Pros (+) Room and location
Cons (-) Service a bit slow. Briefing on arrival fair. Food average
4 stars
Hotel on the Promenade
11 Arthurs Road, 8005 Cape Town, Western Cape, South Africa
Cape Town, South Africa
See location+27 214 345 979Photos of Hotel on the Promenade
Overview
Family-friendly hotel with spa services and a 24-hour front desk Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, valet parking, and coffee/tea in a common area. Hotel on the Promenade offers 7 accommodations with minibars (stocked with some free items) and minibars. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Housekeeping is offered daily and irons/ironing boards can be requested. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Hotel on the Promenade
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Conditioner
Dining
- Wine glasses
- Grocery deliveries
- Packed lunches
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Services and conveniences
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Room service
- Tour desk
- Key access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Things to do
- Beach access
- Bicycle rental
- Fishing
- Board games/puzzles
- Golf
- Canoeing
- Cycling
- Scuba diving
- Diving
- Horse riding
- Mini-golf
- Hiking
Accessibility and suitability
- Entire unit located on ground floor
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Bathroom
- Hairdryer
- Open-air bath
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Toilet
- Toilet paper
- Walk-in shower
General
- Family rooms
- Hardwood or parquet floors
- Storage available
- Seating area
- Slippers
- Telephone
Workspace
- Computer use available
- Fax/photocopying
- Laptop safe
- Smartphone
- Desk
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Streaming service
- TV
Bedroom
- Extra-long beds (> 2 metres)
- Feather pillow
- Socket near the bed
Outdoor
- Terrace/Patio
- Balcony
Health and safety
- Daily housekeeping
- Safe
Spa
- Massage
Reviews of Hotel on the Promenade
9.3
Wonderful
865 verified ratings
Wonderful
742
Very good
84
Good
25
Okay
7
Fair
1
Mediocre
3
Poor
3
Summary of reviews
Guests say
Guests consistently praised the hotel's great location, friendly service, and clean rooms. Many enjoyed the cozy atmosphere and the quality of the restaurant, although some mentioned noise issues and slow service at times. Overall, it is considered a charming place to stay with a lot of positive experiences.AI-generated from customer reviews
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Score by provider
9.3 out of 10
531 reviews
9.6 out of 10
8 reviews
8.2 out of 10
1 review
All reviews
Location
11 Arthurs Road, 8005 Cape Town, Western Cape
What's nearby
- Signal Hill1.3 km
- Cape Town Stadium2.6 km
- Long Street2.7 km
- City Bowl2.9 km
- Parliament of South Africa3 km
- Clifton3 km
- Victoria & Alfred Waterfront3.2 km
- Cape Town International Convention Centre3.5 km
- Table Mountain5.3 km
- Table Bay6.4 km
- University of Cape Town7.9 km
- Sunset Beach11.4 km
Policies
Check-in/Check-out | Check in anytime after 1:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hotel on the Promenade
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Cape TownGood to know
Value for money | Distance to downtown | Nearest Airport | Distance to airport |
|---|---|---|---|
9.2 | 5.0 km | Cape Town Intl | 20.6 km |
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