Pros (+) The location was perfect, the staff was great, they had activities for those staying in and the price was high but considering everything that you get I think it's worth it.
Cons (-) Maybe having a complimentary breakfast.
3 stars
Marriott Vacation Club at Custom House, Boston
Photos of Marriott Vacation Club at Custom House, Boston
Overview
Located in Downtown Boston, Marriott Vacation Club Pulse at Custom House Boston is minutes away from Boston Massacre, Faneuil Hall and New England Aquarium. It also features valet parking, an express check-in and check-out feature and a 24-hour reception.
This 4-star property provides a car rental desk, babysitting/child services and a games room. In addition, the multilingual staff are on hand to offer local information.
Recently refurbished, Marriott Vacation Club Pulse at Custom House Boston has 84 comfortably furnished apartments. They are also fitted with a microwave, a refrigerator and a hair dryer.
The area near the property has a range of cafés and restaurants. Guests can also visit Boston Freedom Trail and Boston Children's Museum.
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Amenities at Marriott Vacation Club at Custom House, Boston
- Fitness centre
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
Dining
- Microwave
- Kitchenware
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Services and conveniences
- ATM on-site
- Wake-up service
- Concierge service
- Safety deposit box
- Room service
- Express check-out
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- CD player
- Videogames
- DVD player
Accessibility and suitability
- Disabled Access
- Elevator
- Adapted bath
- No smoking
- Pets not allowed
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Air-conditioned
General
- Family rooms
- Seating area
- Telephone
- Carpeted
Bathroom
- Hairdryer
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Bicycle rental
- Game room
- Pool table
Parking and transportation
- Parking
- Valet parking
Workspace
- Laptop safe
- Desk
Health and safety
- Safe
Family friendly
- Babysitting or child care
Fitness
- Fitness centre
Reviews of Marriott Vacation Club at Custom House, Boston
9.0
Wonderful
219 verified ratings
Wonderful
171
Very good
21
Good
11
Okay
3
Fair
3
Mediocre
5
Poor
5
Summary of reviews
Guests say
Guests generally appreciated the hotel's great location and found it ideal for both sightseeing and family stays, noting its cleanliness and spacious rooms. The observation deck and various activities for both children and adults were highlights as well. However, there were significant complaints about poor service, particularly regarding booking issues and a lack of support from staff. Some guests felt that the description of rooms was misleading, with mentions of inadequate bathroom sizes and issues like water damage in certain rooms.AI-generated from customer reviews
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Pros (+) We really enjoyed our stay at Marriott Custom House during our recent family vacation to Boston. The location is ideal and the villas provided plenty of space for everyone. The observation deck was fun and we went up there several times during our stay. We would definitely return to the Custom House again.
Location
3 Mckinley Square, Boston, MA 02109
What's nearby
- Faneuil Hall Marketplace155 m
- Quincy Market160 m
- New England Aquarium323 m
- Old State House325 m
- New England Holocaust Memorial392 m
- Boston Tea Party Ships and Museum0.8 km
- Old North Church0.8 km
- Boston Children's Museum0.9 km
- Freedom Trail0.9 km
- Boston Common1.1 km
- Institute of Contemporary Art1.1 km
- Boston Public Garden1.5 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Marriott Vacation Club at Custom House, Boston
Low season | November |
|---|---|
High season | July |
Average price (weeknight) | C$ 879 |
Average price (weekend night) | C$ 920 |
When to book a room at Marriott Vacation Club at Custom House, Boston
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.6 |
|---|---|
Distance to downtown | 0.5 km |
Nearest Airport | Boston Logan Intl |
Distance to airport | 3.8 km |