Book Hertz car rentals in Brighton

Reviews for Hertz in Brighton

Recent reviews

Traveler rating

Wonderful

2

Very good

0

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

3

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4.0

I got to my destination and back safely. Inside 4 seater van dirty, unknowledgeable staff, not friendly, van was gas hog.Reviewed 6 Mar. 2023

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2.0

When I arrived to pick up a car there were none available. The front staff was very rude and inconsiderate. There response was you should have called ahead to confirm your reservation.Reviewed 27 Jun. 2022

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4.0

Pros:courteous staffCons:called for emergency help and got disconnected 3x after over an hour on hold. needed to replace the car after a 10 hour ordeal with my wife and I in a tow truck in the opposite direction of our destination taking away 10 hours from my business trip. all due to a faulty steering column that no tech support person could fix. UGH!!! awful and I am 60 years old and this never happened before in leasing cars since I was 25.Reviewed 19 Mar. 2021

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2.0

Pros:NothingCons:I reserved a luxury vehicle almost 2 weeks in advance. I followed up with the store multiple times before my arrival to make sure they had something available. I was flying in from Arizona and was renting a car to drive back. The only car they had to offer me was a 4 cyl compact suv. That was not what I reserved. They were rude, unprofessional. I was not happy.Reviewed 13 Mar. 2021

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2.0

Pros:There was no car for me. All sold out. I could not believe that not body gave me a call at least. Try to reach Kayak and no one to answer. What kind of service is this.Cons:To provide the car that I was promised.Reviewed 22 Sep. 2020

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10.0

Pros:Quick pick up and drop offCons:Doing a walk through of the carReviewed 19 Aug. 2020

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10.0

Pros:Mark was super helpful.Reviewed 27 Jul. 2020

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8.0

Pros:Tried to charge for things I didn't ask for at drop off but were right on the ball to correct the mistake!!! Over all, very good service. I've used them before, I will use them againCons:Tried to charge for things I didn't ask for at drop off but we're right on the ball to correct the mistake!!!Reviewed 4 Jan. 2018

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2.0

Pros:Absolutely nothingCons:Staff was horrible and the cars seatbelt didn't work and they looked at me like I didn't know how to do the seat belt up. Called the manager eventually worked something out but I'll never use Hertz ever again.Reviewed 5 Jul. 2017

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10.0

2017 kia fortePros:lots of leg room and a comfortable rideCons:nothingReviewed 2 Jul. 2017

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8.4

not solutions drivenPros:proximity to homeCons:they don't accept debit and this is how i planned to pay. had been traveling a lot and other cards were maxed out. counter girl didn't offer any solutions to try to put something together. i came up with 3-4 ideas like splitting the rental into a couple transactions so i could split on a couple credit cards, she couldn't make that work. just overall attitude was "we don't take debit and you don't have enough room to fit rental charge PLUS the $200 deposit, so you can't do business with us. She didn't care. I finally suggested renting the compact car for ONE single day on the one way trip. That got the cost low enough for my card to handle. Thanks to my solutions driven attitude or Hertz wouldn't have had this sale.Reviewed 26 Jun. 2017

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10.0

Great customer servicePros:Smiling and knowledgeable attendant Clean, beautiful carReviewed 23 May 2017

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• Has the Hertz rental car policy in Brighton changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Brighton?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Hertz in Brighton.

• How many car rental locations does Hertz have in Brighton?

  Hertz has 1 rental location in Brighton. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Detroit Metropolitan Wayne County airport (DTW)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Detroit Metropolitan Wayne County airport (DTW)?

  Yes