|Distance to city centre||8.5 km|
|Distance to airport||15.5 km|
|amazing hotel||in 8 reviews|
|amazing staff||in 166 reviews|
|asian restaurant||in 6 reviews|
|beach and pool||in 28 reviews|
|customer service||in 60 reviews|
|foam soft||in 7 reviews|
|food was great||in 166 reviews|
|lobby bar||in 14 reviews|
|nightly entertainment||in 14 reviews|
|ocean view||in 41 reviews|
|room service||in 56 reviews|
|tuna tartar||in 2 reviews|
Best hotel ever!
Staff was always friendly and very attentive. Beautiful resort.
Everything is perfect!!
Not worth the money
Room was clean. Staff were friendly and helpful.
Food is just okay. Not sure if it's because it wasn't peak season by then.
everything was perfect, this hotel didn't miss a thing. Every detail was attended to. What a great stay!
The staff was amazing, very welcoming and surprised us with cute things sent to the room to celebrate a birthday. Very impressed with the cleanliness and amenities of this hotel.
Food at the pelicanos could be better, very fried and bar like good options. Would like to see a smoothie bar or fresh juice area.
Beautiful poolside view of the beach Comfortable room with amazing view of pool and beach Friendly staff!
Great food if you are a seafood lover. If not, you may not like the other options available. Spice needs to add tostadas to their breakfast menu!
Can't say enough good things about our stay at Hyatt Zilara. From the moment we stepped foot from our airport transfer, every single staff member that we interacted with throughout our stay was completely warm, courteous helpful, and just extremely nice. I concluded that the reason the property is prettier than neighboring resorts has to be due to the fact that there was always a small number of staff maintaining a meticulous level of cleanliness and presentation. The open air concept of the hotel is neat and helps to provide that tropical feel. As an all inclusive, adults only resort, food and drinks were also amazing...not to mention that they have all of the popular premium liquors (Grey Goose, Capt Morgan, Crown Royal etc). Finally, it's even prettier than the photos that you'll find on the web!
We would definately vacation here again!!
Awesome service! Very clean beach! Super good food! Great rooms! Loved the "adult only" part! Overall perfect vacation!!
There is nothing we didn't like!
We liked a good food and service was excellent
There was no night bar and nothing to do after 9pm. A small selection of restaurants for dinner
Best on the strip
Great romantic getaway!!
the massages at the spa were incredible!!
Nice food and stuff.
Room with two separate beds. Uncomfortable
When it comes to modern resorts that are all-inclusive and geared towards adults, Hyatt Zilara Cancun is a popular option among many. It offers over 300 hundred suites that easily cater to the needs of a variety of travelers and tourists. All of them include contemporary decor along with outstanding views of the ocean, pool, and resort. Hyatt Zilara Cancun is easily accessed from the airport via complimentary shuttle or private transportation. Area attractions include the Interactive Aquarium to the south, numerous parks in the surrounding area, and even golf courses that guests can take advantage of to play a round or two during the day. The rooms at Hyatt Zilara Cancun have a fun and relaxed atmosphere, and check in is at 3 p.m. daily. Accommodations vary in size all the way from those which are a few hundred square feet with cozy beds, TVs, full bathrooms, and balconies, to penthouse suites that offer over 1,300 feet of floor space, vanity counters, spacious bedrooms, dedicated living rooms, dining rooms, telescopes for stargazing at night, double whirlpool tubs, complimentary bathrobes, LED satellite TVs, coffee makers, exclusive access to the Chef's Plate gourmet restaurant and more. Hyatt Zilara Cancun has a lot to offer in terms of in-house dining and activity options. There are a total of six options when it comes to food as well as five separate bars. Guests can indulge in open-air seafood restaurants and a la carte options that overlook the sea. Those staying here can also drop in on nightly entertainment that features a celebration of Mexican culture and Venetian carnival shows, as well as play games, take art classes, attend culinary lessons, experience wine tasting, water sports, and more.
Based on 3,423 reviews
Policies vary by room type and provider.
|Playa Del Carmen||64.7 km|