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|"Fabulous breakfast and very friendly staff."||(in 195 reviews)|
|"Very friendly Staff, great breakfast"||(in 110 reviews)|
|"Comfortable rooms with splendid view"||(in 35 reviews)|
|"No free WiFi"||(in 10 reviews)|
|"No free wifi"||(in 10 reviews)|
|"A account manager )?"||(in 3 reviews)|
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This review is about "itc gardenia".. As it was lockdown we were shifted to ( ITC GARDENIA from ITC WELCOME).. Rooms are pretty good and property is centrally located.. But i was really shocked by the maintaince of property .. Kettle was very dirty .. Maybe not cleaned for months .. Which was replaced with more dirty kettle .. And water bottles are dirty not properly sterlized.. Front desk staff are very rude and unproffesional ...as i complained about hygiene they didnt even try to resolve .. Food is not cooked properly and 3 times i didnt get what i order... This is my 1st time i got other dish and not what ihave ordered.. (in a 5star hotel) First time in my life i was asked to pay for showergel...its really surprising !!! Every one knows health and saftey plays very important role .... But here no one understands this ... ? All this i had to discuss to GM of ITC GARDENIA.... After 25 days of my stay ... Then i was given new room .. I dont understand how their staff are not trained and not aware of importance of hygiene..they dont understand the seriousness of this problem ?? Will food and saftey department wont be serious of hygiene ?? And not worried of guest health ??
the location was excellent , neat n clean , good staff , excellent food
The staff, from the reception staff, the restaurant staff, the housekeeping, pool staff to the front office manager were all friendly, exceedingly helpful and professional
Travelled with my 10 year old son. The property is very clean and the location is great. Few words about Chef Kamal, He was exceptional in his service. I wanted something specific for my Son who was travelling further, he ensured he got it prepared and made sure it was well packed delivered it to the room. Its great to know and see that some people take the extra effort to ensure that we stay comfortable. Chef Kamal , thank you
With a stay at WelcomHotel Bengaluru - Member ITCHotel Group, you'll be centrally located in Bengaluru, within a 10-minute walk of Garuda Mall and M.G. Road. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Bengaluru? This hotel has facilities measuring 2000 square feet (186 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
based on 920 reviews
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Most Popular Landmarks
- Garuda Mall 0.5 km
- Ulsoor Lake 1.6 km
- M. Chinnaswamy Stadium 2 km
- UB City 2 km
- Visvesvaraya Industrial & Technological Museum 2.1 km
- Government Museum 2.1 km