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The Westin Cape Town

Convention Square, 8000 Cape Town, Western Cape, South Africa
+27 214 129 999

Cheapest
rate per night

8.9

Excellent
based on 536 reviews
The Westin Cape Town - Cape Town, South Africa
Tue. 22/6
-
Wed. 23/6
Compare vs. KAYAK |

Provider Nightly total
MARRIOTTDERBYSOFT C$ 123
KAYAK C$ 125
Trip.com C$ 128
MARRIOTTDERBYSOFT
KAYAK
Trip.com

Good to know

Value for money

8.6

Distance to city centre

2.1 km

Location rating

9.3

Nearest Airport

Cape Town Intl

Distance to airport

17.6 km

Rooms available at The Westin Cape Town

Tue. 22/6
Wed. 23/6

King Rooms

C$ 123+

Bed type
Provider
Total stay + taxes & fees
King bed
C$ 123
Unknown
C$ 128
King bed
C$ 136
King bed
C$ 152
King bed
C$ 161
King bed
C$ 303
King bed
C$ 393

Deluxe Rooms

C$ 125+

Bed type
Provider
Total stay + taxes & fees
Unknown
C$ 125
Unknown
C$ 129
Unknown
C$ 239

Reviews of The Westin Cape Town

Pros

Cons

Traveller rating

3
1
0
0
0

Time of year

Traveller type

Show reviews that mention

+
staff very friendly in 138 reviews
great breakfast in 109 reviews
room with great in 76 reviews
room was good in 73 reviews
room service in 72 reviews
excellent location in 64 reviews
great hotel in 61 reviews
customer service in 60 reviews
shuttle service in 46 reviews
food was not great in 41 reviews
hotel facilities in 34 reviews
executive club in 24 reviews
convention center in 20 reviews
swimming pool in 17 reviews
waterfront in 16 reviews
cape town in 15 reviews
westin in 13 reviews
egg or omelets in 7 reviews
great view in 7 reviews
great stay in 6 reviews
urine smell in 6 reviews
well appointed in 5 reviews
  • Excellent
    Nov. 2015
    9.7

    Superb Hotel. Kudos to the designer, the manageme

    Extremely pleasant, capable, and helpful staff ! Well appointed room with great view ! Exceptionally good black-out shades in room that permitted good sleep while adjusting to new time zone ! Very comfortable, Quiet room! Good spa facilities. Good on-sight restaurants. Good buffet breakfast. Excellent wifi, including in the room !! Beautiful design/architecture. Bright and cheerful. I REALLY LIKED THIS HOTEL !!

    Minor complaint: The "lap pool" usually did not serve for swimming laps as it was the only pool at the hotel, it was only one lap wide, and was used by guests for simply lounging in the water. However, the gym was well equipped, so I was still able to get good exercise.

  • Excellent
    Jun. 2015
    9.7

    Great option

    high quality facility providing full service. Staff is competent, professional and helpful. Room are comfortable and clean. Food is very good. Internet works well

    Sometimes prices on high side for Cape Town where there are plenty of options

  • Excellent
    Feb. 2015
    9.7

    Great hotel

    Comfortable, clean and modern; we stayed in a suite which comes with a great breakfast and cocktail hour

  • Good
    Jan. 2015
    7.7

    Good All Around Choice for Sightseeing in Capetown

    The location is a right between downtown and the V&A Waterfront. Everything is walkable plus you have great cab service as well as the hop-on hop-off bus right out in front of the hotel. Since this hotel is adjacent to the convention center, getting to anything you want for business or please is easy to do. The breakfast spread in the mornings was excellent and the rooms were nicely appointed wth hotel being very clean.

    Since the hotel is at the convention center, if there is a large convention in town (that you are not a part of) you may get overwhelmed by conventioneers. There was a large ANC convention in town while we were there. The hotel was able to handle the added quests, so it reallly wasn't a problem but could be an issue for some. Check the Cenvention Center schedule prior to booking. The only other issue I had was the customer service in general. I really thnk this issue is more cultural to South Africa than it is an issue at the Westin. I just didn't feel like the conceirge's were as helpful as they should be getting tickets for me or helping me find a good restaurant. I sat in the bar area of one of the hotels restaurants (1 meter from a restaurant table - didn't realize it) and we asked to order a desert and was told we needed to get up an move 1 meter to the next table. This kind of rigidity does not exist in the USA..,.the customer is always right and we would have been served. That night we decided to get up and move back to our room. At breakfast, there was mixup with the number of people in our room booking (they claimed the reservatin was for one and we had two in the room). Breakfast was supposed to be complimentary but they made us pay for one breakfast each morning (200 Rand)....an inconvenience. I think this would have been handled differently in the US. Overall, I would recommend the hotel for its location and nice amenities, just don't expect 5 star American style service anywhere in South Africa. (Although I will say the overall service level in South Africa is much higher than anywhere I have been in Europe....espeicallly restaurants)

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About The Westin Cape Town

Overview

Memorable experiences await at The Westin Cape Town. Enjoy exclusive rooms with unique views over the V&A Waterfront, Table Mountain and the whole of Table Bay. Each of The Westin’s 483 guest rooms and suites are elegantly appointed and boast the latest amenities for guests’ total comfort and rejuvenation. The iconic Heavenly Beds ensure a sound slumber for a restorative and productive stay. The Westin is an unmatched meeting, conference and banqueting venue with 19 unique spaces. It offers some of the largest and most sophisticated hotel conference and banqueting facilities in the city, as well as a direct connection to the CTICC. The hotel’s personalised services make it effortless to provide a memorable experience for every invitee. The culinary diversity will also delight with a selection of elegant restaurants and bars on offer from our Thirty7 Showkitchen to the Westin Club with its panoramic views on the 19th floor as well the outdoor Louis B’s Terrace and indoor Raleigh’s Lounge and Bar.

Marriott

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.9 Excellent

based on 536 reviews

9.3

Cleanliness

9.3

Comfort

9.2

Facilities

8.2

Food

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities at The Westin Cape Town

Computer use available
Babysitting or child care
Business centre
Wake-up service
Wi-Fi available in all areas
Internet
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Cribs available
Currency exchange on-site
Feather pillow
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Multi-lingual staff
Free toiletries
Shoeshine
Shops (on site)
Heated pool
Room service
Smoke alarms
Hardwood or parquet floors
Heating
Breakfast included
Special diet menus (on request)
Tour desk
Bicycle rental
Physical distancing in dining areas
Physical distancing rules
Spa
Hot tub
Interconnected room(s) available
Cycling
Indoor pool
Outdoor pool
Diving
Snorkeling
Key card access
CCTV in common areas
Kids meals
CCTV outside property
Kid-friendly buffet
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Beauty salon
Laptop safe
Express check-out
Parking
Hairdryer
Fitness centre
Horse riding
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Non-feather pillow
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitized
Airport shuttle (surcharge)
Food can be delivered to guest accommodation
Continental breakfast
Complimentary breakfast
Guests can opt out of accommodation cleaning
Pets not allowed
Staff follow all safety protocols as directed by local authorities
Bathrobe
Private bathroom
24hr front desk
Designated smoking area
Storage available
Private parking
Conference rooms
Wedding services
Spa and wellness centre
Free Wi-Fi
Radio
Ticket service
Non-smoking rooms available
Terrace/Patio
Disabled Access
Roll-in shower
Beach towels
Linens
Towels
Safety deposit box
Sea view
Seating area
Elevator
Hiking
Massage
Shampoo
Shower
Adapter
Sofa
Alarm clock
Soundproof rooms
Bathtub
Body soap
Bottle of water
Breakfast in the room
Tea/coffee maker
Telephone
Carpeted
Toilet
Toilet paper
Safe
Sauna
Trash cans
TV
Conditioner
Valet parking
Desk
VIP room facilities
Wardrobe or closet

FAQs when booking at The Westin Cape Town

Does The Westin Cape Town have special cancellation policies due to coronavirus (COVID-19)?

Where is The Westin Cape Town located?

When is check-in time and check-out time at The Westin Cape Town?

Does The Westin Cape Town offer free Wi-Fi?

Does The Westin Cape Town offer free parking?

Does The Westin Cape Town offer free airport shuttle service?

How far is The Westin Cape Town from the airport?

Can you bring pets to The Westin Cape Town?

Does The Westin Cape Town have a pool?

Photos of The Westin Cape Town

The Westin Cape Town - Cape Town - Building
All Photos (34)
The Westin Cape Town - Cape Town - Building
Building (1)
The Westin Cape Town - Cape Town - Bedroom
Bedroom (7)
The Westin Cape Town - Cape Town - Pool
Pool (2)
The Westin Cape Town - Cape Town - Lobby
Lobby (1)

Property safety measures

The Westin Cape Town has implemented the following measures:

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Location

Most Popular Landmarks

  • Greenmarket Square0.9 km
  • Victoria & Alfred Waterfront1 km
  • Bo Kaap Museum1.2 km
  • Castle of Good Hope1.2 km
  • District Six Museum1.3 km
  • Green Point Stadium1.9 km

Cape Town Travel Guide

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