Pick-up location | Cartagena |
---|---|
Car types | Compact, Compact SUV, Economy, Intermediate, Intermediate SUV, SUV, Standard SUV |
Rental locations | 30 |
Airport locations | 20 |
Popular agencies | Localiza, Alamo, Avis, Rent Arte |
Economy | C$ 26/day |
Compact | C$ 30/day |
Intermediate | C$ 30/day |
SUV | C$ 72/day |
Intermediate SUV | C$ 50/day |
Standard SUV | C$ 58/day |
Compact SUV | C$ 72/day |
One location in Cartagena
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Reviews
8.0 Very good
Apr. 2023
10.0 Wonderful
Apr. 2023
8.0 Very good
May 2022
2 locations in Cartagena
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Reviews
9.6 Wonderful
Feb. 2017
Pros:
Nice staff, very accommodating.Cons:
Only open from 8 to noon on Sunday.2.0 Poor
Dec. 2016
Pros:
The agent at the rental agency was nice.Cons:
When we got off the plane in Cartagena we couldn't find an Alamo Rental agency! So we took a taxi. When we got to the rental agency, they said that they never received a notification of our rental & had no vehicles available. They got on the telephone but couldn't get any resolution. We got a taxi & he was able to find us a rental but the price was very high & the insurance we had purchased was useless.7.6 Good
Nov. 2016
Pros:
Price exelent!!!Cons:
Some times delivery service is nesecesary and comfortabble to drop off.. gasoline must be refaund i live extra gasoline and i didnt get any money back!!8.0 Very good
Feb. 2023
10.0 Wonderful
Oct. 2022
10.0 Wonderful
May 2022
2 locations in Cartagena
2 locations in Cartagena
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Reviews
4.0 Mediocre
May 2021
Pros:
Yes the staff was friendly however, they had no solution to provide a better vehicle which I had contracted for and I was charged for a lower class vehicle at the same rate I contracted for....the air conditioner did not work most of the time, the windshield wipers were all worn out, the rear seats were broken, etc etc etc. Extremely disappointed that a rental company such as AVIS doesn't have a quality control standard in place at their dealers to provide quality vehicles.Cons:
The entire experience.2.0 Poor
Feb. 2021
Cons:
There was not reservation the hire company did not even have my booking even though I had reference number6.0 Okay
Feb. 2021
Pros:
The pic of the car should be the same that we r going to get2.0 Poor
Dec. 2020
Pros:
I did not like anything. I could not rent the car, and you took 40 dollars from my card, and you have not returned it yet, even though the company sent a message that there were not available cars. Therefore, I want my money back.Cons:
Do not book a car where there is not available one.5.6 Fair
Mar. 2018
Pros:
Service at the pick up location was courteous and very professional.Cons:
The car was not what we expected as it did not match what we had seen on the internet site. It had no power steering which made it difficult to drive especially in Columbia where everyone drives really aggressively and without obeying any basic rules. Car was over priced.2.0 Poor
Aug. 2017
Pros:
They stayed open we arrive late (8.58pm when they close at 9pm) due to flight delay.Cons:
The car was a wreck with big scratches all over and it was lacking features which are now common on most cars even the cheapest. Tank wasn't full either. We thought about returning it several times but since it still took us from point A to point B, we preferred spending our time discovering the country instead. However, the drop-off was a nightmare. The employee at Santa Marta came up with new (tiny) scratches in the most random places and made us call the Cartagena office to explain it wasn't our fault. They said they will review all pictures of the car to determine whether it was caused by us with no apologies for the inconvenience. This whole thing took close to an hour, making us rush for our plane. We had substantially better service with Localiza for our rental between Bogota and Medellin, even though they are not international players. Avoid Avis.One location in Cartagena
One location in Cartagena
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2.4 Poor
Feb. 2020
Pros:
We called to say We were on the way and they said they didn't have a car for us until 4 o'clock in the afternoon and it was 8 o'clock in the morning Our reservation for pick up That hourCons:
They Not have your car as scheduled4.8 Mediocre
Jan. 2020
Cons:
They cargue you fo cleaning. I left there 150000 pesos which i never saw back! Never leave cash deposit there!2.0 Poor
Jan. 2020
Pros:
N/ACons:
you can start by being consistent in your internaional offers, and services you provide.2.4 Poor
Dec. 2019
Pros:
First they require a $1000 dollar deposit for your rentalnwhichbisnt stipulated anywhere on the site or after making reservation. 2nd...the car initially had AC and after about an hour after driving off, the air turned off and never turned back on. I was already in route to Barranchila and couldn't turn back. This truly ruined our drive as we had to endure the heat for our extended ride. I returned the car 1 day early and explained to the budget rep the situation and he refused to refund the money for the extra day that I chose to not keep the car. Shady business practices and they forced me to buy the local insurance although I explained to them that my AMEX Platinum covered the insurance. I would never go back to Budget Cartagena. Never ever.Cons:
Get rid of this budget rental office. They run it like a extortionist renegade franchise. Truly making my experience with budget one to never want to rent a car again from. They should redund the day I didn't use the car.6.0 Okay
Dec. 2019
Pros:
The priceCons:
Getting a car took 2 hours and the tank only had a 1/8 of a tank of gas.2.0 Poor
Aug. 2019
Pros:
N/A because they didn’t have my car upon arrivalCons:
Budget didn’t have my car available upon arrival to the Cartagena airport so we had to find another rental company that cost $300 US dollars instead of the $130 we were expecting to pay. It was a horrible experience.One location in Cartagena
One location in Cartagena
2 locations in Cartagena
4 locations in Cartagena
3 locations in Cartagena
2 locations in Cartagena
2 locations in Cartagena
Locations in Cartagena
Cartagena Rafael Nunez airport
+57 5691 1874
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2 locations in Cartagena
Locations in Cartagena
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One location in Cartagena
Locations in Cartagena
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One location in Cartagena
Locations in Cartagena
Rafael Nunes Airport Cra. 3 70-122
+57 322 3045674
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One location in Cartagena
Locations in Cartagena
Cartagena International Airport
+57 334 170 8243
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One location in Cartagena
Locations in Cartagena
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