Recent Reviews
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- Negative
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2.0
Stop supporting the NRA
Cons: Hertz, please stop supporting the NRA. If I knew before I rented the car that your company supports the NRA, I would have picked another company. I will not choose Hertz again until you cut ties with the NRA.
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10.0
Pros: Price for the rental. Good choice of car. Convenience of reservation.
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9.6
Pros: No errors, courteous service, good vehicle
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10.0
Wonderful experience.
Pros: Pickup, dropopff easy. Car worked fine. It also helped that small airport experience meant I didn't have to shuttle somewhere way off somewhere in the distance. That was a big plus, but says less about the company than the fact that the Harrisburg, PA airport is small.
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2.0
Debit Cards Not Allowed
Pros: The price seemed fair if I hadn't been refused for having a bank debit card.
Cons: Having my card accepted when I booked the car, but refused when I was dropped off to pick up the rental, stranding me at the airport!
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2.0
Not dependable
Pros: Nothing. I wouldn't recommend them to anyone who has a later flight.
Cons: Our flight was late by a hour to our destination. By the time we went to pick up our car, Hertz was closed. I had to purchase a new rental from a different company last minute. Hertz never called or gave us a heads up about them closing. Very frustrating at the time.
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4.4
Car was Ok, customer service wasn't
Pros: Car was small but clean.
Cons: At the desk I was hit by a broad array of upcharges and upsell attempts; found out that allowing my spouse to drive the car would double what I had paid. Not going to use Hertz again, probably also won't use Kayak for car rentals.
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10.0
Pros: Good service. Reliable vehicle.
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10.0
Pros: Everything!
Cons: Nothing. Was perfect in every way!
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2.0
They wouldn't even give us a car!
Pros: There was nothing to like! When picking up from an airport if you do not have a flight departing they will not give you a car. Plus the fact that they require you to make payment with a credit card vs a debit card. Will never do business with them again
Cons: You need to freaking change your policy period thank God we bought the insurance with our purchase of the rental agreement. You need to accept debit cards period absurd that you don't. And who would have thought that you have to mandate having a flight to get a rental car what kind of moron thought of that
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9.6
Best experience ever renting a car
Pros: The customer service was great! I was not expecting the pick up and drop off people to go out of their way for me like they did
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6.8
The car was a piece of junk
Pros: The people were terrific and polite, making the experience very smooth.
Cons: The car was a piece of junk. The brakes were grinding and there were interior rattles.
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10.0
Pros: Price for the rental. Good choice of car. Convenience of reservation.
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9.6
Pros: No errors, courteous service, good vehicle
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10.0
Wonderful experience.
Pros: Pickup, dropopff easy. Car worked fine. It also helped that small airport experience meant I didn't have to shuttle somewhere way off somewhere in the distance. That was a big plus, but says less about the company than the fact that the Harrisburg, PA airport is small.
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10.0
Pros: Good service. Reliable vehicle.
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10.0
Pros: Everything!
Cons: Nothing. Was perfect in every way!
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9.6
Best experience ever renting a car
Pros: The customer service was great! I was not expecting the pick up and drop off people to go out of their way for me like they did
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2.0
Stop supporting the NRA
Cons: Hertz, please stop supporting the NRA. If I knew before I rented the car that your company supports the NRA, I would have picked another company. I will not choose Hertz again until you cut ties with the NRA.
review from
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2.0
Debit Cards Not Allowed
Pros: The price seemed fair if I hadn't been refused for having a bank debit card.
Cons: Having my card accepted when I booked the car, but refused when I was dropped off to pick up the rental, stranding me at the airport!
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2.0
Not dependable
Pros: Nothing. I wouldn't recommend them to anyone who has a later flight.
Cons: Our flight was late by a hour to our destination. By the time we went to pick up our car, Hertz was closed. I had to purchase a new rental from a different company last minute. Hertz never called or gave us a heads up about them closing. Very frustrating at the time.
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4.4
Car was Ok, customer service wasn't
Pros: Car was small but clean.
Cons: At the desk I was hit by a broad array of upcharges and upsell attempts; found out that allowing my spouse to drive the car would double what I had paid. Not going to use Hertz again, probably also won't use Kayak for car rentals.
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2.0
They wouldn't even give us a car!
Pros: There was nothing to like! When picking up from an airport if you do not have a flight departing they will not give you a car. Plus the fact that they require you to make payment with a credit card vs a debit card. Will never do business with them again
Cons: You need to freaking change your policy period thank God we bought the insurance with our purchase of the rental agreement. You need to accept debit cards period absurd that you don't. And who would have thought that you have to mandate having a flight to get a rental car what kind of moron thought of that
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