Book Enterprise Rent-A-Car car rentals in Durham

Reviews for Enterprise Rent-A-Car in Durham

Recent reviews

Traveler rating

Wonderful

2

Very good

1

Good

1

Okay

0

Fair

0

Mediocre

0

Poor

4

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car was great

4.0

Outrageous to offer a 6 pm rental when the place closes at 6 pm…Reviewed 3 May 2023

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2.0

I booked a car on a website took an Uber and went to the location only to be told there was no car available. I called another Enterprise location reserved another car which they assured me was available only to receive a call ten minutes later saying there was no car. Quite disgusting big corporation nonsense.Reviewed 7 Sep. 2022

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10.0

Manager was very nice and quick to check us in and work withReviewed 28 May 2022

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8.0

It were greatReviewed 28 Dec. 2021

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10.0

Friendly, professional staff. I meat, called and visited in office; each experience was delivered excellent customer service. I will definitely rent here again when needed.Reviewed 5 Oct. 2021

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7.9

first car smelt so bad of smoke we got it packed and were ready to leave for the trip and noticed that the registration was expired. so we contacted Enterprise and they changed the car out for a better on, one more like we asked for and it smelt much better. the staff was super niceReviewed 2 Aug. 2021

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2.0

Cons:They didn't have cars available. I was on a wait list but was never contacted either way after that.Reviewed 15 May 2021

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2.0

Pros:Nothing - I showed up to pick up the truck and none was available. Enterprise did not attempt to contact me to let me know there were no vehicles available and did nothing to remedy the situation. I had to cancel me plans and reschedule for the following weekend with Alamo. I will never rent from Enterprise again from your site or any other site.Cons:Live up to their obligations and communicate and not leave their customers hanging.Reviewed 28 Jul. 2020

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2.8

Cons:The car was filthy and smelled of smoke even though it was a nine smoking car. The seats were super uncomfortable and there was a terrible squeak. The car needed to be retired as a rental.Reviewed 6 Jul. 2020

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10.0

I enjoyed the opportunity to use enterprise they wPros:Convenient , reliable and most of all comfortable. Easy to pay, friendly calls the day of and before to make sure I was still interested in using them. They wanted to make sure what I needed and to have it available for me. The cost was so much more my size than any of the other place I had tried. The price was cheap and much more for someone's pocket that is on a fixed income.Cons:That the person checking up to see if I needed the vehicle did not tell me about having to bring 2 forms to prove of my ability to pay, and live. This was an inconvenience for me, but the person at the desk helped me and my husband out.Reviewed 8 Mar. 2017

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2.0

The car that wasn't therePros:NothingCons:I got no car after reserving it. The branch claimed they had no cars at all that morning.Reviewed 28 Feb. 2017

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8.8

Pretty GoodPros:The size and type of car was good, the price was good.Cons:The car smelled a bit like someone had been smoking in the car and the seats needed to be shampooed. I also didn't like the way the car drove: it was an automatic but the gears shifted hard.Reviewed 10 Feb. 2017

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• Has the Enterprise Rent-A-Car rental car policy in Durham changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise Rent-A-Car will continually update its policies accordingly. Please contact Enterprise Rent-A-Car directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise Rent-A-Car here: Coronavirus (COVID-19) update from Enterprise Rent-A-Car

• What is the most popular rental car from Enterprise Rent-A-Car in Durham?

  Standard (Kia Soul or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Durham.

• How many car rental locations does Enterprise Rent-A-Car have in Durham?

  Enterprise Rent-A-Car has 4 rental locations in Durham. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Raleigh-Durham airport (RDU)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Raleigh-Durham airport (RDU)?

  Yes