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2.0
Enterprise Car Rental was from hell!
Pros: The air conditioning in the lobby was not uncomfortable.
Cons: The fact they didn't honor my reservation for a convertible 16 days in advance. The convertible thing was a tradition my wife and I have had for years.The day after Thanksgiving we will rent a convertible and take the scenic route up the eastern coast of South Florida, enjoying the beach towns and the weather. When we arrived to pick up our car, the manager told us they didn't have one. When I asked to have them find an local Enterprise that did, she said there was none around. I asked if they had attempted to call me to inform me of this mistake they had made, and the manager mumbled that she had tried to call me an hour earlier. I checked my phone, and there was no call. She had lied. This will be the absolute last time I use Enterprise. They do not care for their customers. Period.
review from
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2.0
Pros: Anything
Cons: They didnt have any car available
review from
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2.0
Enterprise Car Rental was from hell!
Pros: The air conditioning in the lobby was not uncomfortable.
Cons: The fact they didn't honor my reservation for a convertible 16 days in advance. The convertible thing was a tradition my wife and I have had for years.The day after Thanksgiving we will rent a convertible and take the scenic route up the eastern coast of South Florida, enjoying the beach towns and the weather. When we arrived to pick up our car, the manager told us they didn't have one. When I asked to have them find an local Enterprise that did, she said there was none around. I asked if they had attempted to call me to inform me of this mistake they had made, and the manager mumbled that she had tried to call me an hour earlier. I checked my phone, and there was no call. She had lied. This will be the absolute last time I use Enterprise. They do not care for their customers. Period.
review from
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2.0
Pros: Anything
Cons: They didnt have any car available
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