Pick-up location | Fort Collins |
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Car types | Economy, Standard SUV |
Rental locations | 7 |
Popular agencies | Hertz |
Economy | C$ 142/day |
Standard SUV | C$ 245/day |
4.6
Okay
38 reviewsCleanliness
5.6
Comfort
6.6
Pick-up/Drop-off
4.6
Value for money
6.6
One location in Fort Collins
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Reviews
8.0 Excellent
Dec. 2021
4.0 Okay
May 2021
Pros:
Staff was friendlyCons:
I had to wait 75 minutes to pick up vehicle. They didn’t have the vehicle I had reserved (a cargo van)9.6 Excellent
May 2019
Pros:
Staff was quick, efficient and made everything easy.Cons:
No issues.10.0 Excellent
May 2018
Pros:
The service was fantastic. Very nice staff.,Cons:
Had no problems at all10.0 Excellent
May 2018
Pros:
I was able to upgrade my compact car to a Camaro Convertable for a small cost. It was an amazing experience! It drove smooth, great on gas and was very clean. I would rent a Camaro again. Pick up and drop off was simple and the customer service was top notch! I will definitely rent here again.Cons:
I loved everything.10.0 Excellent
Mar. 2018
Pros:
Location and price. Friendliness of staff. Got the exact car I asked corCons:
Liked everything, except kind of concerned where the drop off box was for a late night drop off. Would definitely use againBudget
4.0
Okay
15 reviewsCleanliness
3.0
Comfort
4.0
Pick-up/Drop-off
5.0
Value for money
5.0
2 locations in Fort Collins
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Reviews
6.0 Good
Jan. 2021
Pros:
Staff was friendly and helpful on both endsCons:
Car was not ready to be driven. Oil change was past due kept getting messages the entire trip that it was past due. The air in the tires was 27, 30, 45 and 39 which is ridiculous obviously NO ONE did a review of the car before I picked it up. I had to pull over twice to get the tire pressure correct and from the time I left the oil change light was on. In addition the windows on the inside were not cleaned and therefore caused issued with night vision. I give you an F on preparation, worst condition of any rental car I have ever driven2.0 Mediocre
Jul. 2020
Pros:
They wouldn’t rent me a car after booking and providing my card info, because my license is out of state. I was stuck 4 hours away from home for the whole night.Cons:
Let people know before buying what kind of problems they may run into prior to getting to the car place7.6 Good
Sep. 2018
Pros:
The size of the car was nice and the price was good. I like most of the bells and whistles that the car comes with. I like the avg. MPG display the most.Cons:
There was some trash that wasn't mine I found when cleaning it (I was the only one ever in it). The radar detector was a hazard for me personally, although I think it may have been malfunctioning. The loud beep when I'm changing lanes on a freeway made me hesitate longer before transitioning completely and increased the danger to me. The "replace oil and oil filter" prompt came on the screen from the first time I turned the key and every time after.4.0 Okay
Sep. 2017
Pros:
Quick, easy, and painless pickup an drop-off of rental car.Cons:
Rental car was not vacuumed or cleaned out prior to our pickup. The check oil light came on consistently and was extremely distracting. The satellite radio ended 3/4 of the way through the trip and when we called, we were told we would have an additional $79 charge for the satellite radio service for remainder of the trip. When trying to call the local office, not once did they pick up the phone - it always rang and rang until the national line picked it up.6.0 Good
Jan. 2021
Pros:
Staff was friendly and helpful on both endsCons:
Car was not ready to be driven. Oil change was past due kept getting messages the entire trip that it was past due. The air in the tires was 27, 30, 45 and 39 which is ridiculous obviously NO ONE did a review of the car before I picked it up. I had to pull over twice to get the tire pressure correct and from the time I left the oil change light was on. In addition the windows on the inside were not cleaned and therefore caused issued with night vision. I give you an F on preparation, worst condition of any rental car I have ever driven2.0 Mediocre
Jul. 2020
Pros:
They wouldn’t rent me a car after booking and providing my card info, because my license is out of state. I was stuck 4 hours away from home for the whole night.Cons:
Let people know before buying what kind of problems they may run into prior to getting to the car place7.6 Good
Sep. 2018
Pros:
The size of the car was nice and the price was good. I like most of the bells and whistles that the car comes with. I like the avg. MPG display the most.Cons:
There was some trash that wasn't mine I found when cleaning it (I was the only one ever in it). The radar detector was a hazard for me personally, although I think it may have been malfunctioning. The loud beep when I'm changing lanes on a freeway made me hesitate longer before transitioning completely and increased the danger to me. The "replace oil and oil filter" prompt came on the screen from the first time I turned the key and every time after.4.0 Okay
Sep. 2017
Pros:
Quick, easy, and painless pickup an drop-off of rental car.Cons:
Rental car was not vacuumed or cleaned out prior to our pickup. The check oil light came on consistently and was extremely distracting. The satellite radio ended 3/4 of the way through the trip and when we called, we were told we would have an additional $79 charge for the satellite radio service for remainder of the trip. When trying to call the local office, not once did they pick up the phone - it always rang and rang until the national line picked it up.2.9
Mediocre
12 reviewsCleanliness
5.9
Comfort
4.9
Pick-up/Drop-off
1.9
Value for money
2.9
2 locations in Fort Collins
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Reviews
9.6 Excellent
Aug. 2019
Pros:
Clean good vanCons:
The price5.6 Okay
Oct. 2017
Pros:
The car I ended up with was a nice, clean, Chevy Cruze.Cons:
Upon arrival they harassed me because I had made the reservation that same day. According to Avis, if you do so, you must call the pick-up branch to confirm availability. Since i had not been made aware of that, i hadn't done such. So, they were out Economy vehicles, and they refused me any vehicle without a substantial upcharge.8.4 Excellent
Jul. 2017
Pros:
Car was very clean and in excellent condition. Suffered a thrown rock and crack in windshield, which team handled well with no hassle on our part.Cons:
Limited selection of cars available and long line at check in3.6 Mediocre
Dec. 2016
Pros:
Nice car.Cons:
Guy wasn't very personable. dropoff location was wrong on website and he told me wrong drop off time so I was charged a late fee2.0 Mediocre
Mar. 2022
3.9 Mediocre
Aug. 2021
9.6 Excellent
Aug. 2019
Pros:
Clean good vanCons:
The price5.6 Okay
Oct. 2017
Pros:
The car I ended up with was a nice, clean, Chevy Cruze.Cons:
Upon arrival they harassed me because I had made the reservation that same day. According to Avis, if you do so, you must call the pick-up branch to confirm availability. Since i had not been made aware of that, i hadn't done such. So, they were out Economy vehicles, and they refused me any vehicle without a substantial upcharge.8.4 Excellent
Jul. 2017
Pros:
Car was very clean and in excellent condition. Suffered a thrown rock and crack in windshield, which team handled well with no hassle on our part.Cons:
Limited selection of cars available and long line at check in3.6 Mediocre
Dec. 2016
Pros:
Nice car.Cons:
Guy wasn't very personable. dropoff location was wrong on website and he told me wrong drop off time so I was charged a late fee2.0
Mediocre
18 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
3 locations in Fort Collins
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Reviews
8.4 Excellent
Nov. 2018
Pros:
Courteous and very pleasantCons:
they didn't let me know that they could pick me up and take me home...9.6 Excellent
May 2017
Pros:
The staffs are very helpful!10.0 Excellent
May 2017
Pros:
The service that I received during the pick up of the rental could not have been better. The assistant manager at this location went above and beyond and because of this our vacation was improved 10 fold. I could not be happier.Cons:
During the drop off I had to get a ride that was on a time table. The return took considerably longer than the pickup due to the staffing of the office. (Only one person working at the time) With that being said they did what they could and I left a happy customer. They will do whatever they can to earn your return business and I recommend them without hesitation.7.2 Good
May 2017
Cons:
Used toothpicks in door and spilled chocolate or something all over door10.0 Excellent
Apr. 2017
Pros:
excellent customer service particularly alex8.0 Excellent
Mar. 2017
Pros:
The car was very roomy. I am a 6' woman and it was important to have leg room for my 10 hour drive. The young man, Gene who helped me get the car at the Enterprise in Loveland was very nice, professional and got me checked in very fastCons:
The car did not have cruise control. I would have liked to have been able to get a car with cruise control as I was driving on the highway on a 20 hour round trip. I think it should be something that you can request as not all cars have them.Easirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Fort Collins
National
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Fort Collins
Most popular car type | Economy |
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