Traveler reviews
Overall rating
7.6
Good
Based on 15 reviews
Boarding
7.4
Comfort
8.0
Crew
8.8
Entertainment
6.0
Food
6.2
Skip to main content
More
Find cheap flights on Cayman Airways
Round-trip
Travellers
18+
1 adult (age 18-64) selected
over 18
0 students (age over 18) selected
12-17
0 youths (age 12-17) selected
2-11
0 children (age 2-11) selected
under 2
0 seat infants (below age 2) selected
under 2
0 lap infants (below age 2) selected
Economy
Carry-on bag
0 carry-on bags selected
Checked bag
0 checked bags selected
Baggage per passenger
Cayman Airways information
| IATA Code | KX |
|---|---|
| Routes | 29 |
| Top route | George Town Owen Roberts Intl to Miami |
| Airports served | 14 |
| Top airport | George Town Owen Roberts Intl |
Cayman Airways traveller reviews
Pros
"crew was courteous and helpful."
(in 5 reviews)
"Flight attendants were very polite"
(in 7 reviews)
"Flight was great."
(in 6 reviews)
Cons
"Rough start to our vacation."
(in 1 review)
""Late flight, poor customer service.""
(in 3 reviews)
"The flight delayed and we weren't informed"
(in 3 reviews)
Recent reviews
Traveler rating
4
0
0
0
0
-
8.0
Flight crew made the flight very enjoyable as they were friendly, helpful and accommodating. Flight time was 3:40 compared to the 4:30 that was captured on our itinerary, so that was a pleasant surprise. In flight entertainment was good with plenty of selection, however some of the choices that my family tried were slow to load and stalled out a few times. We were able to restart and everyone finished watching their movies. Food was pretty basic: croissant, turkey or chicken lunch meat with Swiss cheese and a bag of Lay’s potato chips. Still a bonus considering most airlines offerings which is nothing but peanuts or a cookie.
Reviewed Mar. 2023review from
-
10.0
Best experience ever. Crew were amazing, kept me informed throughout. Boarding was on time and spot on. Id book again most def
Reviewed Nov. 2022review from
-
10.0
Food
Reviewed Oct. 2022review from
-
10.0
Food could have been better, and internet that allows texting/WhatsApp and other basics on the phone instead of just inflight entertainment would have been nice.
Reviewed Jul. 2022review from
-
9.5
Pros: yes as always. seats comfortable with sufficient leg room
Cons: missing in flight entertainmentReviewed Aug. 2020review from
-
8.0
Cons: More drinks/beverages
Reviewed Dec. 2019review from
-
3.3
Cons: Leave on time. More leg room
Reviewed Nov. 2019review from
-
10.0
Pros: Boarding
Reviewed Sep. 2019review from
-
5.3
Cons: The flight delayed and we weren't informed
Reviewed Aug. 2019review from
-
7.0
Cons: Cayman Airways is always late.
Reviewed Aug. 2019review from
-
7.0
Cons: Complimentary food
Reviewed Jul. 2019review from
-
7.0
Pros: Crew great
Cons: Plane on timeReviewed Jul. 2019review from
-
6.4
Pros: Crew was good and plane was new...loved the big above storage
Cons: The online process was TERRIBLE. Navigating the website / getting boarding passes was like 1999. Need a massive upgrade. Also for a 4 hour flight, you need some kind of on-board entertainment. And if not, let passengers know.Reviewed Mar. 2019review from
-
10.0
Pros: crew was courteous and helpful
Cons: in flight entertainmentReviewed Feb. 2019review from
-
3.0
3 1/2 hours late
Pros: Short ride
Cons: The plane was 3 1/2 hours late...I was constantly getting updated that the departure time was changed from 8:15pm to 9:30pm to 10:15pm finally to 11:05pm. When the plane did arrive, no one could tell us what happened—they literally said “we don’t know why it’s late”. YOU’RE THE AIRLINE; if any one should know what’s going on, it should be you!Reviewed Nov. 2018review from
-
8.0
Grand Cayman
Pros: Super nice people
Cons: Their airport under remodeling so from arrival gates to departure gates is a hike around the outside. Very crowded departure area with limited seats.Reviewed Aug. 2018review from
-
8.0
Pros: Would be great to have screens if World Cup in airport
Cons: I like the seatsReviewed Jul. 2018review from
-
6.0
Baggage
Pros: Business Class staff friendly and professional
Cons: Paid for an upgrade , baggage wasn’t tagged as priority and came out last on arrival and box that was professionally wrapped and labeled fragile was crushed up and unrecognizable upon arrival. Baggage staff using unprofessional language, calling me “Baby”Reviewed Jun. 2018review from
-
9.6
Safety first
Pros: I Marked only boarding lower because we did it twice. That was just fine though. The crew was apologetic for having to re board another plane for mechanical problems. They kept everyone up to date of the changes and how we were to progress along the route. Everyone on board understood the crew didn't want to change planes and redo all the pre- flight start ups more than passengers wanted to change after boarding. The crew was most apologetic and super efficient. Well doneReviewed May 2018review from
-
10.0
Couldn't be better
Pros: The cabin attendant was unbelievably efficient and professional. The airport was marvelously clean. The staff was helpful. It's rated the best airport in the Caribbean for a very good reason.Reviewed Apr. 2018review from
-
9.0
Flight was great. But the airport isn't quite yet.
Pros: The flight crew in the plane was terrific. Once the new airport is done is going to be fabulous.
Cons: The gate area was overcrowded the sound system was terrible. Once the new airport is finished it will be wonderful. Until then we'll just get by.Reviewed Apr. 2018review from
-
7.0
Comfortable flight
Pros: The seats are so much more roomy than the other airlines that fly there. It was very comfy.
Cons: It was a short flight with no entertainment or food. Nothing not to like.Reviewed Feb. 2018review from
-
6.0
Cons: We were in business class and it took 40 minutes to receive a drink. Also, there were no power/charging plugs anywhere. Very disappointed
Reviewed Jan. 2018review from
-
6.0
Cons: i missed my flight and my ticket was worthless, no credit was given to alienate the financial burden of buying a one way ticket into Grand Cayman. Somewhat sad.
Reviewed Jan. 2018review from
-
2.0
GCM to MIA. Delayed over 6 hours - no reason
Cons: Late flight, poor customer service.Reviewed Jan. 2018review from
-
2.0
Pilot was rude and unprofessional
Pros: Nothing
Cons: The pilot caused passengers to have major delays. He was rude and unprofessional.Reviewed Nov. 2017review from
-
10.0
Great airline
Pros: On time, room to spread out, and free rum punch - what more could you ask for.Reviewed Nov. 2017review from
-
5.6
Pros: Crew in Grand Cayman did all they could to help us. Hotel and transfer help.
Cons: Flight delayed missed connecting flight. No compensation.Reviewed Nov. 2017review from
-
7.3
Overall a good flight
Pros: I liked the view and the flight attendants was very helpful.
Cons: Nothing much was serve to eat just juice or tea, a small biscuit or chips could do.Reviewed Sep. 2017review from
-
8.6
Pros: Personized service.
Cons: Paid for business class and the seat was broken and did not move.Reviewed Aug. 2017review from
Cayman Airways FAQs
What is Cayman Airways' carry-on size allowance?
On board Cayman Airways flights, cabin baggage should not exceed 55x35x22cm. If your hand luggage is bigger, the Cayman Airways assistance team will most likely ask you to pay extra for checked luggage.
Where does Cayman Airways fly to?
Cayman Airways offers direct flights to 14 cities in 7 different countries. Miami, George Town, and Little Cayman are the most popular cities covered by Cayman Airways.
What is Cayman Airways’ primary hub?
Cayman Airways concentrates most of its flight operations in George Town.
How does KAYAK find such low prices on Cayman Airways flights?
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Cayman Airways.
Flight status
Cayman Airways route map
Top airports served by Cayman Airways
- George Town Owen Roberts Intl Airport (GCM)
- Cayman Brac Gerrard-Smith Airport (CYB)
- Little Cayman Airport (LYB)
- Miami Airport (MIA)
- Tampa Airport (TPA)
- Kingston Norman Manley Airport (KIN)
- New York John F Kennedy Intl Airport (JFK)
- Havana Jose Marti Intl Airport (HAV)
- Los Angeles Airport (LAX)
- Denver Intl Airport (DEN)
- Panama City Tocumen Intl Airport (PTY)
- Bridgetown Grantley Adams Intl Airport (BGI)
- La Ceiba Goloson Intl Airport (LCE)
- Montego Bay Sangster Intl Airport (MBJ)
Cayman Airways contact information
- KX IATA Code
- +1 345 949 8200 Call
- caymanairways.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.