Pick-up location | Pittsburgh |
---|---|
Car types | Compact, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Luxury, Minivan, Pick-up truck, Standard, Standard SUV |
Rental locations | 37 |
Airport locations | 12 |
Popular agencies | Enterprise, Dollar, Budget |
Economy | C$ 55/day |
Compact | C$ 83/day |
Intermediate | C$ 56/day |
Standard | C$ 63/day |
Full-size | C$ 65/day |
Minivan | C$ 193/day |
Full-size SUV | C$ 158/day |
Luxury | C$ 95/day |
Pick-up truck | C$ 86/day |
Standard SUV | C$ 65/day |
Intermediate SUV | C$ 65/day |
8.7
Excellent
194 reviewsCleanliness
8.8
Comfort
8.6
Pick-up/Drop-off
8.4
Value for money
7.6
One location in Pittsburgh
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10.0 Excellent
Feb. 2021
Pros:
Very fast pick up and delivery. Friendly staff.Cons:
Nothing9.6 Excellent
Oct. 2020
Pros:
YesCons:
Nothing, everything was great10.0 Excellent
Feb. 2019
Pros:
Pickup and drop off was quick and easy.2.0 Mediocre
Sep. 2018
Cons:
My flight was delayed and when I called I was informed that the counter would stay open for me. Upon arrival, they were closed. When I called I was informed that the prior representative I spoke to before my flight left didn't get my flight information. I went with a different company and we were able to enjoy our trip!!10.0 Excellent
Jul. 2018
Pros:
I reserved online for a cadillac or similar model. When I got there there were three to choose from and I selected the Cadillac SUV. Great service too.7.2 Good
Jun. 2018
Pros:
Car was clean and functional. The on-site staff was friendly.Cons:
I needed to extend the rental agreement by several days (3) due to a family hospital visit/illness. Despite the extra days of charges listed on the contract at $63 base per day, Alamo tried to jack up the base rate to $105 per day. How about honoring a contract? turned the car back in and used Uber instead on principal alone.6.4
Good
159 reviewsCleanliness
7.4
Comfort
7.6
Pick-up/Drop-off
7.0
Value for money
6.5
One location in Pittsburgh
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2.0 Mediocre
May 2021
Cons:
We did not get a car from them as the store had no vehicles despite accepting our confirmed booking.2.0 Mediocre
May 2021
Cons:
First two cars were not clean third car broke down. Had to spend 1+ hours on two phone calls to get replacement. Overall- won’t rent from them again.2.0 Mediocre
May 2021
Pros:
Staff was goodCons:
Better car. The car was a piece of garbage10.0 Excellent
May 2021
Pros:
Smooth transactionCons:
Weather8.0 Excellent
May 2021
Pros:
YesCons:
THIS WAS MY FIRST TIME EVER USING DOLLAR RENTAL. For the compact car, I thought the price was way to high. Also, I reserved and paid for the car with a major credit card online, when I got to the counter I was informed that there was a $200 hold fee. I did not have enough credit on my major card I was told to bring at pick up so I had to use my visa debit card and there was a $500 hold. JUST RIDICULOS!!!8.0 Excellent
Apr. 2021
Cons:
Car needed a front plate I could have been told drop off closed at 3pm5.7
Okay
201 reviewsCleanliness
7.3
Comfort
7.1
Pick-up/Drop-off
5.7
Value for money
6.3
7 locations in Pittsburgh
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2.0 Mediocre
Dec. 2021
5.9 Okay
Jun. 2021
6.0 Good
May 2021
Pros:
Staff at the counter were working the "upsell" real hard. Staff out in the lot were supper helpful and friendly.Cons:
Stop trying to "upsell" services that I didn't need.6.0 Good
May 2021
Pros:
Drop off was greatCons:
Did not allow second driver - spouse - without cost and misleading time and size of car6.0 Good
May 2021
Pros:
In the morning at pick up, Chris was helpful. He let me know that I could bring my car back a bit later than original time since I rented it for the day. The front door said open 8-530pm but Chris said 5pm and probably a bit beyond that time for closing, since things had changed a bit. I got stuck in unexpected traffic and my ETA was one minute after 5pm. I called at 430 pm and let the guy (no name) I was hoping to be there before five but it could be 501pm. He said they would not be there. I said I really hope you are because he told me that there was no drop box and I was leaving in the morning before they opened. I arrived at 501pm and the door was locked the gate to the rental lot was closed but not locked and no one came to the door. There was now a letter on the front door that was not there in the morning at pick up that said counter hours 8-4pm. So I called Hertz and the customer service agent told me to drop it at the airport. Wow. 1 minute delayed cost me 90 minutes of additional time and drive. Thank you to the hertz guy at the airport. Wonderful.2.0 Mediocre
Apr. 2021
Cons:
Car was very dirty dog hair everywhere lots of sticky stuff around gear shift an windshield wiper switch was broken an it rained the hole time we had the vehicle #will never from that location again5.7
Okay
137 reviewsCleanliness
6.2
Comfort
7.5
Pick-up/Drop-off
5.5
Value for money
6.3
11 locations in Pittsburgh
Locations in Pittsburgh
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2.0 Mediocre
May 2021
Cons:
The car I reserved was not available at the airport. Instead it was located 10 miles from the airport and the location was closed before I could pick up the car. Left stranded at the Pittsburgh airport and no one at the Enterprise location would help unless I wanted to pay double and take a smaller car.6.0 Good
Nov. 2020
Cons:
A $200.00 deposit was required when I rented the vehicle (I was informed the deposit would be credited when I returned the vehicle.). When I returned the vehicle a day early, clean and without damage I was not given a receipt (paper or email.) Here we are 5 days later and no sign of my deposit. Disappointing.6.4 Good
Oct. 2020
Pros:
The priceCons:
The vehicle that was found and reserved through Kayak was not actually available at the location. Offered an alternate minivan at same price, but it would have cost more in gas for me to use it. Had to find another location that had the appropriate size vehicle and would honor the Kayak price. Original location was not helpful in finding another as they stated that each location was individually owned/operated and they couldn't guarantee anything.7.6 Good
Oct. 2020
Cons:
Vehicle was very dirty on outside. Windshield very dirty on inside. For the money you pay for a “premium” SUV, it should be clean. I had to take it to a car wash and shine the tires.5.6 Okay
Oct. 2020
Cons:
There are very few agents, rental counter at Pittsburgh this closed and the signs directing you to the competitor counter to check in are not clear. Then you wait outside for 30mins to be helped to your car. It took 90 mins for me to get from baggage claim to leaving the rental car garage.9.2 Excellent
Aug. 2020
Pros:
Good experience all around except van was dirty inside. With vivid was confused why. Cleaned and swept vehicle myself before loading and driving.Cons:
See above5.2
Okay
140 reviewsCleanliness
5.9
Comfort
6.2
Pick-up/Drop-off
5.7
Value for money
5.4
6 locations in Pittsburgh
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6.0 Good
May 2021
Pros:
Staff at PIT and BWI were very helpful.Cons:
There was no antennae on the car. I picked it up at PIT that way. Did not realize it was missing until I reached my destination. Also, the passenger window did not work. Lastly, the Budget office was not open when I returned the car. I drove around BWI for 30 minutes trying to figure where and how to return the car. Turns out I was to return it at the AVIS drop-off. No instructions advised of that change. Very disappointing.6.0 Good
Apr. 2021
Cons:
Getting a hold of and agent at the airport called several time in the day and line was busy.10.0 Excellent
Sep. 2020
Pros:
PerfectCons:
Everything was easy and no hassles.2.0 Mediocre
Jun. 2020
Pros:
Nope. NothingCons:
They were closed!!! when I arrived to pick it up. My time was 9pm pickup. No one at the counter. Sign stated they closed at 8pm. NOT Budgets fault. This ball was dropped by Kayak6.0 Good
Dec. 2019
Pros:
Angelo is greatCons:
The prices are way to high for someone who rents by the week4.8 Okay
Dec. 2019
Pros:
Quick pickup and drop off. Price not bad.Cons:
Our SUV was filthy and smelled dirty.One location in Pittsburgh
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10.0 Excellent
Jan. 2020
Cons:
Line was short. Car was close. That may be a function of the airport and my flight time but everyone was easy convenient and smooth8.8 Excellent
Dec. 2019
Pros:
Good service. No wait times.Cons:
many people would probably be happy with my experience, but not so much for me. I was upgraded from a sedan to our SUV at no charge. Did not know that’s what I was getting. Just not my personal preference, plus it cost two or three times as much for gasoline. Other than that, great experience10.0 Excellent
Nov. 2019
Pros:
VeryCons:
Easy, quick and convenient!4.8 Okay
Sep. 2019
Cons:
Vehicle stunk from cigarettes and the windshield was clouded with residue8.8 Excellent
Sep. 2019
Cons:
Drop off took a while. Only one guy working, and he was slow. Almost missed our flight.8.4 Excellent
Sep. 2019
Pros:
Staff was good even tho there were IT probs.Cons:
Solving IT probs.6.9
Good
61 reviewsCleanliness
7.8
Comfort
6.9
Pick-up/Drop-off
7.8
Value for money
7.1
5 locations in Pittsburgh
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10.0 Excellent
May 2021
Pros:
I came back a bit worry because there was no body to give the car to and we saw several living it in a line at Avis so we did toCons:
I know it is a bit difficult to have some one at 4:20 am at the airport so you could feel a bit more secure about the deliver of the car10.0 Excellent
Sep. 2020
Pros:
Personable staff at pickup & drop off. Easy drop off procedure. No hard sell on upgrades/options at pick up.Cons:
More options for available vehicles in the class reserved.2.0 Mediocre
Jul. 2019
Pros:
The Staff was fine. The problem was that the rental car reservation was for a different place than the Pittsburgh airport where we needed it. I do not know how this happened. The result is that I had to cancel the reservation and rent from a competitor who offered a much better rate than Avis.Cons:
Since this type of error happens frequently, I think the staff should be prepared for it and supply a competitive rate to rent the car.2.0 Mediocre
Jul. 2019
Pros:
Pick up staff was helpful but drop off worst staff at Airport reception.9.6 Excellent
Nov. 2017
Pros:
Pretty seamless pick up and drop off even though it was busy.Cons:
Rates seemed a little high for a Pittsburgh rental. It was a Holiday weekend but comparing to the same time last year it was high.10.0 Excellent
Sep. 2017
Pros:
The rental process was painless and quick. The people were friendly and courteous. The rental area is really convenient due to it being right outside of the baggage claim area. This doesn't have anything to do with Avis specifically, but it made for an easier rental experience with Avis in Pittsburgh. The car was better than I expected, in good shape, etc. The return process was easy and fast.Cons:
Nothing that I can think of.National
5.9
Okay
11 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
4.9
One location in Pittsburgh
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7.6 Good
Aug. 2017
Pros:
Was upgraded to a great car, an Audi Q3 SUV. Made the long drive from Pittsburgh to Boston pretty comfortable. Thanks for that.Cons:
There was no ticket agent at the National counter at 6AM. Had to go out to the garage to find someone.10.0 Excellent
Jul. 2017
Pros:
Checking in at the counter was super easy - drivers license, a question about fueling the car and another about insurance and we were done at the counter! No pressure to ourchas ethe insurance. Easy access to the car out of one of the airport doors. Had a couple of minivans to choose from. Returning the car was even easier, pull in, let them check the mileage and the fuel level, and receipt in hand. They had luggage carts for us to use at no charge. Highly recommend!10.0 Excellent
Oct. 2021
1.9 Horrible
Oct. 2021
7.6 Good
Aug. 2017
Pros:
Was upgraded to a great car, an Audi Q3 SUV. Made the long drive from Pittsburgh to Boston pretty comfortable. Thanks for that.Cons:
There was no ticket agent at the National counter at 6AM. Had to go out to the garage to find someone.10.0 Excellent
Jul. 2017
Pros:
Checking in at the counter was super easy - drivers license, a question about fueling the car and another about insurance and we were done at the counter! No pressure to ourchas ethe insurance. Easy access to the car out of one of the airport doors. Had a couple of minivans to choose from. Returning the car was even easier, pull in, let them check the mileage and the fuel level, and receipt in hand. They had luggage carts for us to use at no charge. Highly recommend!Easirent
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
-
2 locations in Pittsburgh
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Pittsburgh
Thrifty
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Pittsburgh