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Panama City car rental reviews and directory
From C$ 9/day
Rated #1
National
Best Rated
10.0 Excellent (1 review)
5 locations in Panama City
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National reviews
Car rental locations
National
Locations in Panama City
Ave Diogenes De La Rosa Y
+507 317 6161
Ave Diogenes De La Rosa
+507 315 0416
Calle 50 Ph Universal 50
+507 265 3333
Calle 55 El Cangrejo
+507 265 5092
Tocumen International Airport
+507 238 4144
All National reviews
National reviews in Panama City
From C$ 7/day
Rated #2
Budget
7.3 Good (3 reviews)
5 locations in Panama City
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Budget reviews
Car rental locations
Budget
Locations in Panama City
El Cangrejo, 55th Street
+507 214 6806
Omar Torrijos Avenue
+507 315 0201
Tocumen Int'l Aeropuerto
+507 238 4069
Via Espana,calle Gabriela
+507 263 9190
Via Israel And 77th Street
+507 270 0477
All Budget reviews
Budget reviews in Panama City
Recent Reviews
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- Positive
- Neutral
- Negative
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4.8
Cons: Me quisieron dar un carro más pequeño que el que reservé
review from
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2.0
Not what they promote
Pros: Nothing
Cons: They didn’t have the car I needed or what they advertise to me thru website. The rep was rude and unhelpful. Last time I book budget.
review from
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3.2
Optional services were forced on us
Pros: Car itself was ok
Cons: They misrepresented pricing. We declined nsurance coverage since we have coverage under Visa credit card. Then Budget imposes what they listed as “Optional Services” which we declined but they insisted that despite the fact that we would not in reality be covered for those services, we still had to pay the $48+ fee.
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10.0
Excelente servicio
Pros: Todo fue muy rápido. Muy buen servicio. El carro era nuevo con poco kilometraje. El servicio de entrega también fue muy rápido. Estoy complacido con el servicio de budget.
review from
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4.4
Cons: The road and signs are all in Spanish and the counter personal are not fluent in English. We unfortunateyl got lost and the rental agency tried their best to escort us to our hotel. Driving in Panama however was very dangerous and would not rent a car there ever again.
review from
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7.6
Beware of hidden policies/charges like obligatory
Pros: The price was amazing at first, $4 per day and $9 for insurance.
Cons: The $9 insurance purchased through kayak was not recognized in Panama by budget and I was forced to buy insurance through Budget as well. The cheapest insurance was $18. It was still a good deal but I felt a little deceived by the price because the obligatory additional insurance was not mentioned as far as I know and the insurance I did by wasn't recognized by budget, so basically a waste of money turning a good deal into an average deal :(
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4.4
Pros: Compact car with adecuate sizefor the traffic volume in panama
Cons: Pick up time was longer than usual Insurance we had bought from kayak website was not accepted and we had to buy one there at 3 times more the price. Making the rental very expensive for the type of rented car. Ee even presented the print out of the reservation and still their answer was taht it was not accepted. Young and unexpected staff. Poorly trained Drop off is very incovenient as it is not at the desk and the whole process can take a long time. Not a good experience this time
review from
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6.4
Hidden costs
Cons: Until the end costs are hidden, the end price is way higher than expected.
review from
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2.0
Horrible experience
Cons: I rented a Hyundai Tucson to spend holidays with my family in Panama, I arranged the pickup of the car in Tocumen International Airport, at noon. I arrived around 2 and the person in the counter said they gave away my car because of the delay. When I made the reservation there was no place specifying this term, there's usually at 4 hour gap to pick up your car.
review from
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3.2
Cons: Up sale n the lady wasn't very good at explaining the packages and I did got in to an accident someone threw a rock at my passanger door of the corredor north late night and the agent came out with the sheet of prices for the dent ...woo
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2.0
Cons: We reserved the car, dropped off at airport to pick up and then told we could not rent car because we did not fly into the Tocumen airport. Had to pay for aboyer taxi and find an offsite location to rent a car. Ended up being very expensive last min!!!!
review from
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8.0
You will pay more when you'll get to the office
Pros: Good car
Cons: The price you pay don't include their insurance makes the price double and you can't cancel the deal
review from
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7.6
Beware of hidden policies/charges like obligatory
Pros: The price was amazing at first, $4 per day and $9 for insurance.
Cons: The $9 insurance purchased through kayak was not recognized in Panama by budget and I was forced to buy insurance through Budget as well. The cheapest insurance was $18. It was still a good deal but I felt a little deceived by the price because the obligatory additional insurance was not mentioned as far as I know and the insurance I did by wasn't recognized by budget, so basically a waste of money turning a good deal into an average deal :(
review from
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8.0
You will pay more when you'll get to the office
Pros: Good car
Cons: The price you pay don't include their insurance makes the price double and you can't cancel the deal
review from
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4.8
Cons: Me quisieron dar un carro más pequeño que el que reservé
review from
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2.0
Not what they promote
Pros: Nothing
Cons: They didn’t have the car I needed or what they advertise to me thru website. The rep was rude and unhelpful. Last time I book budget.
review from
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3.2
Optional services were forced on us
Pros: Car itself was ok
Cons: They misrepresented pricing. We declined nsurance coverage since we have coverage under Visa credit card. Then Budget imposes what they listed as “Optional Services” which we declined but they insisted that despite the fact that we would not in reality be covered for those services, we still had to pay the $48+ fee.
review from
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4.4
Cons: The road and signs are all in Spanish and the counter personal are not fluent in English. We unfortunateyl got lost and the rental agency tried their best to escort us to our hotel. Driving in Panama however was very dangerous and would not rent a car there ever again.
review from
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4.4
Pros: Compact car with adecuate sizefor the traffic volume in panama
Cons: Pick up time was longer than usual Insurance we had bought from kayak website was not accepted and we had to buy one there at 3 times more the price. Making the rental very expensive for the type of rented car. Ee even presented the print out of the reservation and still their answer was taht it was not accepted. Young and unexpected staff. Poorly trained Drop off is very incovenient as it is not at the desk and the whole process can take a long time. Not a good experience this time
review from
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6.4
Hidden costs
Cons: Until the end costs are hidden, the end price is way higher than expected.
review from
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2.0
Horrible experience
Cons: I rented a Hyundai Tucson to spend holidays with my family in Panama, I arranged the pickup of the car in Tocumen International Airport, at noon. I arrived around 2 and the person in the counter said they gave away my car because of the delay. When I made the reservation there was no place specifying this term, there's usually at 4 hour gap to pick up your car.
review from
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3.2
Cons: Up sale n the lady wasn't very good at explaining the packages and I did got in to an accident someone threw a rock at my passanger door of the corredor north late night and the agent came out with the sheet of prices for the dent ...woo
review from
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2.0
Cons: We reserved the car, dropped off at airport to pick up and then told we could not rent car because we did not fly into the Tocumen airport. Had to pay for aboyer taxi and find an offsite location to rent a car. Ended up being very expensive last min!!!!
review from
From C$ 5/day
Rated #3
Alamo
7.1 Good (8 reviews)
5 locations in Panama City
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Alamo reviews
Car rental locations
Alamo
Locations in Panama City
Ave Diogenes De La Rosa
+507 315 0416
Calle 50 Convia Brasil
+507 275 7158
Tocumen International Airport
+507 238 4142
Via Espana - Hotel Continental
+507 269 8551
Via Ricardo J Alfaro Entrada
+507 236 5752
All Alamo reviews
Alamo reviews in Panama City
Recent Reviews
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great car
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2.0
Cons: The person was not nice and found ways to increase our cost to rent a car. And send us away. He ruined our vacation because we didn't take the car. He was happy to cancel the reservation and wasn't helpful or accommodating at all. THE CAR RENTAL PLACE DID NOT have the car size we ordered
review from
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6.0
Pros: The car was is clean and worked without any issue .
Cons: The decision to use Alamo was based on best price. As a customer my experience would have been much more pleasant if I was informed about the mandatory insurance which was added to the overall cost.
review from
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2.0
Did not rent the car.
Cons: I was quoted $42.00 for three days. When I got to the counter was told it would be $162.00. I refuse to be ripped off so I did not complete the transaction.
review from
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7.6
why do you say 250$ in the reservation and I end with 720$?!?!
Pros: y
Cons: h
review from
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10.0
good service
Pros: Car was in good shape. Quick turnaround with the rental.
Cons: All the rental car companies get you on the car insurance. There is a bait and switch that happens. Offer a cheap rate On The car and the insurance is 3 x the cost of the rental rate.
review from
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10.0
Cons: No mention of the fuel policy.
review from
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8.0
Alamo is the best
Pros: Sales person was very interested, clear and mindful of the experience They let me use my own insurance coverages from the credit card which brings price down significantly
Cons: Final price differs strongly from online quote - $30 vs $90
review from
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2.0
Gave our reservation away
Cons: When we arrived at the airport, we found that Alamo gave our car away so that our reservation was good for nothing. We were left to take an expensive taxi to our hotel and instead of enjoying our night, we had to spend more than three hours trying to find a car. Never going with Alamo again.
review from
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5.2
Considerable price change ^
Pros: I liked the convenience of booking in advance at what seemed like an excellent fare. Too bad it was all wrong.
Cons: The insurance that I was sold online did not meet the local requirements. When I arrived I was told that my 4 day rental would go from <$50 to $180. The required insurance was over $110 and and was not mentioned until arrival at the counter. I was also charged $5 for gas eventhough I returned it with more fuel than it had when I picked it up. Charged for an additional driver and was told that it was standard regardless of how many people would be driving. Generally felt scammed.
review from
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6.0
Cons: check in took more than 40 minutes
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10.0
Pros: Very professional. Good car.
review from
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10.0
Pros: Quick efficient service, friendly staff.
Cons: Finding the car was not up to European specification.
review from
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10.0
good service
Pros: Car was in good shape. Quick turnaround with the rental.
Cons: All the rental car companies get you on the car insurance. There is a bait and switch that happens. Offer a cheap rate On The car and the insurance is 3 x the cost of the rental rate.
review from
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10.0
Cons: No mention of the fuel policy.
review from
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10.0
Pros: Very professional. Good car.
review from
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10.0
Pros: Quick efficient service, friendly staff.
Cons: Finding the car was not up to European specification.
review from
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7.6
why do you say 250$ in the reservation and I end with 720$?!?!
Pros: y
Cons: h
review from
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8.0
Alamo is the best
Pros: Sales person was very interested, clear and mindful of the experience They let me use my own insurance coverages from the credit card which brings price down significantly
Cons: Final price differs strongly from online quote - $30 vs $90
review from
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2.0
Cons: The person was not nice and found ways to increase our cost to rent a car. And send us away. He ruined our vacation because we didn't take the car. He was happy to cancel the reservation and wasn't helpful or accommodating at all. THE CAR RENTAL PLACE DID NOT have the car size we ordered
review from
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6.0
Pros: The car was is clean and worked without any issue .
Cons: The decision to use Alamo was based on best price. As a customer my experience would have been much more pleasant if I was informed about the mandatory insurance which was added to the overall cost.
review from
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2.0
Did not rent the car.
Cons: I was quoted $42.00 for three days. When I got to the counter was told it would be $162.00. I refuse to be ripped off so I did not complete the transaction.
review from
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2.0
Gave our reservation away
Cons: When we arrived at the airport, we found that Alamo gave our car away so that our reservation was good for nothing. We were left to take an expensive taxi to our hotel and instead of enjoying our night, we had to spend more than three hours trying to find a car. Never going with Alamo again.
review from
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5.2
Considerable price change ^
Pros: I liked the convenience of booking in advance at what seemed like an excellent fare. Too bad it was all wrong.
Cons: The insurance that I was sold online did not meet the local requirements. When I arrived I was told that my 4 day rental would go from <$50 to $180. The required insurance was over $110 and and was not mentioned until arrival at the counter. I was also charged $5 for gas eventhough I returned it with more fuel than it had when I picked it up. Charged for an additional driver and was told that it was standard regardless of how many people would be driving. Generally felt scammed.
review from
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6.0
Cons: check in took more than 40 minutes
review from
From C$ 7/day
Rated #4
Avis
5.9 Okay (6 reviews)
6 locations in Panama City
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Avis reviews
Car rental locations
Avis
Locations in Panama City
Avenida Balboa
+507 398 0360
Avenida De La Rotonda
+507 278 9444
Avenida Domingo Diaz
+507 238 4037
Calle D, El Cangrejo
+507 213 0555
Edif Distribuidora.David
+507 278 9455
Marcos A Gelabert Airport Albrook Field
+507 315 0434
All Avis reviews
Avis reviews in Panama City
Recent Reviews
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customer service
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8.8
Overall itcwas good
Pros: Service wast great however we had to go to a competitor to verify the price and argued to get the same or we would move. 1st car had some issues so they changed with 1 hour wait time
review from
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2.0
Terrible experience
Pros: Nothing
Cons: Waited in line for for over 45 minutes while 2 agents checked in 1 party each, very painful to say the least especially at 9:30 at night. Then to add insult to injury, while 1 agent escorted the party in front of us to their car, the remaining agent left us there. When we questioned her on this she told us her shift was ending. We told her that we were going to speak to her manager and she just laughed it off by saying go ahead. We ended up just leaving and getting a taxi. Never experienced such terrible service and be treated so rudely. I manage over 40 people and if she was my employee she would have been fired on the spot. I know I was in a foreign country however will never use Avis again.
review from
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5.2
Insurances
Cons: Insurances where way too high... kayak rate was cheap but that's just a hook.
review from
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2.0
Rental was not available
Cons: Went to pick up the rental and was told it was not available, highly disappointed!
review from
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8.0
Pros: Great customer service at the counter and outside at the rental parking lot.
Cons: The first couple of parking stalls in Line 1 are difficult to get out of. Would recommend backing the cars in if possible. Panapass toll didn't work on part of the Panama/colon expressway toll. Luckily there was no traffic behind and was able to move over to toll agent booth.
review from
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4.8
Kayak deal NOT honoured
Pros: Rather than being charged 35$ for 5 days as indicated by Kayak we were charged 25$ per day plus insurance. Our total, after we got out of all of the unecessary insurance ($400) was $240 to cover third party and collision, including the $125 for the car. The Avis agent was not adequately answering my questions. The tire began leaking air the moment we got the car (surprsiginly someone else we had met on our trip that rented with Avis also had the same tire Issue) and the tires were balding already. Either Avis is responsible and ripping off customers or Kayaks so called 'deals' are entirely false. We will not reserve a car through either organization again.
review from
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3.6
Reservation and Insurance not honored.
Cons: I arrived 3 in the morning. Presented the reservation and international insurance policy. The receptionist said she couldn't honor the reservation because the insurance company wasn't recognized by Avis Panama. Instead of $75.00 (I also had paid $90.00 for Allinaz Insurance) I was charged $333.10 for the rental. Make sure you have insurance honored by Avis or else you will be stung.
review from
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4.8
Cheap but slow.
Pros: Car rental was cheaper than the airport taxis. Car had USB port for phone charging/music.
Cons: Took 2 hours to get unclean vehicle. Was told to walk outside to the isle the vehicle with being kept on. No further instructions. Waited outside in the heat for about 25 minutes while staff searched for a car prior to getting a vehicle.
review from
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4.4
Cons: I got all the insurance options and they charged me $150 for a damage on the rim and tire
review from
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3.6
5x the price when I arrived to pick up the car
Pros: Nothing
Cons: To start I rented a special car according to avis well the special about the car was only it's weird noise after it's 3rd Gear! I also was charged an extra $170 due to a scratch it never happen, $30 because it needed a major car wash since the floor mats had sand from the beach. $30! In Panama!? Overall avis service just ripped off the bag!
review from
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6.0
Unexpected charges
Pros: Friendly staff.
Cons: The insurance was required and was 3 times more than the daily rate!!!
review from
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2.0
Kayak sold me Void insurance
Pros: NOTHING... wasted 3 hours of my day.. wasted lots of cab fare and in the end.. NO rental car
Cons: That Kayak is unreliable and doesn't know its partner car rentals. Bought the insurance proposed by the website (Allianz) while booking my car. Upon collection, Avis refused the insurance claiming it was void with Avis. New insurance proposed cost 3x the price already paid. Refused to pay so much.. alternative was to block 10000 on my credit card.. card got refused of course and so left, with no rental car. Kayak customer service sent standard email shifting blame elsewhere.. as was same with Allianz... customer left stranded. Rubbish standardised website with no knowledge of what they are selling.
review from
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2.0
Terrible experience
Pros: Nothing
Cons: Waited in line for for over 45 minutes while 2 agents checked in 1 party each, very painful to say the least especially at 9:30 at night. Then to add insult to injury, while 1 agent escorted the party in front of us to their car, the remaining agent left us there. When we questioned her on this she told us her shift was ending. We told her that we were going to speak to her manager and she just laughed it off by saying go ahead. We ended up just leaving and getting a taxi. Never experienced such terrible service and be treated so rudely. I manage over 40 people and if she was my employee she would have been fired on the spot. I know I was in a foreign country however will never use Avis again.
review from
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5.2
Insurances
Cons: Insurances where way too high... kayak rate was cheap but that's just a hook.
review from
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2.0
Rental was not available
Cons: Went to pick up the rental and was told it was not available, highly disappointed!
review from
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4.8
Kayak deal NOT honoured
Pros: Rather than being charged 35$ for 5 days as indicated by Kayak we were charged 25$ per day plus insurance. Our total, after we got out of all of the unecessary insurance ($400) was $240 to cover third party and collision, including the $125 for the car. The Avis agent was not adequately answering my questions. The tire began leaking air the moment we got the car (surprsiginly someone else we had met on our trip that rented with Avis also had the same tire Issue) and the tires were balding already. Either Avis is responsible and ripping off customers or Kayaks so called 'deals' are entirely false. We will not reserve a car through either organization again.
review from
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3.6
Reservation and Insurance not honored.
Cons: I arrived 3 in the morning. Presented the reservation and international insurance policy. The receptionist said she couldn't honor the reservation because the insurance company wasn't recognized by Avis Panama. Instead of $75.00 (I also had paid $90.00 for Allinaz Insurance) I was charged $333.10 for the rental. Make sure you have insurance honored by Avis or else you will be stung.
review from
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4.8
Cheap but slow.
Pros: Car rental was cheaper than the airport taxis. Car had USB port for phone charging/music.
Cons: Took 2 hours to get unclean vehicle. Was told to walk outside to the isle the vehicle with being kept on. No further instructions. Waited outside in the heat for about 25 minutes while staff searched for a car prior to getting a vehicle.
review from
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4.4
Cons: I got all the insurance options and they charged me $150 for a damage on the rim and tire
review from
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3.6
5x the price when I arrived to pick up the car
Pros: Nothing
Cons: To start I rented a special car according to avis well the special about the car was only it's weird noise after it's 3rd Gear! I also was charged an extra $170 due to a scratch it never happen, $30 because it needed a major car wash since the floor mats had sand from the beach. $30! In Panama!? Overall avis service just ripped off the bag!
review from
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6.0
Unexpected charges
Pros: Friendly staff.
Cons: The insurance was required and was 3 times more than the daily rate!!!
review from
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2.0
Kayak sold me Void insurance
Pros: NOTHING... wasted 3 hours of my day.. wasted lots of cab fare and in the end.. NO rental car
Cons: That Kayak is unreliable and doesn't know its partner car rentals. Bought the insurance proposed by the website (Allianz) while booking my car. Upon collection, Avis refused the insurance claiming it was void with Avis. New insurance proposed cost 3x the price already paid. Refused to pay so much.. alternative was to block 10000 on my credit card.. card got refused of course and so left, with no rental car. Kayak customer service sent standard email shifting blame elsewhere.. as was same with Allianz... customer left stranded. Rubbish standardised website with no knowledge of what they are selling.
review from
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Dollar reviews
Car rental locations
Dollar
Locations in Panama City
Ave Eusebio A Morales
Ave Ricardo J. Alfaro
Ciudad De Santiago De Veragus
+507 270 0355
Panama City Intl Ap
Panama Domestic/intl Apo, Pa.
+507 270 0355
Via Tocumen
+507 236 4955
Y Calle 74, Obrrio
+507 270 0355
All Dollar reviews
Dollar reviews in Panama City
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customer service
pick up the car
car was clean
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2.0
Never rent from Dollar car rental in Panama by far the worst & rudest
Cons: The employees at the counter are there are the rudest and unprofessional people that you could meet in a foreign country. I recommend any other rental company but Dollar. This company needs to really put their best customer service people in their counters to greet and care about their customers. It takes only one person to ruin a company. I suggest to take Nancy off the counter immediately if you want to keep your customers from renting from you again. I used rent there every month and I was a loyal customer, but after meeting with Nancy at the counter I will never go back to Dollar in Panama.
review from
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2.0
Cons: First they tried to give us smaller car claiming that it was the same. Then every 10 mins they will tell us that the car comes in 10 mins. Throughout the wait time they would say that the car needs to be washed, then that the door could not open so they need to find another one, finally they drove us to another location to get another car. Last but not least, we paid almost 4x the price on Kayak even though it said 'total including taxes'. They said Kayak was 'web price' and this was 'real price'. Other customers before us argued about the same thing too. The whole thing lasted for almost 2 hours. Please try another company
review from
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3.6
Fraud
Pros: Unlimited miles.
Cons: Additional services were added without explanation. Was defrauded by counter agents Victor T and Nancy Melendez. Just as well the vehicle suspension was suboptimal and the passenger side window motor did not work.
review from
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6.8
Vacation SUV rental
Cons: I secured rental cost but upon my pickup agent stated in Panama I must purchase their insurance coverage to get the vehicle. Very disappointing not reading or finding the fine print anywhere to sign on to their high cost when my insurance has always covered my car rentals in the US.
review from
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4.4
Beware of renting cars in Panama
Pros: Car was nice.
Cons: The rental price quadrupled when I went to pick the car up. A bunch of feed not listed on Kayak were added that quadrupled the rate I was quoted.
review from
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2.0
Pros: the initial transition was very pleasant
Cons: While, having mechanical issues with the car, we still had to pay for it. I don't think. I'd use them again.
review from
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4.0
Booo
Pros: They made us pay extra for a wee bit of sand in the car.
review from
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3.6
They want us to buy a them a new windshield.
Cons: When we returned the car they noticed a very small chip in the windshield and said I would need to pay for a new windshield. My passenger says he noticed the chip when we drove off. When we picked up the car we watched the inspector go around it. He didn't look at the glass, and the chip is very hard to see from the outside. The visa charge is $600 - $700 above the rental but they have not sent me the detail of charges I requested. They haven't responded to my email. The phone number provided by Dollar corporate is out of service and they didn't pick up at the 800 number on the brochure. Dollar US says it isn't their problem because the Panama agency is independent.
review from
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2.0
Did not honor kayak reservation
Cons: The location at Panama City airport did not honor the reservation and I had to pay more than twice the reservation amount
review from
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7.6
Rental review
Pros: They were ready to take care of my needs
Cons: That one of the agent was easily distracted
review from
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4.4
Cons: Tried to charge us more than they were suppose to when vehicle was returned
review from
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2.0
Smoking car and prepaid fiasco
Pros: The clerk at the pick up counter was courteous
Cons: No sympathy from the clerk at the drop off counter. Dismissed my issues of giving me a smoking vehicle and only 3/4 of a tank of gas when I prepaid for a full tank. Said it was my fault for not reporting my problems earlier. No help whatsoever.
review from
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6.8
Vacation SUV rental
Cons: I secured rental cost but upon my pickup agent stated in Panama I must purchase their insurance coverage to get the vehicle. Very disappointing not reading or finding the fine print anywhere to sign on to their high cost when my insurance has always covered my car rentals in the US.
review from
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7.6
Rental review
Pros: They were ready to take care of my needs
Cons: That one of the agent was easily distracted
review from
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2.0
Never rent from Dollar car rental in Panama by far the worst & rudest
Cons: The employees at the counter are there are the rudest and unprofessional people that you could meet in a foreign country. I recommend any other rental company but Dollar. This company needs to really put their best customer service people in their counters to greet and care about their customers. It takes only one person to ruin a company. I suggest to take Nancy off the counter immediately if you want to keep your customers from renting from you again. I used rent there every month and I was a loyal customer, but after meeting with Nancy at the counter I will never go back to Dollar in Panama.
review from
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2.0
Cons: First they tried to give us smaller car claiming that it was the same. Then every 10 mins they will tell us that the car comes in 10 mins. Throughout the wait time they would say that the car needs to be washed, then that the door could not open so they need to find another one, finally they drove us to another location to get another car. Last but not least, we paid almost 4x the price on Kayak even though it said 'total including taxes'. They said Kayak was 'web price' and this was 'real price'. Other customers before us argued about the same thing too. The whole thing lasted for almost 2 hours. Please try another company
review from
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3.6
Fraud
Pros: Unlimited miles.
Cons: Additional services were added without explanation. Was defrauded by counter agents Victor T and Nancy Melendez. Just as well the vehicle suspension was suboptimal and the passenger side window motor did not work.
review from
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4.4
Beware of renting cars in Panama
Pros: Car was nice.
Cons: The rental price quadrupled when I went to pick the car up. A bunch of feed not listed on Kayak were added that quadrupled the rate I was quoted.
review from
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2.0
Pros: the initial transition was very pleasant
Cons: While, having mechanical issues with the car, we still had to pay for it. I don't think. I'd use them again.
review from
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4.0
Booo
Pros: They made us pay extra for a wee bit of sand in the car.
review from
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3.6
They want us to buy a them a new windshield.
Cons: When we returned the car they noticed a very small chip in the windshield and said I would need to pay for a new windshield. My passenger says he noticed the chip when we drove off. When we picked up the car we watched the inspector go around it. He didn't look at the glass, and the chip is very hard to see from the outside. The visa charge is $600 - $700 above the rental but they have not sent me the detail of charges I requested. They haven't responded to my email. The phone number provided by Dollar corporate is out of service and they didn't pick up at the 800 number on the brochure. Dollar US says it isn't their problem because the Panama agency is independent.
review from
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2.0
Did not honor kayak reservation
Cons: The location at Panama City airport did not honor the reservation and I had to pay more than twice the reservation amount
review from
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4.4
Cons: Tried to charge us more than they were suppose to when vehicle was returned
review from
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2.0
Smoking car and prepaid fiasco
Pros: The clerk at the pick up counter was courteous
Cons: No sympathy from the clerk at the drop off counter. Dismissed my issues of giving me a smoking vehicle and only 3/4 of a tank of gas when I prepaid for a full tank. Said it was my fault for not reporting my problems earlier. No help whatsoever.
review from
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Hertz reviews
Car rental locations
Hertz
Locations in Panama City
Aeropuerto Marcos A Gelabert
+507 321 8308
Apto. Intl De Tocumen
+507 301 2696
Av. Belisario Porras
+507 321 8301
Calle Eusebio A Morales
+507 301 2699
All Hertz reviews
Hertz reviews in Panama City
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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2.0
Will never use Hertz again
Pros: Nothing
Cons: 1. Quotation differs big time from at desk price: $33 vs $200 2. Sales woman at airport was completely careless (ex. Yes it's 200 and it's going to be like that on any other rental, and this is taking 2,000 as deposit from your credit card) Went to Alamo next door and got the same rental for $90
review from
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4.4
Horrible Service; quaote was not honored
Pros: The car was in good shape
Cons: Customer service was horrible. 40 minutes to check out a car. they wouldn't let me take the car unless i signed blank credit card forms (no amount in them). originally quoted $40 but ended up paying $205 with fees.
review from
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2.0
Pros: Kayak quoted 130 dollars, when I got to hertz the charge was over 500 dollars. I was in Panama as a volunteer translator for a small ngo, I was going to pick up the rental, buyback once the price hike occurred, I told the ngo that they would have to pay for the rental. They agreed. If the difference was fifty/sixty dollars, no problem, but the difference in price was over 400 dollars. Very upset and disappointed in that
review from
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2.0
Pros: nothing
Cons: IAt booking I was not told that I would have to pay more than $280 for one week of insurance. I found out about extra cost upon arrival in Panama at 1AM. The 3rd party insurance I bought at booking was not accepted so I lost that money. I declined the overpriced local 3rd party insurance since my credit card offers rental insurance, they would not accept my credit card insurance coverage either so I was forced to not rent the car. I had made plans for this trip with the expectation that I would have a car to get around Panama, all my plans were derailed.
review from
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3.6
Nightmare in Panama City
Pros: Nothing!
Cons: Unfriendly, miss-leading and incompetent!
review from
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4.4
Hieren fees and poor service
Pros: Convenience pick up and drop off
Cons: There were all kinds of hider. Fees that were not disclosed at rental time. I was quoted $100, but they tried to charge $700 when I checked in. In the end had to pay more than $400. The service was slow and inefficient.
review from
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5.2
4x more than the price quoted
Pros: brand new car
Cons: I got to the Hertz counter was suppose to be $123.00 for the week. The price went to $383 with the credit card coverage or $436. if I took all the coverage 1 am in the the morning too tired. Typical same old bull in Panama cant get a straight answer on the price. It's the same with all the rental company in panama should not be that had to quote with insurance that's required
review from
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2.0
price was diferent
Pros: The price was very different to what it was advertised. They wanted me to buy their insurance and didn't allowed me to use my cc insurance because their policies indicated that any suv car must have full insurance coverage. I had to rent a different car which it was fine the quote on line was $92 for 7 days they charged me $ 298.
Cons: Price difference
review from
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8.4
great service but expensive
Pros: They provided me with a free upgrade for being a past customer. They suggested the wifi hotspot to help me navigate anywhere I needed to go, even told me about a really good navigation app that was ten million times better than the gps i had rented last time.
Cons: The insurance I bought when I booked it on kaytak, they didnt accept. So i still ended up paying almost $400 for the car rental when I had originally paid approximately $150 when i booked it.
review from
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2.0
Horrible
Pros: Nothing
Cons: Everything...according to hertz Panama the global insurance I purchased thru kayak is not valid over there and they wanted to charge me ridiculous amounts of money just to rent a vehicle for 2-3 days. I'm disgusted!
review from
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2.0
Beware you will end up paying 3x of kayak quote.
Pros: nothing
Cons: "Insurance" is twice as expensive as rental fee. The quote I was given online was tripled when I got to the counter.
review from
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2.0
Will never use Hertz again
Pros: Nothing
Cons: 1. Quotation differs big time from at desk price: $33 vs $200 2. Sales woman at airport was completely careless (ex. Yes it's 200 and it's going to be like that on any other rental, and this is taking 2,000 as deposit from your credit card) Went to Alamo next door and got the same rental for $90
review from
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4.4
Horrible Service; quaote was not honored
Pros: The car was in good shape
Cons: Customer service was horrible. 40 minutes to check out a car. they wouldn't let me take the car unless i signed blank credit card forms (no amount in them). originally quoted $40 but ended up paying $205 with fees.
review from
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2.0
Pros: Kayak quoted 130 dollars, when I got to hertz the charge was over 500 dollars. I was in Panama as a volunteer translator for a small ngo, I was going to pick up the rental, buyback once the price hike occurred, I told the ngo that they would have to pay for the rental. They agreed. If the difference was fifty/sixty dollars, no problem, but the difference in price was over 400 dollars. Very upset and disappointed in that
review from
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2.0
Pros: nothing
Cons: IAt booking I was not told that I would have to pay more than $280 for one week of insurance. I found out about extra cost upon arrival in Panama at 1AM. The 3rd party insurance I bought at booking was not accepted so I lost that money. I declined the overpriced local 3rd party insurance since my credit card offers rental insurance, they would not accept my credit card insurance coverage either so I was forced to not rent the car. I had made plans for this trip with the expectation that I would have a car to get around Panama, all my plans were derailed.
review from
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3.6
Nightmare in Panama City
Pros: Nothing!
Cons: Unfriendly, miss-leading and incompetent!
review from
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4.4
Hieren fees and poor service
Pros: Convenience pick up and drop off
Cons: There were all kinds of hider. Fees that were not disclosed at rental time. I was quoted $100, but they tried to charge $700 when I checked in. In the end had to pay more than $400. The service was slow and inefficient.
review from
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5.2
4x more than the price quoted
Pros: brand new car
Cons: I got to the Hertz counter was suppose to be $123.00 for the week. The price went to $383 with the credit card coverage or $436. if I took all the coverage 1 am in the the morning too tired. Typical same old bull in Panama cant get a straight answer on the price. It's the same with all the rental company in panama should not be that had to quote with insurance that's required
review from
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2.0
price was diferent
Pros: The price was very different to what it was advertised. They wanted me to buy their insurance and didn't allowed me to use my cc insurance because their policies indicated that any suv car must have full insurance coverage. I had to rent a different car which it was fine the quote on line was $92 for 7 days they charged me $ 298.
Cons: Price difference
review from
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2.0
Horrible
Pros: Nothing
Cons: Everything...according to hertz Panama the global insurance I purchased thru kayak is not valid over there and they wanted to charge me ridiculous amounts of money just to rent a vehicle for 2-3 days. I'm disgusted!
review from
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2.0
Beware you will end up paying 3x of kayak quote.
Pros: nothing
Cons: "Insurance" is twice as expensive as rental fee. The quote I was given online was tripled when I got to the counter.
review from
From C$ 7/day
Rated #7
Thrifty
4.1 Okay (26 reviews)
4 locations in Panama City
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Thrifty reviews
Car rental locations
Thrifty
Locations in Panama City
Ave Domingo Diaz, Tocumen
+507 204 9591
Panama Domestic/intl Apo, Pa.
+507 315 0144
Tocumen Intl Apt, Panama
+507 238 4955
Via Espana N0. 100
+507 214 7677
All Thrifty reviews
Thrifty reviews in Panama City
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
credit card
car was clean
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2.8
Hidden fees
Cons: It would have been nice to know about the $400 dollar charge for international insurance up front. The rental fee was only $50 bucks... The $30 dollar “service charge” to pay my ticket for the tourist trap “illegall lane change” ticket I received also left a bad taste in my mouth.
review from
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2.0
i went to pick up the car and then was told i had to put down $2000
Pros: Nothing.
Cons: False advertising. They wouldnt accept my insurance on my US Credit card. They wanted US$2000 deposit. This is just a bait and switch scam.
review from
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2.8
Terrible customer experience
Cons: I stood at the counter for 10 minutes before one of the two staff decided they would ask what I wanted. They did not have the car I reserved, but instead of telling me that, they tried to talk me into a different car. When they finally admitted they did not have my car or an equivalent class vehicle, they refused to provide ANY vehicle for the price I had been quoted through Kayak. I got much better service and ultimately a better price through another service.
review from
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7.2
Watch out for hidden charges and long delays
Pros: Clean powerful new car
Cons: 90 minute pick up wait even tho I'd phoned beforehand. Hidden admin charges - well not hidden but not explained
review from
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4.4
The price at the counter was very far off from the booking price.
Cons: I booked online for one price but when I got to the counter they said lol, that’s the internet price not the real price. Which was more than double.
review from
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2.0
Cons: They did not have any cars
review from
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2.0
Cons: They did not have any cars
review from
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10.0
Love everything
Cons: Everything
review from
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2.0
Pros: El auto tuvo cucarachasp
review from
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3.2
Pros: We were lucky to get a car.
Cons: Our car was not available. Had to take a pick up truck instead of SUV or was told to see what was there the next day. With a bunch in line behind us we took the pick up. Thrifty did not recognize our Credit card car rental insurance and again indicated take it or leave it. Insurance was 5 times the amount of the rental.
review from
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2.0
Cons: Car I had reserved months prior was not available. To go from an suv to a yaris for 4 people with luggage was not good. Staff was not helpful at both ends of the trip. Don't rent from Thrifty at the Allbrook airport.
review from
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4.4
Needed more research
Pros: Vehicle was newer, though had many issues. Staff were nice.
Cons: 4x4 suspension was shot. Didn’t realize it until we were on the road traveling the country of Panama. Made for an extremely dangerous road trip. Was charged a “Mandatory” $500 insurance that was never identified before the trip.
review from
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2.8
Hidden fees
Cons: It would have been nice to know about the $400 dollar charge for international insurance up front. The rental fee was only $50 bucks... The $30 dollar “service charge” to pay my ticket for the tourist trap “illegall lane change” ticket I received also left a bad taste in my mouth.
review from
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2.0
i went to pick up the car and then was told i had to put down $2000
Pros: Nothing.
Cons: False advertising. They wouldnt accept my insurance on my US Credit card. They wanted US$2000 deposit. This is just a bait and switch scam.
review from
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2.8
Terrible customer experience
Cons: I stood at the counter for 10 minutes before one of the two staff decided they would ask what I wanted. They did not have the car I reserved, but instead of telling me that, they tried to talk me into a different car. When they finally admitted they did not have my car or an equivalent class vehicle, they refused to provide ANY vehicle for the price I had been quoted through Kayak. I got much better service and ultimately a better price through another service.
review from
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4.4
The price at the counter was very far off from the booking price.
Cons: I booked online for one price but when I got to the counter they said lol, that’s the internet price not the real price. Which was more than double.
review from
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2.0
Cons: They did not have any cars
review from
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2.0
Cons: They did not have any cars
review from
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2.0
Pros: El auto tuvo cucarachasp
review from
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3.2
Pros: We were lucky to get a car.
Cons: Our car was not available. Had to take a pick up truck instead of SUV or was told to see what was there the next day. With a bunch in line behind us we took the pick up. Thrifty did not recognize our Credit card car rental insurance and again indicated take it or leave it. Insurance was 5 times the amount of the rental.
review from
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2.0
Cons: Car I had reserved months prior was not available. To go from an suv to a yaris for 4 people with luggage was not good. Staff was not helpful at both ends of the trip. Don't rent from Thrifty at the Allbrook airport.
review from
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4.4
Needed more research
Pros: Vehicle was newer, though had many issues. Staff were nice.
Cons: 4x4 suspension was shot. Didn’t realize it until we were on the road traveling the country of Panama. Made for an extremely dangerous road trip. Was charged a “Mandatory” $500 insurance that was never identified before the trip.
review from
From C$ 3/day
Rated #8
Ace
Cheapest deal
2.0 Mediocre (1 review)
3 locations in Panama City
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Ace reviews
Car rental locations
Ace
Locations in Panama City
Ave. Mulvehill
+507 7263 1030
Calle 50
+507 378 9090
Marcos a Gelabert Intl Arpt
+507 315 0385
All Ace reviews
Ace reviews in Panama City
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
return the car
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4.0
I ended up renting the vehicle with Budget
Cons: your deposit requirement was ridiculous $2500.00.
review from
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3.2
Not dependable
Pros: Ramses was nice.
Cons: We got a car that shuttered and sounded like it was going to break down. Seemed it had a transmission problem. As well as other problems when turning the steering wheel. Also, the AC did not work well, so it was quite uncomfortable in very humid Panama. When we called ACE regarding the vehicle, no other option was given. Thankfully it did not break down on us. When we went to pick up the vehicle there was no one at the kiosk. We had to call to get someone to come. Turns out they only come at the reserved time for pick up and drop off. If you are any earlier or later they may not be there.
review from
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2.0
DON'T RENT FROM THIS COMPANY!!!
Pros: Nothing!
Cons: There is no one at the counter. You have to call and after an hour wait, they show up. It gets worse, when we came back to drop off the car, there was no one there! We almost missed our flight. Every other company at that airport terminal told us this was normal for Ace and went on about their inability to provide even the most basic customer service.
review from
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2.0
Terrible car
Cons: The car was old, in poor shape and unsafe to drive. More than 115km on the odometer, windshield filthy with poor wipers. Not recommended.
review from
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7.2
Pros: Helpful staff . I Left my carry on bags they were quick to retrieve them for me. Excellent
review from
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4.0
I ended up renting the vehicle with Budget
Cons: your deposit requirement was ridiculous $2500.00.
review from
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3.2
Not dependable
Pros: Ramses was nice.
Cons: We got a car that shuttered and sounded like it was going to break down. Seemed it had a transmission problem. As well as other problems when turning the steering wheel. Also, the AC did not work well, so it was quite uncomfortable in very humid Panama. When we called ACE regarding the vehicle, no other option was given. Thankfully it did not break down on us. When we went to pick up the vehicle there was no one at the kiosk. We had to call to get someone to come. Turns out they only come at the reserved time for pick up and drop off. If you are any earlier or later they may not be there.
review from
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2.0
DON'T RENT FROM THIS COMPANY!!!
Pros: Nothing!
Cons: There is no one at the counter. You have to call and after an hour wait, they show up. It gets worse, when we came back to drop off the car, there was no one there! We almost missed our flight. Every other company at that airport terminal told us this was normal for Ace and went on about their inability to provide even the most basic customer service.
review from
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2.0
Terrible car
Cons: The car was old, in poor shape and unsafe to drive. More than 115km on the odometer, windshield filthy with poor wipers. Not recommended.
review from
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Car rental locations
Sixt
Locations in Panama City
Avenida Mulvehill
+507 321 6300
Calle 50 y 67 San Francisco
+507 321 6340
Calle Elvira Mendez 52
+507 269 7498
Calle Eusebio A. Morales
+507 269 7498
Via Tocumen 1
+507 321 6350
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Car rental locations
MEXRENTACAR
Locations in Panama City
Aeropuerto Internacional Marcos A Gelabert
Panama Pacific Airport
Tocumen International Airport
+507 238 3200
Via Venetto
╳
Car rental locations
Sunnycars
Locations in Panama City
Avenida Belisario Porras
Calle 50
Ricardo J. Alfaro Avenue
Via España and Ricardo Arias Street
╳
Car rental locations
Firefly
Locations in Panama City
Marcos A Gelabert Albrook Apt
+507 279 5777
Via Tocumen Hotel Crowne Plaza
+507 321 8383
Car Rental Locations in Panama City
Good to Know
| Most Popular Agency | Sixt |
| Most Popular Car Type | Economy |
| Average price | C$ 9/day |
| Good deal | C$ 6/day |
FAQs About Renting a Car in Panama City
How much does it cost to rent a car in Panama City?
On average a hire car in Panama City costs C$ 9 per day.
What is the most popular rental car in Panama City?
Economy (Chevrolet Spark or similar) is the most frequently booked rental car type in Panama City.
What is the cheapest car rental company in Panama City?
In the past 72 hours, the cheapest rental cars were found at Thrifty (C$ 7/day), Sixt (C$ 7/day) and Hertz (C$ 11/day).
Which car rental companies are at the airport: Tocumen Intl Airport (PTY)?
Car rental companies onsite at Tocumen Intl Airport include Sixt, Alamo, Thrifty, Budget, National and Avis.
Which car rental companies will pick you up at the airport: Tocumen Intl Airport (PTY)?
Car rental companies that offer shuttle or pick-up services from Tocumen Intl Airport to off-airport locations include Sixt, Ace, Alamo, Thrifty, Budget, National and Avis.
What is the cheapest rental car location in Panama City?
In the last 72 hours the cheapest rental car price was found at Thrifty Tocumen Intl Apt, Panama null (4 kilometers from city center).
How can I find car rentals near me in Panama City?
Take a look at our extensive car rental location map to find the best rental cars near you.
