Traveler reviews
Overall rating
7.8
Good
Based on 175 reviews
Boarding
8.1
Comfort
8.1
Crew
8.6
Entertainment
6.5
Food
7.5
Skip to main content
More
Find cheap flights on Bangkok Airways
Round-trip
Travellers
18+
1 adult (age 18-64) selected
over 18
0 students (age over 18) selected
12-17
0 youths (age 12-17) selected
2-11
0 children (age 2-11) selected
under 2
0 seat infants (below age 2) selected
under 2
0 lap infants (below age 2) selected
Economy
Carry-on bag
0 carry-on bags selected
Checked bag
0 checked bags selected
Baggage per passenger
Bangkok Airways information
| IATA Code | PG |
|---|---|
| Routes | 50 |
| Top route | Bangkok Suvarnabhumi to Ko Samui |
| Airports served | 21 |
| Top airport | Bangkok Suvarnabhumi |
Bangkok Airways traveller reviews
Pros
"Crew was nice and friendly."
(in 11 reviews)
"Friendly and attentive flight crew."
(in 51 reviews)
"The crews made good service"
(in 48 reviews)
Cons
"Flight was 4 hours late."
(in 5 reviews)
"Was a short flight."
(in 82 reviews)
"Food just ok. No complaints"
(in 8 reviews)
Recent reviews
Traveler rating
16
2
0
3
0
-
8.0
This is my 2nd flight with this airline. Service is very good. I was surprised they served a meal on such a short flight. The airplane landed so smooth that most people were unaware the plane had just landed. About half of the people on board applauded.
Reviewed Jul. 2023review from
-
2.0
Other airlines
Reviewed Jul. 2023review from
-
10.0
The staff were helpful and very pleasant. The food is tasty and there’s plenty of water provided. Flights are well air conditioned.
Reviewed May 2023review from
-
6.0
The food was inedible- The rice was hard as a rock The chicken was hard and could not chew Horrible meal. Don’t even serve it. It was an insult to think that you would have even served it.
Reviewed Mar. 2023review from
-
10.0
I fly Bangkok Air regularly. Could say I am loyal to their airlines and program. The only two comments of critique I could offer is (1) using the credits from accumulated miles is not as streamlines as some of the other airlines programs I am or have been a member of... and have lost opportunity to use them before expiration. (2) Sometimes, the plane is boarded / un-boarded with a service bus that has to navigate the airport and adds unwelcomed overhead time (especially during de-boarding). If have checked luggage this is transparent; if only have carry-on will slow your departure from Suvarnabhumi by ~20 minutes or more. Otherwise, a fine airline.
Reviewed Aug. 2022review from
-
10.0
Nice comfortable flight with snacks included 👍👍👍
Reviewed Jul. 2022review from
-
8.0
Should be better if they provide more decent snacks. Also my flight took off was delayed by 15 minutes. I'd like them to improve to more punctual timing.
Reviewed Apr. 2022review from
-
6.0
Good for short flights
Reviewed Apr. 2022review from
-
10.0
Everything was great
Reviewed Mar. 2022review from
-
8.0
Plane a bit old, no entertainment service.
Reviewed Dec. 2022review from
-
10.0
Bangkok Air has been hit with the challenge of flying during COVID like everyone else. Still, they are early to get started again and offer normal services when possible. It is nice to have a lounge for all passengers vs. going to gate and sitting to stare out at planes.
Reviewed Nov. 2021review from
-
10.0
Pros: Overall, the staff managed well the extra challenge of shutdowns and restrictions introduced by COVID. No complaints from me!
Cons: Honestly, Bangkok Air is one of my preferred regional carriers. "Normally" the food served is tasty, the plane is comfortable and the staff quite efficient. I have travelled a lot in my life and if there was a shortfall, would say so. Then again, I don't nitpick what professionals need to do to accomplish their jobs.Reviewed Jul. 2021review from
-
7.0
Cons: Very good food and launch in gate but in check in they took my powerbank.
Reviewed Mar. 2020review from
-
10.0
Cons: Couldn’t have gone better. Great lounge at kbv. Everything on time. Even food for a 1hr flight!
Reviewed Mar. 2020review from
-
9.3
Pros: in time, good service, well informed.
Cons: nothingReviewed Mar. 2020review from
-
9.3
Pros: we had 5 domestic flights with Bangkok Airways, all in time and good boarding.SUPER!!
Cons: nothingReviewed Mar. 2020review from
-
8.4
Pros: Quick and easy flight. Empty seat in my row was great!
Cons: Plane was noisy and clearly old, could use updatingReviewed Feb. 2020review from
-
10.0
Cons: One of the best experiences in short haul flights in years! Flew twice with them and the service was great. US based airlines could learn a lot from them.
Reviewed Feb. 2020review from
-
10.0
Pros: The staff and service were friendly and excellent. Flight was fast and efficient.
Cons: I can’t think of anything.Reviewed Feb. 2020review from
-
8.0
Pros: The seat that I picked had lots of leg room.
Cons: Better selection of movies.Reviewed Feb. 2020review from
-
9.3
Cons: Trat a great little airport .
Reviewed Feb. 2020review from
-
4.3
Pros: Nothing much to like about the flight. The only good thing probably would be the boarding process.
Cons: A lot of things could have been better. Crew: The crew failed to maintain a enjoyable flight experience. Crew failed to instruct the passengers playing videos/movies at loud volumes. Flight: The biggest blunder was they unloaded 21 check-in bags for some fuel logistics. 12 hours out and there's still no tracing available for the bags. Food: Food was decent for the price. Nothing much to complain there.Reviewed Dec. 2019review from
-
4.6
Pros: Nothing much to like about the flight. The only good thing was the boarding process probably. The Airport Staff was helping people to get to the connecting flight.
Cons: A lot of things could have been better. Crew: The crew failed to maintain a peaceful experience for a few people. There were people playing movies/videos on speakers and the crew didn't ask the passengers to stop it. They ignored it. Flight: The biggest blunder the flight created was unloading 21 check-in bags in order to save on some fuel logistics. More than 12 hours passed since landing, and there's still no tracing available for the bag. No in-flight entertainment. Food: Food was decent. Good for a cheap flight.Reviewed Dec. 2019review from
-
10.0
Pros: Crew was fantastic. Short flight yet they offered food, beer, wine, etc.
Reviewed Dec. 2019review from
-
10.0
Pros: Real food not only pastry meal.
Reviewed Dec. 2019review from
-
9.3
Pros: The airport was adorable and quaint
Reviewed Dec. 2019review from
-
7.6
Pros: They send you email to checkin online. You go through the entire process, enter all your details (although you already gave it when you made reservation and your frequent flyer account has it too) and at the very end you get greeted with the "no online checkin at this airport" message. Complete and utter failure!
Reviewed Dec. 2019review from
-
10.0
Pros: everything was perfect
Cons: would never go back to other low cost airlineReviewed Nov. 2019review from
-
9.3
Pros: Friendly and attentive flight crew. Excellent selection of nice wine.
Cons: Older model A-319 so there was a very small screen for the cabin.Reviewed Oct. 2019review from
-
2.0
Pros: Uniforms
Cons: Staff was rudeReviewed Oct. 2019review from
Bangkok Airways FAQs
What is Bangkok Airways' carry-on size allowance?
On board Bangkok Airways flights, cabin baggage should not exceed 56x36x23cm. If your hand luggage is bigger, the Bangkok Airways assistance team will most likely ask you to pay extra for checked luggage.
Where does Bangkok Airways fly to?
Bangkok Airways offers direct flights to 20 cities in 8 different countries. Koh Samui, Bangkok, and Phuket City are the most popular cities covered by Bangkok Airways.
What is Bangkok Airways’ primary hub?
Bangkok Airways concentrates most of its flight operations in Bangkok.
How does KAYAK find such low prices on Bangkok Airways flights?
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Bangkok Airways.
Flight status
Bangkok Airways route map
Top flight routes
Top airports served by Bangkok Airways
- Bangkok Suvarnabhumi Airport (BKK)
- Ko Samui Airport (USM)
- Phuket City Airport (HKT)
- Chiang Mai Airport (CNX)
- Lampang Airport (LPT)
- Krabi Airport (KBV)
- Phnom Penh Pochentong Airport (PNH)
- Rayong Utapao Rayong Pattaya Airport (UTP)
- Singapore Changi Airport (SIN)
- Trat Airport (TDX)
- Sukhothai Airport (THS)
- Bangkok Don Mueang Intl Airport (DMK)
- Hat Yai Airport (HDY)
- Luang Prabang Airport (LPQ)
- Hong Kong Intl Airport (HKG)
Bangkok Airways contact information
- PG IATA Code
- +66 2 270 6699 Call
- bangkokair.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.