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One location in Brighton
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8.0 Very good
Apr. 2021
Cons:
After about 100 miles of driving the oil change sensor went off. A few days later the washer fluid ran out. Neither were a big deal but the alerts were somewhat annoying. Will rent again though! Very happy with our rental!10.0 Wonderful
Jul. 2017
Pros:
Speed at rental counter9.2 Wonderful
Feb. 2017
Pros:
Vehicles were in great shape, clean, and drove well, no problems! Very pleasedCons:
The parking lot is kinda difficult to park a van or truck in when returning2 locations in Brighton
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4.0 Mediocre
Mar. 2021
Pros:
courteous staffCons:
called for emergency help and got disconnected 3x after over an hour on hold. needed to replace the car after a 10 hour ordeal with my wife and I in a tow truck in the opposite direction of our destination taking away 10 hours from my business trip. all due to a faulty steering column that no tech support person could fix. UGH!!! awful and I am 60 years old and this never happened before in leasing cars since I was 25.2.0 Poor
Mar. 2021
Pros:
NothingCons:
I reserved a luxury vehicle almost 2 weeks in advance. I followed up with the store multiple times before my arrival to make sure they had something available. I was flying in from Arizona and was renting a car to drive back. The only car they had to offer me was a 4 cyl compact suv. That was not what I reserved. They were rude, unprofessional. I was not happy.2.0 Poor
Sep. 2020
Pros:
There was no car for me. All sold out. I could not believe that not body gave me a call at least. Try to reach Kayak and no one to answer. What kind of service is this.Cons:
To provide the car that I was promised.10.0 Wonderful
Jul. 2020
Pros:
Mark was super helpful.8.0 Very good
Jan. 2018
Pros:
Tried to charge for things I didn't ask for at drop off but were right on the ball to correct the mistake!!! Over all, very good service. I've used them before, I will use them againCons:
Tried to charge for things I didn't ask for at drop off but we're right on the ball to correct the mistake!!!2.0 Poor
Jul. 2017
Pros:
Absolutely nothingCons:
Staff was horrible and the cars seatbelt didn't work and they looked at me like I didn't know how to do the seat belt up. Called the manager eventually worked something out but I'll never use Hertz ever again.One location in Brighton
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1.9 Poor
Oct. 2021
6 locations in Brighton
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4.8 Mediocre
Aug. 2020
Pros:
Staff was friendly.Cons:
There were some electrical issues wrong with the jeep that I rented which caused me to be unable to charge my phone on a camping trip. It turned out to be a bit of an issue. I guess that's what I get for upgrading.8.4 Very good
Apr. 2017
Pros:
Friendly, helpful staff. Reasonable chargeCons:
Unfortunately, only had one premium vehicle available and it had an issue with the catalytic converter. Everything worked out in the end.Most popular car type | Luxury |
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