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Cebu Pacific customer reviews
7.0
Based on 222 verified guest reviews
7.1Boarding
7.6Crew
6.0Food
6.7Comfort
5.7Entertainment
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The seats are too cramped, there is barely enough room to shift weight. This could be easy to endure in a one-hour flight, but not more than that. The crew did not clean up shortly after meals. The tray table remained open because of the meal and ate up what is left of the little seating space. The crew were just idling by for 45 minutes before they collected the trash. The airline did not inspect carry-on luggage. Most of the passengers brought too many bags, too large and/or over the weight limit. This undermines safety and discourages those who pay extra for checked bags just to comply with the airline regulations. If the airline is not inspecting carry-on luggage, why should I pay more just to check in some bags?
Pros:The airline assigned the latest airplane to my flight. Its USB charging port was good.
Cons:I do not know why the cabin crew provided a meal on 3 pm than much later around 5 pm. The flight arrived to the destination on 7 pm. I thought I ordered a dinner.
We have been delayed from 3:55pm to 9:00pm
Arrived on time
The space between seats are a bit narrow
Cons:They should have allowed my wife to board and the. Sent her bags on next flight instead of having to rebook a whole new ticket for next day
Very comfortable for a budget airline. Great prices
Pros:The seat has a bit more space than regular economy in competitor airline
Cons:The cabin crews on this flight need some passenger service training!
The flight was delayed for 3 hours and I missed my transit flight.
On-boarding and flight were on time.
Cebu Pacific flight status
Sat 7/27
Cebu Pacific route map - Which destinations does Cebu Pacific fly to?
Find out which destinations you can fly to direct with Cebu Pacific by entering your departure airport. If you want to know if Cebu Pacific flies a certain route, enter both the departure and destination airport before hitting search.Sat 7/27
All Cebu Pacific flight routes
| Flight # | Departure Airport | Arrival Airport | Duration | Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|---|---|---|---|
| 932 | Bangkok (BKK) | Manila (MNL) | 3h 40m | • | • | • | • | • | • | • |
| 560 | Cebu City (CEB) | Manila (MNL) | 1h 35m | • | • | • | • | • | • | • |
| 378 | Cagayan de Oro (CGY) | Manila (MNL) | 1h 45m | • | • | • | • | • | • | • |
| 197 | Cauayan (CYZ) | Manila (MNL) | 1h 10m | • | • | • | • | • | • | • |
| 704 | Dipolog (DPL) | Manila (MNL) | 1h 45m | • | • | • | • | • | • | • |
| 111 | Hong Kong (HKG) | Manila (MNL) | 2h 30m | • | • | • | • | • | • | • |
| 185 | Incheon (ICN) | Manila (MNL) | 4h 15m | • | • | • | • | • | • | • |
| 458 | Iloilo City (ILO) | Manila (MNL) | 1h 30m | • | • | • | • | • | • | • |
| 485 | Manila (MNL) | Bacolod (BCD) | 1h 25m | • | • | • | • | • | • | • |
| 573 | Manila (MNL) | Cebu City (CEB) | 1h 40m | • | • | • | • | • | • | • |
| 110 | Manila (MNL) | Hong Kong (HKG) | 2h 40m | • | • | • | • | • | • | • |
| 186 | Manila (MNL) | Incheon (ICN) | 4h 15m | • | • | • | • | • | • | • |
| 821 | Manila (MNL) | Virac (VRC) | 1h 10m | • | • | • | • | • | • | • |
| 857 | Manila (MNL) | Zamboanga City (ZAM) | 2h 0m | • | • | • | • | • | • | • |
| 505 | Tuguegarao City (TUG) | Manila (MNL) | 1h 20m | • | • | • | • | • | • | • |
| 822 | Virac (VRC) | Manila (MNL) | 1h 15m | • | • | • | • | • | • | • |
| 858 | Zamboanga City (ZAM) | Manila (MNL) | 2h 0m | • | • | • | • | • | • | • |
| 842 | Sanga-Sanga (TWT) | Zamboanga City (ZAM) | 1h 0m | • | • | • | • | • | • | • |
| 841 | Zamboanga City (ZAM) | Sanga-Sanga (TWT) | 0h 55m | • | • | • | • | • | • | • |
| 659 | Manila (MNL) | Tacloban City (TAC) | 1h 35m | • | • | • | • | • | • | |
| 660 | Tacloban City (TAC) | Manila (MNL) | 1h 35m | • | • | • | • | • | • | |
| 703 | Manila (MNL) | Dipolog (DPL) | 1h 45m | • | • | • | • | • | • | • |
| 373 | Manila (MNL) | Roxas City (RXS) | 1h 15m | • | • | • | • | • | • | • |
| 504 | Manila (MNL) | Tuguegarao City (TUG) | 1h 10m | • | • | • | • | • | • | • |
| 751 | Manila (MNL) | Ho Chi Minh City (SGN) | 2h 50m | • | • | • | • | • | • | • |
| 783 | Manila (MNL) | Ozamiz (OZC) | 1h 50m | • | • | • | • | |||
| 784 | Ozamiz (OZC) | Manila (MNL) | 1h 45m | • | • | • | • | |||
| 639 | Manila (MNL) | Puerto Princesa (PPS) | 1h 30m | • | • | • | ||||
| 435 | Cebu City (CEB) | Zamboanga City (ZAM) | 1h 10m | • | • | • | • | • | ||
| 436 | Zamboanga City (ZAM) | Cebu City (CEB) | 1h 5m | • | • | • | • | • | ||
| 3953 | Manila (MNL) | Davao City (DVO) | 2h 10m | • | • | • | • | • | • | • |
| 324 | Daraga (DRP) | Manila (MNL) | 1h 15m | • | • | • | ||||
| 323 | Manila (MNL) | Daraga (DRP) | 1h 10m | • | • | • | ||||
| 486 | Bacolod (BCD) | Manila (MNL) | 1h 25m | • | • | • | • | • | • | • |
| 931 | Manila (MNL) | Bangkok (BKK) | 3h 35m | • | • | • | • | • | • | • |
| 391 | Manila (MNL) | Cagayan de Oro (CGY) | 1h 50m | • | • | • | • | • | • | |
| 752 | Ho Chi Minh City (SGN) | Manila (MNL) | 2h 45m | • | • | • | • | • | • | • |
| 332 | Kalibo (KLO) | Manila (MNL) | 1h 20m | • | • | • | • | • | • | • |
| 331 | Manila (MNL) | Kalibo (KLO) | 1h 20m | • | • | • | • | • | • | • |
| 5757 | Da Nang (DAD) | Manila (MNL) | 2h 35m | • | • | • | ||||
| 3958 | Davao City (DVO) | Manila (MNL) | 2h 5m | • | • | • | ||||
| 5756 | Manila (MNL) | Da Nang (DAD) | 2h 45m | • | • | • | ||||
| 310 | Manila (MNL) | Taipei City (TPE) | 2h 15m | • | • | • | • | • | • | • |
| 548 | Singapore (SIN) | Cebu City (CEB) | 3h 55m | • | • | • | • | • | • | • |
| 455 | Manila (MNL) | Iloilo City (ILO) | 1h 25m | • | • | • | • | • | • | • |
| 547 | Cebu City (CEB) | Singapore (SIN) | 3h 45m | • | • | • | • | • | • | • |
| 648 | Puerto Princesa (PPS) | Manila (MNL) | 1h 35m | • | • | • | • | • | • | • |
| 227 | Cebu City (CEB) | Puerto Princesa (PPS) | 1h 25m | • | • | • | • | • | • | • |
| 120 | Angeles City (CRK) | Hong Kong (HKG) | 2h 15m | • | • | • | • | • | • | • |
| 915 | Angeles City (CRK) | Boracay (MPH) | 1h 10m | • | • | • | • | • | • | • |
| 121 | Hong Kong (HKG) | Angeles City (CRK) | 2h 10m | • | • | • | • | • | • | • |
| 916 | Boracay (MPH) | Angeles City (CRK) | 1h 15m | • | • | • | • | • | • | • |
| 228 | Puerto Princesa (PPS) | Cebu City (CEB) | 1h 20m | • | • | • | • | • | • | • |
| 15 | Dubai (DXB) | Manila (MNL) | 9h 30m | • | • | • | • | • | • | • |
| 14 | Manila (MNL) | Dubai (DXB) | 8h 50m | • | • | • | • | • | • | • |
| 311 | Taipei City (TPE) | Manila (MNL) | 2h 35m | • | • | • | • | • | • | |
| 50 | Melbourne (MEL) | Manila (MNL) | 8h 45m | • | • | • | ||||
| 156 | Cebu City (CEB) | Angeles City (CRK) | 1h 30m | • | • | • | ||||
| 609 | Angeles City (CRK) | Cebu City (CEB) | 1h 35m | • | • | • | ||||
| 261 | Iloilo City (ILO) | Puerto Princesa (PPS) | 1h 10m | • | • | • | ||||
| 262 | Puerto Princesa (PPS) | Iloilo City (ILO) | 1h 10m | • | • | • | ||||
| 49 | Manila (MNL) | Melbourne (MEL) | 8h 10m | • | • | • | ||||
| 919 | Manila (MNL) | Boracay (MPH) | 1h 10m | • | • | • | • | • | • | |
| 920 | Boracay (MPH) | Manila (MNL) | 1h 30m | • | • | • | • | • | • | |
| 2591 | Bacolod (BCD) | Davao City (DVO) | 1h 15m | • | • | • | • | • | ||
| 2590 | Davao City (DVO) | Bacolod (BCD) | 1h 10m | • | • | • | • | • | ||
| 251 | Cebu City (CEB) | General Santos (GES) | 1h 15m | • | • | • | • | |||
| 252 | General Santos (GES) | Cebu City (CEB) | 1h 15m | • | • | • | • | |||
| 248 | General Santos (GES) | Iloilo City (ILO) | 1h 20m | • | • | • | • | |||
| 247 | Iloilo City (ILO) | General Santos (GES) | 1h 20m | • | • | • | • | |||
| 747 | Hanoi (HAN) | Manila (MNL) | 3h 35m | • | • | • | ||||
| 746 | Manila (MNL) | Hanoi (HAN) | 3h 30m | • | • | • | ||||
| 134 | Cebu City (CEB) | Boracay (MPH) | 1h 5m | • | • | • | ||||
| 282 | Denpasar (DPS) | Manila (MNL) | 4h 10m | • | • | • | ||||
| 135 | Boracay (MPH) | Cebu City (CEB) | 1h 0m | • | • | • | ||||
| 281 | Manila (MNL) | Denpasar (DPS) | 4h 15m | • | • | • | ||||
| 630 | Dumaguete City (DGT) | Manila (MNL) | 1h 35m | • | • | • | • | • | ||
| 629 | Manila (MNL) | Dumaguete City (DGT) | 1h 35m | • | • | • | • | • | ||
| 5062 | Cebu City (CEB) | Tokyo (NRT) | 5h 5m | • | • | • | • | • | • | • |
| 5063 | Tokyo (NRT) | Cebu City (CEB) | 5h 10m | • | • | • | • | • | • | • |
| 813 | Manila (MNL) | Singapore (SIN) | 3h 55m | • | • | • | • | • | • | • |
| 814 | Singapore (SIN) | Manila (MNL) | 4h 10m | • | • | • | • | • | • | • |
| 5054 | Manila (MNL) | Tokyo (NRT) | 4h 35m | • | • | • | • | • | • | • |
| 5055 | Tokyo (NRT) | Manila (MNL) | 5h 10m | • | • | • | • | • | • | • |
| 617 | Manila (MNL) | Panglao (TAG) | 1h 40m | • | • | • | • | • | • | |
| 618 | Panglao (TAG) | Manila (MNL) | 1h 45m | • | • | • | • | • | • | |
| 944 | Bangkok (BKK) | Angeles City (CRK) | 3h 15m | • | • | • | • | • | • | • |
| 943 | Angeles City (CRK) | Bangkok (BKK) | 3h 25m | • | • | • | • | • | • | • |
| 363 | Macau (MFM) | Manila (MNL) | 2h 15m | • | • | • | • | • | • | • |
| 362 | Manila (MNL) | Macau (MFM) | 2h 25m | • | • | • | • | • | • | • |
| 502 | Kuala Lumpur (KUL) | Manila (MNL) | 4h 20m | • | • | • | • | • | • | |
| 404 | Manila (MNL) | Laoag (LAO) | 1h 20m | • | • | • | • | • | • | |
| 537 | Angeles City (CRK) | Singapore (SIN) | 3h 55m | • | • | • | • | • | • | • |
| 538 | Singapore (SIN) | Angeles City (CRK) | 3h 40m | • | • | • | • | • | • | • |
| 501 | Manila (MNL) | Kuala Lumpur (KUL) | 4h 0m | • | • | • | • | • | • | |
| 790 | Butuan (BXU) | Manila (MNL) | 1h 45m | • | • | • | • | • | • | • |
| 789 | Manila (MNL) | Butuan (BXU) | 1h 50m | • | • | • | • | • | • | • |
| 5038 | Manila (MNL) | Nagoya (NGO) | 4h 15m | • | • | • | • | • | • | |
| 358 | Roxas City (RXS) | Manila (MNL) | 1h 15m | • | • | • | • | • | • | • |
| 773 | Manila (MNL) | Pagadian (PAG) | 1h 50m | • | • | • | • | • | • | • |
| 774 | Pagadian (PAG) | Manila (MNL) | 1h 45m | • | • | • | • | • | • | • |
| 4507 | Cebu City (CEB) | Davao City (DVO) | 1h 15m | • | • | • | • | • | • | |
| 760 | Jakarta (CGK) | Manila (MNL) | 4h 35m | • | • | • | • | • | • | |
| 4508 | Davao City (DVO) | Cebu City (CEB) | 1h 5m | • | • | • | • | • | • | |
| 517 | Davao City (DVO) | Zamboanga City (ZAM) | 1h 5m | • | • | • | ||||
| 518 | Zamboanga City (ZAM) | Davao City (DVO) | 1h 5m | • | • | • | ||||
| 992 | General Santos (GES) | Manila (MNL) | 2h 10m | • | • | • | • | • | • | |
| 759 | Manila (MNL) | Jakarta (CGK) | 4h 10m | • | • | • | • | • | • | |
| 991 | Manila (MNL) | General Santos (GES) | 2h 10m | • | • | • | • | • | • | |
| 5039 | Nagoya (NGO) | Manila (MNL) | 4h 40m | • | • | • | • | • | • | |
| 4741 | Davao City (DVO) | Panglao (TAG) | 1h 0m | • | • | • | • | |||
| 196 | Manila (MNL) | Cauayan (CYZ) | 1h 5m | • | • | • | • | • | ||
| 40 | Sydney (SYD) | Manila (MNL) | 8h 40m | • | • | • | • | • | ||
| 240 | Cebu City (CEB) | Hong Kong (HKG) | 2h 55m | • | • | • | • | • | • | |
| 128 | Cebu City (CEB) | Incheon (ICN) | 4h 40m | • | • | • | • | • | • | |
| 241 | Hong Kong (HKG) | Cebu City (CEB) | 2h 55m | • | • | • | • | • | • | |
| 129 | Incheon (ICN) | Cebu City (CEB) | 4h 40m | • | • | • | • | • | • | |
| 405 | Laoag (LAO) | Manila (MNL) | 1h 5m | • | • | • | • | • | ||
| 39 | Manila (MNL) | Sydney (SYD) | 8h 25m | • | • | • | • | • | ||
| 4742 | Panglao (TAG) | Davao City (DVO) | 1h 5m | • | • | • | • | • | ||
| 5068 | Angeles City (CRK) | Tokyo (NRT) | 4h 20m | • | • | • | • | |||
| 5069 | Tokyo (NRT) | Angeles City (CRK) | 5h 0m | • | • | • | • | |||
| 922 | Manila (MNL) | Fukuoka (FUK) | 3h 55m | • | • | • | • | |||
| 923 | Fukuoka (FUK) | Manila (MNL) | 4h 10m | • | • | |||||
| 309 | Guangzhou (CAN) | Manila (MNL) | 2h 45m | • | • | |||||
| 864 | Bangkok (DMK) | Manila (MNL) | 3h 40m | • | • | • | ||||
| 827 | Osaka (KIX) | Manila (MNL) | 4h 25m | • | • | • | ||||
| 863 | Manila (MNL) | Bangkok (DMK) | 3h 35m | • | • | • | ||||
| 828 | Manila (MNL) | Osaka (KIX) | 4h 15m | • | • | • | ||||
| 164 | Cebu City (CEB) | Iloilo City (ILO) | 0h 50m | • | • | |||||
| 696 | Cagayan de Oro (CGY) | Iloilo City (ILO) | 1h 0m | • | • | |||||
| 165 | Iloilo City (ILO) | Cebu City (CEB) | 0h 55m | • | • | |||||
| 695 | Iloilo City (ILO) | Cagayan de Oro (CGY) | 1h 0m | • | • | |||||
| 308 | Manila (MNL) | Guangzhou (CAN) | 2h 50m | • | • | |||||
| 679 | Shanghai (PVG) | Manila (MNL) | 3h 50m | • | • |
Top Cebu Pacific flight routes
- Davao City to Manila
- Manila to Davao City
- Cebu City to Manila
- Manila to Cebu City
- Manila to Iloilo City
- Iloilo City to Manila
- Manila to Cagayan de Oro
- Puerto Princesa to Manila
- Manila to Puerto Princesa
- Cagayan de Oro to Manila
- Bacolod to Manila
- Manila to Bacolod
- Cebu City to Davao City
- Davao City to Cebu City
- Manila to Panglao
- Boracay to Manila
- Tacloban City to Manila
- Manila to Tacloban City
- General Santos to Manila
- Manila to General Santos
- Panglao to Manila
- Manila to Dumaguete City
- Manila to Boracay
- Dumaguete City to Manila
- Manila to Zamboanga City
- Zamboanga City to Manila
- Cebu City to Iloilo City
- Iloilo City to Cebu City
- Manila to Butuan
- Singapore to Manila
Top airports served by Cebu Pacific
- Manila Ninoy Aquino Intl Airport (MNL)
- Cebu City Mactan Intl Airport (CEB)
- Davao City Francisco Bangoy Airport (DVO)
- Iloilo City Mandurriao Airport (ILO)
- Angeles City Clark Intl Airport (CRK)
- Boracay Godofredo P. Ramos Airport (MPH)
- Cagayan de Oro Laguindingan Airport (CGY)
- Puerto Princesa Airport (PPS)
- Zamboanga City Airport (ZAM)
- Bacolod Airport (BCD)
- Hong Kong Intl Airport (HKG)
- Tacloban City D.Z. Romualdez Airport (TAC)
- General Santos Intl Airport (GES)
- Panglao Bohol–Panglao Intl Airport (TAG)
- Singapore Changi Airport (SIN)
Cebu Pacific contact information
- 5JIATA Code
- +632-7020-888Call
- cebupacificair.comVisit
Overview of Cebu Pacific
A budget-friendly airline that is based out of the Philippines, Cebu Pacific travels to over 50 destinations, with 27 of them being international. For those that would like to go somewhere in the Middle East, they can choose from countries like Saudi Arabia and the United Arab Emirates. If they would rather travel throughout Asia, examples of destinations include Cambodia, Vietnam, and China.
When flying with this airline, all travelers have Economy tickets. With an Economy ticket, travelers will be provided with certain perks and amenities, including the right to have a small carry-on bag in the cabin, basic snacks and beverages throughout the duration of the flight, and access to whatever in-flight entertainment is provided on the specific plane. Checked luggage and alcoholic beverages are not provided free of charge.
Cebu Pacific maintains a codeshare agreement with Garuda Indonesia in order to help provide additional flights. Along with other airlines, such as Tigerair and Vanilla Air, it is a member of the Value Alliance, the world’s only budget airline alliance. Additionally, it has its own subsidiary airline, which is Tigerair Philippines.
Out of the 53 planes that compose Cebu Pacific’s fleet, all of them are some type of Airbus. The Airbus A320-200 is most commonly used by the company, as it was specifically created for medium-range flights and is ideal for voyages between neighboring countries. For longer trips, such as between two different continents, the Airbus A330-300 is used instead, as it can fit up to 436 passengers and has a large fuel capacity that makes it perfect for long-haul flights.
Cebu Pacific information
| IATA Code | 5J |
|---|---|
| Routes | 170 |
| Top route | Davao City to Manila |
| Airports served | 53 |
| Top airport | Manila Ninoy Aquino Intl |
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