Best Western Le Donjon

2 Rue Du Comte Roger, 11000 Carcassonne, Aude, France
+33 4 68 11 23 00

Cheapest
rate per night

8.6

Excellent
based on 2,288 reviews
Best Western Le Donjon - Carcassonne, Aude, France
Check-in
-
Check-out
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Provider Nightly total
Agoda.com C$ 124
Best Western C$ 129
Hotels.com C$ 130
Agoda.com
Best Western
Hotels.com

Good to know

Distance to city centre 1.2 km
Location rating 8.9
Nearest Airport Toulouse Blagnac
Distance to airport 93.4 km

Rooms

Check-in
Check-out

Queen Rooms

C$ 144+

Bed type
Provider
Nightly base price
Unknown
C$ 144 per night
Queen bed
C$ 363 per night

Superior Rooms

C$ 262+

Bed type
Provider
Nightly base price
Unknown
C$ 262 per night
Queen bed
C$ 289 per night
Unknown
C$ 289 per night
Unknown
C$ 289 per night

Double Rooms

C$ 198+

Bed type
Provider
Nightly base price
Unknown
C$ 198 per night
Unknown
C$ 336 per night

Classic Rooms

C$ 130+

Bed type
Provider
Nightly base price
Queen bed
C$ 130 per night
Unknown
C$ 162 per night
Queen bed
C$ 163 per night
Unknown
C$ 187 per night

Standard Rooms

C$ 160+

Bed type
Provider
Nightly base price
Unknown
C$ 160 per night
Unknown
C$ 204 per night

Reviews

Pros

Traveller rating

423
137
31
9
0

Time of year

Traveller type

Show reviews that mention

+
breakfast buffet in 112 reviews
car park in 62 reviews
carcassonne in 90 reviews
great location in 314 reviews
great view in 33 reviews
helpful staff in 209 reviews
inside the medieval in 37 reviews
main hotel in 194 reviews
ride from the car in 4 reviews
small room in 164 reviews
  • Excellent
    Mar. 2020
    10.0

    Lovely hotel in the centre of a medieval city

    Not a complaint but a bit of a warning: drinks are a little pricey in the bar.

  • Good
    Mar. 2020
    8.0

    After arriving at the secured hotel car park in the middle of the night and experiencing a little difficulty in communicating with the hotel, the night manager 'rescued us' and took us and our luggage to the hotel and made us most welcome. It transpired that he knew our home town having worked in Wales for two years!

    There was nothing about this hotel or its staff that we didn't like and we would be happy to stay there again.

  • Good
    Mar. 2020
    7.0

    Great location inside the Medieval city.

    Getting there was quite a performance. I arrived in torrential rain and hail and took a taxi but was dropped off at a car park and had no idea where the hotel was! Eventually some other people arrived at the car park and I asked them. One turned out to be from the hotel to collect guests as no other cars are allowed inside the old city. I was greeted at reception by a very rude and unhelpful receptionist. That night I asked where the restaurant was and was told it was down the road. I had no coat on as I assumed it would be in the hotel and it was still raining. Again she was very surly so I gave up and ate the complimentary biscuits in my room. The next day’s receptionist was the complete opposite and was friendly and helpful. Again I had the same performance of being dropped at the car park to await my taxi - heaven help you if it doesn’t arrive. The hotel was full of character but was quite cold and very dimly lit, especially in the bedrooms where it was too dark to read.

  • Excellent
    Feb. 2020
    10.0

    The property is centrally located in La Cité making it easy to walk to the shops and restaurants. Staff was kind efficient.

  • Good
    Feb. 2020
    7.9

    Really central location in the Old City.

    Breakfast was €15 for continental. Bit steep, not a load of choice. Bar was poor.

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About

Overview

Located right in the heart of Carcassonne’s medieval citadel, the hotel’s 61 rooms are spread over three buildings. Guests are greeted by a warm welcome and provided with excellent service by a staff attentive to each client’s needs and comfort. The Best Western Plus Hotel Le Donjon is made up of three different buildings, Le Donjon, Le Clos Trencavel and La Maison des Remparts. Our hotel has a restaurant and lounge, four conference rooms which will accommodate up to 100 guests, business services and a reception area with a television and reading lounge. Our guest rooms are equipped with television, telephone with dataports and Wi-Fi access, coffee/tea maker, hairdryer, air-conditioning, and room service. Elevators are available for your use in Le Donjon and in La Maison des Remparts. Enjoy your stay.

bestwestern.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.6 Excellent

based on 2,288 reviews

8.9

Location

8.3

Service

6.8

Room

5.2

Food

Things to Know

  • Pleasant hotel grounds
  • Comfortable beds

Check in

4:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled Access
Babysitting or child care
Business centre
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24hr front desk
Safe
Storage available
Terrace/Patio
EV charging station
Elevator
Express check out
Hairdryer
Internet (surcharge)
Concierge service
Gift shop
Laundry facilities
Cable or satellite TV
Airport shuttle

FAQs when booking at Best Western Le Donjon

Where is Best Western Le Donjon located?

Best Western Le Donjon is located at 2 Rue Du Comte Roger, 1.2 km from the centre of Carcassonne. Aude Gate is the closest landmark to Best Western Le Donjon.

When is check-in time and check-out time at Best Western Le Donjon?

Check-in time is 4:00 PM and check-out time is 12:00 PM at Best Western Le Donjon.

Does Best Western Le Donjon offer free Wi-Fi?

Yes, Best Western Le Donjon offers free Wi-Fi.

Does Best Western Le Donjon offer free parking?

No, Best Western Le Donjon does not offer free parking.

Does Best Western Le Donjon offer free airport shuttle service?

No, Best Western Le Donjon does not offer free airport shuttle service.

How far is Best Western Le Donjon from the airport?

Best Western Le Donjon is 4.8 km from Carcassonne Salvaza. Best Western Le Donjon is 39.2 km from Castres Mazamet.

Can you bring pets to Best Western Le Donjon?

Yes, Best Western Le Donjon is a pet-friendly hotel.

Does Best Western Le Donjon have a pool?

No, Best Western Le Donjon does not have a pool on-site.

Photos

All Photos (22)
Bedroom (10)
Bar (1)
Lounge (2)
Restaurant (2)

Location

Most Popular Landmarks

  • Aude Gate 36 m
  • Medieval City 59 m
  • Cité de Carcassonne 63 m
  • Château Comtal 80 m
  • Hat Museum 85 m
  • Basilica of St. Nazaire and St. Celsus 137 m

Getting Around

Carcassonne Salvaza 4.8 km
Castres Mazamet 39.2 km
Carcassonne Boulevard Omer Sarraut 1.5 km
Gare de Carcassonne 1.6 km

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Hotels France Occitanie Carcassonne Best Western Le Donjon