Hotels near Bedford Hanscom Field airport

Pros: Thanks, nice property.

Pros: lacation and amenities

Cons: rate

Pros: Very friendly, professional staff thAt seemed to appreciate my business.the pandemic

Cons: Map of area within walking distance.

Pros: Archer hotel exceeded my expectations even under strict restrictions due to the pandemic. The staff was extremely welcoming, personable, and ensured we enjoyed our stay! My room was modern, accommodating, and they thought of everything you could need and the balcony was a major plus! The shower is luxurious and the neighborhood is a perfect location for a weekend getaway.

Cons: The only downside is our room didn't have a tub. Housekeeping comes early.

Pros: Location, modern decor

Cons: Water pressure was horrible Fingerprints on the mirrors Thermostat didn’t go below 65

Pros: Very clean

Pros: The level of service was excellent. Being able to reserve a time for the pool and gym was also different and great!

Pros: The rooms are outstanding, the beds are comfortable and it’s squeaky clean.

Cons: The hotel has a restaurant and bar, which were closed because of COVID. I would have expected them to be serving in room for breakfast and dinner at the very least. They only made dinner available for in room dining.

Pros: friendly and knowledgeable staff. contemporary design and modern technology blended well comfortably

Cons: hotel exceeded my expectations

Cons: Air conditioner blows directly onto bed and the vent couldn't be closed or adjusted. Very uncomfortable. Freezing then too hot under down blanket.

Pros: I have stayed in many hotels, and this is now my favorite. Very nice room, especially the double sink & size of the bathroom. Staff was friendly & expedient checking in & out. The breakfast buffet gets an A+. The hotel is beautiful in design & appearance.

Cons: Absolutely nothing negative to say about this hotel

Pros: The special touches and breakfast buffet were amazing!

Cons: Did actually book for extended checkout and unfortunately was interrupted in the morning even with the privacy sign on the door. Also, room keys were not extended so was unable to get back in, however I considered those minimal inconveniences.

Pros: Everything

Cons: Nothing

Pros: Everything

Cons: Nothing

Pros: The location was excellent. Walking distance to food, drink, and shopping.

Cons: Austere amenities due to COVID-19

Pros: Modern and clean

Cons: Did not care for the shower.

Pros: Location

Cons: The party above my room kept us and other guess up most of the night. We called the front desk which they sent security 3 different times. The next door guess to our room was also complaining and was found downstairs at the front desk scared.

Pros: the location, the modern construction, the structure of the room with kitchen included

Cons: I asked a written question about a bathroom door and they never answered me

Pros: I really enjoyed my stay. The room felt spacious and clean. I appreciate the cleaners making it possible for the overnight stay. Really nice looking hotel

Cons: There wasn’t a pen in the room which was frustrating. Or a pad or paper. I also wished there was bottled water in the room. Bathroom water in sink smelled like sewage

Pros: Cleanliness of the room, friendliness of the staff and ability to check in.

Cons: The fire alarm went off around 740; not sure why. Hotel was evacuated and had to wait outside in our cars for over an our, during a tropical storm. Couldn't get back to the room easily because of COVID restrictions and had to wait until the staff to stai

Pros: Very nice staff.. Great location .. Hotel very clean and modern..

Pros: This hotel is simply one of the very best I've ever stayed at across the board!

Cons: None.

Pros: Its clean and quiet for privacy!

Pros: Locationlation

Cons: No tub

Pros: Mall next door and salt water pool

Cons: Would have better piece of mind if cameras were on each floor as well. Just a personal need but is a safe location.

Pros: The staff was amazing during these unprecedented times. The lobby was constantly being cleaned and everyone was so friendly and helpful.

Pros: Location, parking, staff, room spaciousness, and peacefulness are all reasons to return.

Pros: It's modern

Cons: No

Pros: Helpful staff on front desk, excellent buffet breakfast selections, well equipt kitchen.

Pros: All the things you would expect from a great hotel.

Cons: It was unfortunate that they charged me twice for the same room and was a slow hassle to get it resolved. Actually, at the time of this review it still has not been resolved to my account and we are now three days after check out.

Pros: There was nothing not to like. The staff were amazing and responded to every request quickly and kindly. I have recommended the Inn to many friends and family and we will be back.

Cons: Everything was perfect! Thank you!

Pros: Rooms were beautiful and I loved the fireplace. The food was delicious and the service impeccable - they cleaned off the snow from my car!

Pros: This is the third time that I have stayed at the Inn. It is lovely and the staff is excellent. There is a very good restaurant and a bar onsite. Unfortunately we had pouring rain so didn't walk outside, but it is in a historic town with lovely walking trails.

Cons: I would have loved having a bath as well as a shower. But the shower we had was excellent.

Pros: Great location near Lexington downtown. Super friendly staff. Free bikes and access to nearby community open air swimming pool. Very cosy New England style accommodation. Very nice breakfast and super brunch on Sunday.

Cons: If anything, bathroom is a little small, but well equiped. I also did not like the Inn’s policy of a fixed tip for staff which is charged before you even arrive. A tip is a tip and should be paid after service is delivered and to appreciation of how it was delivered. This being said, in the case of the Inn’s staff, they fully deserved it and more!

Pros: Very comfortable and good food and service

Pros: This is the second time that we have stayed at the Inn at Hastings Park. We had a much smaller room this time, but were lucky to even get a room. It was very comfortable with a lovely rain shower and the Nespresso maker with real Half and Half. We especially liked being able to control the temperature in the room and it was quiet. The staff was very helpful and nice to a one. We had dinner and breakfast at Artisty and both were delicious. We highly recommend staying here.

Pros: Have stayed here many times but certainly the service from the night manager having changed was not as good

Cons: There was not coffee pods either in the room or at the breakfast area that contained caffeine all pods were decaffinated and when asking a member of the team was advised that they had not ordered any.

Pros: Loved the rooms and breakfast is excellent.

Cons: Expensive

Pros: Due to Covid 19. They serve Breakfast in boxes

Cons: The room is sparkly clean and quite.

Pros: From walking in to sleeping to the staff breakfast amenities well done Hampton Inn

Pros: Good

Cons: Pool was not usable due to covid restrictions, which was completely understandable

Pros: Great hotel stay very comfortable too

Pros: Was very clean. All staff was very nice and helpful as well as the housekeeper.

Cons: No, everything was liked. All was great.

Pros: Staff freindliness

Cons: N/A

Pros: The customer service was outstanding. Al staff were very attentive to the guest needs.

Cons: No

Pros: The staff was extremely nice and helpful.

Pros: It was clean

Cons: Things are a bit far

Pros: The last room we were assigned to was clean. The staff was very nice and accommodating.

Cons: There were bed bugs in our first room. The hotel switched us to a smoking room and it smelled like cigarettes. The daily breakfast was also not very good

Pros: Price, cleanliness

Cons: Pool was closed

Pros: The bed was very comfortable

Cons: I know they can't do the breakfast buffet, but offering cereal with no milk is undesirable.

Pros: Clean and quick to get to from the highway. Quiet at night and good breakfast in the morning

Pros: Beautiful grounds, superb secluded swimming pool with a great pool man, nice breakfast, large spacious room and bathroom, clean and fresh throughout, complimentary cookies at night!

Cons: Receptionist at checkout could have been more engaging.

Pros: The staff was very friendly and the rooms were clean

Pros: Price

Cons: Crowded, noisy

Pros: Clean

Cons: At check in, we were given a room with a king bed and sofa bed. We had booked a two Queen and sofa bed, which is the whole reason we chose this hotel over one MUCH closer to the airport for our 7am flight. The manager on duty was not at all helpful.

Pros: THE ROOM WAS CLEAN & BEAUTIFUL (BUT FOR A "NON-SMOKING" ROOM, IT REEKED OF CIGGARETTES!) THE HOTEL WAS LOVELY & BREAKFAST WAS GREAT! (EXCEPT FOR A 1:00 AM FIRE ALARM THAT WENT OFF FOR NEARLY AN HOUR!)

Cons: I GOOGLED "HOTELS WITH AIRPORT SHUTTLE SERVICE" THIS WAS AMONG THE FIRST TO SHOW, SO I BOOKED IT, RELIEVED THAT I WOULDN'T HAVE TO DRIVE IN BOSTON TRAFFIC TO PICK UP MY SPECIAL NEEDS CHILD- TO FIND THEY DON'T OFFER AIRPORT SERVICE!

Pros: nothing.

Cons: not accommodating at all.

Pros: The location was close enough to Logan Airport

Cons: It didn't quite live up to Hampton standards. Bathroom hadn't been cleaned. They ran out of food and coffee for breakfast. The decor is out dated compared to other Hamptons we have stayed in. Manager was attentive and addressed bathroom issue.

Pros: I could never go wrong with this hotel! I love it here, Everytime me and my girlfriend come for the weekend we never want to leave when Sunday comes. I wish I could live here forever lol

Cons: I have ZERO complaints. The staff are amazing and helpful, the hotel is very clean and nice looking, beds are super comfy and you can’t go wrong with a kitchenette! Love it here!

Pros: Very nice

Cons: There was no breakfast

Pros: Everything else. I like that my dog was welcome.

Cons: That you zapped me 5x for check out late fees when I stayed those extra 5 days. That was an extra 250. Yikes! You also offered credits at the front desk for treats if we didn't require main service and hung a sign on the door. I didn't get the credits. 9 bucks for Ben & Jerry's!

Pros: Plenty of space

Cons: Wait for a long time to check, no one was at the front desk. Was not welcoming either. TV didn't not work, desk lamp didnt work, probability due to power issue, land phone didnt have power either. Shower floor was dirty. Room was so noisy both from outside and upstairs.

Pros: Everything was fenomenal

Pros: This is the second time I've stayed at that hotel. It's perfectly fine for a place to "hunker down" during this crisis.

Cons: For a hotel that was likely at 30% occupancy, I don't know why I was given a room next to some people with paper thin walls. 3am it sounded like they were sharing the bed with me.

Pros: The room had everything we needed. The pool was warm, the staff was extremely helpful, and even though we understandably could have buffet breakfast, the grab -and- go was a great solution.

Pros: Very modern. Loved the kitchenettes and studio-like hotel room. Very useful and accommodating.

Cons: Nothing! It was great!

Pros: Kitchen.

Pros: Just a nice place to relax and it was quiet. A great plus.

Cons: It would have been nice to have a little better selection for breakfast but, it was nicely prepared.

Pros: Good price.

Pros: cool room

Cons: front desk guy, not very service-focused. Told me the room would get added to my Bonvoy points. It didn't.

Pros: Clean and nice In room kitchen Gym and breakfast !

Pros: It has a salt water indoor pool and the breakfast is amazing with chefs who offer to make you what's not on the buffet

Cons: I tried to contact the hotel and was captive in the phone system, which told me to push one to talk to the desk (or some similar instruction), then put me on hold and played ads, then connected me to the first recording again. Happened 8 times.I gave up.

Pros: Super clean. Super convenient. Excellent breakfast. Loved the wine and cheese offered in the evening. Gave us a chance to meet some nice people! Thank you so much!

Cons: not one thing!

Pros: Very Friendly Staff, plentiful parking, amenities offered were numerous, great hotel for the price.

Cons: same litter and dirt in the hall present evening of check-in still present 2 days later, dirty shoe prints in walk-in shower. 4 towels/washcloths were removed and 3 new towels and 2 new washcloths were given. Quality of construction less than desirable

Cons: Room automatic lock failed and it was literally open when we left the room for breakfast! When I complained front desk no apologies and rude answer very bad

Pros: Breakfast options were good, great location, room is comfortable

Cons: I would have given a higher rating, but on one of the days we stayed, house-keeping did not clean our room. When the issue was brought up to the hotel staff, not real apology or explanation was given. Other than that it was a very nice stay.

Pros: The breakfast was amazing. The staff was friendly, even though they couldn't help our room situation. Very clean smelling hotel. Kitchenette was a nice addition.

Cons: The hotel would've been perfect, but they promised us a double queen room and then forced my coworkers and I to share a king bed, using a cot and sofa bed.

Pros: This was our fourth time staying at this hotel and usually we love staying here. This trip was a nightmare. The only good thing about this trip was the breakfast staff who were not only friendly but extremely accommodating.

Cons: We were given the wrong room then told they were sold out and we had to deal with it. We only had a cube size cooler in our room,no fridge like we usually have. The bathroom flooded and ruined some clothes of mine. The swim school instructors were rude.

Pros: Hotel employee was great. She really makes an effort to ensure that her guests are comfortable. Breakfast was above average, and the fresh cooked breakfast sandwiches and wraps were a pleasant surprise.

Cons: The room we were assigned already had someone in it who proceeded to threaten us with bodily harm when we knocked on the door. But hotel emplyee made it right.

Pros: great service but what's the use if they cant do anything about the problems!

Cons: Water heater "broke" the night we were there. There was a dog barking across the room from us. Breakfast was scarce - no cook making fresh omelettes as promised, no evening reception on the weekend. NOT impressed

Pros: It is a less expensive knock-off of a Residence Inn

Cons: My last impression was breakfast. It was hard to find seat. The assortment of food was not that great and they seemed resistant to restocking what food they offered. First the fruit ran out, then they were hesitant to replenish the juice.

Pros: Nice breakfast, but heavy on the sugar and carbs. Has workout center and small pool.

Cons: Billed themselves as providing free airport shuttle & there was none. Suggested I call a cab ($100 ride) instead. Did not provide cleaning service because it was a holiday weekend. Staff utterly unapologetic. did not provide evening happy hours on holidays, either. The most eye-rolling I've ever seen in a hotel staff. They were full of themselves.

Cons: Room was very poorly designed and outfitted, very dark carpeted wall with plastic shades not fitting windows, a curtain like close for a closet in an odd location, only one towel provided. AC/heat was disconnected, had to request service.

Pros: It’s a very nice place. The bar staff was amazing and very helpful.

Pros: staff was friendly and helpful, room was comfortable, clean, and attractive

Cons: no microwave in the room, awkward to go into the lobby and heat up my food, coffee cups WAY too small! I did not like the cigarette butts, dog poop, used masks, and other trash all over the front entrance and parking lot - gross !

Pros: Great location for my business ventures, and clean and safe.

Cons: nothing all good!

Pros: Great location with all the amenities. Enjoyed the access to the expressway and the base. Front desk staff is very friendly and helpful. Has a bar/restaurant, a small grocery store, a pool, and easy parking.

Cons: Wish there was better signage for the restaurant and wish there was consistency with the options at the bar during COVID. The female bartender wouldn’t allow you to have a drink at the bar unless ordering a meal, and was not friendly at all, but the next night the male bartender allowed guests to sit and drink without food and was happily chatting with guests.

Pros: Everything

Pros: Hotel was very nice clean and comfortable

Pros: I liked the nice atmosphere and the cleanliness of this hotel along with the awesome essentials and amenities .

Cons: There was not anything that I did not like, I had a good time.

Pros: decor and location

Cons: no tub and shower stream wide and weak

Pros: Location, have stayed there a few times.

Pros: Kitchen

Cons: poor service when asked staff questions Not much help on stocking room Dirty bed dirty sheets broken TV lights dishwasher not enough toilet paper CHARGED MULTIPLE TIMES FOR SAME STAY

Cons: Light switch for the toilet only, not the whole room. Also, more than 1 water.

Pros: The location.

Cons: It just isnt my style. If you like gray ultra modern you’ll like it.. The bathroom very cramped. The shower is set high for a very tall person. The raindrop effect of the showerhead made rinsing a challenge. Not worth $'---/ night. I’d rate

Pros: Lovely bar area, pool was open until 11, great vibe

Cons: The pool was a bit chilly

Pros: Super comfortable bed and friendly staff.

Cons: Coffee was so/so.

Pros: Marvelous hotel, very comfortable bed. Sheets were a bit stiff and scratchy though.

Cons: Friendly staff.

Pros: Attractive and modern decor; friendly staff.

Cons: No ice machines (yet), though staff gave us last a bag full. Roof minifrig has no freezer.,

Pros: Location (20 minutes from Harvard Square, cleanliness, good night's sleep, great price for the quality of the room/ facility, pool table in lobby

Cons: No place to hang towel while taking a shower, no bathtubs, heating unit kind of loud when it comes on, no basic breakfast food available in the morning

Pros: Looked nice.

Cons: Blaring music in the open concept lobby/bar from early evening until midnight. Apparently this is what the hotel prides itself on.

Pros: Usually love this hotel with the large shower and comfy bed

Cons: Looks like someone is not paying attention to the place and it has lost some luster. The fancy LED lighting outside Looks like it hardly works. The TV in that first room is not working and the AC in our second room was very noisy.

Pros: Not much. Bar of soap was nice.

Cons: Way to modern, and not functional. No closet. Poor lighting. Window shade was one solid shade (no layers), and if pulled down for privacy, the room was dark, and I could not see into my trunk. When up, strollers outside could see us in our undies.

Pros: Price and location. Friendly staff

Cons: Air conditioning. The fan had one speed and the unit was noisy. I think the one person at the desk could increase to two as the one person was expected to cashier, answer touring questions and manage guest reception.

Pros: Clean, modern

Cons: WiFi wouldn’t connect

Pros: The Hotel looks appealing and was very modern.

Cons: The room was loud, lighting awkward, pool small, and overall just not a comfortable place to stay. Very rural location that had almost nothing open when we arrived.

Pros: I like it's location the best.

Cons: There was a major snowstorm. There are was untravelable. I called requesting a refund and was told absolutely not. I feel under the circumstances they should have granted this request. VERY DISAPPOINTED!!!

Pros: Looked great from the outside but the room was tiny and the bed was one of the most uncomfortable I've ever stayed on.

Cons: The bed was awful

Pros: We were in Boston for the Head of the Charles Regatta and the Aloft was fantastic for many reasons. The location is very convenient; we took the red line train out of the Alewife station each day into Boston. It was nice that there is a selection of food at all times in the lobby area (the pre-made salads were great), and free coffee in the morning. The rooms are very clean and nice. The hotel representatives are very professional, very knowledgeable, and very personable (Allison helped us out a lot). It was a great trip and the Aloft was a fantastic place to stay!

Pros: Our recent family stay at the Aloft was terrific. Staff was great, hotel is modern and fun (pool table in lobby). Great bar and food was great for quick purchase items. Love this hotel and would recommend to anyone traveling to Boston. It is only about 30 min from Boston and about 45 from Salem so location is great for traveling.

Cons: no breakfast

Pros: location

Pros: Clean

Cons: Accomadations came as a couple was given room with two twin beds said third party booking so they couldnt fo anything ?? there was no more king rooms Or queen beds im guessing

Cons: Wasn't what I expected.

Pros: Location

Cons: My room was not cleaned between my two days of stay, trash was not emptied, bed was not made. Room had no iron or ironing board. As my purpose is business travel this matters. Recommend for future stay w a major caveat.

Cons: Bed was somewhat hard, didn't like decor. Room was hot even though I turned down air and blower was loud.

Pros: staff was awesome and extremely helpful...there were some issues with the heat and hot water which were quickly addressed by very attentive and caring staff members.

Cons: would have given the hotel a "10" across the board had it not been for the extremely loud, and malfuntioning heater and lack of hotwater. When I brought it to the attention of reception it was remedied as quickly as possible but not before I left day...

Pros: Location

Cons: Check in

Pros: Comfortable bed, decent sized room. Didn't use but the pool area looked very nice. Not far from I95 and Boston.

Cons: Water was comp. Unavailable Sun. AM until at least check out(terrible bad luck hopefully). Instead of refund or anything useful, they had ppl going across the lot to SSS in the other hotel. Slow WiFi, rooms a bit worn, no brkfst :/

Pros: The shower

Cons: Would have liked a complimentary breakfast. The grab-and-go food was on the expensive side.

Pros: there were too many extra charges like for food. No extra help for me on the breakfast or dinner. the only break given is if I didn't have my room cleaned then I got a 5 dollar food deal. I heard other people around me got some breaks or complimentary

Cons: some of the staff were able to direct me where i was going reluctantly if another client didn't walk up while i was there.

Cons: maintenance was poor: bathroom door was off hinges and had broken handle which they didn't fix, toilet seat was broken & had to be fixed while we were there.

Pros: TV

Cons: Shower head... One of the stupid rain shower head that spits out water, not enough power to wash my hair. It felt like a tv prison shower. No where comfortable to shave legs. Had a bad coffee maker. Twice staff walk to into the room, 1 knock & opened do

Pros: Good location

Cons: Very poor lighting. Very low water pressure at sink. Little room to unpack or hang anything up. Would like two bars of soap, shower cap and a few more amenities.

Pros: the staff were both kind and helpful

Pros: The bar area, food was good, drinks we're good. The contemporary look was nice, overall great experience.

Cons: The pool area was very small and extremely hot.

Pros: It was very different from the standard hotel looks, in that they are very colorful and the organization of the space and room is very unique. Definitely nice to see a hotel that is not the standard fare, especially outside of a major city. The king sized bed was pillow top and felt amazing. They had so many pillows on the bed that we had to move some off to a lounge chair. They gave out (free) bags of ice downstairs in the snack bar area instead of having an ice dispenser on each floor, which was another oddity, but we were ok with that. No complimentary breakfast, but there was an area where they served food if you wanted to order it for 24hrs. They have shampoo and body soap dispensers that are attached to the wall under the shower head. First time we saw that, and not sure if we liked it or not because it can be opened by guests and refilled, but it was better if you use a lot of shampoo and conditioner. They use Bliss products which was nice. Room was very well lit, with two separate overhead reading lights at the bed. Indoor pool was nice since it closed at 11pm. The water was a good temp but theres lots of chlorine in that water though. Overall a clean and neat experience at this hotel. I'd recommend it.

Cons: Water pressure in the shower could be better. It didn't feel strong enough to wash away all the soap. Hard to get out of the parking lot of the hotel into the main road, as the stop light took about 8 minutes to change to green. Not sure if this may be a city street light issue, but they should probably have a better exit onto a main road. Bathroom could be a bit bigger as the fridge was underneath the bathroom sink.

Pros: I had an extremely pleasant stay, and would absolutely recommend this hotel to anyone who is looking for an affordable option right outside of Boston that has exceptional customer service. I stayed here on a visit from FL to see my family, and wanted to enjoy the serene environment of Lexington as an escape from the city. Everything was flawless with our stay.

Pros: The building is a leed gold, which means green energy efficient building with great indoor air quality. The hotel staff was very professional and helpful. I would love to stay there again.

Cons: The pool water was full of salt and chlorine.

Pros: There is space everywhere besides the room.

Cons: Dirty, small rooms, no service, smells funny. Drug activity going on next door.

Cons: Bathroom toilet was clogged and it wasn’t fixed by the time we returned to the room. I found crumbs in the bed when I pulled the blanket back to go to bed

Pros: The hotel was very large, clean, and nice. The room was wonderful! The bed was extremely comfortable and had several pillows. The shower was powerful.

Cons: Our room was very far from the check in.

Pros: I found the place to be quiet and peaceful. The guy who checked me in was very helpful and friendly. The bed and pillows were nice. A short drive from the Burlington Mall which has more than you could possibly need.

Cons: Shower head only has one setting, but that's a tiny detail. I would happily stay here again.

Pros: Free cookie, nice room generally, free parking

Cons: For a 4-star having mix match door knobs, stained towels, weak pillows and no microwave in room (especially with covid a common microwave isn't a good idea

Pros: Large comfortable rooms, comfy beds, refrigerator in room and complimentary cookie.

Cons: You have to walk a long way to get to the rooms.

Cons: Not clean, broken light

Pros: The rooms were nice, but the best thing was the outdoor patio where we could Covid-sit outside safely.

Cons: The desk worker did not wear a mask when I checked in (early Aug '20). There was a plexiglass barrier. Also there's nowhere to park while checking in. I had to park high up on a hill above the entrance and walk down in the pouring rain to the lobby.

Pros: The front-desk staff was very attentive and learned my name.

Cons: The complex is very large, so that there was a long walk to get to our rooms. This was OK with me, but could be a concern for anyone with mobility issues.

Pros: Nice room yummy cookies

Cons: No

Pros: well located helpful gentleman at the front desk

Cons: hallway lighting was a bit dim

Pros: Well decorated, beautiful location, staff was very nice and friendly, safer hotelier, and quiet

Cons: internet is very slow or not available at all, my hotel was not cleaned throughout durations of our stayed, house keeping didn't come to changes our bedsheets, they didn't take out trash or gives us more soaps or bring another towels, this is really bad

Pros: Great location. Very peaceful.

Pros: A large and spacious well equipped facility

Cons: Off hands and in unhelpful evening staff

Pros: This hotel was a great place to stay There were no issues the staff was great and of course the chocolate chip cookies were awesome

Pros: Location, very close to family

Pros: I loved how big and spacious the room was.

Cons: Only thing i would change is having a microwave in the room. The walk to the lobby for the microwave was quite far and the food was cold by the time we got back to the room.

Cons: Restaurant not so good. Drinks flat. Surprised. Rest if facility top knotch.

Pros: How hard the lady at the front desk was working, she was curtious and respectful to the many people she was assisting at once.

Cons: The beds were far from 3 stars and the rooms are very far from the front desk and room directions could be clearly marked.

Pros: Great location

Cons: The description mentioned a microwave in room, but no room had a microwave. The doors to the hotel weren't locked so anyone could get into the hotel at anytime. The gym and other amenity areas were not well kept. They were out of cookies.

Pros: The room are good and the location is good too

Cons: The pullout beds are worst that I used in my life. The kids could not sleep in them at all the I paid 20$ extra for nothing. The housekeeping staff are not the best that I worked with.

Pros: Very comfortable room

Cons: I checked in at 5pm, two hours after check in time. I was told to wait 20 minutes while the room was cleaned. Check out was a bit dated and friendly but not efficient. I would have liked to see the $25 fee from check in removed.

Pros: Staff was helpful at check-in. Room was quite clean, though not spotless. Good brand of shampoo, etc.

Cons: When we checked out, they charged $4.00/ea. for the two bottles of water in the room. We didn't see any notice that we would have to pay for the water, and that price is outrageous. I feel deceived & angry. It's still a nice hotel, but buyer beware...

Pros: Big

Cons: Too Big

Pros: location

Cons: melted ice cream left in fridge not clean bug in room very dusty (ALLERGIES)

Cons: Rooms are small for 2beds There was no space for the wall side bed to go in This is not a good size rooms

Pros: Chocolate chip cookies.

Cons: Bathtub very slippery n dangerous. Room much too far from front desk.

Pros: Quiet location. Not to crowded. Comfortable beds

Cons: Hair on bathroom counter and other places. Long walk to parking lot or front desk from most rooms. Advertised as 3.5 🌟 i say no more than 2.5 🌟

Pros: Complimentary coffee

Cons: The refrigerator in our room did not work, and there were black ants in the bathroom. Also, the bathroom had no vent, and the room was full of steam after showering.

Pros: Everything about this hotel is good

Cons: I liked it all

Pros: Clean. Modern. Comfortable Beds.

Cons: We found the staff very rude. When asked for a cot for our son, we had to ask twice and when the person delivered it, he shoved it into the room. The front desk people made you feel like you were inconveniencing them. Not enough characters left 2 finis

Pros: Water was actually hot in the shower, and staff was friendly

Cons: there was a lot of noise at night, very difficult to sleep.

Pros: Clean room.

Cons: Many chilren without much parental supervision. Noise from runing and loud talking. The room was in front of the ice machine which was very popular and on the way to the pool. It was certainly not for a couple going there for a nice and quiet weekend.

Pros: Not much really.

Cons: The breakfast buffet food quality is lacking in taste, and is overpriced for what is available. The way they charge your card on file is confusing. none of the charges that came through on my card matched the charges on the hotel folio.

Pros: Location was decent - close to transit into the city. Easy check in/check ou

Cons: Mold in bathroom, some features were dated (carpet, wallpaper). No breakfast included with price

Cons: They charged unwanted things for me . And no compline try break breakfast

Pros: gym

Cons: bed quilt

Cons: Pool was closed, being renovated, would of not stayed had we known. Finally made it to our room, VERY long walk, room temp was 54! Had to turn the heat on! No remote to operate TV called front desk, after a wait we found under the bed! Bath floor very

Pros: It's spacious.

Cons: No free breakfast if you're not on their 'list.' Pool was under renovation. I wish someone would tell us that fact before I booked. The whole reason I booked this particular hotel was for the pool access because we wanted to swim.

Pros: Comfortable and clean

Cons: Needs a snack bar in addition to main restaurant . Something for quick bagel, muffin, donut in morning

Pros: Quiet place and comfortable bed.

Cons: It would be nice include a microwave in room. Staff service level should be more equal.

Pros: Really good service. I will stay again.

Pros: I was upset that i paid $50 more than the price quoted

Cons: Not over charging me

Pros: Convenience an location

Cons: When i came to go into bldg. Homeless people were sitting on curb by side door. I was afraid to go in they might follow. I ran to door while they were occupied. After i got inside they tried to open door but it locked. Also it was cold a night.

Cons: Pool wasn’t available for use and that was not announced on the website so we thought we were going to be able to use it.

Pros: Proximity of Burlington’s mall and others.

Cons: The property is far from cleaning standards in any similar hotel. It is a shame that towels are torn a d the bed sheets are not clean. I will never stay in this hotel ever again my life.

Pros: Property was clean, comfortable. Overall very quiet because there were not a lot of guests. We did not have any interaction with the staff due to the use of the app to check in and use a digital key and check out.

Cons: No complaints.

Cons: The price changed 3 times from booking to final checkout and the shower drain barely worked even after i told the desk multiple times

Pros: Very clean location. Excellent customer service.

Cons: No big deal but the hand wash sink was very slow i guess can be repair to avoid any future accident.

Pros: The girl at the front desk

Cons: Bo

Cons: Rooms were dirty. Changed rooms. Was so bad we cut out trip short and didn’t stay.

Pros: Wasn’t much too it’s especially with the current times.

Cons: I thought it was pretty dated and the man at the front desk was not very friendly. No staff wore masks.

Pros: Nothing .. random charges on my card, bad customer service over all just plain bad . I asked for a refund and didn’t get one

Cons: Just about everything especially the manager and front desk help. I asked for a refund and never got one

Pros: Welcoming and friendly staff, very clean rooms in a beautiful location. 5 minutes from the Burlington Wegmans and the mall.

Pros: Nice quiet place to work remotely during this covid19 shutdown

Cons: I found some black ants in the room. Would have complained but I was only working remotely for 8 hrs. Not spending the night. Also would have liked a discount considering the place was empty due to covid19

Pros: Location was excellent. Room was clean. Price was unbeatable.

Cons: Front desk wasn’t very friendly or welcoming the night we checked in.

Cons: The furniture is getting a bit tired in the room. Shower needs to be updated. Rug was atained

Pros: Staff was exceptional. Very good to us. Once they found out that we had just got married, they threw in free breakfast for us for the duration of our stay.

Cons: The only thing that I would change is not to get the handicapped accessible room. My fault not theirs but my wife wished the shower and sink were a little different. Again not the hotel's fault and they offered to change room for us.

Pros: Perfect location, convenient to the highway, restaurants and shopping

Cons: The maid removed my belongings at 930am when I wasn't checked out. Check out time wasn't until 12 noon and she stole 110$ from my room.

Pros: The staff were incredible, especially with the kids at the restaurant. Possibly the best service I have ever received.

Cons: the snack shack was wonderful but we found out too late that it was mini bar prices!!

Pros: Easily located

Cons: There was some rust in the bathtub.The bath tub look old.

Pros: very good price and location was good proximity to Lexington.

Cons: I had 2 rooms and the advertised rooms included 2 queen size beds which was not the case- they were twins. This was a cause for discomfort in sleeping especially in one room. David Fenn

Pros: All of the hotel staff were very friendly and attentive to our needs. The service was impeccable

Pros: Friendly , Helpful, Clean

Pros: The beds are comfortable, the staff was great. The best thing about this hotel is the location it's close to everything shopping,food and entertainment will be staying again.

Cons: No free breakfast.

Pros: Parking

Cons: Very dirty hotel

Pros: Nothing

Cons: Horrible experience from booking to checkout

Pros: Good location off highway

Cons: They said they had a heated pool and a hot tub in the hotel details but when we got there no hot tub which was why I boomed this hotel. Ugh! 😞😔🙁

Cons: not the hotel's fault, but they lost power and hot water. other than that, the hotel was fine

Pros: This hotel is so well maintained and spotlessly clean. Even though it's not a 5 star hotel it's large enough that it's well staffed all the time. Even when we had our "do not disturb" sign out in the morning our room was quickly cleaned when we were out in the afternoon. We were in town to visit our son and hotel staff were very helpful in accommodating our 2 young (age 3 & 6) granddaughters when they came to stay with us a couple of nights. Also the hotel was full of HS Soccer teams in town for a tourney and the hotel strictly enforced "quiet hours". I was very pleased with that! Also loved that the coffee maker is a Keurig. They don't furnish many pods and they were not my favorite brand, but there's a grocery very close to the hotel so we bought a box of our favorite brand and also a small carton of half and half and kept it in the fridge. We really liked having a fridge and a microwave in the room. We have special diet needs so we actually made our own breakfast in the room. Was fun to make popcorn for the kiddos and watch a movie with them before bedtime too! The hotel is so close to shopping! Burlington Mall is very nice.

Cons: The indoor pool is large which is good but the maintenance staff does not understand that it's an INDOOR pool! When maintaining an outdoor pool the wind and sun deplete chemicals, therefore a lesser quantity of chemicals are needed indoors. Some people may believe that more chemicals = safer sanitation, but that's not true. I've been responsible for maintaining a pool and too much is just too much. Even with an outdoor pool if there is too much chlorine in the water you use large fans to lower the concentration (yes- wind, even from fans, removes chemicals from the water). The water was cloudy (it should be clear if chemicals are used appropriately) and also foamy which means too much fungi control chemical was used, which is very unfealthy. I bought goggles to protect my granddaughter's eyes, but they still had an itchy rash from the water, probably from the fungicide which not really needed very often indoors since direct sun is what causes fungi in a pool. An over chlorinated pool is not dangerous to your health, just unpleasant, but when the water is foamy and cloudy, that's very bad. I really wanted to prop all the doors open and set up some fans!

Cons: Our room at this property had a serious ventilation problem which they acknowledged but made no effort to mitigate. The heavy odor of cooking bacon woke us each morning at 5am and did not immediately dissipate rather lingered in the room and hallways. The odor was strong and very offensive.

Pros: I like the atmosphere and everyone was very nice and it was quite too.

Cons: I didn't like how small the bathroom was..I felt closed in, also didn't like that my room was next to an elevator.

Pros: The shuttle drivers were extraordinarily friendly! Alfred mentioned that we were near Lexington and took me to all of the sights. He and the other drivers definitely helped to make my weekend stay awesome! The room itself was wonderful and very comforting to come home to each night! 5/5 would recommend.

Pros: Clean

Cons: N/a

Pros: Location and health measures. Staff were very helpful.

Cons: Cigarette smoke in the hallway.

Pros: Wegmans is there for all your grocery needs.

Pros: Love staying at the Sonesta. I like the fully appliances kitchen and the cleanliness of the rooms. Very large rooms.

Cons: It¿s a little confusing finding the main entrance. It¿s not as pronounced as most hotels.

Pros: Nice little studio. Perfect for 1 person.

Cons: Seen a roach in the room

Pros: Location , value

Cons: Wish house keeping was more often

Pros: Room was very comfortable with good size kitchenette. Easy walk to large grocery store, coffee shop, and restaurants. Easy access to major highways. Helpful staff. Due to covid, housekeeping only comes once/week, but you can get new linens or supplies on request.

Pros: The room was clean. The staff was friendly.

Pros: The best part about the hotel is what restaurants were around there.

Cons: Television package was useless. Less than basic. Not even a channel with a guide that shows you what is on, even though there are only 4 channels worth watching. I actually will not stay here again as there was really nothing notable, just regular.

Pros: been coming here for 12 out of 15 years.

Cons: no

Cons: The bed was terrible and maid service was only once a week, I had to take my dirty towels to the front desk and turn them in for clean ones. We were there for 3 nights and never saw a maid or anyone cleaning , the place also smelled like cigarette smoke yet it was a none smoking motel.

Pros: Everything. It's like staying in a colonial inn but super clean, centrally heated and hair dryer available on request.

Cons: It is a basic hotel but a beautiful location. The staff is friendly and helpful.

Pros: Room was small but great bed and great bathroom. Enough workspace too. Parking free. Great location.

Cons: Muffin fur breakfast was really awful! Though coffee was good.

Pros: Location as great. Staff was friendly and helpful. Room was clean and comfortable.

Cons: We had to check in a little later than we planned. I believe it was around 6:30/45 PM. When we arrived the restaurant was already closed for the night. I know that COVID has made things difficult for small inns and restaurants and that small towns close things up earlier, but it just seemed a little strange to us. Lastly, I understand the reasoning behind taking items out of the room to lessen the COVID risk, but it was a little inconvenient and this is the first time I'd seen that done even with COVID. With having to rush out to find a meal in town before other restaurants closed up, we didn't have a lot of time to take inventory of what we would need. So basically by the time we made it back from dinner we unloaded our car, took showers, and hopped into bed.. it was pretty late. A few hours into sleeping, I got up looking for another blanket and realized then that we had to request one. By this time it was the middle of the night, I was a little disoriented, and I just bared with it. I don't mean this as a negative review. Your staff was lovely. Just in our particular circumstance, the restaurant closing so early and the items needing to be requested for the room made things slightly stressed.

Pros: Staff was fantastic. Food was great. Room was lovely. Comfortable spacious and super clean clean. Great weekend!

Pros: It had that old Concord feel... great atmosphere!!

Cons: Shower needs to be fixed the tiles were falling off....and the shower caddy had rust dripping down the wall... and the beds are not “ couple friendly” 😂🤷‍♂️🤦‍♂️

Pros: The staff is wonderful, the place is historic and beautiful plus the food is great. I had the cutest little red-haired waiter he has so many tables yet he made me feel like I was the only guest that he was attending to. He was personable right on time and just an all-around great guy. I recommend this place to anyone who's wants to relax have some good food and stay at a historic site.

Pros: The history of the hotel is what mad me Chose Concords Colonial Inn and it was a great choice. When I first arrived the Man at the front desk was extremely nice walked my girlfriend and and I to the the room making sure I had everything I needed

Pros: Location

Cons: Prescott rooms are behind the lounge with live music. Be aware of their schedule if you need to go to bed before 10.30. The wall unit has a powerful fan that was great white noise to help block out the sound.

Pros: Close to everything.

Pros: The breakfast staff were cordial and service oriented

Cons: I reserved a deluxe room with breakfast included. The hotel did not honor the reservation until I refused the first room (a small room located next to the noisy bar) and requested to speak to the manager. Terrible check-in experience which spoiled my stay

Pros: I thoroughly enjoyed the historic location of this hotel. There were several others who travel on business and with friends who returned. The hotel staff were engaging and the atmosphere, lively. Although on a business trip, I adventured around.

Cons: The location was a bit difficult to find, but worth the extra time off the freeway. I definitely return.

Pros: The location was central and great to walk and bike around Concord.

Cons: The bed as very stiff and old and same with the pillows. I could feel every turn my husband made in bed. Worst night sleep in a long time .

Pros: Very nice hotel in great locations. Not fancy but for the age very nice

Pros: I loved the character of this place. The food is good, and cheap. The live music was awesome. The town is great. I will be back someday.

Pros: Service is always wonderful, and the staff make the visit quite enjoyable. The Inn has a unique, very appealing charm.

Cons: We charged the room on the 9th, Nov. However, the hotel charged us again on the 18th, Nov, when we got to the hotel. After, on the 19th which was when we left the hotel, the staff gave us a bill with ----dollars. Now, we are waiting for the response.

Pros: With history and hopsitality aplenty, Concord's Colonial Inn is the the perfect place to stay when visiting historical New England. Friendly staff and great kitchen.

Pros: Proximity to Middlesex school.

Cons: Old tired rooms. Uncomfortable beds. Small bathrooms.

Pros: I like that the property was tucked away, but accessible to the main thruway.

Cons: I didn’t like that someone had thrown up in the parking lot next to my car, and I stepped in it before I saw it.

Pros: Everything excellent!!

Pros: Thanks for providing a temp home away from home during a construction project for both my family and pets. Two bedroom unit was ideal for us. Allowing an early check in was great so that we could remain productive with remote school and work.

Cons: Some guests were congregating in the back parking lot surrounded by suspicious smells.

Cons: no room service and the we had to get our own towels. The floor tiles needed grout as and they were very rocky. the bathroom needed to be painted as the paint was very flaky.

Pros: everything was good

Cons: no waters

Pros: We had a small issue with the room and staff moved us to another without hesitation. I offered to stay with no worries and they made the move.

Cons: Staff was outstanding room very clean. Amazing Value!!!

Pros: Spacious room, convenient quiet location near to shopping, but off the busy road. Very comfortable beds, abundant hot water, nice full kitchen set up, everything in working order. Decent choices for free breakfast. Were able to get smoothies at 1:30 am!

Cons: Our room was directly across the hall from the laundry room and it was annoying listening to this, but it did stop late at night. The room was spotless and clean except for the dingy stained rug in the living room area. This really needs to be replaced.

Pros: The location outside of the city.

Cons: Nope.

Pros: The way you organised the settings

Cons: Nothing

Pros: New, nice suite room including kitchen and a separate room. Dish machine was helpful, and having all the utensils and pots/pans were nice.

Cons: After one night, the staff did not clean the floor. There was still hair on the bathroom floor and on the bed as well. I know it was our hair, but would have been nice if floor and bed was cleaned. Bed was made well, of course.

Pros: Great value for what we got. Excellent breakfast. Very comfortable bed.

Pros: staff was wonderful......very clean all over the hotel.

Cons: room waa a bit small....toilet very low for a tall person

Pros: I liked that it was near the Burlington Mall. Also, that it had a very nice breakfast buffet.

Cons: Rooms have kitchens and are suites, but no pull out sleeper. The 'cots' offered were below standard and actually we were told that they were dangerous. Some food in the buffet was lower quality instead of 'real'. The entrance to hotel is easy to miss.

Pros: Beautiful furnishings and decoration. Clean. Friendly Staff. Close to Boston.

Pros: I love the bedding, it was very comfortable. The room was well located within walking distance to HMart, Burlington mall, and Dunkin Donuts. The room was clean and cooling system worked great!

Cons: I would only ask that the breakfast may be more choices due to my kids asking for waffles, beacon and pancakes. lol

Pros: The staff was very friendly. The room was big and well kept.

Cons: The property is in need of some TLC or attention. I have stayed with Sonesta before but would not stay again if this was first experience with them. Bathroom had hair on the edge of tub and in the corner of bathroom - not reassuring that room was clean. The door to the bathroom didn't close all the way because the door frame was warped. Some very strong fragrance - perhaps room deodorized was so overbearing you could taste it. Dirty knives in the silverware drawer. Front desk didn't ask how the stay was or I might have shared this with them. Very disappointing stay

Pros: Room was clean and well maintained. Some breakfast items were above expectations while others were below expectations (is it possible to water down scrambled eggs...seemed like it).

Cons: Too few staff speak or understand english. Advertised items (grab and go breakfast) did not exist, and given a run -around when I asked about it (last person in the chain said "no!"). Overflowing trash can in front of the hotel is an eyesore and sanitary issue.

Pros: Danielle and Heather at the front desk were very helpful and friendly. Overall the staff seemed very nice. I would go back.

Pros: The staff was amazingly friendly--from the front desk to the breakfast crew to the room maintenance staff. Also, the location gave great access to major highways as well as Middlesex Turnpike (to get to the Alewife T station).

Cons: It would be nice if they could refinish the metal in the elevator cabs. The rest of the interior decorations were fun and creative, but then you get into elevators that look abused and it took away from the overall effect.

Pros: The bed was perfect, clean and nice.

Cons: The rug seems old and outdated. It makes the room depressing. Also, I asked for the room to be cleaned and the girl never showed up. I decided to forget it and asked for towels which were brought up immediately.

Cons: microwaved eggs= i left my coat in the room and i havent heard from them to let me know they found it

Pros: Location was very close to meeting location. Bathroom sink area was clean. In room fridge & microwave.

Cons: Week after a snow storm & another arriving, the property was plowed out. Access to walkway blocked by snow. Door secondary lock was broken off. Headboard needed some serious cleaning. Sheets were a polyester micro fiber that had extreme amount static. Had to step & into shower which is a safety concern. Staff was unable to recommend any nearby restaurant, both evening & morning desk.

Pros: Fantastic hotel and staff. Very accommodating and friendly price was perfect for the area and my personal budget.

Cons: I can’t think of any improvements that could have made my experience any better. Unless the pillows were stuffed with 100 bills, there’s nothing else that I can’t think of.

Pros: None of it

Cons: The room

Pros: Nothing sketchy had to leave the door was broken the bed was dirty.

Pros: I liked the location and the front desk clerk, 

Cons: Lots of noise making it hard to sleep, dirty hallways, rear first floor entrance was not locked b/c lock was not working, room smelled musty. This is not a hotel- it's actually a motel due to its layout as guests can enter room directly from parking lot.

Cons: The comforter on one of the beds was soiled and very dirty. The carpet in the room was soiled as well which is very disappointing.

Pros: The staff was nice.

Cons: Bathroom had mold on the walls, there was insects flying in my room, bed and pillow had stains, floor was dirty, hair dryer had someone’s hair on it, front entrance to the room smelled like urine, bath tub was dirty, under bed sheets was also dirt

Pros: Room I stayed in was clean and the bathroom sink appeared to be new and the shower water worked very well! I liked the location which is near the interstate, but in the suburbs and quiet area. I got an excellent price, so I'm good with it.

Cons: The room could use some upgrading refurbishing, such as replace the sheet rock near the floorboards & replace the floorboards as well. Not hard to do, since I've worked in construction renovating houses. It could be the same throughout the hotel.

Pros: The hotel is right next to an amazing Mexican restaurant.

Cons: Well, the lady at the front desk seemed like she'd rather be anywhere else. But once past it all was good.

Cons: Yes the bed sheets had a blood stain

Pros: Leaving

Cons: Safety concerns, poor cleanliness, poor customer service. Dont waste your money

Pros: it was clean

Cons: the place smell like smoke

Pros: This hotel is in a prime location, convenient to many commuter destinations. Complimentary breakfast started at 6am which allows you to get an early start on your day. The heating unit ran quietly.

Cons: The refrigerator compressor ran constantly, a sound that was mildly distracting. The toilet flush is very noisy, yet not so effective at clearing, despite its annoyingly high water level.

Pros: Nice and clean

Pros: Nice stay, perfect breakfast

Pros: Nothing.

Cons: The most dirty, run down, antiquated MOTEL I have ever seen! HOT WATER ran continuously throughout the night, Diesel truck outside my room ran for 10 minutes outside my room, and fumes filled the room at 5am. Car alarm set off by someone during the night

Pros: Staff was friendly and professional. Tried to accommodate requests that couldn't be asked for when making the reservation. FANTASTIC make-your-own breakfast from 6-10 AM

Cons: I think all tubs & showers should have grab bars.

Pros: Friendly, helpful staff and great location

Cons: I can hear next room. And the family where noisy.

Pros: location, excellent staff and comfortable room

Cons: I don't do breakfast, so paying for someone else's

Pros: This hotel has motel-like rooms with outside acess. The walls are actually walls, I prefer it to many 3 or 3.5 star rooms I usually get.

Cons: Winter, expect to need to run the heat on max for a couple hours before the room warms up. Minor complaint in location, you can't turn left and instead need to travel an annoyingly long distance to turn around.

Pros: location and price

Cons: during a six day stay my key stopped working 4 of those six days. the heater/ air conditioner blew nothing but cold air. there was no heat. the temperature outside was single digits part of my stay.

Pros: Maintenance

Pros: Very understanding

Pros: The free delicious breakfast. The housekeeping people are very nice! I always come back to a comfy room from long hours of work! Also,the coffee they brew! It's always fresh! Free internet. Manager was nice about changing my room that I had problems wit

Cons: The general manager. I had to check out and it was on MLK day(Monday). It being a day off of work for me, I totally forgot and was frustrated a little bit by the way he was treating me. He was very rude and was talking back to me. But he realized.

Cons: The mice.

Cons: Disgusting smoking room.

Pros: The people

Cons: They booked me in a smoking room and were unable to find a non-smoking option. The room stunk, but at the end of a long day of travel, I just had to accept it.

Pros: Located close to the freeway

Cons: Sheets not changed since last guest. Beds were made but the hairs in the bed sheets obviously were from a prior guest. The bathroom had mold and rust spots in the tub. Staff stated no iron in room (business trip), causing panic and actually had vacuum.

Pros: above average breakfast.

Cons: rooms on the first floor have bugs.

Pros: Nothing

Cons: Dirty room, full of mosquitos, bad smell

Pros: The receptionist was very rude and un accommodating. Made us pay for a suite because all they offered was a smoking room even when I had told her I'm asthmatic. She had no consideration for ones health.

Cons: The receptionist was very rude and un accommodating. Made us pay for a suite because all they offered was a smoking room even when I had told her I'm asthmatic. She had no consideration for ones health. I can never book on this hotel again.

Pros: I want my money back I was put in a smoking room the staff where rude and not helpful.

Pros: Breakfast was awesome!! Had a pool, but we didn't have a chance to swim. That's fun tho. The bed was comfortable & pillows, clean room. Great location that's why we stayed!

Cons: Expensive for what it was, the room stank bad. My husband said he thinks it was a smoking room they "converted" into a non smoking, I don't know but it smelled terrible, couldn't wait to leave. All of our cloths smelled like the room when we left and we only stayed overnight. Only thing I noticed not clean was along the edge of the bed was not vacumed, some crumbs and stuff there.

Pros: Location

Cons: Rooms and facilities are old and tired. The property is massive, tons of tour busses arriving at all hours Felt like I had zero privacy. Stood in line for almost 45 minutes to check in.

Cons: I returned with bedbug bites

Pros: I didn't like any thing at all

Pros: its location.

Cons: the bathroom

Pros: free breakfast

Cons: charging my card twice

Pros: Pretty cheap I guess

Cons: Weird. Ugly. Sketchy. No one at the desk. Rugs were all messed up. Bathroom’s disgusting

Pros: No breakfast..no attractive available females

Cons: French Canadian maids in mini skirts

Pros: The owner displayed contentious behavior and a lack of grace.. The customer is always right rang true, when after 15 minutes of contending with my concerns, I was proven correct, as my debit card was entered as a credit card, which is why i'm waiting 9 days later and no refund of the 100 dollars that was held when I checked in for the second week of my stay. The prior week the 100 dollars went back on my card 2 days after I paid for the week, because it was entered properly as a debit card. Next time sir, have some more patience and watch your tone of voice. You never know who you may come aCross, or you will lose customers, like the many that you are losing right now, who are reading this review and will go elsewhere, due to your unwise business attitude. This is not India Sir, where the class system rules, in America we try to treat those who feed our families by patronizing our businesses with the respect they deserve, whether they are poor like myself, or rich like you

Pros: Unclean, every table has broken glass, no breakfast as advertised, i would never book here again

Cons: Everything

Cons: Hospitality, clean, safety

Pros: Very clean and serene surroundings. Close to most conveniences.

Cons: No front desk staff.

Pros: The room was really nice

Cons: This is the second time our neighbors have been so loud that I was up all night. They would turn the tv up then down. Then talk loudly about drugs and things I definitely didn’t want to hear.

Pros: The location was great. The comfort was amazing. The size of the room was more than what I expected. Parking locations to include indoor and outdoor space. Near by gas station, McDonald’s and Starbucks to name a few. A small mini mall across the street.

Cons: Booking of rooms: I was there 30 days and had 4 neighbors. You would think that, and I’m speculating here based on vehicles and traffic inside the hotel... I can roughly assume 30 guest give or take. Why in the world do I have neighbors during a pandemic if I could visually see vacant rooms on the other side of the property. Additionally to that, the walls between the rooms a thin like paper to the point I can hear partial conversations. Had to turn my TV up a little just so I don’t hear them which I can imagine annoyed them as well. The bathroom window needs to be replaced with a double paned window. There was a horrible draft throughout and inspecting the outside of the building as I walked to the near by gas station I can see they all were to that quality. The WiFi! horrific! Repeaters needs to be updated, software needs updating, continuously dropped every few seconds. Not enough bandwidth to stream and they also blocked you from streaming certain services. Like who does that in this day of age. Not to mention the reception in that area is a dead zone, so you have to basically play phone tag with the reception tower. Mind you, there were many good points to the property. But I believe management is the issue here not so much the facility.

Pros: There was a parking garage underneath the hotel. It was local to a lot of things.

Cons: Upon arrival no one at desk. There was a note to pick up the phone and dial a number. I dialed the number to reach a man that was driving. He instructed me to look on the counter for my slip and keys. There was mine and someone else's. I wasn't happy with that. My info was on the sheet for anyone to see. The pics online I imagine are from when the place was first opened. It does not look the same. The luggage cart barely fit in the elevator with the two of us. You had to maneuver it to get it to fit. In the room no fridge, as stated. The microwave was sitting on the floor with the coffee maker on top of it. There were no outlets near the bed, as stated. The rooms were not soundproof, as stated. The heat worked but when turned down slightly cold air came out. When I went to turn on the tv it wouldn't turn on. I thought maybe the remote needed batteries. I asked for batteries and was told that I wasn't aiming correctly. There was a tiny box the size of a die it wasn't facing forward so I had to adjust it. There was a table but no way could it accommodate a person on both sides never mind one side, comfortably. The room wasn't the cleanest. We stay in hotels often in this area. We stayed for two nights. We will not be staying here again

Pros: I was nervous to book here based on so many mean reviews,  but I got a screaming deal so I made an adventure for the  weekend. I stayed three nights,and was pleased with all staff  interactions; staff nice. Worth the price, I would definite

Cons: The Wi-Fi seemed to not always be completely consistent. The  property is showing its age and wear and tear but it is a safe  place to stay, basically clean, reputable and nice staff. The past reviews have unfairly maligned it. For a budget plac

Pros: Bed was comfortable

Cons: The staff was almost non-existent and what was there was rude and ignorant

Pros: It was there.

Cons: There were only two ice machines for the entire hotel and both were broken. The coffee maker on/off button was broken so we just microwaved water. There were two lamps in the room, each was missing a bulb, and one of the lamps flickered.

Pros: Free parking

Pros: The underground garage means you get into a warm, dry car even on snowy days.

Cons: The blinds on the windows that open to the exterior of the building are coated with a thick layer of dust.

Pros: Covered garage. Sufficient hot water. TV works well. Very good location for access to Hanscom Field, Lexington and Concord historic sites, and Boston.

Cons: Refrigerator runs non-stop and needs defrosting. Bottom of plastic shower is cracked. No decaf provided for one-cup brewer. Turning off the main light switch next to the door also turns off the most convenient receptacles for charging.

Pros: Convience of location, indoor parking.

Cons: Room very outdated and electronics ie a/c and refrigerator not working. Ice machines not working. And when we informed front desk they said "that's the way most rooms are"! The window lock to the bathroom was snapped off! Tub,walls, furniture had stains.

Pros: I was close to the location I was going to.rhe gym was not as I expected.the breakfast was not good

Cons: Nothing

Pros: Covered (underground) garage

Cons: No "Do not Disturb" flag to put on the doorknob. No water cups supplied (glass or plastic). Blinds on the bathroom window are filthy.

Pros: Price is good

Cons: Hotel has some issues with maintenance. The sink stopper was broken and the blinds had a hole in the end where the plastic had broke

Pros: Staff was very nice!

Cons: Room was cold. Had to re-key room passes. No extra blankets in room.

Pros: The staff was extremely nice.

Cons: Room wasn't exactly clean, free breakfast was more like coffee and a muffin had to go next door to McDonald's to buy a real breakfast. Remote control didn't work. Ceiling looked like it was about to fall in and found hair all over the bath tub.

Pros: The staff was great when i needed to interact with them.

Cons: The entrance was hard to find as there is no signs lit up anywhere. There was alot of homeless people hanging around the hotel as well as them sleeping in the lobby. Pancake machine didnt work for the free breakfast but other than that it was a good stay.

Pros: The location was amazing. It was very close to the highway and also had multiple different stores within walking distance including a few different food options. The staff was extremely friendly

Cons: The outside of the hotel could use some new paint. From the outside you would never expect it to be as nice as it is on the inside

Pros: Having enclosed parking was nice.

Cons: The sound was awful in the rooms. The whole place centers around the pool so the noise echos.

Pros: Nice set up. Easy to find.

Cons: Quite dusty

Pros: Hands down, the best thing was the clerk at the desk. She was friendly and pleasant and responsive to my needs. She clearly likes her job and she is a great representative for the plaza company.

Cons: When I saw the word "plaza", I thought we were going to get a really nice hotel but this one seems a bit run down and old. The room was definitely nothing special. The cheap toilet seat was cracked.

Pros: The staff was nice

Cons: This place is easily the dirtiest places i have ever stayed...had it been earlier by the time i got there I would have found another hotel to stay out.

Pros: Has all amenities but was a tired hotel. Good price if you want a hotel to just sleep at.

Cons: Hotel was very old and had everything you would need but it is definitely not a Hilton. Ok hotel for the price with minimum amenities.

Pros: The swimming pool

Cons: The free breakfast

Pros: Good sized room. Dont let the outside deter your decision about this hotel. Lots of good eats around too.

Pros: Nothing

Cons: Breakfast was awful , items were stale and bad. Ran out of items. There was a staff room that was next to our room and the staff was extremely loud all night keeping us up. When I told the girl at the front she could careless. I will not recommend

Pros: Good size room. Has an indoor pool. Breakfast was good, includes a waffle and pancake maker. Underground parking is available, really good when winter arrives.

Pros: Location, location, location!

Cons: No longer serves a hot breakfast.

Pros: It was a nice quiet place in a good location within walking distance of places to eat and enjoy without the hustle and bustle of the city. Wish we had more than a day to venture out. Would definitely stay there again.

Pros: The price was the reason I picked this location..... I guess you get what you pay for ..... could not sleep peacefully worrying there may be bed bugs

Cons: I disliked the room as soon as I walked in, it had a foul smell . The bathroom was dirty. Worst of all, were the stains on the bed sheets. My daughter begged me to sleep in the car. How sad!!!!

Cons: TV and refrigerator not working, Wall cover of electric cables open Breakfast promised at 6 am - nor ready Attendant sleeping

Pros: the pool was the only good thing about the hotel

Cons: room, wifi, personell, security

Cons: No one at the front desk during check-out at 7:15 am

Pros: The price was good, and it is next to a McDonald's for a late night snack. The underground parking that is secured was nice

Cons: The pool was closed, it was a very old hotel. Felt like you stepped into 1970's. Very noisy and unable to keep the lights from shining into the room. It was clean however, and the area felt safe. Good for a cheap quick nite.

Pros: Pool was heated and in good condition. Although it was closed for half the time. That was irritating.

Cons: The breakfast was awful. There was hardly anything left when we got there, there was no silverware, only one waffle maker which meant we had to wait for 30 minutes before we could get a waffle, the layout of the breakfast was disorganized and dirty.

Pros: Not too expensive, but would pay more for better hotel.

Cons: Outdated . Couldn't find spa. Does it exist?

Pros: NOTHING

Cons: EVERYTHING

Pros: Pool was very nice. The temperature of the water was very comfortable.

Cons: The door in the bathroom needs to be replaced. The wood on the bathroom side is splintering. I didn''t think the room was worth the price charged.

Pros: Room was clean and bed was comfortable

Cons: Staff did nothing to stop the person shouting in the hallway at 3:30 AM. Staff members were shouting in the atrium at about 5:30 AM. No ice bucket or water glasses in room.

Pros: The morning clerk was very generous in offering me a lot of breakfast items, especially considering that I had missed breakfast by two hours. The night clerk was a bit of a jerk.

Cons: I arrived at the hotel after4am. The night clerk asked if I was tired. Duh. He kept fiddling around on the computer delaying my departure to my room. He curtly stated twice that breakfast was over at 9. The fan in the room was excedingly loud.

Pros: Clean

Pros: Unfortunately, after much review of my stay here, there is nothing that I can say that I "liked" about the hotel. Our stay was merely "tolerable". We were just one step away from checking out and looking for another Hotel.

Cons: The appearance was dingy. The building looked run down. The pool was located in the court yard causing every noise to echo into your room. The breakfast was cheap, like a high school cafeteria. The mattress's were boards, no springs. WIFI was lousy.

Pros: Location and wifi

Cons: Majority of staff. Blood stains on sheets, way too much chlorine in the pool, pool does not get cleaned daily, and was not heated as they said it was, poor breakfast selection. Rude staff attitudes. Knocking on my door sometimes before check out and etc.

Pros: Nothing!!

Cons: Falling apart, ridiculously freezing cold, breakfast was a joke,dirty as all hell. Never again!!

Pros: Fair price, breakfast included.

Cons: We got a non smoking room but it did smell rather weird so we had to air it out. Our room was also next to a loud street.

Pros: Free Parking, Good Wi-Fi, Free breakfast is OK.

Cons: Outdated

Pros: The location of the hotel to my destination was within 20 minutes or so. That was good I was gone most of the day so I wasn't able to use the amenities on the swimming pool. Good morning breakfast was so so. It's an older Hotel but it's in good repair my

Cons: There was a lot of perfume covering what I don't know. Maybe the chlorine of the pool which is in the center of the hotel my bed was very comfortable. Wi-Fi was very very slow. I'm not from Norwalk

Pros: Location

Cons: Very noisy, rooms old and smell, pool area looks nice but the noise day and night is shocking the underground car park was more like a storage area for broken items from the hotel all the rubbish bins were overflowing. I managed to stay there 9 hrs then checked out a day early couldn't face another hour in the building. When checking out I wasn't even ask how my stay was or why I was leaving early Overall -1 out of 10

Pros: Staff was responsive to noise complaint.

Cons: Breakfast was... not. Also, with only 3 to 6 guests in the entire hotel, why were we right next door to each other?

Pros: The hotel offers a nice appearance and has some amenities that could be nice

Cons: Windows did not close completely allowing for street noise all night. HVAC could not be adjusted. Bathroom smelled of cigarette smoke. TV could not be operated by the remote - supplied later by clerk. Electrical cords jury-rigged. Place was terrible.

Pros: Na

Cons: Dirty. breakfast is very bad

Cons: Bug ran across my chest while in bed.

Pros: Room it's very clean and the pool

Cons: The back stairway do you need pay attention it's smell bad (pp)

Pros: Location

Cons: I don't know where to begin. When I arrived, the person behind the desk couldn't get off the phone to greet me properly. Next, he scanned my drivers license, which I found odd that he had to do that. The hotel needs to be painted, and updated with new amenities such as the television in the room. The TVs are old tube TVs with no remote. The cable was spotty at best. For the price I paid per night, I expected better. It should be considered fraud to pay more than $50 to $60 a night to stay here.

Pros: Close to where I needee to go

Cons: Very outdated and not very welcoming.

Pros: The location is good.

Cons: Needs a lot of basic updates, the sink would barely drain, the bed fell to the side in middle of the night. I served it’s purpose for a place to sleep, but if I was someone who had great expectations I would have given a much lower rating.

Pros: no breakfast, location good

Cons: Stayed there for work to forgo 75 mile commute to work during snow storm . Had to be at work 6 miles away by 8:30 am was snowed in , UNPLOWED until 3:00 PM !!!

Pros: Clean bedding and towels, heat worked

Cons: Dirt all over the floor, furniture dirty, broken or stained, bathroom had toothpaste splatter on vanity and mirror, shower did not work and spout constantly leaked. Non smoking room smelked of stale smoke.

Pros: This hotel is inexpensive yet very close to my necessary destination, an area which usually commands a much higher rent. The neighborhood seems safe and it is close to several good restaurants and stores.

Cons: Several items in the room need maintenance (but the TV and bed seem fine). A bedside lighting sconce is falling off the wall. The shower stall basin is particularly flimsy and the soap dish is falling off the wall. The entry door lacks a security chain.

Cons: This hotel was not very clean there were bugs in the rooms. No room service till thw 3rd night that i was there. The people on both side were very loud. Also the sheets and floors were not very clean. I had used some towels and was not provided new ones.

Pros: The space in the room, the free parking in front of the door, the bed

Cons: The dirt, its the dirtiest bathroom I have seen in an hotel. The floor was disgusting, everything in the bathroom was dirty. Could not take a shower during my 2 night stay. The carpet was disgusting as well and the strong smell of smoke, I can still s

Pros: Nothing

Cons: Everything

Pros: Fairly updated bathrooms, clean sheets & towels. Cleaned the room daily. Quiet room.

Cons: Door latch wasn't working properly and house keeping didn't make sure the room was latched/locked. Curtains didn't cover entire window. Stale smell in room.

Pros: I needed a hotel that was close to the event I was attending, at a reasonable price. This hotel was what I was looking for.

Cons: No. For the price I paid, it was what I expected, which was fine.

Pros: The atmosphere was nice.

Cons: I know that bugs are a problem everywhere. I had to combat quite a few gnats in the room. I think they came in from the lights outside though!

Pros: Friendly staff, the room was basic but clean. Next door to an Ice cream place and 2 buildings away from Hodi Indian Restaurant. (Go there, the food is great).

Cons: Very limited TV viewing. Not really important for me, but worth mentioning. The room smelled like curry due to the Indian Restaurant two doors down.

Pros: good location.

Cons: broken door lock, carpet adheasive smell, cigarette smell, filthy,moldy bathroom (too dirty to shower in), no smoke detector, closet housed ripped off wall phone, garbage, carpet scraps, wire, and construction debris. The only tv channel was game show net

Cons: When I was given the key to my room I went in to find trash and dirty tissues on the bathroom sink, used bar soap and an empty shampoo bottle, and the toilet was full of fesces. I was moved to another room that was cleaner but still quite dirty.

Pros: Price

Cons: Dirty; musty old Smokey smell, holes in the sheets, filthy shower stall floor, hair on bathroom floor and whiskers on faucet.

Pros: It is old motel. Need to upgrade the room and get musky smell out of the room. Bedsheets smelled of musk as well. Price and location are best aspect

Pros: The location was good and the staff was very friendly.

Cons: There was food from the previous person in the fridge, a strong smell of smoke, the wall and desk lamp both had shorts in wires, TV remote was very dirty and we had to tinker with shower for five minutes to get water to come out. Showerhead was loose.

Pros: It was clean and friendly

Cons: No

Pros: Tv channels

Cons: Almost everything was awful

Pros: TV Channels

Cons: Most things were terrible, just a old, dirty hotel. Just awful.

Pros: THE STAFF WAS VERY HELPFUL AND FRIENDLY.

Pros: Horrible place - dirty - definitely not up to expectations

Pros: Charming staff. Patient with my having left my garment bag in the room when we checked out (they kindly stored it for a day until I was passing by again and picked it up).

Cons: Room door took a little practice to be confident it was properly latched. This was not a problem for us, just the worst thing I can think of.

Pros: Convient to get to spacious room the fridge and microwave was a nice addition

Cons: The only thing that I didn't like was the main door to the hotel room was in bad need of repair and didn't close properly or lock properly. At one time i just pushed on it and it opened

Cons: One bed had bed bug bites on the sheets.

Pros: The staff was nice and attentive.

Cons: Outdated TV but we changed rooms and got one with HDMI. Some bed sheets and towels had noticeable permanent stains.

Pros: Is was inexpensive and clean with no hassles involved. That was what I was looking for and that is what I got. No frills.

Pros: ez parking and checkin

Cons: no

Pros: Peaceful

Cons: No outlets near the bed

Pros: Best cable TV I've seen in a motel. Older lady who works desk has a calm pleasant demeanor, until there's an issue. Bedford is a generally decent town with lots of historical Colonial preservation.

Cons: Man who helps runs hotel isn't professional. Rooms are moldy so anyone with allergy condition or in danger from prior exposure shouldn't stay in these buildings. Older motel needs modernization for health reasons. 1.5 stars.

Cons: Very dated, not entirely clean.

Pros: Nice area. Right next to a great ice cream shop.

Cons: The room had a weird smell. The closet had a piece of ceiling missing exposing it to the attic. Could not use wi-fi or cell phone in the room.

Pros: Convenient location.

Cons: Toilet backed up. Managment provided plunger.

Pros: Nothing

Cons: Rooms were disgusting, they don't move furniture when vacuuming the floor.

Pros: Convenient budget motel near Boston, quick drive to Cambridge via Route 2. Includes pastry and coffee or tea. We got on our way quickly and easily.