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Passenger Van |
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Pick-up truck |
One location in Durham
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Reviews
8.0 Very good
Oct. 2022
8.0 Very good
Apr. 2021
Pros:
It was easy.Cons:
Being able to get Satellite Radio.10.0 Wonderful
Jan. 2021
Pros:
Easy pick up and drop offCons:
Nothing7.6 Good
Jun. 2020
Pros:
Staff was friendly.Cons:
Staff should have considered the delays I incurred in returning the car because of multiple protests in Virginia and NYC, as well as a curfew, all of which were out of my control.9.2 Wonderful
Sep. 2019
Pros:
The staff were excellent and did a fine job. Avis was wonderful. The Nissan Versa I rented ran great. The only issue was that the seat was uncomfortable (6-hour drive).Cons:
The vehicle (Nissan Versa) was scratched in several places with minor dents apparent. It didn't bother me and was well documented. I am very pleased with Avis and plan on using them again.7.6 Good
Sep. 2017
Pros:
Everything about the car was great.Cons:
Customer service was rude. When they saw we had kids they said, "Be sure you clean the car before you return the car.".5 locations in Durham
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Reviews
2.0 Poor
May 2021
Cons:
They didn't have cars available. I was on a wait list but was never contacted either way after that.2.0 Poor
Jul. 2020
Pros:
Nothing - I showed up to pick up the truck and none was available. Enterprise did not attempt to contact me to let me know there were no vehicles available and did nothing to remedy the situation. I had to cancel me plans and reschedule for the following weekend with Alamo. I will never rent from Enterprise again from your site or any other site.Cons:
Live up to their obligations and communicate and not leave their customers hanging.2.8 Poor
Jul. 2020
Cons:
The car was filthy and smelled of smoke even though it was a nine smoking car. The seats were super uncomfortable and there was a terrible squeak. The car needed to be retired as a rental.10.0 Wonderful
Mar. 2017
Pros:
Convenient , reliable and most of all comfortable. Easy to pay, friendly calls the day of and before to make sure I was still interested in using them. They wanted to make sure what I needed and to have it available for me. The cost was so much more my size than any of the other place I had tried. The price was cheap and much more for someone's pocket that is on a fixed income.Cons:
That the person checking up to see if I needed the vehicle did not tell me about having to bring 2 forms to prove of my ability to pay, and live. This was an inconvenience for me, but the person at the desk helped me and my husband out.2.0 Poor
Feb. 2017
Pros:
NothingCons:
I got no car after reserving it. The branch claimed they had no cars at all that morning.8.8 Very good
Feb. 2017
Pros:
The size and type of car was good, the price was good.Cons:
The car smelled a bit like someone had been smoking in the car and the seats needed to be shampooed. I also didn't like the way the car drove: it was an automatic but the gears shifted hard.2 locations in Durham
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4.0 Mediocre
Mar. 2023
8.0 Very good
Feb. 2023
10.0 Wonderful
Jul. 2022
One location in Durham
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Reviews
9.2 Wonderful
Aug. 2019
Pros:
Super friendly staff at both locations10.0 Wonderful
Nov. 2017
Pros:
They didn’t have the car we wanted so they upgraded us at no charge6.0 Okay
Jul. 2017
Pros:
Nice people, quick and easy pickup and drop off.Cons:
The car needed alignment. It was shuddering on the highway during the entire 4 hour drive.2.0 Poor
Jul. 2017
Cons:
There was no rental car available and we had to cancel our reservation.4.0 Mediocre
Nov. 2016
Pros:
Quick check-inCons:
Car smelled horrible with cigarette smoke. We tried to switch cars but no other cars were available so we were stuck with a miserable 4 hour drive. There is no way that someone didn't notice this when they were inspecting the car.2.0 Poor
Nov. 2022
Most popular car type | Standard |
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