4 stars
Canopy by Hilton Cancun La Isla
Boulevard Kukulcan South North Km 12 5, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 689 1193Photos of Canopy by Hilton Cancun La Isla
Overview
Hello and welcome to Canopy by Hilton Cancun La Isla, an urban hotel beside the lagoon in the Cancun Hotel Zone. Enjoy being steps from some of the best shopping brands, restaurants, and white sand beaches. At Canopy, we have got you covered. Our Just-Right Rooms are comfortable, modern spaces with the amenities you want, like free WiFi, a 55-inch HDTV, murals from local artists and our exclusively designed Canopy beds. Deluxe rooms feature views of the ocean and double shower, while our suites include a living room, dining area, espresso/bar cart and hanging chair as well as signature Canopy bathrobe. Feel better going forward and fill up your bottles with filtered water on every floor. Welcome the day in the cafe with a delicious artisanal breakfast made with fresh ingredients and local produce. Dine at Azulinda Cafe and Bar or head to the roof to sip cocktails, fresh juices and coffee al fresco. We also offer an om-site spa, complete with treatment rooms, to help you relax and rejuvenate. Enjoy the view while working out or relaxing poolside at our rooftop fitness center and outdoor pool. If there is business to be done, settle into our co-working space with comfortable seating and plenty of charging outlets. We also offer three boardrooms for meetings and events, and our beautiful terrace will accommodate up to 36 guests.
Latest deals for Canopy by Hilton Cancun La Isla
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Privacy Preferences
Amenities at Canopy by Hilton Cancun La Isla
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Free parking
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
General
- Interconnected room(s) available
- Lake view
- Landmark view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Solarium
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Hypoallergenic
- No smoking
- Non-feather pillow
- Private entrance
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Accessible by elevator
- Allergy-free room
- Upper floors accessible by elevator
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- TV
- Smartphone dock
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Toilet
- Toilet paper
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Drying rack for clothing
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
- EV charging station
- Valet parking
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Things to do
- Eco tourism
- Beach access
- Casino
- Board games/puzzles
- Evening entertainment
Pool and spa
- Hot tub
- Outdoor pool
- Rooftop pool
- Massage
Workspace
- Laptop safe
- Desk
Outdoor
- Terrace/Patio
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of Canopy by Hilton Cancun La Isla
8.5
Very good
636 verified ratings
Wonderful
395
Very good
106
Good
47
Okay
26
Fair
13
Mediocre
12
Poor
37
Summary of reviews
Guests say
Guests appreciated the hotel's pool and location, highlighting the rooftop pool as a favorite feature. However, many reviews pointed out issues with service, particularly at the front desk, and concerns about cleanliness in the rooms. Overall, while some guests enjoyed their stay, there were significant complaints that impacted their experience.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.5 out of 10
232 reviews
8.5 out of 10
21 reviews
8.5 out of 10
15 reviews
Location
Boulevard Kukulcan South North Km 12 5, 77500 Cancún, Quintana Roo
What's nearby
- La Isla Shopping Mall326 m
- Kukulcan Plaza1.1 km
- Spa at The Royal Sands1.6 km
- Cancun Golf Club at Pok Ta Pok2.5 km
- Hard Rock Cafe Cancun2.8 km
- CoCo Bongo Cancun2.8 km
- Cancun Convention Center3 km
- Iberostar Cancun Peninsula Convention Centre5.3 km
- Iberostar Golf Club Cancun5.5 km
- Playa Delfines6 km
- El Rey Ruins6.1 km
- Puerto Cancun7.1 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Canopy by Hilton Cancun La Isla
Low season | November |
|---|---|
High season | March |
Average price (weeknight) | C$ 303 |
Average price (weekend night) | C$ 374 |
When to book a room at Canopy by Hilton Cancun La Isla
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.1 |
|---|---|
Distance to downtown | 8.5 km |
Nearest Airport | Cancun |
Distance to airport | 14.6 km |