Pick-up location | Guelph |
---|---|
Car types | Compact, Compact SUV, Economy, Full-size, Intermediate, Intermediate SUV, Premium, Standard, Standard SUV |
Rental locations | 8 |
Popular agencies | Enterprise, Budget, Avis |
Economy | C$ 78/day |
Compact | C$ 78/day |
Intermediate | C$ 80/day |
Standard | C$ 81/day |
Full-size | C$ 83/day |
Premium | C$ 104/day |
Compact SUV | C$ 93/day |
Intermediate SUV | C$ 97/day |
Standard SUV | C$ 143/day |
6.9
Good
14 reviewsCleanliness
6.9
Comfort
8.9
Pick-up/Drop-off
5.9
Value for money
8.9
2 locations in Guelph
Filters
Show reviews that mention
Reviews
4.4 Okay
Oct. 2019
Pros:
The drop off was easyCons:
I feel that the booking online wasn’t clear. I thought the price I paid online was great, but when I showed up at the site, the insurance wasn’t included. (I thought I had paid for that online) There were people behind me and I didn’t have time then to check out other options, so I had to pay the current price they had for insurance, which pretty much doubled my price of the rental. So I wasn’t too pleased when I showed up to pick up the car and discovered my car rental cost pretty much doubled for the 5 days that I rented the car :(4.0 Okay
Sep. 2018
Pros:
We had a Chevy Impala. It was a nice driveCons:
Price was not what we were quoted - we changed pickup locations and the price jumped from $199CDN for three days to $288CDN for three days, but we were not informed of this until we were nearly finished with check in. This is an egregious oversight. Also, windows were dirty inside (foot prints on the passenger side windshield...). Pickup took a long time as they were quite busy with only two people working the counter. Very unhappy with all of the above, especially the attitude of the counter clerk when I questioned the price. He pointed to the computer screen and said this is what the contract says. I pointed to my printout and said this is what my contract says. Eventually we gave in because we needed transportation and we had a wedding to get to. We feel cheated.9.6 Excellent
Mar. 2018
Pros:
Very courteous service.Cons:
Headrest on passenger side obscured my view of cars coming up on the right side . Headrest too high on this Nissan Versa.10.0 Excellent
Oct. 2017
Pros:
Great service Great car Will definitely rent here again !3.9 Mediocre
Aug. 2021
10.0 Excellent
Aug. 2021
4.4 Okay
Oct. 2019
Pros:
The drop off was easyCons:
I feel that the booking online wasn’t clear. I thought the price I paid online was great, but when I showed up at the site, the insurance wasn’t included. (I thought I had paid for that online) There were people behind me and I didn’t have time then to check out other options, so I had to pay the current price they had for insurance, which pretty much doubled my price of the rental. So I wasn’t too pleased when I showed up to pick up the car and discovered my car rental cost pretty much doubled for the 5 days that I rented the car :(5.6 Okay
Jun. 2019
Pros:
Easy to deal with and someone available on the desk late at nightCons:
Didn't have the car available that we booked so upgraded to a larger car which will use a lot more fuel, not very impressed with the cleanliness of the car, quite dirty outside and very dirty inside.4.0 Okay
Sep. 2018
Pros:
We had a Chevy Impala. It was a nice driveCons:
Price was not what we were quoted - we changed pickup locations and the price jumped from $199CDN for three days to $288CDN for three days, but we were not informed of this until we were nearly finished with check in. This is an egregious oversight. Also, windows were dirty inside (foot prints on the passenger side windshield...). Pickup took a long time as they were quite busy with only two people working the counter. Very unhappy with all of the above, especially the attitude of the counter clerk when I questioned the price. He pointed to the computer screen and said this is what the contract says. I pointed to my printout and said this is what my contract says. Eventually we gave in because we needed transportation and we had a wedding to get to. We feel cheated.9.6 Excellent
Mar. 2018
Pros:
Very courteous service.Cons:
Headrest on passenger side obscured my view of cars coming up on the right side . Headrest too high on this Nissan Versa.5.0
Okay
5 reviewsCleanliness
5.0
Comfort
6.0
Pick-up/Drop-off
5.0
Value for money
5.0
One location in Guelph
Filters
Show reviews that mention
Reviews
10.0 Excellent
Sep. 2017
Pros:
I have rented from Budget in Guelph previously and again the staff exceeds expectations. This is what customer service should be. I will be back !!!!2.0 Mediocre
Jan. 2022
10.0 Excellent
Sep. 2017
Pros:
I have rented from Budget in Guelph previously and again the staff exceeds expectations. This is what customer service should be. I will be back !!!!2 locations in Guelph
Filters
Show reviews that mention
Reviews
8.0 Excellent
Feb. 2019
Pros:
The staff let us pick up the car even though they closed at 1:00 pm and we showed up at 1:02 pm.Cons:
We didn't get the contract for the car - which was needed when we dropped it off at the airport.2.0 Mediocre
Oct. 2018
Pros:
I reserved a car. I had all the money available. I was willing to pay the deposit and drop it off exactly intact with all the necessary paperwork/information. This location refused to rent me a car because I didn't live in Guelph. If I lived in Guelph, why would I need to rent a car? Wouldn't it make sense to rent a car to LEAVE the town that you are capable of moving around in? I think that the representative available that day was discriminating against my appearance upon pickup. I was in the same office in person the day before to ensure that my paperwork would be approved. I took all the necessary steps to get out of an emergency situation and relied on this service. Instead, I was approved for a Uhaul, and even though I had to pay way more than my available budget to rent he Uhaul vehicle, they were reliable and available. The uhaul representative did EVERYTHING in their power to make sure that the vehicle was available. This Enterprise location refused to rent to me based on not living in the area, but if I was to truly look at the situation from my perspective, their representative judged me based on my appearance and severely effected my current situation . The company as a whole was represented by a situation such as this and I wouldn't hold my breath on trying for another rental.Cons:
The customer service and reliability. After doing everything in my power to make sure I had the money and paperwork available, I was still turned away.6.4 Good
Feb. 2018
Pros:
The car was new and cleanCons:
It was hard to drive in the winter weather9.6 Excellent
Jul. 2017
Pros:
Malibu. Friendly clerk Trent.10.0 Excellent
Jun. 2017
Pros:
Free upgrade and they made it a quick pick up.5.6 Okay
May 2017
Cons:
The car was not well serviced. Needed an oil change and the alignment was way off.2 locations in Guelph
Filters
Show reviews that mention
Reviews
2.0 Mediocre
Sep. 2016
Pros:
The fast responseCons:
No employee at the pick up location, had to cancel my reservation because they told me to go to other location to pick up a car.2.0 Mediocre
Sep. 2016
Pros:
The fast responseCons:
No employee at the pick up location, had to cancel my reservation because they told me to go to other location to pick up a car.Driving Force
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Guelph
Filters
Show reviews that mention
Reviews
10.0 Excellent
Jul. 2017
Pros:
The price was super reasonable, and the customer service was great10.0 Excellent
Apr. 2017
Pros:
I had never heard of Driving Force before, but my fiancé had smashed our car & I needed to find us something to rent quickly after the insurance cut off our rental car. The service was a great price, especially for my last minute booking, the car was clean & new and the employees were polite & friendly. I wouldn't hesitate to recommend their company.Cons:
The only negative part of the experience was that there was a tiny piece of glass on the floor in the back seat that hadn't been noticed before it was given to me. Other than that, the car had clearly just been detailed and cleaned very well.10.0 Excellent
Jul. 2017
Pros:
The price was super reasonable, and the customer service was great10.0 Excellent
Apr. 2017
Pros:
I had never heard of Driving Force before, but my fiancé had smashed our car & I needed to find us something to rent quickly after the insurance cut off our rental car. The service was a great price, especially for my last minute booking, the car was clean & new and the employees were polite & friendly. I wouldn't hesitate to recommend their company.Cons:
The only negative part of the experience was that there was a tiny piece of glass on the floor in the back seat that hadn't been noticed before it was given to me. Other than that, the car had clearly just been detailed and cleaned very well.One location in Guelph
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Guelph
Most popular agency | Enterprise |
---|---|
Most popular car type | Intermediate |
Average price | C$ 99/day |
Good deal | C$ 79/day |