Brownwood hotels

Pros: Lady at desk was super nice and helpful

Cons: Remodeled

Pros: I was double charged for my one night stay and my room smelled of fresh paint. I was woken up by noises across the hall and next door... when I looked out my room, the rooms to my right were being painted. So joy only was I double charged but I got a migraine from the paint fumes

Cons: Customer service

Pros: It has a great location. Check in was super fast and easy

Cons: TV channels are lacking. Could use some updates.

Pros: The one housekeeper that was really nice to us is the only thing I liked

Cons: The room we had the AC unit didn't work. They brought a fan to us which was full of dust. I asked if they could clean it because I'm allergic to dust. I couldn't believe the maid cleaned it right there in the room getting dust everywhere. The only time we were offered to move was at 11:30 pm. The pool was closed and there was no free breakfast. Was a total let down for my 4 day vacation for my birthday. Tina the general manager was so rude and tried to turn everything into ourfault

Pros: Ideal location for business in brownwood.

Cons: Looked like room was still in the process of getting painted otherwise room was stay able.

Pros: Easy access.

Cons: The room was not very sanitized. There was a used wad of chewing tobacco in the bathroom trash and I got athletes foot from the shower. I kept my crocs on anytime I walked on the carpet and restroom tile floor. My room key stopped working the second day.

Pros: Loved that they made sure to sanitize before the stay and after the stay.

Pros: Location

Cons: Gave us a room on floor that was being renovated. Sent plummer up on day 2 to fix faucet but didnt tell us he was coming. Deactivated our keys for the plummer but didnt tell us. I had to go to desk 3 times for new keys. Paint smell was aweful on our floor

Pros: The guy working when we checked in was super nice and welcoming. The hotel has a great location, but that's about all it offers.

Cons: The floor in the room was very dirty feeling, kinda sticky. The shower only had hot water for roughly 3-5 minutes. The tv was very outdated and very limited on channels. The bed had no box spring & was uncomfortable.. The walls are paper thin

Pros: Clean and beds were comfortable.

Cons: Due to Covid-19 no pool or breakfast

Pros: Location is the only decent thing

Cons: NO HOT WATER!!!! We had to bathe our kids in luke warm water that night and we had cold showers that next morning. Tv is horrible, floor was so dirty we could not even walk without shoes.

Pros: It is in a great location and rooms are spacious

Cons: Outdated, carpet felt dirty, tv has very limited channels.

Pros: Great breakfast awesome coffee

Cons: Nothing really good stay

Pros: Clean hotel and friendly staff

Cons: My entry cards wouldn’t work had to be replaced twice. Tv remote wouldn’t work. It was loud slamming of doors in the early morning.

Pros: The front desk lady was extremely helpful, and friendly. Made me feel very welcome. Room was good size and comfortable. Will definitely stay there if price is right, it was last visit.

Cons: Arrived at 2:20. No one at front desk. Janitor had to find someone. Check in was 3:00. Said room was still being cleaned. When we got into room garbage had not been emptied and there was blood on one sheet on the bed.

Pros: Breakfast and the people who helped there

Cons: Two times my room flooded they moved me but it flooded again it sad that a nice hotel couldn''t keep up with the maintenance of the hotel. Some staff were very rude and wouldnt apologize when it was their mistake.

Pros: Bed was comfortable and shower was good

Cons: No it was a good place

Pros: Breakfast was good. A/C was cold.

Cons: The place looked run down. There was a pull out sofa bed sitting in the hall way. The pool was dirty, the pool liner was coming off. Wall trim falling off. Ice machine didn't work, had to go down a floor to get ice.

Pros: The room was extremely spacious and comfortable. Easy to find, great location. Staff was helpful

Cons: Nothing, it was a great stay!!

Pros: My Husband and I loved everything.

Cons: No.

Pros: The room was clean and comfortable. Bed was super comfortable. Breakfast was ok.

Cons: Front desk did not know how to handle charges. As we Always book through booking.com which does NOT charge you and fees or room costs. Hampton debited the booking value price from our card a week before, then upon arrival asked for our card for incidental purposes which is totally understandable but the girl at front failed to look at her screen and see the discount price we were charged for and charged us their rate on top of what was already paid. When I went to confront her she tried blaming it all on booking.com. I had to handle the whole situation myself through booking.com and our bank. We had no damages in room but were ALSO charged the 50.00 fee for damages as well. The manager who I spoke with about this situation was very rude and sarcastic over the phone. While the hotel itself was great the front desk girl and manager have no skills in hospitality what so ever.

Pros: It was very Clean and breakfast was great

Cons: There wasn’t nothing I didn’t like about it

Cons: was not told they were remodeling things were a mess.i did not get the room i payed for. paid for a king suite when asked on arrival was told that due to remodeling they got rid of all king suites and now only had two queens. other rooms in town were all

Pros: Great value and friendliness of staff

Pros: Great value

Cons: Slow wifi

Pros: Nothing

Cons: I didn't like the fact that whenever my business plans changed in New Mexico and I had to stay an extra day this motel would not work with me and change my arrival date do 22nd December 21st all I wanted me to do was cancel my reservation so they could collect their $43 cancellation fee then they was willing to reserve me a new room for the next night tell us $43 on this uncooperative motel so that really upset me the staff wouldn't work with me and therefore I will never stay at this motel again I will always be in a Wyndham that's what I get from stepping away from Wyndham's in trying to save a buck or two it just don't work out buenos motels are the best that's where my wife and I will be staying from now on.

Pros: The front girl was awesome

Cons: Nothing all was great

Pros: Nothing really other than it was cheap before out of the blue was being charged 50.00 dollars for a deposit.

Cons: No light bulbs in lights in room, it was very dirty bed linens and all. Commode was broke and would not flush. The phone in my room did not work and there was no cord to even plug it in. Staff was very unfriendly and was only worried about telling me about a 50 dollar deposit that I was not advised of how if there were pretty much anything minor left (cig smoke smell, damaged items, and being left dirty once I checked out that the 50 would not be refunded the room was so dirty I stayed for about 30 min then left.

Pros: nice courtyard fairly big rooms.

Cons: Bed falling apart hot water knob in falling off toilet paper holder fell out of wall. one set of towels for two people tv hard to control no ice machine

Pros: The room was clean but a few things were missing to make it really comfortable.

Cons: Some of the lightbulbs were missing from the lamps. They only gave us one towel. They have no microwave.

Pros: Nothing. Will never stay there again.

Cons: Staff was rude and the rooms were filthy with roaches and the heater was broken.

Pros: It was awful. The new company that bought the place kept emailing me and texting me asking me to check in several times for some reason and even left messages on my phone. Very strange backwards place. Terrible WiFi and if you have Verizon FORGET ABOUT IT

Pros: Good location, right in Brownwood, easy to find, small park right across the street.

Cons: The room was dirty, trash in the trashcan and on the floor. Only one of the three lamps actually had a bulb in it.

Pros: Great for the price... friendly staff and clean

Pros: Close to the lake

Pros: The location is excellent. View of Lake Brownwood and easy access to the main highway. The staff was friendly and helpful.

Cons: The room and amenities are rather spartan, but ok for the price.

Pros: Nothing

Cons: I reserved a non smoking room and was put in a smoking room. The room reeked of stale cigarette smoke and was the furthest room on the second floor from the parking lot. Access to the swimming pool was locked from both directions. No breakfast.

Pros: Beds and bath clean and comfy.

Cons: Dark steep staircase at night. Front desk closes at 11 pm. Coffee in room and at breakfast was weak ..not good. Key cards had no room numbers. I had 3rooms ! Also my phone had the wrong room no. on it. I was 206 and it said 207. No plastic bag for my laundry and no Do not disturb sign for my door.

Pros: I didn't try the breakfast, but the location was very handy for me. I had to go to Cross Plains every day and it's only 25 minutes away. The motel was very clean and quiet, in a nice picturesque setting.

Cons: There was no handy plug around the desk for me to plug in my computer. The only plug on that wall was behind the entertainment center. The lighting in the bathroom wasn't very good.

Pros: Location

Cons: Rat droppings in the room...need I say more? No WiFi signal. Supposed to be included with room. No kleenex tissue - dispenser empty Fitted sheets too small - came loose constantly. Thin, inadequate bath towels. Room smelled of smoke. Poorly cleaned

Pros: Exceptionally clean

Cons: The complimentary breakfast was less than appetizing.

Cons: The bathtub in the room was clogged and had water standing.

Pros: Breakfast was not available - the doors were locked

Cons: no breakfast

Pros: It was excellent I loved it till I got bitten by bedbugs.

Cons: I got bitten by bedbugs in room 416 I started itching really bad on my right arm. 4 bites in a row. I did not know what bit me. I was diagnosed at work.

Pros: Location and convenient to restaurants

Cons: The inntakers demieaner his harshness towards his guest room had mold and musty smell room had exsention cords To lamps and mini fridge. Wild Cats in room if you left the doo When carrying luggage in also on my truck at night. Their idea of breakfest

Pros: Nice room, bed comfy enough to get a nights sleep. Easy check in, man at front desk was very helpful.

Cons: Pillows were flat(glad I brought my own) needs a snack machine and better soda machine. Wish the room had more electrical outlets, for charging devices.

Pros: It’s affordable and clean.

Cons: There was no table.

Pros: The room was clean, the check-in process was easy, and the staff was very welcoming and accommodating. Microwave and fridge were very much appreciated!

Cons: The loveseat, made of velour, was a bit dated and because of the floral print, I couldn't tell if it was stained or not. HOpefully, they will upgrade this piece of furniture soon.

Cons: I got charged twice, once from booking .com and then knights inn charged me again

Pros: price... and for this type room; it was average

Cons: they advertise breakfast but they have discontinued it... not sure when but will not book here again

Cons: Walls, sockets and fixtures were dirty.

Pros: Rented room for daughter and family, family friendly.

Cons: Staff attitude

Pros: Customer service

Cons: Stained sheets, musky smell.

Pros: Good value for the costs. Room was clean. Some cosmetic repairs needed and dated furniture.

Pros: Caring, attentive staff. Couldn't have asked for better treatment!

Pros: Location was ok. Property was well kept for as old as it is.

Cons: Furniture could use some updating but the whole place could use some.

Cons: The people that own it don't know how to speak English that good and the wife assaulted me two times slammed the night window on my hand they have no respect for their customers or know how to run a business had to call the police and when the cops got there their attitudes changed and they couldn't pull the camera footage up when she slammed my hand in the night window

Pros: Its an old motel but was clean and very nice employees.

Cons: They need to fix the shower heads in some rooms.

Pros: After getting a different it was very roomy and clean. Bed was very nice.

Cons: I didn't like checking in. Getting to my room only to see it wasn't clean. I was given a different room.

Pros: Location was only thing going for this motel

Cons: Was not old of pet fee. Beds are horrible. Place is old and shows it. Woman was not very friendly when checking in.

Pros: Room was large and clean.

Cons: Needs minor repairs and updates.

Pros: It was a place to sleep

Cons: Very poorly maintained. Front door had been kicked in but the bathroom door had been kicked in as well. The repair was made by gluing the broken door back together in place with gorilla glue. Who does that? Wow!! Luckily the only time I was in the room was to sleep. I paid the $50 a night for two nights to stay there which was a steel unless you consider that the rooms are only worth about $25.

Pros: It was clean

Cons: water heater had gone out and the ac unit made horrible racket the whole stay. Beds were uncomfortable.

Pros: Parking lot was well lit.

Cons: Not a great value. We stayed at a Best Western in Oklahoma City that was much nicer and cheaper. And the Breakfast staff person was rude.

Pros: The eggs were good an the bed was really comfortable I slept so good

Cons: TV didn't want to work an took like 3 times going down to girl working at front desk till she finally put new batteries in remote

Pros: The staff was very helpful and friendly and rooms were clean and the pool was clean and ready to swim in

Pros: Everything was great

Cons: Nothing was bad

Pros: Staff was friendly very clean

Pros: I was surprised with how my stay was everything worked as it was supposed to.

Cons: I could not get a military rate because they were closed. The parking lot was really small to menovur with bigger truck.

Pros: The outside is deceiving and looks pretty drabby. The inside is pleasantly comfy and clean with unexpected upgrades.

Pros: The price range for one night stay

Cons: It had a smell like closed in.

Pros: nothing

Pros: The doors had three locks which is very secure and the doors were keyed locks instead of electronic cards

Cons: It was hard for the room to get cold

Pros: There was no breakfast, but there was a McDonald's down the street.

Cons: The breakfast was a joke. I stayed on Saturday and Sunday and both days when I went to see the breakfast, all I saw was cereal. And both days the door was locked because the worker was doing work somewhere else. So, no breakfast. It was an older motel with new paint and flooring.

Cons: Older hotel with Terrible beds.

Pros: The room was clean and newly remodeled. The staff was very helpful and ensured that we were taken care of. Covered parking was nice.

Cons: The wifi did not work for us. It's signal was too weak. Probably due to the cinder block walls. The towels were thin but were clean.

Pros: I must say I didn't expect the place to be clean and well kept but it was much more that I expected it was a wonderful stay and staff was extremely helpful A must stay

Pros: No breakfast.price was too much for what it's really worth.very disappointed.sucked never again will we stay there.

Cons: No breakfast like the website said.it stunk so bad.

Pros: room was clean and comfortable. shower was strong and plenty of hot water.

Cons: the shampoo packages were too small. I had to buy my own at the store. didn't find soda machine.