Pick-up location | Cathedral City |
---|---|
Car types | Compact, Compact SUV, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Minivan, Pick-up truck, Standard, Standard SUV |
Rental locations | 3 |
Airport locations | 1 |
Popular agencies | Ace |
Economy | C$ 77/day |
Compact | C$ 84/day |
Intermediate | C$ 86/day |
Standard | C$ 87/day |
Full-size | C$ 87/day |
Minivan | C$ 151/day |
Full-size SUV | C$ 200/day |
Pick-up truck | C$ 165/day |
Standard SUV | C$ 90/day |
Intermediate SUV | C$ 100/day |
Compact SUV | C$ 101/day |
6.3
Good
145 reviewsCleanliness
7.1
Comfort
7.0
Pick-up/Drop-off
5.9
Value for money
6.6
2 locations in Cathedral City
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Reviews
2.0 Mediocre
May 2021
Pros:
you all booked me for a place that wasn't even open.Cons:
Going back to CostcoTravel10.0 Excellent
May 2021
Pros:
everything went well10.0 Excellent
May 2021
Pros:
Nice staff, pick up and drop off were very easy.10.0 Excellent
May 2021
Pros:
Friendly and helpful staff.2.0 Mediocre
Apr. 2021
Pros:
Staff was fine. I thought I had booked a car at the airport as that is what i was looking for but I found it was 2 miles from the airport and I needed to get a cab to get to the airport since I was dropping the car at 4:30 AM or pay a $50 drop off fee. Ridiculous!!!!Cons:
Make it clear that this is not the in-airport location.6.0 Good
Apr. 2021
Cons:
There were 15 people in line. It took an hour to get to the front. Kayak did not communicate that there are 2 enterprise car rental businesses. I was in line for an hour at the wrong one. The one I was booked to be at was closed (at 12 noon ?) the kind wonan working frantically tried her best to get me a car. The car she gave me was a ‘hot boxed’ camero - smelled like someone just got done getting high. The oil light came on when my 83 year old mom had finally gotten herself into the low riding car. We got out and the nice man who was working helped me and got me a gladiator. The people were great! The process sucked. Thanks for listening.Avis
5.2
Okay
106 reviewsCleanliness
5.9
Comfort
6.1
Pick-up/Drop-off
4.7
Value for money
5.5
One location in Cathedral City
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4.0 Okay
May 2021
Pros:
No one was friendlyCons:
You need to answer from direct facility2.0 Mediocre
May 2021
Cons:
The front passenger seat belt was cut in half. There was a crack in the windshield and paint damage to car. Really a safety concern overall.2.0 Mediocre
May 2021
Pros:
location at airport, cheaper off airport no info how to get to off airport siteCons:
need more staff on check-in,long wait,gas tank not full, filled tank on turn in and was charged for not full tank2.0 Mediocre
May 2021
Cons:
The man charged me twice as much abd gave me a huge can. He also gave me someone else’s vehicle! It was corrected when we tried to turn in the vehicle4.0 Okay
Apr. 2021
Cons:
There is no drop off after hours and we were not told that beforehand. We had to call the 800 number and make arrangements to drop off the car at the airport for an additional fee. Also the car was not clean when we picked it up.4.0 Okay
Apr. 2021
Cons:
Had to Uber to an offsite location and didn’t get the SUV I reserved. Ended up with a mini van—charming.8.4
Excellent
37 reviewsCleanliness
8.8
Comfort
8.4
Pick-up/Drop-off
7.7
Value for money
8.4
One location in Cathedral City
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10.0 Excellent
May 2021
Pros:
Great staff! Very friendly. Easy check in and out.Cons:
Can’t think of anything8.0 Excellent
Jan. 2020
Cons:
Had to wait a bit for the shuttle to reach the airport, but overall a good experience.10.0 Excellent
Feb. 2018
Pros:
The company was quick to pick us up from the airport and processed our rental in less than 5 minutes. We were on the road 6 minutes after arriving at their facility.10.0 Excellent
Feb. 2018
Pros:
Excellent service from the pickup to paperwork to cleanliness to dropoff. I'll come back to them again.4.0 Okay
Oct. 2017
Cons:
Not at the airport8.0 Excellent
Sep. 2017
Pros:
Clean car.Cons:
Extra charge for airport drop-off.Thrifty
7.4
Good
65 reviewsCleanliness
8.0
Comfort
7.4
Pick-up/Drop-off
7.3
Value for money
6.7
One location in Cathedral City
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Reviews
2.8 Mediocre
Oct. 2020
Pros:
The staff was ok but your policy lies.Cons:
Keep it real when it says a rule in the policy they should stick to it2.0 Mediocre
Mar. 2020
Pros:
Nothing. Your information was inaccurate. Was not able to take the car promised to me for not having a major credit care. Then was charged 10 dollars for penalty fee. Incredibly disappointed in customer service and buisness practices. I will never use your services again.Cons:
Not charging me 10 dollars on a promise of a vehicle you couldnt provide me with.4.8 Okay
Dec. 2019
Pros:
Why is the price that you pay always more than what is quoted when you book? Seriously why.... Its just so annoying.Cons:
The price that I was quoted was what I paid. That would be normal...5.2 Okay
Dec. 2019
Pros:
Friendly staff but my reservation was screwed and my rate was changed for no reasonCons:
Should have gotten the reservation correct10.0 Excellent
Nov. 2019
Cons:
Everything was good. I have no complaints.9.6 Excellent
Jun. 2019
Cons:
Car was inexpensive and in good shape. Drop off was easy. Had to wait s whole for an agent to come to the desk for pick up. Would rent againBudget
5.4
Okay
53 reviewsCleanliness
5.5
Comfort
6.1
Pick-up/Drop-off
5.1
Value for money
5.9
One location in Cathedral City
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10.0 Excellent
Apr. 2021
Pros:
The staff was super friendly and the who process was a breeze.Cons:
Miss not having a shuttle to and from, but understand that Covid has suspended that service.2.0 Mediocre
Mar. 2021
Pros:
Nothing. They were terrible. There was no carCons:
Having a reservation actually meaning that a car is reserved.10.0 Excellent
Feb. 2021
Pros:
Incredibly friendly staff at the (non airport) Budget rental location. The quickest car rental and return process I've had in a long time!8.0 Excellent
Jul. 2020
Pros:
They were not open even though they said they were open until noon. I arrived at 11:40am. The guy cleaning the cars took the keys and put them in the office. I hope I don’t get charged for more days.Cons:
The car has dirty windows I had to clean them before I went on the road. The car was not full of gas, but I did return it with a full tank. When I returned the car they were not opened. They could have been opened so I know I successfully returned the car.2.0 Mediocre
Feb. 2020
Pros:
Yes staff was friendly.Cons:
I specifically looked at psp airport. But kayak booked me for a location not in the airport. I’m sure I could have noticed this by paying better attention. But I was only looking for cars at the airport. So I never got my rental. I booked with someone else10.0 Excellent
Oct. 2019
Pros:
Friendly staff. The location was NOT inside the airport terminal. It was outside the airport and you would need to take a taxi from the airport jf you use this location. Better to book on that is on-site at the airport.Cons:
Use the location inside the airport.6.4
Good
16 reviewsCleanliness
7.0
Comfort
6.6
Pick-up/Drop-off
5.6
Value for money
6.4
One location in Cathedral City
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5.6 Okay
Mar. 2017
Pros:
The employees were terrific, especially Keith and Jason. However, the first vehicle we received was so smoke tainted that my wife could not handle it. After a few fits and starts we did receive an upgraded vehicle to replace it, a Kia Optima. However, the Optima apparently has a quirk as the passenger front seat is so low to the ground and not adjustable the passengers are not comfortable.Cons:
See above. Also, given the increased rates as compared to the last couple years it seems like the vehicle should be newer than a 2015.7.2 Good
Mar. 2017
Pros:
Friendly & professional staff. Fair pricing. Convenient location.Cons:
Even though I had made a reservation, I had to wait 40 minutes for the car to be prepped.9.2 Excellent
Mar. 2017
Pros:
We rented the car for 6 weeks! Never did that before but it worked. We struck it lucky and happened to get a brand-new car (7 miles on the odometer when we got it!) and that was a treat. No surprises on the price.Cons:
It took a long long time to sign up and to return the car, because we rented it for so long, 6 weeks. Both times the agent had to turn us over to a specialist agent, and I don't find that surprising, but both times the first agent struggled with the problem for a very long time before turning us over. Also had to move our 6 weeks' worth of luggage from first to second agent, far away in one case. The reason we had to deal with an agent on our return was that we switched credit cards -- that ought to be quick and easy, surely?10.0 Excellent
Jan. 2017
Pros:
Car was very clean and check in was fast8.8 Excellent
Jan. 2017
Pros:
The service, the carCons:
a bit hard to find and a very tight lot not easy to enter10.0 Excellent
Jan. 2017
Pros:
Very fast and efficient.Eagle Rent A Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Cathedral City
National
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Cathedral City
Zeeba Rent-A-Van
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Cathedral City