Good to know
|Distance to city centre||1.5 km|
|Distance to airport||5.0 km|
|"View from room was excellent."||(in 31 reviews)|
|"Hotel itself is amazing.b."||(in 38 reviews)|
|"The service is excellent."||(in 23 reviews)|
|"Room was extremely dated and cramped."||(in 33 reviews)|
Time of year
Show reviews that mention
|ate at the italian restaurant||in 16 reviews|
|banff||in 15 reviews|
|beautiful hotel||in 90 reviews|
|excellent service||in 48 reviews|
|exhaust vent||in 3 reviews|
|hot pool||in 38 reviews|
|location and very nice||in 50 reviews|
|recently had a hip||in 3 reviews|
|rundle||in 4 reviews|
|small room||in 152 reviews|
|town center||in 14 reviews|
|view from the room||in 51 reviews|
|wonderful staff||in 93 reviews|
The Fairmont in Banff aka the Castle in the Rockies is a beautiful property in a great location. The walk along the Bow River and the Falls into the town was really beautiful. From the easy check in outside (they are very organized) to the delightful restaurants and spa facilities, this was a very enjoyable stay. Vermillion was our go to breakfast place. We also ate there for dinner (it turns into a French restaurant)...delicious! We also ate at Costello on property which did not disappoint. The room was a bit small, but very comfortable.
Location and View was great
Room was tiny. Not worth $800 USD/night
Amazing location & the building itself is impressive. The room is super comfortable as well. The concierge was lovely and extremely helpful.
- Service level all in all is a bit lower than what I would expect from such an upscale hotel, nothing personalized, masses of people moving in every direction, slow service (took 45 mins to deliver an extra bottle of shampoo!). Given the ratel level (around 800CAD per night!) I found it weird that there is a huge extra fee as well to use the Hammam / Jacuzzi and another 30 dollars to park 5 mins away. Anyway I understand the season is short and it makes financial sense to make the most out of the facilities, it just missed a bit of that "extra care" element you would expect in such hotels.
The experiance of the hotel which is situated in an old Castel.
Small room and small bath and dirty old towels and the location is 5 minutes from Banff downtown.
The location was incredible. Service was amazing. The view from our room was beyond anything we had imagined. The location just a mile from the town of Banff allowed us access to anything we needed and a variety of places to eat. We also received some great ideas from the concierge.
The food was greatly disappointing. In fact, the more we spent, the more disappointing the food was. The 1888 chophouse was terrible. Steak was average at best, broccoli was burnt and we were told a couple of the sides were enough for a table of 4 when they were barely enough for single person. The other huge disappointment was the spa. We paid for an evening access to the spa. Something like $100 Canadian. When we entered, there was signage everywhere that no phones or electronics were allowed...not even in the common sitting area. More signs in the locker room, hot tub, and sauna areas. There premier relaxation area was their mineral pool area with 3 waterfall pools. A wonderful place to relax, if the rules were ever enforced. We get in the mineral pool and waterfall area and not one...but 3 men were on their phones or some sort of tablet. Likely recording the women trying to relax and enjoy the amenities. No respect for the rules and disgusting examples of what people have become. When I reported them, we were given two free passes to use on another day. So we thought if we go back at the end of the week,, before heading home, we'd have a good chance of getting some much deserved relaxation. Nope. This time, some guy and his wife and two boys came in with two noodles. they proceeded to have noodle fights slapping each other and screaming like it was some public pool. Then the Dad thought it would be a good idea to lift his boys up and throw them across the pool! There are not one but TWO public pools for families to have fun in. This was the mineral pool of the private (and expensive) spa. Again, complete morons but the spa doesn't enforce their own rules. So if you decide to spend $100 for a relaxing evening or $700 for a relaxing massage, don't expect relaxation. Spend your money wisely and know that there is a significant chance that some moron or perv will ruin your experience.
Fairmont Banff Springs is a luxury mountain resort nestled in Canadian Rockies that attracts visitors from across the globe. It is an ideal destination for singles, couples, groups, and families alike.
Referred to as Canada’s castle in the Rockies, Fairmont Banff Springs is a charming destination for those who adore outdoor activities. It is about 80 miles away from Calgary International Airport and steps away from the Banff Springs Golf Course. Three nearby ski resorts make it the perfect spot for novice and seasoned skiers.
Accommodations at Fairmont Banff Springs are the finest in luxury, offering incredible views of snow-capped mountains, lush forests, and skiers ascending and descending summits. Guests can choose a Deluxe Mountain View Room that sleeps up to two guests, the spacious Royal Suite with panoramic views of Bow Valley, or a Fairmont Gold Junior Suite with mountain and forest views. All rooms are non-smoking, with many being accessibility-friendly, and the resort welcomes pets.
Fairmont Banff Springs’ on-site activities can suit the needs of many guests. Adults can pamper the body and mind at the luxurious Willow Stream Spa, and explore the scenic links at the seasonal Fairmont Banff Springs Golf Course. Kids of all ages will relish the Canadian Bowling and Entertainment Centre, which includes blacklight bowling, billiards, and ping-pong tables, and swimming at the resort’s extravagant pool.
Dining at Fairmont Banff Springs is a treat for all types of guests. The Waldhaus Pub and Patio offers the best German cuisine and beers, while the Vermillion Room crafts exquisite French cuisine all-day. Samurai Sushi Bar and Restaurant and Rocky Mountain Afternoon Tea are a couple more specialty dining spots.
For more than 125 years, Fairmont Banff Springs has offered its guest the most relaxing amenities and thrilling activities during their visit to the Canadian Rocky Mountains.
based on 15,825 reviews
Things to Know
- Nice building
- Great view
- Professional service
Policies vary by room type and provider.
Reviews about Fairmont Banff Springs
Most Popular Landmarks
- Bow Falls 219 m
- Banff Cascades of Time Gardens 0.9 km
- Banff Park Museum 1.3 km
- Buffalo Nations Luxton Museum 1.4 km
- Upper Hot Springs 1.4 km
- Whyte Museum of the Canadian Rockies 1.5 km