Good to know
|Distance to city centre||15.2 km|
|Nearest Airport||Kuala Lumpur Intl|
|Distance to airport||75.5 km|
|"Nice place for relax !."||(in 8 reviews)|
|"The staff very helpful and professional."||(in 61 reviews)|
|"Staff, food, service all brilliant."||(in 28 reviews)|
Time of year
Show reviews that mention
|bottled water||in 8 reviews|
|breakfast was good||in 34 reviews|
|chateaux||in 4 reviews|
|comfortable room||in 40 reviews|
|duty manager mr||in 13 reviews|
|excellent service||in 48 reviews|
|food was good||in 41 reviews|
|fresh fruit juices||in 10 reviews|
|great hotel||in 42 reviews|
|hotels in malaysia||in 3 reviews|
|perfect getaway||in 5 reviews|
|place for relax||in 10 reviews|
|rejuvenating||in 6 reviews|
|spa was excellent||in 25 reviews|
|staff was very helpful||in 98 reviews|
|wagyu beef||in 3 reviews|
the breakfast was super great. The view is so calm. love all the foods. the staff is very friendly & helpful. the room so spacious. i love everything in here. surely will come again! :D
The whole team of your staff members and including the property by itself. The "welcoming" party were excellent.
All seems good to me.
Love everything about The Chateau! From the moment my family & I arrived, we were greeted with warm smiles from the bellman who took our luggage right away. He then brought us to the reception area and the vintage decor of the hotel is impressive. We were brought to the lounge, had welcome drinks while the receptionist did the check-in for us, making it like a seamless experience! Checking out was a breeze too! Our one-bedroom suite itself is stunning, the bed and sofa were extremely comfortable. We also love the spacious bathroom too. I was surprised to receive a birthday cake, an arrangement between my husband and the hotel, which was such a great touch! Breakfast spread was great, everything was delicious. Overall, we had an amazing time at The Chateau. Even my children were sad to leave the hotel. I will find a reason to return :)
We have no complaints, only compliments!
The room decorations
Shuttle time table and whether it’s complimentary was not informed. It would great if it was explained during the check in.
We are a family of 6 adult, with 1 pax is a wheel chair bound. The hotel provided a wheel chair throughout the stay, pre-arranged during booking. We arrived earlier than the actual check in time but the hotel was kind enough to let us in as the room is ready and available. We were greeted by Mr. Aiman who did everything in ensuring we had a pleasant stay in the hotel. We were asked to be seated at the lounge area and enjoy our welcome drink without even required to go to the counter for check in. All were handled by Mr. Aiman.
(1) Long time taken (more than 1 hour) to deliver an item from housekeeping department. (2)The hotel provides return shuttle to Colmar at night but when booked, was told that there was no driver available, despite been informed that it should not be a problem. The hotel should have a relief driver especially during weekends. (3) We came about 45 minutes before closing time - 6pm. Had to eat very quickly as been verbally reminded by the staff at the tea room about the closing time.
With a stay at The Chateau Spa & Organic Wellness Resort in Bukit Tinggi, you'll be in the mountains, and 19.4 mi (31.2 km) from Genting Skyway and 23.9 mi (38.4 km) from Genting Highlands Theme Park. Featured amenities include a business center, limo/town car service, and express check-in. Free valet parking is available onsite.
based on 1,163 reviews
Things to Know
- Professional service
- Friendly atmosphere
- Stylish hotel
- Beautiful architecture
Policies vary by room type and provider.
Reviews about The Chateau Spa & Organic Wellness Resort
Most Popular Landmarks
- Genting Arena of Stars 5.3 km
- Genting Highlands 5.3 km
- Elephant Sanctuary 39.8 km
|Kuala Lumpur Abdul Aziz Shah||43.7 km|
|Kuala Lumpur Intl||75.5 km|
|Kuala Lumpur Sentral||34.5 km|