30 June 2020 – for any future arrival date – can be changed or cancelled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. For more information, visit the Hyatt Response to COVID-19 page.
Hotel Revival Baltimore is located at 101 West Monument Street in Mount Vernon, 0.9 km from the centre of Baltimore. The Walters Art Museum is the closest landmark to Hotel Revival Baltimore.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Hotel Revival Baltimore.
Yes, Hotel Revival Baltimore offers free Wi-Fi.
No, Hotel Revival Baltimore does not offer free parking.
No, Hotel Revival Baltimore does not offer free airport shuttle service.
Hotel Revival Baltimore is 14.2 km from Baltimore/Washington.
Yes, Hotel Revival Baltimore is a pet-friendly hotel.
No, Hotel Revival Baltimore does not have a pool on-site.
Hotel Revival Baltimore has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.