Shangri-La The Marina, Cairns
Pierpoint Road Po Box 7170, Cairns, QLD 4870, Australia
+61 740 311 411From
C$ 164
Cheapest
rate per night
8.4
Great
based on 3,038 reviews
About Shangri-La The Marina, Cairns
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- Enhanced cleaningThis stay has committed to enhanced cleaning measures.Learn more
- FreebiesThis stay includes Wi-Fi for free
Shangri-La The Marina Cairns provides elegant accommodation in Cairns and is a stone's throw from Reef Fleet Terminal. It features free Wi-Fi, a fitness center and an outdoor pool, and is within walking distance of The Reef Hotel Casino.
There are a range of amenities on offer to guests of the hotel, such as a coffee bar, a ballroom and a rooftop terrace. Multilingual staff are available assist with reservations or dining recommendations, and an express check-in/check-out facility is offered for convenience.
Shangri-La The Marina Cairns features 32 air conditioned rooms equipped with all the essentials to ensure an enjoyable stay. Hot drinks can be made with the complimentary tea and coffee supplies, and savored in the comfort of the room's sitting area. A private balcony, a mini bar and a pillow menu are also included.
Guests can enjoy a meal at the in-house bar & grill or take advantage of the on-site barbecue facilities. Room service is also available at certain times.
The location of the hotel permits easy access to many tourist destinations on foot. Guests can also visit Cairns Convention Centre and Cairns Central.
Photos of Shangri-La The Marina, Cairns
Property safety measures
Shangri-La The Marina, Cairns has implemented the following measures:Heightened sanitation
Daily cleaning, increased availability of sanitation products.
Social distancing measures
Lobbies with safe social distancing.
Streamlined check-in and check-out.
Minimal contact with hotel personnel and other guests.
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Amenities at Shangri-La The Marina, Cairns
- Snorkeling
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee shop
- Valet parking
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- Face masks for guests available
- Physical distancing in dining areas
- Physical distancing rules
- Property is cleaned by professional cleaning companies
- Process in place to check health of guests
- CCTV in common areas
- CCTV outside property
- Hand sanitizer in guest accommodation and key areas
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against coronavirus
- 24-hour security
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- All plates, cutlery, glasses and other tableware have been sanitized
- Delivered food is securely covered
- Guests can opt out of accommodation cleaning
- Staff follow all safety protocols as directed by local authorities
- Disinfection of high-touch surfaces
- First-aid kit
- Enhanced cleaning
- Thermometers for guests provided by property
- Safe
- Cleaning products
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Car rental
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Shoeshine
- Room service
- Tour desk
- Key card access
- Express check-out
- Video conferencing
- 24hr front desk
- Conference rooms
- Wedding services
- Ticket service
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit wheelchair accessible
- Multi-lingual staff
- Hypoallergenic
- Hypoallergenic pillow
- Lowered sink
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Non-smoking rooms available
- Roll-in shower
- Disabled Access
- Elevator
- Shower chair
- Accessible by elevator
- Accessible parking
- Toilet with grab rails
- Upper floors accessible by elevator
Dining
- Wine glasses
- Electric kettle
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Vending machine (drinks)
- Vending machine (snacks)
General
- Executive lounge access
- Garden view
- Hardwood or parquet floors
- Inner courtyard view
- Interconnected room(s) available
- Mountain view
- Pool view
- Storage available
- Quiet street view
- Sea view
- Rooftop
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Things to do
- Gift shop
- Shops (on site)
- Eco tourism
- Bicycle rental
- Casino
- Fishing
- Diving
- Snorkeling
- Horse riding
- Table tennis
- Shopping
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- Smartphone dock
- TV
Outdoor
- Outdoor furniture
- Picnic area
- Garden
- Terrace/Patio
- Grill
- Balcony
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Children's high chair
Parking and transportation
- Parking (surcharge)
- Shuttle service (additional charge)
- Airport shuttle
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Computer use available
- Fax/photocopying
- Laptop safe
- Desk
Pool
- Outdoor pool
- Pool towels
- Rooftop pool
- Pool bar
Fitness
- Fitness centre
- Tennis
Reviews of Shangri-La The Marina, Cairns
8.4
Based on 3,038 verified guest reviews
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Pros:Amazing location walking distance from the harbor with many shops and restaurants within the same complex. Luxurious and modern rooms without feeling pretentious.
Cons:Breakfast service was $20 and most of the buffet choices were unappetizing; the omelettes and French toast prepared on request by the chef were pretty good but overall there are likely better options around Cairns. The pool was really nice but closed unusually at 8pm.
Pros:We wanted to be able to relax and unwind at our first destination in Australia, this was definitely the place, the pool was very relaxing and the sunrise on the marina side was breathtaking. They had our room ready and allowed us to check in early. They also had complementary champagne and chocolates upon arrival. They also upgraded our room to a higher level so we had a better view of the bay. The location is with in walking distance to everything, including the ferries at the marina. All in all one of the best parts of our stay was the staff, they were all so welcoming, accommodating and extremely pleasant (esp Kelly and Luke!). I would definitely stay here again.
Cons:pool furniture showed some signs of wear.
Pros:Very disappointing hotel more like 2 stars. Very old not Kleenex bad service. Value for money zero. Don't stay here!!!!!
Pros:Friendly and helpful staff. Close to pier, shopping, restaurants, and anything you would need really. Nice clean rooms. Large bathroom. Beautiful pool.
Cons:Wifi reception was poor in the rooms.
Cons:During our stay the towel was not very clean coz I saw three times the hair in the towel.
Pros:The proximity to the harbor, the restaurants and the facility was top notch. We loved our stay.
Pros:The staff were awesome; generally very friendly
Cons:This hotel is not representative of the Shangri-La group, and I struggle to see how it maitains a 5-star rating. The showerdid not drain properly, grit between the shower tiles is black in places, the fan is chipped, carpet stained, phone's "quick dial" buttons did not work, and the room is old and dated and sparsely furnished.
Location
Pierpoint Road Po Box 7170, Cairns, QLD 4870
What's nearby
- Esplanade Lagoon202 m
- Cairns Regional Gallery298 m
- Cairns Rainforest Dome336 m
- Reef Hotel Casino0.4 km
- Cairns Esplanade0.5 km
- Center of Contemporary Arts0.6 km
- Cairns Historical Society Museum0.7 km
- Cairns Central Shopping Centre1 km
- Cairns Civic Theatre1.5 km
- Barlow Park1.7 km
- Cazaly's Stadium3.7 km
- Flecker Botanic Gardens4.1 km
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Shangri-La The Marina, Cairns
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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Top tips for your stay at Shangri-La The Marina, Cairns
- If you’re after a cheap room at Shangri-La The Marina, Cairns, then you should consider staying during the low season. The cheapest deals can generally be found in February and July.