Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
Minivan |
Passenger Van |
SUV |
Commercial |
Pick-up truck |
5.3
Okay
23 reviewsCleanliness
4.4
Comfort
5.4
Pick-up/Drop-off
5.7
Value for money
5.7
2 locations in Duluth
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Reviews
10.0 Excellent
Mar. 2021
Pros:
Drop off was easyCons:
They were not able to vacuum the vehicle because of the rain, but it was clean.7.2 Good
Sep. 2020
Cons:
Good staff the car was dirty2.0 Mediocre
Jul. 2020
Pros:
Absolutely nothing I cancelled the reservationCons:
Clearer on the instructions2.0 Mediocre
Nov. 2019
Pros:
I had a long term rental (2 months) booked and confirmed. Then I was told they had no cars available of my class and that I should pay for a higher class, meaning a whole lot more money. On top of that the insurance was almost as much as the total cost of what I had payed in my reservation. So how does that work? I pay an amount that I think it is roughly my rental car cost and it turns out it is half of it because of the insurance? Why dont you communicate this in advance? I was so upset that I walked away without a car. And guess what, they did not care at all.Cons:
Everything?8.0 Excellent
Apr. 2019
Pros:
yes4.4 Okay
Jun. 2018
Pros:
Nothing....even their car selection was awful.Cons:
Everything in general. The incompetence of their staff, their lack of knowledge, how deceitful their charging practices are (yes, they are additional charges that will not be disclosed until you are actually in the store), their customer service department (oh my God...these are the worst people I've ever talked to on the phone), how understaffed these locations are, etc.Avis
2.6
Mediocre
8 reviewsCleanliness
2.6
Comfort
6.0
Pick-up/Drop-off
3.9
Value for money
3.3
One location in Duluth
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2.0 Mediocre
May 2020
Pros:
The staff was rude and the store didn’t had our vehicle.Cons:
Better communication10.0 Excellent
Feb. 2018
Pros:
Everything was great. Service was friendly and quick.Cons:
Everything was fine.4.0 Okay
Jan. 2022
2.0 Mediocre
Nov. 2021
1.9 Horrible
Oct. 2021
2.0 Mediocre
May 2020
Pros:
The staff was rude and the store didn’t had our vehicle.Cons:
Better communication10.0 Excellent
Feb. 2018
Pros:
Everything was great. Service was friendly and quick.Cons:
Everything was fine.5 locations in Duluth
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Reviews
10.0 Excellent
Apr. 2019
Pros:
Staff friendly helpfulCons:
Keep up the good work2.0 Mediocre
Jun. 2017
Cons:
Wait times are way too long. Not enough communication between offices. No order in office as to who was waiting in line.4.8 Okay
Apr. 2017
Pros:
Customer service at the location was good Car was dirty though. Rented a van, one seat wouldn't retracy in to the floor. Good thing we checked fluids - power steering and antifreeze below minimum and radiator almost dry. Could have been a disaster. .8.4 Excellent
Apr. 2017
Cons:
The vehicle I rented changed after I made my reservation. The confirmation screen said one type of vehicle while the email said a smaller type of vehicle. I was glad that I took a screenshot of the confirmation screen as proof of the larger vehicle.6.8 Good
Jan. 2017
Cons:
When we picked up the car it didn't look like it had been cleaned. There was throw up in the back seat, that I cleaned myself. There was also food and garbage left over from the person who rented it previously. The place and people I dealt with were very nice, but I don't know if I would rent from them again because of the mess.2.0 Mediocre
Dec. 2016
Pros:
Enterprise does not accept debit. That's frustrating when you get to the counter and find out.Budget
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Duluth
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Reviews
4.8 Okay
Jul. 2019
Cons:
The person who checked me in was downright rude. The car was filthy. I had a five day rental for under 300.00, and had to change plans. One day charge?, 71.00.8.4 Excellent
Jul. 2016
Cons:
a lit bit nasty. but tolerable4.8 Okay
Jul. 2019
Cons:
The person who checked me in was downright rude. The car was filthy. I had a five day rental for under 300.00, and had to change plans. One day charge?, 71.00.8.4 Excellent
Jul. 2016
Cons:
a lit bit nasty. but tolerableMost popular car type | Compact |
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