Hotels near Boston Logan Airport

Hotels near Boston Logan Airport

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Logan Intl (BOS) - Boston, MA, United States
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Best hotels near Boston Logan Airport

Cleanliness
9.9
Comfort
9.9
Facilities
10.0
Location
9.9
Overall
10.0
Overall 9.7 Excellent
Based on 514 reviews
Cleanliness
9.9
Comfort
9.9
Facilities
10.0
Location
9.9
Overall
10.0
Cleanliness
9.9
Comfort
9.9
Location
9.9
Services
9.7
Staff
9.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.9
Comfort
9.9
Location
9.8
Services
9.7
Staff
9.7
Cleanliness
9.9
Comfort
10.0
Location
9.8
Services
9.8
Staff
9.8
Cleanliness
9.8
Comfort
9.9
Location
9.9
Services
9.7
Staff
9.6
Cleanliness
9.9
Comfort
9.8
Location
9.9
Services
9.8
Staff
9.5

Excellent 10.0
Pros: I LOVE THE LOCATION..boston is so easy to walk around from Boston yacht haven.. the room was great... new furniture and the free breakfast is wonderful. It is a nice way to start your day. The staff was great as well.
Excellent 10.0
Pros: Service was exceptional, our host made us dinner reservation and recommend a few places we were interested in. The room was very clean and comfortable with an amazing view.
Excellent 10.0
Pros: Gorgeous, unique accommodations. Helpful courteous staff. Conveniently the city but tucked away from the mouse. Spectacular ocean views.
Cons: Nothing!!!!
Excellent 10.0
Pros: Beautiful location. Steps away from Boston harbor. Spectacular views of city skyline. Will definitely return.
Excellent 10.0
Pros: Everything was excellent
Excellent 9.0
Pros: Great breakfast and staff
Cons: Price could have been lowered
Excellent 10.0
Pros: Everything. Perfectly located.
Cons: That there are only 5 parking spaces available when in reality there were physically more available. Don’t know if that’s due to Covid or not.
Excellent 9.0
Pros: Beautiful, spacious room. The location and ability to have fresh air was awesome 👍🏻
Cons: Downtown parking and limited. Not included.. ( $45 for 24 hours)
Excellent 10.0
Pros: Fantastic staff. We stayed in the penthouse and it was very charming. Super comfortable bed. Beautiful views. The chef was amazing. Great breakfast
Cons: The only thing I would’ve like was the availability of brewed coffee. There is a keurig in the room and in the lobby downstairs. Otherwise everything was great
Excellent 10.0
Excellent 10.0
Pros: The view hands down. The size of the room was way overboard for two us but we enjoyed the room to spread out.
Cons: Can't think of anything!
Boston Yacht Haven Inn & Marina - Boston
Rated #1
9.7
Excellent 9.7
Based on 514 reviews
Details
Reviews
C$ 675

Cleanliness
9.6
Comfort
9.5
Facilities
8.7
Food
0.0
Location
9.6
Overall 9.3 Excellent
Based on 474 reviews
Cleanliness
9.6
Comfort
9.5
Facilities
8.7
Food
0.0
Location
9.6
Cleanliness
10.0
Comfort
8.0
Facilities
6.0
Location
10.0
Overall
8.0
Cleanliness
9.5
Comfort
9.5
Location
9.6
Services
9.2
Staff
9.2
Cleanliness
9.3
Comfort
9.3
Facilities
8.0
Location
10.0
Overall
9.3
Cleanliness
9.6
Comfort
8.6
Facilities
9.5
Food
0.0
Location
9.4
Cleanliness
9.7
Comfort
9.5
Location
9.6
Services
9.4
Staff
9.5
Cleanliness
9.3
Comfort
9.4
Facilities
8.0
Location
9.2
Overall
8.0
Cleanliness
9.9
Comfort
9.8
Facilities
8.0
Location
9.6
Overall
8.0
Cleanliness
10.0
Comfort
9.8
Location
9.7
Services
9.5
Staff
9.6

Excellent 8.0
Pros: The view was the best
Cons: Valet car parking was a bit of a challenge. It was run by an outside group instead of the hotel which previously handled it.
Excellent 8.0
Pros: Very good staff.
Cons: The room was much smaller than I expected. Barking dog at 7:00 a.m. Saturday woke us up, and it continued to bark for the rest of the morning.
Excellent 10.0
Pros: Excellent service at front desk, restaurant, housekeeping. Great location of the hotel. Nice view of the harbor from the room.
Good 7.0
Pros: The location and view of the bay were the best part. Housekeeping, the bell hop and the woman who brought us our room service in the morning were all great.
Cons: Room service personnel were nice but the food was not as expected. The first morning the only request I had was for crispy bacon. Unfortunately, the toast was crispy (almost burned) but the bacon was very limp and undercooked. I let that go. The second day, the food was cooked better but when I opened the raspberry jelly for my toast, it has already been partially consumed by another guest. In other words, it has been given to me after someone else used itin their room. Covid or not, that is disgusting! There was a barking dog across the hall that made a lot of noise. I would prefer a non pet hotel due to the barking. My only other comment is the employees at the front desk were professional but very robotic in their actions. We had just stayed a few nights at the Mandarin Oriental in Boston before coming to your hotel and their staff knew who we were, greeted us by name and were very personable. The exact same staff that checked us in the on Friday acted like they had never seen us before and actually asked if we were there to check in on Monday. I understand it is a large hotel and they see a lot of faces but the staff at the Mandarin knew us and recognized we were guests. They did not act like we were total strangers they had never seen before like your front desk staff did.
Excellent 10.0
Pros: The exceptional service we receive each and every time we stay here is always breathtaking. We will continue coming to Boston Harbor Hotel when ever we visit.
Excellent 8.0
Pros: Location and staff
Cons: Shower door leaked over threshold. Also, the toilet paper dispenser is behind where you sit. There are 3 walls in front that are easy to reach yet still out of the way. Need more shelves for personal care bags.
Mediocre 3.0
Cons: Room service was often delayed and food would arrive cold. Staff were often less than friendly and accommodating. Not a great experience especially for a hotel that purports to be higher end. Will stay elsewhere next time.
Excellent 10.0
Pros: Wonderful location; walk to the North End, the Seaport District, or Quincy Market in minutes. My seaside room overlooked Boston Harbor. The room itself was beautiful; big and very clean. I wish I could live there!
Cons: Nothing; couldn't have had a better stay.
Excellent 9.0
Pros: Great location
Cons: The spa was completely shut down
Excellent 10.0
Pros: Location
Excellent 8.0
Pros: We liked the shower sprayer, number of mirrors and very prompt services.
Cons: The room on the 10th floor was a bit too warm and stuffy. Their were no fans in the bathroom.
Excellent 10.0
Pros: The staff was very courteous and attentive. The room was very clean and comfortable.
Cons: For the price I expected a litt More luxury in the rooms, but overall it was as expected.
Excellent 10.0
Pros: Everything was sublime. Service was truly impeccable.
Cons: Nothing at all.
Excellent 10.0
Pros: The Boston Harbor Hotel is incredible! We were greeted immediately with the kindest & most knowledgeable staff. Beautiful modern hotel, immaculately COVID clean! Harbor view from delicious Sea Grille restaurant,fabulous location
Okay 5.6
Excellent 10.0
Pros: Tremendous location and truly five star accommodations.
Cons: No.
Excellent 10.0
Pros: View of the Harbor was amazing
Cons: No
Excellent 10.0
Pros: Elegant and first class
Okay 4.0
Cons: They put us in a handicapped room with no bathtub. It was disappointing. They would only switch us to a suite for $700 additional, so we were stuck in the handicapped room. I will go back to staying at the Interconty and will not use the blind buy again.
Okay 4.0
Cons: Under construction and there was no notice of that fact. Major disappointment for a so called 5 star level hotel.
Excellent 8.2
Pros: Great location on Boston Harbor. Get a room with a harbor view and you can also see the airplanes take off and land at Logan Airport - fun to watch.
Cons: Food not that good. Afternoon Tea was disappointing
Excellent 8.0
Pros: Location and atmosphere
Cons: Received a queen size not the king and there were issues with the minibar
Excellent 9.3
Pros: This was a great place
Cons: Nothing bad to say here
Boston Harbor Hotel - Boston
Rated #2
9.3
Excellent 9.3
Based on 474 reviews
Details
Reviews
C$ 825

Cleanliness
9.5
Comfort
9.4
Facilities
9.4
Location
9.2
Overall
9.1
Overall 9.1 Excellent
Based on 2,145 reviews
Cleanliness
9.5
Comfort
9.4
Facilities
9.4
Location
9.2
Overall
9.1
Cleanliness
10.0
Comfort
9.5
Facilities
9.5
Location
9.6
Overall
9.6
Cleanliness
9.5
Comfort
8.5
Facilities
9.5
Location
9.0
Overall
8.4
Cleanliness
9.5
Comfort
9.3
Location
9.1
Services
9.2
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.6
Facilities
8.9
Location
9.8
Overall
9.1
Cleanliness
9.6
Comfort
9.5
Location
9.3
Overall
9.5
Services
9.4
Cleanliness
9.5
Comfort
9.3
Facilities
10.0
Location
9.2
Overall
8.8
Cleanliness
9.3
Comfort
9.2
Facilities
9.6
Location
9.2
Overall
9.4
Cleanliness
9.4
Comfort
9.2
Location
9.2
Services
9.0
Staff
9.3

Excellent 9.0
Pros: Clean, great location
Cons: No microwave, no breakfast included
Excellent 9.0
Pros: The room was very quiet and comfortable. It's a great place to be in the middle of the summer, with the Harbor offering the sea breeze and the entertainment of sea traffic.
Cons: I wish the coffee maker had worked in the room. On the other hand, I was refunded the cost of coffee from the coffee shop.
Excellent 10.0
Pros: Ease of check in
Excellent 10.0
Pros: I loved the location. It was close to everything we wanted to see and do. No need for a car or Lyft, everything was within walking distance.
Excellent 10.0
Pros: Everything
Cons: N/A
Excellent 10.0
Excellent 9.0
Pros: STAFF!!! totally amazing
Cons: location. Long walks. Hotel bikes were great!
Excellent 10.0
Pros: Great service great food
Excellent 10.0
Pros: Staff was friendly and answered all of our questions immediately.
Excellent 10.0
Pros: Friendly staff, nice rooms, fantastic location
Excellent 10.0
Pros: Staff is very accommodating. Nice size rooms.
Excellent 10.0
Pros: upscale alot of beautiful amenities take care in having little things that are proof you care about your customers great location loved the rooms and bathrooms
Cons: daily parking rate restaurant was closed and only had the cafe open
Good 7.0
Pros: Room
Cons: Location and absence of room service
Excellent 9.0
Pros: Extremely clean and comfortable hotel with quick access to the Boston Seaport area. Some adjacent construction but did not bother stay at all...completely quiet and relaxing stay. Staff are extremely helpful and friendly throughout stay.
Excellent 10.0
Pros: Been coming for years, never disappoints.
Cons: The AC went off in the entire hotel and it was def warm. And the steam room was not open, and pool access was very limited.
Good 7.0
Pros: Cleaning protocols and self-parking as valets were not available.
Cons: Non-soundproof walls. Awoken each morning 6:30-7:00 to sound of young child next door speaking loudly and banging on table. Also, as we were place on 7th floor, "Harbor View" is pretty much in name only. Very disappointing - view of construction site
Excellent 10.0
Pros: The staff was awesome. Super professional and very friendly
Excellent 8.0
Pros: Location was great, check-in went smoothly. Parking is good until midnight the day of checkout
Cons: There was no conditioner in the room. The pool is still appointment only so couldn't get an appointment. It would have been nice to know about this at check-in or before.
Excellent 10.0
Pros: Location was awesome. Harbor across the street. Nice restaurants around hotel.
Cons: Construction across street right now.
Okay 5.0
Pros: Environment is amazing, the location and the restaurant is so good
Cons: Pool limitation of time only for 45 min. Besides, nobody was wearing a face mask. No one in the hotel asked for my proof of vaccination. How do they know everyone is vaccinated. Elevators crowded without a mask. I have a pending charge to solve too
Poor 1.0
Pros: Its ridiculous that they hold money on your card for days for parking when we paid cash for parking when we checked out. They also charged us for incidentals saying it was only pending and it would fall off. 4 business days later its still there!
Cons: We travel often to boston and have never had a hotel hold all these charges being held on my card for so many days after they were already paid in cash! Very disappointed and there are plenty of other choices in boston that we will not stay here again!
Good 7.2
Mediocre 3.6
Excellent 8.0
Cons: Parking for hotel guests should be free or lot cheaper
Excellent 9.2
Good 7.2
Mediocre 2.0
Cons: Upon checking in I was asked to exchange my self parking ticket with hotel parking ticket because it is free. Self parking was $22. I was extremely happy at first. Upon checkout hotel charged me $50 for parking. I plan to file complaints after returning
Good 7.0
Pros: Comfy beds and pillows. We had a room with a harbor view, which was beautiful. Close to many attractions. Close to the airport.
Cons: The front desk staff were not forthcoming with information and seemed bothered with questions. The walls were very thin.
Good 7.0
Pros: Clean hotel, nice location in the Seaport.
Cons: Understaffed coming out of Covid. Took an hour and two request to fix the tv in our room. Would be really a nice hotel once staffed properly.
Good 7.0
Pros: I liked the ease of access the best, the garage and being able to go in and out. And also the staff were very accommodating with extending our check out time due to us being in college and having finals during our stay.
Cons: The only two things we did not enjoy was the temperature device and the phone line. Apparently it was set to 68 degrees and could not be set to warmer. Staff were unable to be contacted due to a inoperative phone line.
Good 6.8
Excellent 8.8
Excellent 10.0
Excellent 10.0
Excellent 10.0
Good 6.0
Pros: Location was good. check-in was welcoming.
Cons: There was no microwave in the room. We had hard time eating cold food as there was no microwave.
Good 7.0
Pros: Space and showe
Excellent 10.0
Excellent 10.0
Poor 1.0
Pros: The view
Cons: Total disaster. Rude and offensive staff. Non-functioning telephone. Frustrating TV remote and microwave. No clock. The high point - a mildew ridden mattress which caused post nasal drip, watery eyes and violent, non-stop sneezing. Miserable experience.
Poor 1.0
Pros: Front desk staff were friendly and accommodating. Neglected to tell me about the $50 fee for using their valet service. To top it all off, the valet had scratched the right front light lens and popped the bumper cowling. I called but they don't care.
Cons: Didn't tell me about $50 valet fee.Valet scratched my right front light lens and popped the bumper cowling.Sent the security guy photos they said they would investigate.They didn't follow up- when I did got a text that said we're not doing anything.
Okay 5.0
Cons: A fowl smell coming from the bathroom sink....smelled of vomit. My room number was 611.
Okay 5.0
Pros: The location
Cons: The description and pictures of the room were exaggerated did not look the same in person. Also The description did not not obviously state that there was a 40$ a night charge for parking.
Good 7.0
Pros: the area, close to the seaport, a lot of good restaurants. I liked the quite atmosphere.
Cons: We had a power outage for few hours, and it delayed my work and studies in the room.
Good 7.0
Pros: Good location, clean.
Cons: Paid for an upgraded room but it was very average.
Excellent 10.0
Pros: Location was convenient to what we wanted to do
Poor 1.0
Pros: Complete disaster with housekeeping daily
Cons: Service
Okay 5.0
Pros: location
Cons: They added a hotel "service fee" to my supposedly prepaid stay. Bah. You should disclose the total cost when booking.
Good 6.0
Pros: Location
Cons: We were 2 sober 60 yr olds. Went to lounge at 9:45 pm. Ordered drink at service bar, didnt realize there was wait service. Sat at high top. Waitress rude. She came to our table once to retrieve previous guest check. No greeting. Never checked on us.
Okay 5.0
Pros: Location
Cons: Nothing extraordinary considering the cost
Excellent 8.5
Excellent 10.0
Poor 1.0
Pros: Worst experience ever. In terms of service this hotel is a random motel. I requested support because I was feeling sick and they did not even care. Noisy rooms and A/C.
Cons: I requested a late check out for 2pm since I was feeling extremely bad with fever and need to rest for a while before leaving to the airport and the staff said NO because they were fuilbooked. I then asked for 1pm and they refused. Could not they support?
Excellent 10.0
Excellent 8.5
Excellent 9.4
Pros: Staff was just very friendly and made us feel welcome. Location was very nice on the waterfront, many things to do walking distance.
Excellent 10.0
Pros: We unexpectedly needed a hotel for one night in Boston. Went to Kayak for a solution and ended up in this luxury hotel for a very reasonable price right in downtown Boston just across the street from the Flower Show which was right where we wanted to go!
Excellent 10.0
Pros: "Full-service", with convenient tip-inclusive billing. This eases a minor business travel headache. Great location and facility.
Mediocre 2.0
Pros: Brand new hotel friendly staff and rooms were very nice
Cons: Yes everyday I stayed there was a problem with my door. The electric scanner wasn't working I had to go down to the front desk several times. Sunday morning and Monday morning they woke me up around 7:30am replacing the battery or testing out the doorbell
Excellent 8.0
Cons: No heat
Good 7.1
Cons: The pool was closed for renovations and we were not informed in advance. Had we known, we would have booked our stay at another hotel for our getaway
Excellent 8.8
Cons: I thought the rooms were small especially for a family of four.
Okay 4.0
Pros: The room is clean but you can hear the noise such as TV sounds or vacuum noise from other rooms. The location is quite good as you can find a lot of restaurants nearby. It's right next to the T-station if you want to take subway.
Cons: The front desk staffs are not very helpful. When I told them I left my pillow in the room after checked out, they make two calls and told me that their staffs can't find it and I can call back to the hotel later if I want. They don't seem to care at all.
Excellent 10.0
Pros: Great stay. Had an event at Seaport World Trade Center. Would stay again
Excellent 9.7
Pros: Everything was perfect! Great service, brunch was delicious! Gym was Great too.
Cons: We had three friends stay in two double beds. When I booked it I couldn't find 2 queen beds. Two doubles were a little small, but they were comfortable.
Excellent 9.4
Pros: The location was good to see Boston & get to our cruise.
Cons: Wedding music was loud & heard on the 6th floor. You should have better toilet paper & kleenex.
Seaport Boston Hotel - Boston
Rated #3
9.1
Excellent 9.1
Based on 2,145 reviews
Details
Reviews
C$ 389

Cleanliness
9.4
Comfort
9.3
Facilities
8.8
Location
9.5
Overall
8.8
Overall 9.0 Excellent
Based on 3,561 reviews
Cleanliness
9.4
Comfort
9.3
Facilities
8.8
Location
9.5
Overall
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
9.3
Location
10.0
Overall
9.3
Cleanliness
10.0
Comfort
6.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
9.4
Comfort
9.3
Location
9.5
Services
9.0
Staff
9.3
Cleanliness
9.3
Comfort
7.0
Facilities
7.6
Location
9.0
Overall
7.6
Cleanliness
9.7
Comfort
9.6
Facilities
9.2
Location
9.3
Overall
9.2
Cleanliness
9.4
Comfort
9.3
Location
9.5
Services
9.0
Staff
9.4
Cleanliness
9.5
Comfort
9.3
Facilities
9.0
Location
9.5
Overall
9.0
Cleanliness
9.3
Comfort
9.1
Facilities
8.7
Location
9.3
Overall
8.9
Cleanliness
9.3
Comfort
9.1
Location
9.3
Services
8.7
Staff
9.0

Excellent 9.0
Pros: Very nice , bed comfortable, big room And good location
Excellent 9.0
Pros: The location is amazing, right in the heart of the city. Just a block over from the Freedom Trail, tons of restaurants nearby. The hotel room had the best bed and blankets we've ever had in a hotel. The shower is amazing. Huge walk in shower with amazing water pressure.
Cons: There is nothing not to like.
Okay 5.0
Pros: Location & staff
Cons: Very small room.
Excellent 10.0
Pros: It was such a good location. Pleasant staff.
Cons: Parking on the high side!
Excellent 9.0
Pros: Location great - downtown near UPS store and Boston College not far. Great Bed and after packing up dorm all day, room was clean and welcoming!
Excellent 9.0
Pros: Location was excellent. Shower was amazing. Linens were great. Complimentary soda and snacks. Great front desk people
Cons: Ice only on alternate floors. No vending machines
Excellent 9.0
Pros: The staff and service was excellent. I don't know if I missed it when I booked the room, but a mini fridge in the room would have been the cherry on the top!
Cons: There was no light next to the bed...
Excellent 9.0
Pros: Clean, helpful and attentive staff
Cons: No drawers in room; small, awkward bathroom
Excellent 9.0
Pros: Very clean. Very modern. Great coffee shop in lobby. Central location.
Cons: Room was a touch small
Excellent 10.0
Pros: Very organized and easy to deal with
Cons: Location is not great. The area outside the hotel is not nearly as nice as the hotel.
Excellent 10.0
Pros: Location, room sizes and comfort/condition of hotel
Cons: Restaurants weren’t open long enough
Excellent 10.0
Pros: Location! Early check in! Comfortable and clean room!
Cons: Parking¿
Excellent 10.0
Pros: I like the location of this hotel. You can walk to every great part of the city in about 30 minutes. The T is steps from the hotel. I love the marble staircase. RAINSHOWER! My husband loves the 55" TV at the end of the bed.
Cons: The view or should I say lack there of. That is why I rated an 8.
Excellent 10.0
Excellent 10.0
Pros: I loved the whole experience from how friendly the staff was during check in and check out to how easy and quick everything was handled I loved the comfort of the room and the location was perfect I will definitely be staying here again Thank you
Cons: No
Excellent 8.0
Pros: The staff were extremely courteous and helpful. I know this sounds like the most cliche thing to ever be included in a review, but I NEVER leave reviews on anything and I'm doing so simply because of the staff.
Cons: The shower could use a light above it and the towels could stand to be upgraded.
Excellent 9.0
Pros: The location was perfect for our needs. The bed was incredibly comfortable. The hotel was very quite. We did not hear other guest while we were in out room that's always a great thing inu opinion.
Excellent 10.0
Pros: Conveniently located to almost all attractions. Walking distance. Even fir winter weather.
Cons: No
Excellent 10.0
Pros: Clean, friendly, and right next to where we needed to be.
Cons: No
Excellent 8.4
Excellent 10.0
Pros: Hotel location and convenience
Cons: location
Excellent 8.0
Pros: Location, location, location. Easy to get to everything. We didn’t even need a car.
Cons: For the price, room was small and cramped.
Excellent 8.0
Cons: Room had a strange layout, was very dark. Only had 1 window to an inner courtyard, very dark.
Okay 4.0
Pros: Nice staff let us check in early. Had no problem with us hanging out in the lobby when our flight was delayed.
Cons: REALLY tiny room. Kind of a snooty vibe, even though the "Downtown Crossing" neighborhood is a little sketchy. Be careful walking around at night!
Excellent 9.7
Cons: Menu options and Room Service could be better (and available 24/7), instead of limited until 11 pm
Good 6.0
Pros: It was conveniently located.
Cons: The room is small and the 20 bucks per day fee for internet and gym is not worth it.
Good 7.0
Pros: Bellhops, valet & room service staff were top notch. I had a problem checking in. They noticed & tried to make up for inflexible front desk.
Cons: Checking in was a problem. Front desk was inflexible. Woman who appeared to be the manager came out & she actually snapped at me. I was shocked. Another person at front desk tried to tell me that something that was a hotel policy was a law.
Okay 5.0
Pros: Great location
Cons: I asked staff for a quiet room. The staff placed me next to housekeeping. I was awakened constantly due to opening and shutting of the housekeeping door. I mentioned this to the same staff member at checkout. There was no sympathy.
Excellent 10.0
Excellent 10.0
Pros: The hotel is super clean with without a doubt the most comfortable beds I have ever experienced.it is almost on the freedom trail and so close to the common it is in easy walk of Quincey market and both cheers pubs and all tourist stops are easily assessable by one of the tour bus at bottom of market .worth every penny
Cons: Ok to be picky no restaurant mostly coffee shops and food concession s but this encourages you to go further and Boston is easy to get about .ok bar is limited but what they do offer in very good but it's no pub .old fashioned. is outstanding but only few bottled beers no draft
Excellent 10.0
Pros: Beautiful room with an awesome mattress! Fancy hotel right in the heart of downtown. Definitely recommend.
Excellent 10.0
Pros: Chic hotel with very comfortable rooms and excellent customer service.
Cons: It's hard to think of anything we didn't like
Excellent 9.4
Pros: Great location, central to most attractions. Very polite and helpful staff
Cons: Ice machine was broken, but these things happen.
Excellent 9.4
Pros: Great ,location, layout, quality, and service. Our second stay here and we remain fans of this newer downtown hotel. Comfortable beds, quality fixture, terrific, huge Tv, fast wifi. Haven't tried the food. The bar was nice.
Cons: Jeez, the standard rooms are tiny with hard to access closet and no side table on one side of the bed. We were offered a larger room for another $40 and should have taken it!
Excellent 9.7
Pros: Convenient, clean, very nice, sleek, efficient
Cons: Tight rooms for two travelers with large bags
Good 7.4
Pros: The Godfrey is very Modern, ideally located and the staff is super friendly. ( Except for the manager on duty when I checked in.)
Cons: Booked a two bedroom with a third party site,didn't have that option so I called up the hotel to see if there was an option. Was told to just mark in underspecial request and they would have it for me. When I checked in was given a small King size room and says that's what we booked. Told the manager who talked to us what happened and she says we never made the request. I pulled up the reservation on myphone and showed her the request, then she says its first come first serve basis. Only room left for the night was a $80 upgrade was a four class upgrade to a suite which was much bigger and had two TVs, so I took it, had no other option. Walked into the room and if that was a four class upgrade I would hate to see a regular room. Room was very small, only one TV. Don't get me wrong, hotel was very nice. Big screen TV,nice showers and towels, but felt very very very cheated. Along with the $52 for parking it was like spending $600 a night for a small room.......Really??
Good 6.2
Pros: The location
Cons: First room far to loud (trucks unloading / loading 5 am); second room not so loud, but still noisy. Strange inventory: No hooks to hang coats etc. Only one shelf for shirts in the wardrobe, no other furniture witgh drawers (underware etc.) half of the wardrobe full of ironong board. No hooks to hang bathrobe and bigger towels in the bathroom. small selection at breakfast, every day the same. Loud music allready at breakfast. No bowls for yoghurt and esreal to mix, except small plastic cups. All breakfast cups, spoons etc. plastic (lots of vaste) hardly any tables to eat breakfast (sofas. lounge chairs etc.) Over all feeling like a grown up youth hostel
Okay 4.5
Pros: Breakfast, decor, location, comfortable bed.
Cons: Waking up to a 45 degree room and being told that a refund was not possible. They did provide a space heater, but after a few hours it only raised the temperature to 49 degrees. No refund?! The Godfrey said I have to get the refund through the website. I expect a runaround.
The Godfrey Hotel Boston - Boston
Rated #4
9.0
Excellent 9.0
Based on 3,561 reviews
Details
Reviews
C$ 410

Cleanliness
9.8
Comfort
9.5
Facilities
8.0
Location
9.3
Overall
8.6
Overall 9.0 Excellent
Based on 213 reviews
Cleanliness
9.8
Comfort
9.5
Facilities
8.0
Location
9.3
Overall
8.6
Cleanliness
10.0
Comfort
9.7
Location
9.7
Services
9.6
Staff
10.0
Cleanliness
10.0
Comfort
9.0
Facilities
7.0
Location
10.0
Overall
8.0
Cleanliness
9.8
Comfort
9.3
Location
9.2
Services
9.0
Staff
9.8
Cleanliness
10.0
Comfort
9.8
Location
9.4
Services
9.8
Staff
9.8
Cleanliness
9.8
Comfort
9.7
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
9.6
Comfort
9.5
Location
9.2
Services
8.9
Staff
9.6

Excellent 10.0
Pros: I was in Boston for a downtown conference and conference hotels are sterile and it's hard to find anything resembling quiet and calm. Harrington House is a 25 minute drive from down town, a short drive (and $5 parking) to the T - which is 10 minutes to downtown and 20 to the Hines Convention Center. The room was perfect, the shared bathroom immaculate and the continental breakfast great - do have the home made granola (if you tolerate gluten and nuts) with the yogurt and fresh fruit. There are gluten free cereals and fruits - as well as homemade muffins and cookies, as well. It was simply icing on a fabulous cake that the owners were welcoming, engaging, and a joy to talk with... though it may have helped that when I was very young I live in the Cambridge neighborhood Joey - a professional comedian - grew up in and, in my teens, lived in the NJ town next to the one where Maggie's lived, we even graduated from neighboring high schools in the same year.
Excellent 9.1
Pros: Perfect locale in Winthrop - the airport was more scenic than intrusive, and the waterfront was just as close and lovely as we had hoped. We lounged on the front porch for a while, soaking in the view and the sea air. Comfortable bed, nice (shared) bathroom, and quiet - only when I went into the hallway did I hear my neighbors snoring.
Cons: Breakfast was nice (fresh muffins), but eggs and meat (bacon, sausage, etc) would have been better. Limited indoor common-room seating - I'm glad the place was nearly empty while we were there, we would have had to fight for a chair.
Excellent 8.8
Pros: Good location very friendly owner great breakfast.
Cons: Shared bathroom, however not a problem
Harrington House Bed & Breakfast - Winthrop
Rated #5
9.0
Excellent 9.0
Based on 213 reviews
Details
Reviews
C$ 140

Cleanliness
9.3
Comfort
9.2
Facilities
9.5
Location
9.5
Overall
9.6
Overall 8.9 Excellent
Based on 458 reviews
Cleanliness
9.3
Comfort
9.2
Facilities
9.5
Location
9.5
Overall
9.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
9.0
Cleanliness
9.3
Comfort
9.1
Location
9.5
Services
9.1
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.2
Location
9.4
Services
9.1
Staff
9.1
Cleanliness
9.5
Comfort
9.5
Location
9.6
Services
9.3
Staff
9.3
Cleanliness
8.9
Comfort
9.0
Facilities
8.0
Location
9.2
Overall
8.0
Cleanliness
9.2
Comfort
8.5
Location
9.0
Services
8.4
Staff
8.7

Excellent 10.0
Pros: The location! Less than 10 minute walk to North End, the famous Union Oyster House, Faneuil Hall Marketplace and Sam Adams Tap House. We had a gorgeous view of the Zakim Bridge and peekaboo view of the Charles river from our room. Since we were only in Boston for 24 hours, being situated at this hotel helped us explore so much in a short amount of time. They kindly checked our bags before and after check-in, which was super helpful.
Excellent 10.0
Pros: it was clean and a decent place to stay. The staff was very polite
Excellent 10.0
Pros: The room was clean and very roomy. I felt very safe and the location was perfect - 10 minutes from the train station. I would be back for sure if I am in the area. About a 7-15 minutes uber to the different areas.
Cons: I didn't like the view - but I was only there for a night so I won't hold it against them
Okay 5.0
Pros: Location an service
Cons: The bed was hard,sheets were stained, refrigerator was small breakfast 20$ each
Excellent 10.0
Pros: Amazing room with view of the bridge. Fit our family of 5 perfectly!! Super clean and soft beds. Location was great. Walk to subway, hop on/off, and lots of restaurants.
Cons: Price was high but seemed that way everywhere in Boston.
Excellent 10.0
Excellent 9.6
Excellent 10.0
Pros: Close to the Garden and the North End. New, clean, and everyone was friendly. Fitness center was well equipped, not crowded on a Sunday morning..
Cons: We were on the Zakim bridge side and could hear traffic below, but it wasn't too bad. We were on the 9th floor, and it might be louder on lower floors. Starbucks in the lobby for breakfast was OK, not great.
Excellent 10.0
Cons: Not having free parking
Courtyard by Marriott Boston Downtown/North Station - Boston
Rated #6
8.9
Excellent 8.9
Based on 458 reviews
Details
Reviews
C$ 454

Cleanliness
9.2
Comfort
9.0
Facilities
9.2
Location
9.2
Overall
9.1
Overall 8.9 Excellent
Based on 418 reviews
Cleanliness
9.2
Comfort
9.0
Facilities
9.2
Location
9.2
Overall
9.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.1
Comfort
8.9
Location
9.1
Services
9.0
Staff
9.2
Cleanliness
9.5
Comfort
9.5
Facilities
9.5
Location
9.5
Overall
9.0
Cleanliness
10.0
Comfort
9.7
Facilities
9.2
Location
10.0
Overall
9.3
Cleanliness
9.2
Comfort
9.0
Location
9.2
Services
8.8
Staff
9.1
Cleanliness
9.2
Comfort
9.1
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.4
Comfort
9.1
Facilities
9.3
Location
9.2
Overall
9.5
Cleanliness
9.3
Comfort
9.0
Location
9.2
Services
8.7
Staff
9.2

Excellent 10.0
Pros: The staff at the Langham hotel genuinely made us feel welcome. The room was well appointed and the restaurants and spa were superb. We will be back again!
Good 7.7
Pros: The location was he best part of this hotel. Everything downtown was a short, safe walk (T stops, Fanuel Hall, Quincy Market). The room was small for the price but it was well kept. Everything was clean and staff was quick to respond to any requests we had.
Cons: Our AC/Heater broke on our last day there so we had to move rooms because it could not be fixed that night. It kept making an awful buzzing noise every few seconds and would have made sleeping impossible. It was about 8:30 at night and it was really the last thing we wanted to do. Fortunately, they had another room available, and they told us it was an upgrade (it wasn’t), but it was still a process to have to pack all of our stuff up and move it. No discount was offered for the inconveniece. Otherwise the stay would have been perfect.
Excellent 9.1
Pros: Clean, quiet, and relatively posh with ample room size. Luxury, but not high end luxury...hotel has good bones, but is older. Still a nice place to stay
Cons: Modern amenities in rooms for technology not really available...no charging ports, limited plugs even near the desk. Also the restaurant was not open at 8:00 pm on a Tuesday, just the bar with a more limited menu.
Good 6.5
Excellent 10.0
Pros: The quality of service at the Langham is exceptional. I've never stayed in a hotel where the staff were universally excellent, the accommodations so truly comfortable, and so many lovely extras included. I stayed following an historic blizzard in Boston, and being in that space, so warmly greeted, every need considered -- I can't say enough about how wonderful this establishment is. I would stay again, every time I'm in Boston!
Cons: Nothing.
Excellent 10.0
Pros: the friendly staff and beautiful reception areas
Cons: faultless
Okay 4.2
Pros: Staff was very friendly and enthusiastic
Cons: Dated & Tired, especially considering the price tag
Excellent 9.1
Pros: Staff very helpful.
Cons: The price of brunch.
Excellent 9.1
Pros: Staff was great. Helpful and friendly. I stay here for work as a united airlines Capt on my Boston layover, and we are treated so well that I brought my wife up for a weekend stay .. We walked to Fanual Hall, and Aquarium.. Shopped. Went to a Red Sox -Yankees game ( Sox won
Cons: A bit pricey. But hey .. Its downtown Boston
Excellent 8.0
Pros: Very attractive lobby area; extrenely personable and professional staff.
Cons: Bathrooms and towels were not what a hotel charging $700/night should be offering.
Excellent 8.8
Pros: Excellent to stay, but cost is very high for business people.
The Langham, Boston - Boston
Rated #7
8.9
Excellent 8.9
Based on 418 reviews
Details
Reviews
C$ 734

Cleanliness
9.6
Comfort
9.3
Facilities
9.3
Food
8.5
Location
9.9
Overall 9.1 Excellent
Based on 62 reviews
Cleanliness
9.6
Comfort
9.3
Facilities
9.3
Food
8.5
Location
9.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.7
Comfort
9.1
Location
9.9
Services
9.2
Staff
9.3
Cleanliness
9.0
Comfort
8.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
8.6
Comfort
9.6
Location
10.0
Services
7.9
Staff
8.6
Cleanliness
10.0
Comfort
9.6
Location
10.0
Services
9.2
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
8.5
Food
8.5
Location
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Okay 4.0
Pros: Location and uniqueness of the building. Observation deck was worth visiting.
Cons: The room and cost of room. For $340+ a night we expected a room with an AC that cooled the entire room and didn’t run 24/7 (it was loud). Room 204 was a split level so the open area “bedroom” was a loft. The loft area was 10+ degrees warmer and never cooled down, making it uncomfortable to sleep. Sleeping downstairs on the sofa was cooler but not a comfortable mattress. We raised concerns with the staff who could not change our room or correct the AC issue. An AC leak was reported and corrected, but didn’t fix the temperature upstairs.
Excellent 10.0
Pros: My family & I were very pleased with our visit. The view is amazing & the location is excellent for getting to attractions. Staff was friendly & accommodating. Very comfortable beds, nice having small kitchenette. Will definitely stay here again - Loved it!!
Excellent 10.0
Pros: Location was excellent. Rooms comfortable & spacious. Delightful time! Would love to stay again.
Excellent 10.0
Pros: I did not utilize the available breakfast. Location was outstanding. Everything was excellent!!
Excellent 10.0
Pros: everything including facilities, staff, location, etc.
Cons: nothing
Excellent 10.0
Pros: Location is perfect. History of the building is fascinating.
Cons: The air conditioning system is tricky. Better ask the staff to explain it and put it on auto.
Poor 1.0
Pros: Nothing
Excellent 10.0
Pros: The location was perfect, the staff was great, they had activities for those staying in and the price was high but considering everything that you get I think it's worth it.
Cons: Maybe having a complimentary breakfast.
Excellent 10.0
Pros: LOCATION LOCATION LOCATION
Cons: No
Excellent 10.0
Pros: We really enjoyed our stay at Marriott Custom House during our recent family vacation to Boston. The location is ideal and the villas provided plenty of space for everyone. The observation deck was fun and we went up there several times during our stay. We would definitely return to the Custom House again.
Good 7.7
Pros: The location cannot be beat if you want to be close to Quincy Market/North End/Downtown. Also, all the rooms are suites with a spacious living space. This is also a historic building so be sure to browse the museum quality displays throughout the lobby and hallways. Don't miss the observation deck!!
Cons: Bathroom was tiny - I understand wanting to have access from bed and living rooms but that doesn't really work in a 'smaller than average' hotel bathroom. Take out the big dining table, change to a drop leaf and steal 6 feet to expand the bathroom. Btw, if you are a light sleeper, request a high floor.
Marriott Vacation Club Pulse at Custom House, Boston - Boston
Rated #8
9.1
Excellent 9.1
Based on 62 reviews
Details
Reviews
C$ 616

Cleanliness
9.2
Comfort
9.1
Facilities
8.6
Food
7.5
Location
9.1
Overall 8.8 Excellent
Based on 2,008 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
8.6
Food
7.5
Location
9.1
Cleanliness
9.1
Comfort
8.8
Facilities
8.5
Location
9.4
Overall
8.8
Cleanliness
8.0
Comfort
9.6
Facilities
9.3
Food
6.5
Location
9.6
Cleanliness
9.1
Comfort
9.0
Location
8.9
Services
8.8
Staff
9.0
Cleanliness
9.3
Comfort
9.1
Facilities
8.6
Location
8.4
Overall
8.7
Cleanliness
9.0
Comfort
8.6
Facilities
8.4
Food
8.5
Location
8.8
Cleanliness
9.2
Comfort
9.2
Location
9.3
Services
8.9
Staff
9.2
Cleanliness
9.3
Comfort
9.1
Facilities
8.7
Location
8.8
Overall
9.4
Cleanliness
9.1
Comfort
9.1
Facilities
8.5
Location
9.1
Overall
8.4
Cleanliness
9.0
Comfort
8.8
Location
8.9
Services
8.4
Staff
8.9

Good 6.0
Pros: Beautiful location
Cons: Called down for shampoo and towels, never delivered, had to call back in morning.
Excellent 10.0
Pros: The Harbor View was excellent. The rooms were very clean with a helpful staff. Although next to the airport, no engine noise was heard inside of room! Would definitely stay again at Hyatt!
Excellent 10.0
Pros: The wonderful people...!!!
Excellent 9.0
Pros: Loved the room, the view, the staff-all above and beyond.
Cons: I think that the food menu should be a little bit broader-the food itself was excellent, but there were not many choices.
Excellent 9.0
Pros: the location and the view of the harbor. very convenient to the airport and local transportation
Cons: everything was good. we enjoyed our stay.
Excellent 10.0
Pros: Courtesy Car Drivers were great. Friendly, helpful!
Excellent 9.0
Pros: Staff was very accommodating and room was clean and had an amazing view of the harbor and downtown Boston.
Cons: The climate control in our room did not work and despite the wall unit telling us it was cooling down it was very warm all night in our room.
Excellent 10.0
Pros: Loved the hotel, decor, staff, all were top notch
Cons: A bit spendy but you pay for the convenience of staying at airport when you have an very early morning flight
Excellent 8.0
Pros: Beautiful view of Boston and the harbor
Cons: Shower temperature was barely warm for all 3 days. Was not informed that ferries were no longer available. A 10 minute water taxi ride for 2 people cost $30
Excellent 10.0
Pros: Location and view
Cons: They rip you off 25 dollars for parking. Nothing is said until you check out. They also charge 25 dollars They call a resort fee. No pool or hot tub.it is not a resort.
Okay 4.0
Pros: I am somewhat disappointed with all the staffs, I was treated unfairly. The front desk was too dark hard to see the staffs. They charged me with charges that were not disclosed at the time I made the reservation. Bottle of water cost 4.00, unheard of.
Cons: Few things.
Excellent 8.0
Pros: Staff,very clean rooms & hotel. Right on the water.
Cons: Yeah, how many hotels with 4 star rating don't have a bloody MICROWAVE & REF OR FREEZER? Insane. I couldn't believe it.
Excellent 10.0
Pros: Really comfortable beds and pillows
Excellent 10.0
Pros: Location was great! Staff was excellent and very professional! View was lovely as well.
Cons: The cost for parking was extremely high.
Okay 4.0
Pros: The decor was very nice and the hotel is very well kept.
Cons: The shuttle driver was not very nice. Very passive aggressive towards me, for some reason. I don¿t know him, but he seemed to have something against me. Some of the dining staff seemed to not want to be bothered, also.
Good 6.0
Pros: The hotel was very decent and I would suggest people staying there. Don¿t expect there to be a free breakfast. There¿s still crutching the excuse of Covid
Cons: The advertisement said there was free breakfast. Covid is getting old as an excuse to provide no maid service or breakfast. False advertisement. We should get a credit for $30 for breakfast.
Okay 5.0
Pros: Location
Cons: The walls are very thin. Our neighbors were up late and very loud while we were trying to sleep and get ready for an early flight. There¿s also no fridge in the room so we had no place to store leftovers from dinner.
Excellent 10.0
Pros: My room had a beautiful view of the harbor
Cons: No
Excellent 8.0
Pros: Easy room entry, beautiful sunset view, very close to airport for early morning flight
Cons: In our room the a/c made a very loud thumping noise every time it shut off, which was multiple times a night so our sleep was pretty disrupted by that.
Excellent 10.0
Pros: It was perfect. The view is so special. My granddaughters sat up all evening watching the city lights and the bay come to life. Something we will never forget.
Cons: no
Excellent 10.0
Pros: Everything
Cons: Only problem if you have an early flight unable to get to get a coffee since cafe doesn¿t open till 6:30am
Good 6.0
Pros: Location
Cons: Not very interesting interiors, but the views are amazing, its all about location.
Okay 5.0
Cons: Asked for nonsmoking room were put in a smoking room instead of moving us they sprayed something awful. No mini fridge. No restaurants within walking distance so stuck with hotel restaurant unless you take Uber. Not near public transportation. HARD bed.
Okay 4.0
Pros: Elevators were quick
Cons: The smell of pot,and I was put in a different hotel,not sure why
Good 6.0
Pros: The customer service was not up to par. I came in on the 17th earlier than my estimated arrival time. They pushed back my arrival time to the following day before making me lose a day of my three night stay. They were more interested in money .
Cons: Interested in making money instead of providing good customer service. This was my worst hotel experience in over 30 years.
Excellent 10.0
Okay 5.0
Pros: Nice room
Cons: Restaurant and lounge were closed so no place to eat.
Good 6.0
Cons: Paid extra for harbor view. Room was on 3rd floor. Had a nice view of air conditioner and roof
Good 7.0
Pros: location
Cons: no
Poor 1.0
Pros: This is usually our go to in and out of Logan, we love the water taxis and the location.
Cons: The fire alarm went of at 3 am. Then again at 4:15 am. The staff made no offers of compensation or complementary anything to make up for the property’s system glitch. It really sucked.
Mediocre 3.0
Pros: The views, the outdoor patio for dining
Cons: $46 to park, $30 a person for a breakfast buffet that is the same quality as other hotels free breakfast, bathrooms need updating, can not hear airplanes from the nearby airport - but you can hear a kid whining about his brother using his toothbrush at 5a
Excellent 8.8
Pros: Amazing breakfast Front desk staff provided us with a voucher due to a delay in our room being ready Very nice concierge and front desk staff
Cons: Our room was not ready in time, and they were (I think) short a duvet when they were preparing it, so they put two flat sheets on the comforter instead of a duvet. This was a minor annoyance.
Okay 5.0
Pros: View of Boston
Cons: Expensive food
Mediocre 3.0
Pros: View from hotel is good apart from no water offered chargebal 4 USD per bottle no complimatry
Cons: Nothing like
Okay 4.0
Pros: Clean and so close to the airport
Cons: They actually charged me to park my car there. absolutely ridiculous especially after the amount I had to pay to be so close to the airport.
Good 6.0
Pros: The room was noisy and it took 40 minutes to get a comforter to the room.
Cons: The room had paper thin walls
Good 7.4
Pros: Outstanding views of Boston.
Cons: Very pricey. Clock could not be reset and almost made me late for a meeting. TV channels kept losing signal.
Mediocre 3.0
Pros: Location next to airport
Cons: Reception tried to force me to pay extra for a room that was pre-paid, non-refundable. Bathroom was worn, dirty tiles in shower, old shower curtain. Definitely not up to Hyatt standards.
Okay 5.0
Cons: The parking fee was too high.
Good 7.0
Pros: Location
Cons: Parking way over priced.need to let customers know in advance of high parking cost.could have picked up rental car in morning and saved big.
Okay 4.2
Pros: The location.
Cons: No microwave. No fridge. Peeling paint in bathroom. Wet carpet outside the bathroom causing an offensive aroma. Thankfully, it was a short trip. No redeeming value except its location.
Mediocre 3.0
Pros: The view
Cons: Well when I got there had problems with tv took a long time for them to get back to me. Slept horrible there was something wrong with Air kept making loud noise, so at 3 AM I had to shut it off it was so loud. I also wanted a glass of wine to relax in rm
Mediocre 3.0
Pros: Convenience: Very close to the airport, yet windows are thick enough that I barely heard anything.
Cons: Additional cost: $46 dollars per night to park a car? Also, an additional $30 for a view of the city. I'm ok with the lesser of the two views, but wasn't happy with the $46 fee to park a car. It's not like the hotel is in downtown Boston !
Excellent 9.5
Good 6.0
Pros: It was close to the airport and made it easy.
Cons: We waited in the lobby for almost 45 mins when we were told upon check-in that it ran every 15 mins.
Good 7.0
Pros: Views in either side are awesome!
Cons: Can get confusing to drive in there as gps goes out during the tunnels
Poor 1.0
Pros: It was close to the airport and had a shuttle to take us there in the morning.
Cons: The food and service at the lobby restaurant. The lid of the toilet would not stay up, the vent in the bathroom did not work, the tub did not drain while showering and we woke up to pungent smell of cigarette smoke at about 3am.
Poor 1.0
Pros: Not much
Cons: Parking ridiculous....over $40 for six hours. Unbelievable. Other hotels in the are have free parking!! Not helpful at front desk.
Excellent 8.7
Okay 5.0
Pros: Room
Cons: Hotel staff
Good 7.0
Cons: Parking charges are never mentioned in the ad in addition to room charges
Excellent 8.8
Pros: location close to airport and good view of harbor. Staff.
Cons: Anything other than sleeping and Wifi is expensive: Breakfast $25/person, parking $44/night. Room rate was fine, extra costs painful. Would not stay again, unless extra costs lowered.
Poor 1.0
Pros: Very small No view No tub
Cons: We were lied to about parking. We were told we would be Givin a voucher to cover the parking expense across the street. The voucher was for $2. Parking was $36. We will never use your services again.
Excellent 9.1
Pros: The room and service were good in general.
Cons: No working desk was placed in room (the TV table has a surface and a chair but it is not comfortable to use as a working desk). Not enough outlets of electricity and USB were available to connect all of our phones, tablets and computers. The room is a bit overpriced for what it is. Place more vending and ice machines in every floor.
Excellent 9.1
Pros: Excellent location for airport, lovely staff, Wonderful room.
Cons: The price
Excellent 10.0
Pros: Nice and convenient place for an overnight layover. Easy access to the airport on the hotel shuttle.
Excellent 9.1
Pros: If you want to be close to the airport and not break the bank, this is the place to stay. There's a free shuttle that runs rather frequently. The front desk staff was very friendly and informative. The room is a bit outdated, especially the bathroom, but for the price it's what I expected. I would definitely stay here again.
Mediocre 2.8
Pros: clean hotel
Cons: Awful service. We were charged twice for one room and we are still waiting for the hotel to do something. Afyer they lasted about half an hour trying to find our reservation, they made a new one and charged twice after we stayed for only one night.
Good 7.7
Pros: Great staff, views, nice amenities. Nice alternative to downtown and Back Bay hotels.
Cons: Cabs to/from Back Bay, etc. can get pricey.
Good 6.2
Pros: Rooms were modern and clean. Views were great.
Cons: Parking situation was horrible. The cost was extremely high, and the process to get in and out of the parking lot was inefficient.
Excellent 8.5
Pros: Extremely convenient to the airport and great shuttle service. Room was very clean and comfortable
Cons: Being extremely convenient to the airport, it was a hassle to get into town to do anything or eat anywhere other than the hotel.
Good 7.4
Pros: Great views of city and harbor. At the airport.
Cons: Very expensive. Restaurant is very pricey.
Excellent 8.2
Pros: View of airport and Boston Harbor Clean and comfortable
Cons: Expensive
Excellent 10.0
Pros: We chose the Hyatt on the Boston Harbor in order to drop off our rental car before catching our plane early the next morning. It is very close to Logan. The timing was perfect and we got a restful night's sleep before departing the next day. The shuttle to and from the airport was very convenient.
Excellent 9.1
Pros: Clean everywhere. Staff is top notch and friendly.
Cons: You get the best but you pay for it too.
Good 7.7
Pros: The view from the hotel is beyond words. The staff was great and very accommodating. Rooms were clean and beds are comfy and cozy.
Cons: I was booked for a Thursday & Friday at $249. Then, found out I would be able to be there Wednesday evening too. I was charged $525 for Wednesday night. Thought the hotel would've charged me the same rate as the other 2 nights and was a bit disappointed that they didn't so that was a drawback
Good 7.3
Pros: Comfortable. Easy water taxi to downtown waterfront.
Cons: City bus and subway not easily available. Water taxi ok in good weather only. Few options on eating.
Hyatt Regency Boston Harbor - Boston
Rated #9
8.8
Excellent 8.8
Based on 2,008 reviews
Details
Reviews
C$ 306

Cleanliness
9.3
Comfort
9.2
Facilities
8.8
Location
8.6
Overall
9.2
Overall 8.8 Excellent
Based on 823 reviews
Cleanliness
9.3
Comfort
9.2
Facilities
8.8
Location
8.6
Overall
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.2
Comfort
9.2
Location
8.8
Services
9.0
Staff
9.2
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
9.2
Location
9.6
Overall
9.6
Cleanliness
9.3
Comfort
9.1
Location
8.6
Services
8.8
Staff
9.1
Cleanliness
9.1
Comfort
9.3
Facilities
8.6
Location
8.4
Overall
9.3
Cleanliness
9.4
Comfort
9.1
Facilities
9.0
Location
8.5
Overall
10.0
Cleanliness
9.3
Comfort
9.0
Location
8.3
Services
8.8
Staff
8.9

Excellent 8.0
Pros: Location, shuttle to airport worked for us but it was crowded. Several people didn't make it on and had to wait for another. If the front desk had kept a log of who wanted to use the shuttle at what time they could have sent 2 shuttles .
Cons: Restaurant wasn't open for eat in . Read comment below about shuttle service
Excellent 9.0
Pros: Great front desk staff, both at night and in the morning. My flight was delayed in Chicago, so got into Logan very late. Caught the shuttle to the hotel, and was greeted by a very helpful woman at the front desk. She not only made me feel welcome and was efficient in checking me in, but was able to recommend two restaurants that delivered meals, so I could have dinner, The morning desk clear was equally helpful and friendly. The free airport shuttle was very convenient.
Cons: I was not blown away by the breakfast options.
Excellent 10.0
Pros: Absolutely liked everything
Cons: Perfect get away location!
Excellent 10.0
Pros: Able to turn my rental car in the night before it was due.
Excellent 9.0
Pros: Late dinner, hamburgers were excellent- a big hit with the family.
Excellent 10.0
Pros: No breakfast.
Cons: Can't think of anything negative about this place. Exceptional service.
Excellent 9.0
Pros: The furniture in general are pretty new, very clean and the staff is very kind and willing to help. It's near from the train station and there are restaurants in the vicinity.
Cons: The location is a little bit far from the touristic places.
Excellent 9.0
Pros: The property was well maintained, clean and we felt safe.
Cons: I was very disappointed that the property did not only offered an unsecured WIFI connection
Excellent 10.0
Pros: Clean! Airport shuttle
Cons: low water pressure in the shower.
Excellent 10.0
Pros: I enjoyed the friendly staff including housekeeping
Cons: The pool had 1-hour time slots that were all filled before I arrived.
Mediocre 3.0
Pros: On the surface this is a great looking hotel. Front desk help was amazing! A lady is hilarious and is quick while making a great first impression.
Cons: The cleanliness of the hotel IMO is below standard and mostly surface. AC filters clogged, coils and drip pan had mold and rust. Carpets had surface mold and musty smell. Poorly managed.
Excellent 10.0
Pros: The staff was nice and the overall cleanliness of the hotel was spectacular.
Cons: Not at all.
Excellent 10.0
Pros: Quiet and private. Followed Covid protocols
Cons: Almost in need of an update inside the room I stayed in. The fixtures in the bathroom were out of date. Saw some rust on the molding. Appliances were a bit out of date (television & microwave) plenty of access to plugs and USB ports
Excellent 9.0
Pros: proximity to airport, shuttle service, good prices in restaurant
Cons: I was looking forward to a bath when I arrived, but room only had a shower.
Excellent 10.0
Pros: Staff was exceptional. Hotel definitely adheres to the COVID cleanliness policies. Always cleaning!
Cons: Small item but still... shower head needed to be replaced and seemed cheap for this establishment. Sprayed water all over due to not being maintained or replaced, but this would be the only item.
Excellent 10.0
Pros: It is close to the airport and easy to get to!! The staff is so friendly and helpful. The lobby bar and restaurant has a great Caesar salad.
Excellent 10.0
Pros: Beautiful hotel, room very clean and bed comfortable. Staff very accomodating.
Cons: Wish they served breakfast.
Excellent 8.0
Pros: The fact that it was easy to get to and close to the airport.
Cons: Not a matter of dislike as much as it is too bad there was not any real choices as it pertains to the eatery inside or anything close. This location needs choices as the down town is very limited to parking and access to eateries.
Excellent 8.8
Pros: Breakfast was great
Good 6.0
Pros: The people there were helpful and kind
Cons: The room had a musty smell
Excellent 8.0
Pros: Very convenient access from terminals A and E by foot through covered bridges.
Cons: There was no security in the hotel. The easy access bridge from the airport brought people without control directly into the 2nd floor. There were people that were not guests in the hotel using the meeting area restrooms to wash themselves. Plus elevator access to the room floors was possibly without a room key.
Poor 1.0
Pros: Nothing really I got hurt customer was not great and I still am waiting to speak to the GM of hotel never again
Cons: Poor customer service I got towel metal frame fell onto head...
Good 7.0
Pros: The bed was nice
Cons: Very expensive for so far from downtown Boston. Microwave would not work and there was no other microwave apparently to replace it with even though the hotel was barely booked
Good 7.0
Pros: nice and convenient for the airport
Cons: very surprised that the kitchen closed at 10pm. I would expect an airport hotel to have longer catering hours than this
Excellent 10.0
Cons: Nothing!
Excellent 10.0
Pros: Friendly Staff I was traveling with my sister (the option above is not available)
Cons: Nothing
Mediocre 3.7
Cons: Room wa freezing when we arrived; turned up heat but wasn't getting warm so had to jack it up to 73 degrees before it started to feel warm. Forgot to turn it down before going to bed and woke up sweltering. Turned it down but couldn't go back to sleep then. Had to be up at 5 to catch our plane so was relying on the coffee maker in our room but it was broken and I kept having to hold the power button on for it to work. Ran out of time and wound up going downstairs to buy coffee instead. Toilet paper wasn't folded into points in the bathroom so concerned that the cleaning was either overlooked or not done thoroughly. Also, have never stayed at a Hilton that didn't have some sort of breakfast available. Very disappointing.
Excellent 9.7
Pros: Beautiful hotel, especially that entrance and chandeliers. Modern, fresh, clean. Helpful and friendly staff. Thanks!
Cons: Only disappointment was the lack of Hot tub in the Pool area.
Good 7.0
Cons: The remote control for television was not user friendly. Light switches were confusing for 80 year old
Good 6.0
Cons: Terribly expensive for what it was Waaaaaay overpriced. Would not stay there again.
Excellent 10.0
Pros: The restaurant's food was really good. We ate both a breakfast and evening meal. Superb! 'The staff at the check in/out desk was superb! We would definitely consider staying there again.
Cons: I can't think of anything that we didn't like.
Excellent 9.4
Pros: The hotel is located in my hometown of East Boston.. It's beautiful with a great staff and perfectly located for all my Boston needs.. if they can keep their rates affordable, I will make this place my home when I visit a few times a year.
Cons: N/A
Hilton Garden Inn Boston Logan Airport - Boston
Rated #10
8.8
Excellent 8.8
Based on 823 reviews
Details
Reviews
C$ 269

Cleanliness
9.2
Comfort
9.2
Facilities
9.5
Location
8.4
Overall
9.4
Overall 8.8 Excellent
Based on 292 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
9.5
Location
8.4
Overall
9.4
Cleanliness
9.6
Comfort
9.6
Facilities
9.6
Location
8.0
Overall
9.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.6
Overall
9.7
Cleanliness
9.5
Comfort
9.5
Location
8.6
Services
9.4
Staff
8.8
Cleanliness
8.0
Comfort
8.6
Facilities
8.6
Location
8.0
Overall
8.6
Cleanliness
9.5
Comfort
8.5
Facilities
9.0
Location
9.0
Overall
9.5
Cleanliness
9.2
Comfort
9.3
Location
8.5
Services
9.2
Staff
9.0
Cleanliness
9.2
Comfort
9.2
Facilities
10.0
Location
8.3
Overall
9.0
Cleanliness
9.0
Comfort
8.9
Facilities
9.3
Location
8.0
Overall
8.6
Cleanliness
9.1
Comfort
8.8
Location
7.9
Services
9.0
Staff
8.8

Excellent 8.0
Pros: It look clean and Safe
Cons: N/A
Excellent 8.0
Pros: Location was great, shuttle service excellent and the bed was very comfortable. Well equipped gym and nice pool. We requested a late checkout and it was much appreciated. Overall we would definitely stay there again.
Cons: Breakfast was not very healthy or good. You received items (frozen bacon, egg, cheese biscuit or sausage, egg and cheese biscuit, yogurt, orange, muffin in a paper bag.
Excellent 10.0
Pros: The staff were helpful and friendly.
Excellent 8.0
Pros: Great staff. Nice room
Cons: Location was a little odd
Good 7.0
Pros: Reasonable prices, good laclizacao, good customer service, and comfort.
Cons: nothing
Excellent 9.0
Pros: Clean, up to date, comfortable, friendly
Excellent 10.0
Pros: The staff was friendly and professional. My TV wasn¿t working properly and she gave us a new room. The rooms were extremely clean and comfortable.
Cons: I wish the restaurant had been open, on the listing it said there was a restaurant and that was one reason I booked this hotel. I think you should either open the restaurant, or take it off you listing.
Excellent 10.0
Pros: The staff were super welcoming and helpfull.
Cons: The bar was closed due to Covid
Excellent 10.0
Pros: EVERYTHING..... and I'm in a hotel 20 or so days a month and this place was perfect. If you have to stay in Boston; be it for a night or more, this location and all it has to offer will be exactly what you need.
Cons: My key didn't work initially, which can be a hassle. But they immediately made sure I had a key that worked and got me in my room.
Excellent 8.0
Pros: really convenient.
Cons: Because it is across from the airport it is VERY noisy. We won't stay there if we want to sleep in.
Excellent 10.0
Excellent 10.0
Pros: Nice breakfast
Cons: It was a bit loud
Excellent 10.0
Cons: The iron holder in the closet was broken. Everything else was great.
Good 6.0
Pros: The room was very clean and the breakfast was very good.
Cons: I wasn't crazy about the location. We bought a Charlie card to use the subway and silverline bus and only used the free shuttle once to arrive and once to leave. I just had the impression they didn't want use to "use" the free shuttle to the hotel.
Excellent 9.0
Pros: Pools and amenities.
Cons: room a little small on living space. Too much bathroom space.
Excellent 9.0
Pros: Shuttle, close to the airport
Cons: Shuttle not 24 hours
Excellent 10.0
Pros: Very clean, close to airport, nice staff
Cons: Earliest shuttle was 4 a m. Breakfast didn't start until 6
Excellent 10.0
Pros: This is one of the better work related hotels I've stayed at in the past year, or more. The lobby is modern, clean lay-out, the staff is relaxed and professional, and everything worked well. The room was clean, quiet and nice. Wifi worked immediately.
Cons: No not really.
Mediocre 2.0
Cons: Too noise from street Too small room size
Okay 4.0
Pros: Rooms were clean and bright.
Cons: The traffic noise was horrible. Trucks hauling gasoline coming through all hours of the night made it impossible to get a good night's sleep.
Good 6.0
Pros: Close to airport, convenient shuttle, good/free breakfast.
Cons: Thin walls. You can hear everything the neighbors are doing, like watching TV until 3 in the morning.
Excellent 8.0
Pros: The hotel was clean, modern and appeared to be very new. They had a lobby bar, on-site parking, and the rooms were very nice. My room had a very comfortable king size bed, desk, kitchenette with full size refrigerator. I had an early morning flight and travel from hotel to my gate was less than 25 minutes, including rental car return and airport security. They offer a shuttle service as well. It was perfect for me as a business traveler.
Cons: The street noise very loud. The hotel is on a corner and trucks were going by all night long. I didn't get the best night's sleep.
Excellent 9.4
Pros: Clean, comfortable and convenient to the airport. Right across the street from the pre-flight off site parking lot
Excellent 9.7
Pros: The food at the bar was outstanding
Cons: Only one place to get food. Fortunately, it was very good.
Okay 5.7
Pros: I liked the room and all the included amenities in there.
Cons: Breakfast was not good at all. Cold eggs and potatoes. Eggs were watery and bagels were tiny. Bar is in an odd location and too many bright lights. Needs casual lighting not the bright spotlights that it has.
Excellent 9.4
Pros: I loved it, it was convenient to the T and airport especially given the free shuttle, the room was fantastic, very clean, very modern, nice decor. Excellent quality bed, complimentary breakfast, lots of amenities, and a solid, helpful staff.
Cons: Not much... If I had to knit pick, the location, while convenient to the airport and a nice T stop is essentially in an industrial area which looks a bit run down, but that is a fairly minor concern.
Excellent 10.0
Pros: Service was efficient and friendly. The facility and rooms were very clean, great breakfast. The maid made the extra effort to run down to the lobby to catch me and return my cell phone power cord that I had left in the room. Totally unexpected, above and beyond the call of duty and totally appreciated.
Cons: Nothing!
Excellent 10.0
Pros: The staff was amazingly helpful and friendly. The shuttle driver personally guided me back to the highway. All the staff were very helpful. The suite was beautiful and very clean.
Cons: Our room was overlooking a busy street corner so next time I will ask for a room in the back or away from the street.
Excellent 10.0
Pros: I never write reviews for hotels. Ever. But our experience at the TownePlace Suites was so good, I really wanted to share. First of all, the place appears to be brand spanking new, and everything is immaculate, modern, and comfortable. We had a kitchen with sink and full-size fridge, and the bathroom did away with a tub (which -- let's face it -- who actually takes a bath at a hotel) and instead has a beautiful big shower with a cool sliding glass door. Maybe best of all, the Internet access is blazing fast, which NEVER happens at a hotel. Nerd info: 48Mbps both up and down with 3ms ping. Amazing!
Cons: The lighting in the bathroom is very bright. Would be nice if it was a bit dimmer so you don't feel like you're under a spotlight.
Excellent 8.8
Pros: Facilities, staff
Cons: location not the greatest
Excellent 10.0
Pros: The hotel was new and clean, the buffet breakfast was good, and the airport/airport train station shuttle was excellent for accessing transportation. However, what made the difference was the incredibly helpful and upbeat staff. From the front desk, to the shuttle driver, to the bartender, to the cleaning staff, everyone we interacted with was helpful and had a great attitude. One staff member said it was a great company that treated employees well. Good for them - and it clearly pays off in customer service.
TownePlace Suites by Marriott Boston Logan Airport/Chelsea - Chelsea
Rated #11
8.8
Excellent 8.8
Based on 292 reviews
Details
Reviews
C$ 237

Cleanliness
9.0
Comfort
9.0
Facilities
8.4
Food
10.0
Location
8.8
Overall 8.4 Excellent
Based on 1,499 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
8.4
Food
10.0
Location
8.8
Cleanliness
8.0
Comfort
8.6
Facilities
8.6
Location
8.6
Overall
8.0
Cleanliness
9.6
Comfort
8.8
Facilities
8.7
Food
10.0
Location
8.7
Cleanliness
8.9
Comfort
9.0
Location
8.8
Services
8.6
Staff
8.6
Cleanliness
10.0
Comfort
9.0
Facilities
9.5
Location
9.5
Overall
10.0
Cleanliness
9.3
Comfort
9.1
Facilities
8.8
Location
9.1
Overall
8.8
Cleanliness
9.1
Comfort
9.2
Location
8.9
Overall
4.0
Services
8.7
Cleanliness
9.2
Comfort
9.1
Facilities
7.0
Location
8.9
Overall
9.0
Cleanliness
8.8
Comfort
8.8
Facilities
7.6
Location
8.7
Overall
8.0
Cleanliness
8.7
Comfort
8.8
Location
8.4
Services
8.3
Staff
8.3

Okay 4.4
Excellent 9.0
Pros: Excellent location if you need to get to Logan quickly. Free shuttle. The rooms are big.
Cons: None.
Excellent 8.0
Pros: The young lady at the front desk was so helpful when I needed to scan an important document and upload it before my trip the next morning. She was so patient and when the scan didn’t go through to my email twice she was wise and generous enough to send it to her email and then to me. She made it work and she saved me from becoming anxious of the situation. Thank you, Miranda! My experience with her made me forget about the parking experience.
Cons: The parking manager was not helpful when we needed to park only for 2 hours while we waited for a friend to take our car and watch it at his home during our time away. He didn’t even suggest that we could park it at the park right next to the hotel. He only told us he couldn’t do anything about it. We didn’t think that was very accommodating and it being our first encounter upon arrival it made us worry about the rest of our stay.
Excellent 10.0
Pros: Walking distance to trams through park. Breakfast was good for COVID restrictions. Staff helpful, welcoming every time we arrived.
Cons: Nothing
Excellent 9.0
Pros: Very spacious comfortable room. Bed on the hard side. Good breakfast.
Excellent 9.0
Pros: Hotel was close to airport and easiest rental car return ever! Drive 2 blocks and a quick walk back to hotel. Breakfast was excellent. Very nice rooms.
Cons: WiFi was very very slow. Unfortunately hot tub was not working.
Good 7.0
Pros: Very close to airport. Room very large and comfortable
Cons: When arrived at airport waited quite awhile for free shuttle to hotel. Many empty shuttles sitting at hotel when we got there. Also called hotel multiple times from airport no answer. Finally just took a taxi.
Excellent 8.0
Pros: The room was very clean, great location, close to Boston Logan Airport. Front desk staff were good at check in but not so helpful with a problem the next morning with Valet.
Cons: No self parking, valet parking only and very expensive on top of price of room. We stayed the night before for a very early flight. My son in-law went down ahead to get the car from valet. A half hour later, still no car, no attendant to be found. Front desk said he kept calling him- didn’t know where he was. We had to take the shuttle!
Excellent 8.0
Pros: Great inexpensive choice for an early flight into or out of Logan. Shuttle driver is friendly and from desk staff attentive. Would be nice if the hotel offered coffee in the lobby and a breakfast snack for those with early flights.
Cons: A breakfast bag would be nice for early departures. Furniture is showing wear with nicks and stains.
Excellent 10.0
Pros: Location was perfect for arrival late at night.
Cons: Front desk staff not so good as other places I¿ve stayed. Argumentative regarding type of reservation and price.
Okay 5.0
Cons: Check in staff was not friendly.
Excellent 10.0
Pros: We just had a quick stay as our flight was canceled and rescheduled. Easy location and shuttle pick up. Room was spacious, comfortable, and contemporary. Bed and pillows helped make it a good night¿s sleep. Breakfast was good as well.
Cons: Parking was expensive, but we kind of figured that would be the case.
Excellent 10.0
Pros: Spacious and clean 2-room suite with plenty of comfortable chairs. Also plenty of lights providing plenty of light, far more than most hotels and much appreciated. Covid restrictions were still in effect, so breakfast was constrained considerably. Under the circumstances it was as good as could be expected. The hotel provides a box for you to take your breakfast with you if you must get to the airport early. The hotel is across from a large city park and also is close to several excellent Italian restaurants in East Boston (one of the traditional Italian communities of the city). The hotel provides good shuttle service to and from the airport.
Cons: Not enough towel bars in the bathroom to hang towels in use, a minor inconvenience.
Good 7.9
Excellent 8.0
Pros: Hot breakfast was good, but restrictions meant buffet was takeout only. Room was extremely clean.
Cons: Checkout seemed too early. It used to be noon, was changed to 11am. Pool needed to be reserved ahead of time, but it worked out. Parking was a flat $40 valet fee. That would have influenced which hotel we booked had we known.
Excellent 8.0
Pros: Very nice and clean
Cons: Lots of amenities but non were open cause of civid . They didn¿t say valet would be $40 told you when you got there!!
Excellent 10.0
Pros: Roomy
Excellent 8.0
Pros: Location...staff
Cons: somethings need to be fix
Excellent 10.0
Pros: Convenience to airport and quiet room
Cons: Access to the airport itself - it is what it is due to its location LOL The shuttle to and from the hotel was great
Mediocre 3.0
Cons: Staff was not friendly and surly. Hotel was not that clean. Free breakfast was an insult.
Excellent 10.0
Pros: Location and also the room was nice
Cons: Furniture a little outdated also the lobby
Excellent 10.0
Cons: Hopefully the cooked breakfast is coming back soon.
Excellent 10.0
Pros: Las habitaciones todo muy bien lo recomiendo
Cons: El valet parking
Okay 5.0
Pros: Close to airport shuttle good
Cons: Yes we are in COVID and I went to use phone in bedroom I had a suite and the phone in bedroom didn¿t work so I moved the nightstand and I found a makeup back on the side. It was was clear to me housekeeping staff didn¿t move furniture when vacuumed.
Mediocre 3.0
Pros: The location is perfect. The hotel is literally right next to the airport and it¿s close to downtown Boston.
Cons: The front desk lady was not friendly at all. When asked if I can get a late check out bc our neighbor kept us up due to a party they were having, she seemed like she didn¿t believe me and said no. Only 1 elevator was working.
Mediocre 3.0
Pros: The room was spacious and had a separation for the bedroom and the living room. I also liked that it was close to the airport
Cons: The tub was dirty with hair in it, and they said they did not have anyone to come and clean it. There were not enough towels and when I asked for more I was told to that they did not have any. Staff was not helpful. Construction was going on in the hotel.
Okay 5.0
Pros: I like the room
Cons: There was construction going on and it was loud in the morning and check out early the women at the front desk was not happy didn’t t want to answer question rolled her eyes a couple of times she was just very unpleasant
Poor 1.0
Pros: Location.
Cons: The place is virtually empty and they put me on a floor where they were doing construction....in the room right next fo mine! I asked for a late check as zkme sort of compensation but they played the covid card. They were cold and apathetic. Not happy!
Excellent 9.6
Mediocre 3.0
Pros: Beds were comfortable
Cons: Site said pool and spa were shut when EVERYTHING is actually shut down.. valet is not optional and an extra 55 a night..my daughter was given a cold bagel for bfast with no means in the hotel to toast it and housekeeping never in 3 days replenished towels
Okay 4.0
Pros: Location
Cons: $50 per night parking. Outrageous I will not return.
Good 6.0
Pros: Adjacency to airport with shuttlebus
Cons: This was not the "typical" embassy suites with the multi-level inside atrium that is always enjoyable to be in ( i.e. the Cumbus OH embassy suites. That place was awesome!) This seemed like a previous hotel that embassy suites just took over.
Excellent 9.1
Excellent 8.5
Pros: Nice and clean, close to the airport, decent connections to downtown (depending on traffic in the tunnel), generally friendly staff, fine pool and fitness center. No airport noise.
Cons: Breakfast fine, better than budget hotels, but a little slacking relative to Embassy Suites standards. Same goes for daily manager receptions. Floor in breakfast room a little sticky from time to time.
Good 6.0
Pros: Proximity to Logan airport and train station, morning breakfast and evening hors d-oeuvres, and free airport shutttle.
Cons: The view from our room was of the inside hotel lobby (not desireable). The air conditioner in our room was very noisy (had to wear earplugs to drown out) and did not cool well (had to request to have it serviced).
Okay 5.0
Pros: Breakfast
Cons: Sink did not drain. Tried to double charge for room. $50 for parking.
Excellent 10.0
Pros: Great breakfast and happy hour !
Okay 5.0
Pros: Breakfast was included
Cons: I'm not sure what was going on during my stay but there was constant loud banging going on outside for long periods of time at night. Woke my up on night one and kept me up!! Did not get a relaxing night sleep while there.
Excellent 8.5
Pros: The staff was amazing. From the bellboy to the reception staff, I found that they were all courteous, friendly and very genuinely helpful. Gaby, over in reception, deserves special praise for going out of her way to help two stranded women who had no food and could not speak English. She ensured that the women were given something to eat, and made sure they were settled into their rooms and were comfortable. I was there at the reception area and I saw all this happen. Amazing staff!
Cons: The room had a whining and loud air conditioner which made grinding noises through out the night. The result was a sleepless night and that was not a good start to a full day of business meetings. This was absolutely ridiculous!
Poor 1.0
Cons: The Power went out for 4 hours in the hotel. All buildings around us still had power. Hotel staff was very unaccomodating.
Good 6.0
Pros: The breakfast and the shuttle service, we were able to eat a complimentary filling meal and we got to the airport with time to spare. No waiting at all for a roomy ride to the airport.
Cons: The street signs and ease of travel in Boston are the worst I have ever experienced. If you miss a turn for the hotel, you are screwed. Google takes you to the backside of the hotel with no entrance, it is hard to get to the front due to one way streets.
Okay 5.0
Pros: It was easy to leave.
Cons: Hard to get to if not familiar with the airport. Our room was too cold. Our daughter's was too hot. I expected a lot more for the price!
Excellent 8.0
Pros: Room was clean and breakfast was very good.
Cons: Price was high
Good 7.0
Pros: service, location near the metro, room
Cons: shuttle, on the way to the airport, the shuttle service left us in the lower level (arrivals), so you have to cross the street, then find a way up to go to Departures with bags and family!! a shuttle always leaves you at the righ door on the right level!
Good 7.0
Cons: uber could not find it
Excellent 8.0
Pros: this hotel is somewhat close to the airport...
Cons: I found the hotel a bit dated and not in line with other Embassy Suites hotels we have stayed at
Good 7.7
Pros: Very close to T
Cons: Little decorations. Construction in dining area
Okay 4.2
Pros: Proximity to the airport.
Cons: One shuttle? Really? As expensive as this hotel is and with its position at Logan it should have two shuttles running simultaneously. Beware if you are a business traveler and have an early flight: it could be faster to walk to Terminal A. And don't ask the snarky guy at the front desk where the shuttle is. He'll just shrug his shoulders and offer to call you a cab. Waited 30 mins yesterday and without Sky Priority and PreCheck I would have missed my flight.
Okay 4.0
Pros: nice room
Cons: Registration staff was surly and unhelpful. Breakfast ended too early.
Good 7.4
Pros: Like the complimentary breakfast and airport shuttle
Cons: It's a bit overpriced, but hotels in Boston seem to be in general. Also it's not very convenient to the city center. About a 20 minute cab ride.
Good 6.2
Cons: I checked in at 2am and the fire alarm went off on my floor at 5 and lasted until about 6am and I had to leave at 8am. Not much sleep but did move my room after I requested it and discounted my 2nd night
Good 6.0
Cons: Parking charge
Mediocre 2.0
Pros: dont like
Cons: Don't like
Excellent 9.7
Pros: Easy access to airport and metro. About a 5 minute walk to metro thru a sports complex park. Downtown Boston 2 stops away. Breakfast was delicious with a wide selection of items.
Cons: Can't find anything to say.
Good 6.0
Pros: The first room I was put in was a handicapped room and terrible. I had them move me into another room which met all my expectations. It was lovely, clean, and comfortable. They did that with no issues, so I was very pleased with the outcome.
Cons: The first room I was put in was a handicapped room. Ugly, lacking many comforts and very old and ragged looking. Plus it had a leaky faucet in the bathroom. I did go down to the main desk to request to be moved. They did so with no issues.
Good 7.0
Pros: We had a very early flight so this was a perfect location for us. The valet was so helpful in telling us how to return our rental car and get back to the hotel. The front desk was friendly and helpful in finding a restaurant for dinner. The room was HUGE.
Cons: THE BARTENDER. He was unattentive, rude, and acted like he was doing us a favor by waiting on us. After hearing him give another group restaurant advice, I asked if there was anywhere nearby he would recommend. 'NO.' RUDE. Unbelievably so.
Good 7.0
Pros: Easy access to public transportation.
Cons: The room was a little beat up, not dirty, just run down.
Poor 1.0
Pros: The Cleanning and shuttle service staff are amazing. Wonderful happy people, very customer service oriented. They would do everything in their hands, and even more, to make your staying magical! Totally opposite to managers and front desk staff.
Cons: 1. Room 2. My check in (Manager-in turn) service, rude, not willing to meet my request for space/ accommodation (not even half way), threatening (if I use Facebook), no mercy (asked me and 3 children to leave hotel at midnight for having complained).
Excellent 9.7
Pros: Nearly everything; Especially the breakfast!
Cons: There was one shuttle driver who got into a shouting/honking match with a person directlng traffic at the airport. Extremely uncalled for and unprofessional. But that was just one driver. Others were fine.
Okay 5.7
Pros: location convenient shuttle to/from airport
Cons: roach on bathroom wall
Excellent 10.0
Pros: Embassy Suites at Logan was a very pleasant surprise. Everyone was very friendlyg and accomodating. Breakfast was very good and the airport shuttle drivers were very courteous and helpful. We arrived late after a long flight from Europe and the front desk was able to accomodate my request to switch from a king room to one with two beds which better suited our family. I would stay here again and thought it was an excellent value.
Good 7.7
Pros: Nice suite rooms. Great friendly staff. Breakfast was excellent with omelets made to order. Their free shuttles are a great advantage also.
Cons: The location is literally across the street from the airport, but far from everything else. There is a close subway station and downtown is only a few stops away. The workout, pool/hot tub facilities are clean but outdated. They look like something you would find at a cheap gym. Also, i HATE that hotels still charge for WIFI, especially crappy WIFI. Are you joking? This place as two internet options, $14.99/day for slow and $9.99/day for really slow. It really is a joke.
Excellent 10.0
Pros: Comfy King suite, great breakfast including the made-to-order omelets! The staff was very helpful. When my son knocked over his root beer and my beer, they replaced both free of charge. The chicken finger basket appetizer had a great pile of chicken - more than the two of us could eat, and our salads were big and delicious.
Cons: Bathroom light didn't light the shower area well. The dining area was a bit drafty. The chill could not have been too much air conditioning since it was December.
Good 6.5
Pros: Rate and friendly staff, especially valet and reception staff. The guy making omelets on Sunday was real nice.
Cons: This hotel, as it seems with most Hilton properties are run so inefficiently. The bright lights on always on in all public locations, rather than have them sensor controlled. Hilton needs to learn from their European hotels. Dirty glasses were not replaced during daily servicing. Poor insulating allowing noise from adjacent suites.
Okay 5.7
Cons: Even though it lists parking, it costs $35! Not worth it....
Good 7.6
Cons: Free WiFi should be regarded as an essential for all customers.
Embassy Suites Boston Logan Airport - Boston
Rated #12
8.4
Excellent 8.4
Based on 1,499 reviews
Details
Reviews
C$ 276

Cleanliness
8.8
Comfort
8.7
Facilities
8.1
Food
8.2
Location
9.2
Overall 8.3 Excellent
Based on 2,137 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
8.1
Food
8.2
Location
9.2
Cleanliness
7.7
Comfort
7.3
Facilities
7.3
Location
8.4
Overall
7.7
Cleanliness
9.0
Comfort
9.0
Facilities
8.5
Food
8.8
Location
10.0
Cleanliness
8.7
Comfort
8.7
Location
9.1
Services
8.4
Staff
8.5
Cleanliness
8.8
Comfort
8.8
Facilities
8.8
Location
9.1
Overall
8.6
Cleanliness
8.6
Comfort
8.9
Facilities
7.9
Location
9.3
Overall
8.5
Cleanliness
8.8
Comfort
8.8
Location
9.2
Services
8.3
Staff
8.5
Cleanliness
8.8
Comfort
8.8
Facilities
8.0
Location
9.1
Overall
8.0
Cleanliness
8.7
Comfort
8.7
Facilities
8.3
Food
6.5
Location
9.2
Cleanliness
8.5
Comfort
8.6
Location
9.1
Services
8.1
Staff
8.2

Good 6.0
Pros: Proximity to airport
Cons: Dirty carpets Cold rooms (even with AC turned off) Rudimentary bathroom
Okay 5.0
Pros: Employee at the check-in desk was pleasant and helpful. Same was true of the driver of the van to the airport terminal, who helped us and a capacity crowd of fellow travellers. Employeeswere by far the best part of the experience!
Cons: Check-in took ages, mainly because there were too few people on duty. It took us 30+ minutes to get our room. Inexcusable!
Good 7.0
Pros: good concierge service. Mined our bags after check out so we could explore city before our flight
Cons: Night check in staff very abrupt. For luck we manage to have bar staff give us food to go though we were told restuarant had already closed. we arrived just before re e 11pm. otherwise no other food options excepted to order in
Excellent 10.0
Pros: We checked-in the night before our early morning flight after a busy week in Boston. The lobby was immediately welcoming. We’ll decorated. It strikes the right tone for a travel passing through who’s looking for a restful place. The room was spacious yet simply furnished— however, with an element of elegance in that simplicity. The bed was very comfortable. Good shower and bathroom amenities.
Cons: I have no complaints.
Good 7.0
Pros: Great location connected to airport. Comfortable soundproof rooms and good food.
Cons: Likely due to post-covid boom , the hotel was super Nader staffed. Long lines to check in, hotel restaurant full with an hour wait and no room service. Glad to see people traveling again but staffing needs to catch up!
Okay 5.0
Pros: Location- so close to Logan.
Cons: I was given a handicap accessible room which had a connecting door to next room which was not very private. Could easily hear tv and neighbors conversations.
Excellent 8.4
Excellent 10.0
Pros: All staff were fantastic except the man at the front who assists with luggage. He was rude to my daughter who had asked to use a luggage cart. She didnt understand why.
Cons: We had a wonderful stay other than the bellman.
Excellent 9.0
Pros: Very convenient to the airport
Excellent 8.0
Pros: Hotel was amazing. Very clean and well kept.
Cons: Parking was a huge issue. They tell you to pay the $52.00 daily rate (and I understand that). Its just when you have maybe 30 spots for the $52 rate for the whole entire hotel it becomes an issue. They have overflow parking for an additonal $38. Sad
Excellent 8.0
Pros: Our room did not have the prettiest view but on our floor they had seats outside the elevator to sit and watch the planes and see the view. We sat and played cards!!
Cons: Early shuttles to the airport were very crowded. They almost needed 1 more.
Excellent 10.0
Pros: Location was excellent. Room size was perfect and the best shower I¿ve ever had while on the road away from home
Good 7.0
Pros: Spacious, comfortable room that provides easy access to the airport
Cons: Signage at the airport terminal directing walkers to the hotel could be better; the walk from terminal E is a bit convoluted; difficult to reach hotel late at night to arrange pickup.
Excellent 10.0
Pros: The location, the prompt shuttle service, and also that the room was immaculately clean. For such a luxurious hotel, the staff was particularly warm and friendly.
Excellent 10.0
Pros: The employees and location.
Cons: The fact that it didn¿t have a microwave inside the rooms. That was so inconvenient.
Excellent 10.0
Pros: Close to airport
Excellent 10.0
Pros: Awesome,clean I would recommend this to any and everyone I definitely would love to come back and we'll be coming back for vacation see you guys soon Hotel,Staff,Room, service.
Cons: N/A
Excellent 10.0
Pros: great sheets and comfortable bed..good view too
Cons: only one wrapped cup, yet there were 2 of us in room
Good 6.0
Cons: Hotel charges for WiFi and there is no free parking
Good 7.6
Good 7.0
Cons: They overcharged me for parking and were supposed to ccredit me back but instead took more out on my card, so now I have to fight with them
Good 7.0
Pros: The proximity to the airport
Cons: Our only complaint is the lack of outside services available at the location. No restaurant/delivery service delivered food to the hotel. Uber/Lift ride- no drivers found!
Excellent 10.0
Poor 1.0
Pros: I didn’t stay there because of a blizzard and they charged me full price anyway. Partial refund would have been nice
Cons: See above
Okay 5.0
Pros: Location
Cons: The mini fridge kept making a buzzing noise, which prevented a good night sleep
Okay 5.0
Pros: Location at airport great. Unfortunately shuttle only goes twice an hour.
Cons: Food options terrible.
Good 7.0
Pros: The location of this hotel is perfect. Easy walking access from terminal.
Cons: The room was not clean, particularly the bathroom. Hair on floor, toilet and shower not clean.
Okay 4.0
Cons: Water and bathroom tub were dirty, and there were no bathroom fans. Wifi was also not working for the entirety of my stay.
Poor 1.0
Pros: Nothing
Excellent 10.0
Poor 1.0
Pros: the maintenance man
Cons: Very slow shuttle. We waited over 25 minutes. ( dispatcher thought we'd been picked up....lucky I called again) check in could not find our reservation. No tv initially, no internet, and broken phone.,
Okay 5.0
Pros: The hotel appears to be nice
Cons: Was not satisfied with service I’ve had trouble using almost every amenity And the staff didn’t seem too eager to help at all
Okay 5.0
Pros: The staff.
Cons: I was disappointed with the quality of the hotel, to be honest. Parking was extra, WiFi was extra, breakfast was extra, things that I normally expect for WAY less money.
Mediocre 3.4
Pros: No
Cons: Bad service
Excellent 10.0
Pros: I was able to check-in online and receive an "electronic key" on my phone, allowing me to completely bypass the front desk. The room was quite clean, and we were able to sleep like a dream on the bed. The major benefit was being able to walk to the terminal, and not wait for a shuttle bus. (My experience with shuttle buses at Logan is horrible!)
Cons: While being able to walk is a major "plus," it is still a bit of a walk, so a moving-walkway would be a big improvement.
Okay 5.0
Pros: Proximity to the airport was fantastic. Our family was arriving at midnight and being able to walk from the terminal to the hotel was very convenient and allowed for an easy check in after a long day of travel.
Cons: Customer service needs to improve. I had a few questions I wanted to ask the concierge but was never transferred and not given a straight forward answer. I was transferred to Bellman and told I don't know how or why you reached me.
Okay 5.0
Pros: The experience of staying there was marred by 4 little details which added up to a disappointment with Hilton. Phone didn't work.Couldn't get on wifi.When I called the front desk on my cell, operator said "that is weird", connected me to tech support..
Cons: ...who WAS able to connect me to wifi, but took 45 minutes. The toilet was not functioning properly. When I called the number to register these complaints (after I checked out Saturday), my name and number were taken, but no return call was received.
Excellent 8.2
Pros: Very convenient from terminals A and E via bridge.
Cons: There was no security in the hotel. There were people not staying in the hotel coming into the hotel from the bridge access and cleaning up in the restrooms near the meeting rooms. There was no requirement for access to the room floors with the room key.
Good 6.0
Pros: Shuttle service
Cons: My first room was old and dated. Thankfully I was switched to a more updated room.
Excellent 8.7
Good 7.7
Pros: The only hotel that is truly connected to (physically within) Logan Airport. The ability to walk from the hotel directly into Terminal A, which is primarily for Delta (or E, which is for international flights) is exceptional. Less than 10 minutes without having to go outside. Easy access via Uber to excellent local restaurants. Hotel shuttle to the T’s Blue Line for easy subway access into Boston downtown.
Cons: The hotel rooms are getting a bit tired. Attention to detail could be better. We were on Floor 6. Ice machine did not work on Floors 6 or 5. Not inexpensive, but then again that can be said for Boston hotels generally.
Excellent 8.2
Okay 4.0
Pros: location to airport.
Cons: Hotel grossly over-priced. Service at hotel restaurent so bad no tip. Strong need for staff training in Connolly's Restaurent.
Excellent 8.2
Pros: The people of the Logan Airport Hilton were excellent! The valets were very helpful as were The front desk people. Very clean room which is key!
Cons: Bed wasn’t comfortable and the room service meal was not worth the spend.
Okay 5.0
Pros: Great location if you are flying
Cons: Not verry clean
Excellent 10.0
Good 7.0
Pros: Cleanliness
Cons: The restaurant was not well staffed during the lunch time. More than 4 tables had dirty dishes, cutlery left on tables that were empty during the time we ate there. The wait staff was slow and inattentive. Would not recommend if this is their norm.
Good 7.7
Pros: Accesible from airport terminal and shuttle facilities
Cons: No closet in my bedroom
Excellent 8.5
Cons: Restaurant awful
Excellent 10.0
Good 6.0
Pros: The nice lobby!
Cons: That Wi-Fi was not included in the original price
Good 6.0
Cons: Over priced....
Good 6.5
Pros: Beds are comfortable. There is a chaise lounge that our 4yo likes to sleep on. They provide a crib.
Cons: The room was dirty. Visible stains on upholstery and carpet. It gets worse every time. Last time there was hair in the shower and on the toilet. Still, the convenience keeps us coming back.
Mediocre 3.0
Pros: Location
Cons: Due to my early flight, I had requested the statement ready. They had said the document should have be at the door, however, there was not. So, I had go down to the reception at 3:30 AM. After all, they just gave me a balance statement despite of check
Okay 4.2
Cons: Restaurant and café staff Very long wait for check in at 7 pm
Excellent 9.1
Cons: Only had decaf coffee pacs in the room. Bummer.
Mediocre 2.0
Pros: Location
Cons: We reserved a room with a king bed but were given a handicapped access room with two doubles. They wanted to charge extra for basic Wi-Fi. Convenient location very poor value
Okay 5.7
Pros: Food and bartender in Publik's was good.
Cons: The TV channels offered should be embarrassing to the Hilton chain. Basic channels and for the ALCS, you do not even carry baseball channels. I stayed here specifically to watch the series and to find that "no, we don't have that, just a few channels" was just aggravating. The front desk also told me you also have no movies in the room, "we have HBO but we can't tell you what is on it" and to have absolutely NO TV program guide, either in the room or at the desk is indefensible. I have had better at Red Roof Inn and Super 8's on the road. I urge others to find another hotel, despite the convenience...which is suspect as well. The shuttle took almost 30 minutes to get to the airport folks, due to traffic.
Good 7.0
Pros: Location
Cons: No fridge.
Mediocre 3.0
Pros: Location
Cons: Room was dirty and sheets were stained. Service in the onsite restaurant was awful.
Good 7.4
Pros: Great front desk help, convenient right to the airport and great restaurant
Cons: Shower drain was awfully slow it was like taking a shower and bath at the same time
Good 6.2
Pros: Locatin.
Cons: They had difficulty finding my reservation. I waited for almost an hour for them to figure it out. No offer of assistance with luggage. No ice or tea supplies in room. Bathroom corners dirty. Some furnishings a bit shabby. Some wallpaper peeling. Needs renovating for charging such a high price.
Poor 1.0
Pros: Did not go to hotel
Cons: See above
Excellent 8.0
Pros: Airport location
Cons: Food prices. Internal restraunts are very proud of their menus.
Poor 1.0
Cons: The gym equipment advertised on the website does not match the equipment they actually have. It was a big disappointment. I won't stay at this chain again.
Mediocre 3.0
Pros: Location was great
Excellent 9.4
Pros: convenience, access to terminals, nice and very comfortable room
Cons: expensive
Poor 1.0
Cons: We will never stay here again the place was horrible for the money we spent
Mediocre 3.0
Pros: Proximity to the airport.
Cons: For the expense, the room was unacceptable in terms of the condition it was in. It was clean - but that is the only positive thing I can say about it. It was run down. It had a beat up college refrigerator just sitting in the middle of the bedroom.
Okay 5.4
Pros: I liked the bed. over priced for the room i recieved but i wqs flad to have somewhere to lay my head
Cons: the bathroom
Excellent 10.0
Pros: Really like the restaurants handy on the property. And the snack station. The shuttle service to the car rental and the airport was great. Made it very convenient for us to return our car and leave for the airport closer to our flight time.
Excellent 8.5
Pros: location very close to airport
Cons: trash not emptied from previous guest in bathroom
Excellent 8.0
Pros: It was very nice to walk right off the plane and into the hotel.
Cons: Someone starting slamming doors very early and woke me up. It's too bad either the doors don't close more quietly or the rooms were better insulated for sound. I wasn't bothered by the aircraft, just the inconsiderate guest or staff member who was making so much noise.
Good 6.0
Pros: Proximity to Logsn is excellent. Views were great!
Cons: Lack of restaurants, parking should be included.
Good 7.7
Pros: 24/7 shuttle service was excellent Bag check after having check out was convenient
Cons: No complimentary breakfast No complimentary Internet
Okay 4.2
Pros: Location was great
Cons: The line to check in was very long for 1030 on a sat night. We got a room that smelled like smoke covered up by cheap perfume. We called down to the front desk. After 15 min of no one calling back, we went downstairs, got another room and the key didn't work. We went down for a third time and finally got a room and the key worked!
Good 7.3
Pros: Very convenient for airport access
Cons: Hotel is dated Temperature control in the room and hallways was terrible
Good 7.3
Pros: Great view of the city skyline. Good airport location, although pricey.
Hilton Boston Logan Airport - Boston
Rated #13
8.3
Excellent 8.3
Based on 2,137 reviews
Details
Reviews
C$ 355

Cleanliness
8.7
Comfort
8.6
Facilities
7.3
Food
8.5
Location
8.5
Overall 8.2 Excellent
Based on 570 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
7.3
Food
8.5
Location
8.5
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
9.0
Comfort
8.0
Facilities
9.0
Food
8.5
Location
9.0
Cleanliness
8.7
Comfort
8.6
Location
8.6
Services
8.4
Staff
8.6
Cleanliness
9.0
Comfort
7.2
Facilities
6.8
Location
6.0
Overall
7.0
Cleanliness
8.6
Comfort
8.6
Location
8.4
Services
8.1
Staff
8.5
Cleanliness
8.8
Comfort
8.7
Facilities
8.6
Location
8.6
Overall
8.0
Cleanliness
8.7
Comfort
8.4
Facilities
6.5
Location
8.5
Overall
7.2
Cleanliness
8.5
Comfort
8.2
Location
8.3
Services
8.3
Staff
8.2

Excellent 10.0
Pros: The cleanliness, room comfort, television accommodation, and shuttle providence.
Cons: The room was extremely cold when entering.
Mediocre 3.0
Pros: Close to airport.
Cons: The room outdated, you need to change your towels it was trash 2 years ago, this is the 1st time I had to pay for my breakfast in courtyard.
Excellent 10.0
Pros: Location
Cons: Nothing all good
Mediocre 2.0
Pros: Staff was friendly
Cons: There was no hot water. I called the front desk and was told that the gas company is working on it. The room feels outdated. There was too much noise that I could not sleep for at least an hour. The shuttle driver was driving unnecessarily fast.
Mediocre 3.0
Pros: Clean
Cons: Staff at front desk very very bery rude!!!!!!!!
Good 6.0
Pros: large room, great shuttle service, close to airport
Cons: While room above me showered - the water pipes were very noisy. Someone left a half-eaten piece of fruit in the room. Water would not drain as I showered even though drain was open. Hair dryer did not work though they brought a replacement quickly
Excellent 10.0
Pros: Shuttle and. Had food.
Excellent 10.0
Pros: Classy and clean
Cons: No everything was great.
Excellent 9.0
Pros: Location.
Cons: Room so dark that it looked like a supervillain's lair.
Excellent 10.0
Pros: The room set up and pool
Cons: Wish it had breakfast
Okay 4.8
Pros: Airport shuttle service
Cons: The mattress were so high my six foot husband had trouble getting in and out of bed. It was a long night
Mediocre 3.0
Pros: The pool was very nice.
Cons: Our room smelled like cigarette smoke and the bathroom sink was broken and only had 1 temperature - scolding hot. We had to wash our hands using the tub faucet. The elevators were broken and the hotel restaurant was closed with no notice ahead of time.
Excellent 10.0
Pros: Staff was friendly, room was clean and comfortable and location was convenient for my purposes.
Excellent 9.0
Pros: Price, convenience
Excellent 10.0
Pros: Very clean, very spacious
Okay 4.0
Pros: Location and staff were great.
Cons: The AC did not work, it only turned on if you got up and touched the button manually (and by doing this it only stayed on a few minutes) this was exhaustive. Also, engraved odor of body sweat, the type of stench of human(s) that have decided not to shower
Excellent 8.4
Excellent 9.0
Pros: Ease of getting into Boston
Excellent 8.4
Mediocre 3.0
Pros: Staff was courteous and helpful arranging our shuttle late at night.
Cons: The privacy door for the toilet & shower was broken and would not shut. The faucet in the sink had very hot water - NO COLD! There were towels for 2 people in a 4-person room. Too much money for the problems/inadequacy. Expensive breakfast was additional.
Excellent 10.0
Pros: Airport shuttle. Friendly front desk. Large rooms with queen beds.
Cons: The bathroom door is a "barn" type door so it leaves gaps so everyone in room can see/hear what is going on in bathroom.
Okay 4.0
Pros: The comfortable bed.
Cons: Well beginning with the front desk lady who gave nothing but attitude and being rude, the pool was cold, I did not get the room I reserved plus the bathroom door was chipped. I definitely will not be staying here again that's for sure.
Excellent 9.0
Pros: Cleanliness and amenities
Cons: No
Okay 4.0
Pros: Close to airport with 24 hr shuttle.
Cons: Toilet had not been flushed (and therefore cleaned?). Bathroom was weathered (from humidity?) Room walls seemed paper thin. I could hear conversations next door.
Mediocre 3.0
Pros: The in-airport telephone for the shuttle did not work and we had to take a 13 dollar Uber; when I told the check-in guy, instead of giving us a credit for the restaurant or even an acknowledgement, he shrugged. I chose the hotel FOR THE SHUTTLE.
Cons: Too expensive for the shoddiness of the room.
Good 6.0
Pros: Location was good. Front desk people were polite and attentive.
Cons: No microwave ovens or hairdryers in the room. Front desk said it was not part of the hotels "brand". The bathroom did not have a sink,it was in the main room. It was awkward at best.
Good 6.2
Pros: Staff were great, although seemed a little overwhelmed sometimes. shuttle service was great. Rooms were clean. well appointed laundry room. Nice lobby.
Cons: The restaurant is way overpriced and service was soooo slow. Rooms ac system was so noisy it was hard to sleep. Option for coffee outside the morning time did not exist.
Excellent 9.7
Mediocre 2.0
Cons: I had and emergency and couldn’t go and they charged me they shouldn’t have charge me I didn’t use it
Good 7.0
Pros: It was close to the airport.
Cons: It is overpriced.
Okay 5.0
Pros: Pool was nice, but small, but it had a hot tub. It was a nice room with couch and decent TV. Climate Change worked.
Cons: Internet did not work on Laptops or phones. Called to reset router, but it did not work. Asked for restaurants that deliver in area, was given list of restaurants, none delivered on the list. General Location made going out difficult. Pool was small.
Good 6.0
Cons: Breakfast was good but was not included with room. There was a blood stain on a wall. The room was very compact, the shower head did not function properly, and although coffee was available, there was no tea.
Okay 5.0
Cons: the internet did not work, it was terrible
Excellent 9.4
Pros: Close to the airport for an early flight. Convenient parking.
Cons: No problems
Excellent 8.0
Pros: Room reservation was awesome to be able to specify floor/view.
Cons: No breakfast included
Excellent 8.0
Pros: The room was comfortable. The bathroom was clean, although it would be convenient if the hotel provided more towels, soaps and shampoos. The staff was nice. We only stayed two nights. The hotel is a bit far from the city but near the airport. You need to take a taxi to move around. I recommend Ubers because yellow taxis are more expensive. Way too expensive for what the hotel is, but it was a last resort booking. This is a low four star hotel.
Good 6.8
Pros: Good location, shuttle from airport, good rooms, good restaurant
Cons: The wireless was SO bad it was completely unusable. Got NO work done. For a hotel that caters to the business traveler, that's a show-stopper.
Excellent 9.6
Pros: Great friendly staff. For example, they actually gave us milk for our child when our child was crying (most hotels make a fuss about this.) They even had a microwave to heat the milk, which many five star hotels lack!
Excellent 9.0
Pros: The comfort correspondence to a price. Advantage was a shuttle and free WiFi. Easy communications with staff.
Excellent 8.3
Pros: convenient to airport restaurant was good /open reasonable hours shuttle to airport was invaluable / individual who drove was efficient and helpful
Courtyard by Marriott Boston Logan Airport - Boston
Rated #14
8.2
Excellent 8.2
Based on 570 reviews
Details
Reviews
C$ 278

Cleanliness
9.2
Comfort
8.7
Facilities
9.4
Location
8.2
Overall
8.8
Overall 8.3 Excellent
Based on 80 reviews
Cleanliness
9.2
Comfort
8.7
Facilities
9.4
Location
8.2
Overall
8.8
Cleanliness
10.0
Location
8.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
8.4
Comfort
8.4
Location
8.4
Services
8.1
Staff
7.5
Cleanliness
9.5
Comfort
9.5
Facilities
9.5
Location
9.0
Overall
9.5
Cleanliness
8.9
Comfort
7.7
Location
7.7
Services
8.1
Staff
8.0
Cleanliness
9.4
Comfort
9.4
Facilities
10.0
Location
8.4
Overall
10.0
Cleanliness
9.5
Comfort
9.4
Facilities
9.0
Location
8.3
Overall
7.5
Cleanliness
10.0
Comfort
8.9
Location
8.9
Services
9.3
Staff
9.3

Okay 4.4
Excellent 9.6
Good 7.6
Excellent 9.0
Pros: + large room with huge and comfy bed + nice location close to the airport, next to the beach + very clean + breakfast was self-serviced but it had all ingredients for a healthy morning mean + good nespresso coffee!
Good 6.0
Cons: Location was disappointing. Stores and shops and restaurants in walking distance? Where
Good 6.0
Pros: Winthrop Hotel room was very clean!
Cons: I didn’t like the location. Extremely limited eating places near this hotel.
Good 7.0
Pros: Somewhat close and price
Cons: Heat in room did not work
Excellent 9.2
Pros: room was cold and we could not get any heat
Okay 5.8
Cons: We were on the third floor and the elevator didn't work for two days. The rooms do not currently have heating and after complaining we were given a portable heater only in the next day. We had leak of water in the room from the sink and we had to change for another room. There were no curtains in our rooms ... strange, it can't be dark and can see you from the outside
Okay 5.8
Cons: We had no heat. We had to bodyslam the door to open it. Our last morning we had no hot water and no clean hand towels. When we requested an additional blanket they brought one full of holes and stains. Our key cards would not work on day 3 of our 6-day stay.
Okay 5.8
Pros: The breakfast was OK, I little complicated to find everything. Location was great, only a block from beach.
Cons: I couldn't find a telephone in the room. When we checked out the next day there was no staff present.
Excellent 9.2
Pros: The self-serve breakfast is very good, and the rooms are very clean.
Cons: The floors are squeaky and the walls a bit thin.
Excellent 8.0
Pros: We were only there briefly to do a layover between flights. The bed was super comfortable and the room was nicely decorated and set up. Nice bathroom and kitchen set up.
Cons: The only thing was the person upstairs was stomping around all night. Otherwise, it was a great choice.
Okay 5.0
Pros: Staff was nice, the room was big enough
Cons: Chosen b/c it has an airport shuttle. It doesn't. You can take a cab for $17-20. They don't have a shuttle and shouldn't advertise as such. Room needed repair also.
Excellent 8.3
Pros: The location was perfect and the staff was very friendly. Very very clean room.
Cons: The bed was extremely uncomfortable for the price I was hoping to get a good night's sleep but I was lucky if I got 3 hours. Probably won't be staying here again just because of how bad the bed was. The shower was also very slippery I thought I was going to fall while taking a shower.
Poor 1.0
Pros: Easy access
Cons: AC very noisy
Excellent 8.0
Pros: Staff was very friendly and helpful.
Cons: No air conditioning
Excellent 8.0
Pros: Close to Logan. Nice room.
Cons: Did not like $15 parking fee.
Excellent 8.0
Pros: The room size suite was wonderful and the room was decorated well and clean. What we liked best was the close proximity to the ocean!!
Cons: Our wonderful experience was only significantly negatively impacted by he horrible, poor quality mattress of the bed. You literally felt the springs orne worm mattress. Because the rest of the room was so well cared for, shame it was so bad.
Excellent 10.0
Pros: Very clean,nice staff, wonderful shower, walking distance to ocean
Excellent 10.0
Pros: Took only 15 minutes to get to the airport at 12:30 on a Monday. Located right near the beach! Parking was only $15. Very clean, nice decor, comfortable bed. Decent little breakfast with fresh flowers.
Cons: Not a thing...great experience!
Excellent 8.0
Pros: Beautiful remodel - clean and well appointed. The room was comfortable for a king bed (only type available when we made our reservations) and very well maintained.
Cons: Coming in late at night from the airport the neighborhood looked a little sketchy. Room view was into someone's back yard.
Excellent 9.7
Pros: I enjoyed the spacious room with 2 large TVs, a full kitchen, and clean bathroom. The kitchen downstairs had drinks available 24 hours a day.
Cons: Parking was difficult.
Excellent 10.0
Pros: Lovely room, with a decent view if one leaned over just a bit. Very clean; the place felt brand-new. Enormous television, if that's your thing, and the beach is just a short walk away. The drive to Logan was approximately 15 minutes.
Cons: Not a lot happening in downtown Winthrop. Great hotel if you just need a place close to the airport. Perhaps a quirk of my room, but the large, half-round window didn't have any kind of shade or covering. Never bothered me, but the neighbors just a few feet away (admittedly below me) might've been surprised they could see me any time they liked.
Winthrop Beach Inn And Suites - Winthrop
Rated #15
8.3
Excellent 8.3
Based on 80 reviews
Details
Reviews
C$ 224

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