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Pros: The crew was very attentive and the seats were comfortable, which was my reason for upgrading to first class, I am tall with long legs, therefore leg room is a MUST for me...but the reurn flight from Memphis to Houston was HORRIBLE!!..PACKED FULL, NO leg room, NO A/C-seriously-Hot air and body odor!

Cons: The plane had no A/C!..it just circulated hot air mixed with stale body odor from previous flight!..no leg room and the flight was 100% full..CanadaAir regional jet..and the seats were all narrow, and we were in 1A, !B...totally disappointed!

Pros: Nothing

Cons: Keeping time my 14 hour flight turned into 40 hours!

Cons: It could have been better if my luggage didn’t go missing

Pros: Flight time

Pros: Vouchers and free food after 9 hour delay

Cons: Not have us board and deplane and waiting for 9 hours.

Pros: The crew. Customer service.

Pros: plane was not full. I had an empty seat nextto me.

Cons: late departure. very long walk from the gate to the luggage carousel.

Pros: legs space.

Cons: have a screen on each seat.

Pros: The service was really good

Cons: The waiting at the gate

Pros: Crew was great.

Cons: Communication as to why we were promoted to premier seats and service.

Pros: Crew was friendly

Cons: Tv

Pros: Great job overall.

Pros: I observer th crew at this flight were very friendly and helpful, unlike my previous flight in the past years.

Cons: Keep it up!

Cons: The crew, could have paid attention to their guest. It was terrible, this flight reminds me how much I enjoy flying Southwest, instead of American Airlines. The only reason that I flew this airline, was because It was free with Points

Pros: Customer service was excellent, flight was on time.

Cons: Nothing for this flight.

Pros: Nothing

Cons: Flight was canceled

Pros: Great comfortable seats

Cons: Crowds in airport

Pros: non stop flight

Cons: Crowded, small plane. No air after people had boarded while fuel was being replenished (dangerous?), sitting at gate for 20minutes. This, after a 2 hour delay. Then a rough landing in Minneapolis- plane brakes sharply and suddenly, shuddered to a taxi rate of speed. simple snacks, not very good.

Cons: Cramped seats, rude flight attendant

Pros: Food was great. Movie selection was good.

Cons: When we booked our flight, we were not informed by KAYAK that we have to pay for our luggage! I t was very unpleasant surprise both ways.

Pros: A flight is a flight, nothing to write home about - a mode of transportation.

Cons: Weather and deviated disarrangements tainted our vacation.

Pros: The dreamliner is an amazing plane. I really liked the window tinting feature it has.

Cons: Nothing

Cons: I was delayed a few houts.they could let me fly earlier.

Cons: Missed my connecting flight. Ended up being ticketed with a different itenerary with 11 hrs layover in Dulles washington. Had to spend my own money to hotel and taxi. And just few hrs when I finally arrived to my final destination, i had to work since I didnt have anymore sick time or vacation time. Very exhausted. Its was a night shift 12 hrs duty.

Pros: Food was excellent, seating was comfortable and entertainment choices were good.

Cons: Boarding could have been more organized. It seemed to have been a little chaotic.

Pros: Good service

Cons: Good and not much leg room

Cons: Fruit & cheese tray unavailable

Cons: Food was what you’d expect on a plane, wine and beer service was nice. No real entertainment unless you could see the screen on the roof. WiFi was kind of expensive. Cabin crew were very nice

Cons: They take my hand luggage in there are lost I don’t know what to do now

Pros: Nothing.

Cons: No reason to delay a 55 minute flight to make it over 4 hours just for rain. Absolutely ridiculous and I will be calling and complaining to be compensated for my time.

Pros: It was on time and efficient. Easy flight and I liked the announcements.

Cons: Nothing everything was great!

Pros: All good and short flight

Pros: Emergency exit seat row had so much room!

Pros: Crew and staff at gate fantastic. Accommodated me sitting with partner on both legs (booked flights separately).

Cons: Flight was delayed. Always tough late at night.

Pros: So much leg room!

Cons: The entertainment option doesn’t work on laptops

Pros: Plenty of room, excellent service, relaxing flight.

Cons: Wish it was a longer flight.

Cons: We were on the plane for about an hour due to a thunderstorm. Could not de-plane because another plane was still at our gate. It was really hot and humid in the plane after an hour we landed and we were stuck in the plane for an hour

Cons: All good

Pros: Lots of movies to watch.

Cons: Flight was delayed. Seats lacked lumbar support.

Cons: Check your planes thoroughly before placing passengers on it. The pressurized cabin almost killed us!!

Cons: It was ridiculously cold for 2 1/2 hours. When my seat mate asked for a blanket, the stewardess said she only had one more - then walked off. For drinks, they skipped several people. I had to catch her eye to ask for one and then ask her to get my kids a drink in front of me.

Pros: Crew was exellent

Cons: The food quality needs to improve.

Pros: Hmm pilots safety records paid over 2500 for comfort eats wanting to feel a bit more special

Cons: Food was awful service main cabin mediocre at best I don’t think delta realizes how important all the customers are not just business class as we do have choice out there throwing the piece of chocolate out there at the end to a horrible experience doesn’t make it ok

Cons: Drink service was extremely slow on this flight.

Pros: Food was excellent, seating was comfortable and entertainment choices were good.

Cons: Boarding could have been more organized. It seemed to have been a little chaotic.

Pros: Airplanes, entertainment, boarding, check in

Cons: Food, conections

Pros: When it finally took off the flight itself was smooth.

Cons: Plane was delayed coming in, then we were told we were waiting on catering. Then it became a weather issue. Then we boarded. Weather got worse so they took us off. The second time we boarded and were told we’re waiting on catering who wasn’t on site then had to go through airport security. After 3HOURS , we were asked to leave the plane. For rebounding the next morning with no explanation. The next morning the flight was delayed an additional 3HOURS. We were never given food in all this time of a wait. This became an 18+ hour delay. We definitely missed our connection and they rebooked it.

Pros: I observer th crew at this flight were very friendly and helpful, unlike my previous flight in the past years.

Cons: Keep it up!

Cons: 1 hour 30 min late taking off.

Pros: Nothing. American is consistently terrible.

Cons: Flight pushed back on time, but then we sat on the tarmac for well over an hour. I'm sure they did that to fudge their on-time record. Totally lame.

Cons: They take my hand luggage in there are lost I don’t know what to do now

Pros: Burbank airport was awesome

Cons: More snacks!

Pros: Everything was smooth

Cons:

Pros: Fine crew.

Cons: 8:00 pm flight delayed until 10:55 pm. Boarded at 10:55 pm but didn't leave LAX until about 11:30-45 pm. Arrived at SFO ~12:30-1 AM but deplaned at ~2 am. A trip that should have taken 1.5-2 hours took 6+. I would like financial reimbursement for the trouble: late to work, missed a meeting, no sleep

Pros: plane was not full. I had an empty seat nextto me.

Cons: late departure. very long walk from the gate to the luggage carousel.

Pros: So much leg room!

Cons: The entertainment option doesn’t work on laptops

Pros: Everything was great!! Thanks so much!!

Cons: Nothing

Pros: Smooth process, nice plane, amicable staff