Pick-up location | Dorval |
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Car types | Compact SUV, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Luxury, Premium, Premium SUV, Standard, Standard SUV, Supplier choice |
Rental locations | 20 |
Airport locations | 14 |
Popular agencies | Budget, Avis, Alamo, Europcar, Enterprise Rent-A-Car |
Intermediate | C$ 70/day |
Standard | C$ 95/day |
Full-size | C$ 76/day |
Full-size SUV | C$ 117/day |
Premium | C$ 100/day |
Luxury | C$ 83/day |
Premium SUV | C$ 169/day |
Compact SUV | C$ 100/day |
Intermediate SUV | C$ 103/day |
Supplier choice | C$ 112/day |
Standard SUV | C$ 118/day |
One location in Dorval
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Reviews
7.2 Good
Jul. 2020
Pros:
The staff was friendly, the car was clean and in good conditionCons:
The taxes and fees we're higher than anticipated2.0 Poor
Jul. 2020
Cons:
Ma réservation a été annulée, aucun véhicule n'était disponible à Montréal10.0 Wonderful
Mar. 2020
Pros:
Could not have been more helpfulCons:
A pleasant experience10.0 Wonderful
Dec. 2019
Cons:
Nothing. Car was brand new. Staff were friendly and waived the extra charge for a second driver. Price was extremely cheap. No wait for pick-up or drop-off. What more could you ask for?10.0 Wonderful
Nov. 2019
Pros:
Friendly and efficient staff10.0 Wonderful
Nov. 2019
Pros:
Les employés sont très aimables pour le pickup mais aussi le drop off. La voiture était très propre et neuveCons:
J’aurai aimé avoir plus d’informations sur la voiture. C’était la première fois que je conduisais une hybride et je ne savais pas certaines choses, comme le fonctionnement (batterie ou gas)3 locations in Dorval
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4.8 Mediocre
Sep. 2018
Cons:
The cost was way more than the cost Kayak gave me when I booked it. I had no choice I needed the car.10.0 Wonderful
Oct. 2016
Pros:
Very Nice Car. Staff at Dorval was very professional friendly and helpsul. With out a doubt this was the best caar rental experience I have had in the past k50 years. Up grade was appreciated. Price for this t rip most reasonable.Cons:
No owners guide in car. had to hunt to get the gas fill door open.9.2 Wonderful
Sep. 2016
Pros:
great deal on site for the priceCons:
agent at pick up tried to charge me more than what the reservation was.10.0 Wonderful
May 2016
Pros:
We turned the car back early Sunday and when we did not make the flight, the young lady at the kiosk gave us back our car and made the whole thing easy for us just adding the extra day to our existing contract. We truly appreciated her!10.0 Wonderful
May 2023
10.0 Wonderful
Oct. 2022
2 locations in Dorval
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Reviews
2.0 Poor
May 2021
Cons:
The cashier was homophobic and refused to served me10.0 Wonderful
Apr. 2020
Pros:
Montreal Airport Branch stuff were amazing.5.6 Fair
Aug. 2019
Pros:
The car was new and clean.Cons:
We waited two hours in line at the airport to get the car, Budget and Avis are very badly organized, there were about 20 clients waiting for 2 employees. We got there at 7pm and only left with the car at 9pm...6.4 Okay
Oct. 2018
Cons:
the car we got was larger then we wanted and used a lot of gas, this significantly raised the expenses in our trip.2.0 Poor
Sep. 2018
Cons:
the service at the counter was really bad, there was a line with 30 people waiting to pick up the rental and only one agent was there doing contracts, and no manager to talk to, also when returned car they charged for milage I never drove when I ask the agent why he told this is from the computer and if I don't like it I could come back another day when the manager is back, overall service is bad and I would not recumbent Avis or budget at Montreal airport2.0 Poor
May 2018
Cons:
Charged me for a full day for exactly 4minutes. Their rep was busy so they decided to charge me. Not going there anymore. It s like a mafia no one wants to understand. They just need to charge extra. Mediocre serviceOne location in Dorval
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3.6 Poor
May 2020
Cons:
Nobody answered the phone for one hour before I wanted to pickup car, and there was no shuttle in airport to go there.6.4 Okay
Nov. 2019
Pros:
Pick up and drop off were easy for an off site airport location. The car was in very good shape.Cons:
Many hidden fees. The total was more than double the original quote price. During paperwork I had even asked what the new price would be with the mandatory insurance, and I was told the quote plus the insurance which was a price far less than what I ended up being charged. If you rent from them, demand an invoice in advance so you know exactly what you'll be paying. I personally would not rent from them again.2.0 Poor
Nov. 2019
Cons:
I specifically made my reservation two weeks in advance because I needed a minivan, however when I arrived to EZ Rent a Car, there were none available, and no reasonable accommodations or compensation was offered. They didn't seem to care, at all. This is unacceptable and I will never do business with EZ Rent a Car again.2.0 Poor
Nov. 2019
Pros:
Nothing to like there . Dirty place, extremely difficult to find, unethical people running the car rental. Cheaters with charging my American Express way much more money than the $ you showed me on your site. Diffidently do not represent ethical professional agreement to thier price listed on KAYAKCons:
THE WHOLE STORE / SITE SHOLUD BE CLOSED OR CHANGE MANAGEMENT. Nothing to like there . Dirty place, extremely difficult to find, unethical people running the car rental. Cheaters with charging my American Express way much more money than the $ you showed me on your site. Diffidently do not represent ethical professional agreement to thier price listed on KAYAK2.0 Poor
Sep. 2019
Pros:
Nothing. This was the worst car rental experience I've ever had. They did not have the car (minivan) that I reserved. Worse yet, the person at the counter (bald guy) was shockingly rude and started yelling at me. I've never seen or experienced anything like this before and hopefully never again.Cons:
Worst experience ever. Please use one of other rental companies across YUL. EZ is fly-by-night operation off-airport. Have to call for shuttle (waited for 30 mins). Didn't have car I reserved. Service was extremely rude, arguing that he didn't know b/c "computer was down," and yelling at me.4.0 Mediocre
Sep. 2019
Pros:
nothingCons:
answer the phone. had no clue how to pick upOne location in Dorval
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4.0 Mediocre
Mar. 2023
2.0 Poor
Jun. 2019
Pros:
To deal with Economy Rent A Car is a headache. I forgot I had had a bad experience back in 2016. But not to have a toll free number to contact Kayak as frustrating as dealing with Economy.Cons:
Please partner with companies that will increase people trust in your brand, not with companies that will make you look as bad as they are like ECONOMY2.0 Poor
Mar. 2018
Cons:
You guys shouldn't do business with them, look at their review, worst company ever... makes you guys look bad2.0 Poor
Feb. 2018
Cons:
My family's arrival time was affected by a cancellation by the airline. There was NOTHING we could do about it, and were able to get on the next flight to Montreal, arriving shortly after 7pm. When we were booked on the later flight, I called Economy rental car to let them know of our new arrival time. The person who took the call told me that they close at 7pm and they would not wait. I asked him what I should do, since we rented a mini-van to haul our entire family, and he told me to call any other rental car company at the airport. Do you have any idea what a mini-van rental costs same day? I checked online, the prices were $400-$500 more.......When we arrived at the airport, the new company we chose gave us a good rate, and said they stayed open till 2am!! It was my mistake to ever select Economy, and I WILL NEVER use Economy Rental Car EVER AGAIN.2.0 Poor
Feb. 2018
Pros:
Never received my reserved vehicle.Cons:
This place needs to shut down as soon as possible. Nobody should reserve a car from here. Others have written about similar experience. We never received the car we reserved. We took a taxi to the address in the confirmation email and it was abandoned. Strike one. We took a taxi to the address provided over the phone by Economy, the three of us in the car with smart phones couldn’t locate it. Strike two. I called multiple times asking for either a refund or for someone to come to our location and pick us up. I was hung up on by “Sam”. I’m pretty sure that’s not his real name since he wouldn’t give me his full name. “Sam” must have been hired off the street. I don’t know how he has a job, I hope he doesn’t anymore after cursing me out over the phone. We had to take a taxi back to the airport and rent from an actual establishment.2.0 Poor
Dec. 2017
Cons:
The car was priced $77 for two days but been charged $190.30 for two days.They ask you to get insurance from them otherwise you can’t take the car and you end up paying insurance and other hidden charges more than the car rent.Even the insurance was basic which I took from them.Never get the car from them you will regret it and will be shocked like me to pay the heavy bill.2 locations in Dorval
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8.0 Very good
May 2018
Pros:
The car was clean and ready and the value for the money is great.Cons:
The people that work at the front desk are terrible. The lady that give me the keys and did all the paperwork barely wanted to work that morning, and every question She did not answer it well. Also I could not understand her at all. They don’t check the car in front of you, they just make you sign that everything is fine with the car without seeing it.6.4 Okay
Nov. 2016
Pros:
Very quick10.0 Wonderful
Sep. 2016
Pros:
Everything10.0 Wonderful
Oct. 2022
5.9 Fair
Oct. 2021
One location in Dorval
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10.0 Wonderful
Apr. 2021
Pros:
Nice staff, clean car, nice model, drop off location downtown was great.Cons:
Had to wait 1/2 hour for car to be ready, pricey for just one day.2.0 Poor
Mar. 2019
Cons:
No car was available. I rented from Enterprise10.0 Wonderful
Jul. 2018
Pros:
They figured it out how to get a bigger car for me and my family8.8 Very good
Aug. 2017
Pros:
Easy pickup, comfortable car, nice staffCons:
Couldn't get in touch with National staff re: issue, No EZPass in car, could have been a bit cleanerOne location in Dorval
One location in Dorval
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2.0 Poor
Jan. 2019
Pros:
The service was fast and efficient.Cons:
The Dodge Grand Caravan minivan is an absolutely horrible car in every way. Chrysler and Kia both have much better vehicles in that segment.7.2 Good
Nov. 2017
Pros:
The windows were filthy4.4 Mediocre
Aug. 2017
Pros:
The staff was generally kind and helpful to interact with when needed. Cars were comfortable to ride in.Cons:
Did not have my promised car (economy) or similar (compact). Was offered a minivan, which is insane as I'm by myself in a foreign country and don't need something large to increase accident likelihood. Was okay with BMW X1 as it's a very small SUV, until the warning light came on 45min into rental saying IT'S 500KM OVERDUE FOR BRAKE PAD REPLACEMENT. Had to return it, held car for half day of rental and then given Jeep (only option given); ride was fine but uses more gas than I wanted, still too big a car for one person. Upon dropoff, was clear they had only one shuttle despite two full shuttles of people waiting to get to airport. Had to take a cab out of concern of missing flight. Also worth mentioning that during my three trips to the rental location, saw zero compact cars on lot; saw almost entirely Jeeps. Would recommend a metric added to KAYAK displaying chances of being FORCED to take an "upgrade", as some people don't want these larger cars that clearly make up the bulk of their fleet. Not certain this car rental company's location relies too heavily on the concept of repeat business.4.4 Mediocre
Aug. 2017
Pros:
original price .Cons:
first car the trunk would not lock. no map to help us. denied car i nsurance we had purchased. staff said they would not accept our insurance. we had to buy yours at an increase. had trouble finding office to return car because we had no map or instruction. i would never recommend Europcar to any one. And i will never use them again.4.0 Mediocre
Jun. 2017
Cons:
Beware, will overbill you5.6 Fair
Jun. 2017
Pros:
Car was good, clean. But didn't have size requestedCons:
Overcharged me. They don't give you a paper receipt; instead told me it would be emailed and then overcharged me. Beware. Also, Pickup not convenient; difficult to find phone number to call and request van pickup, which seems to run infrequentlywhatOne location in Dorval
One location in Dorval
One location in Dorval
One location in Dorval
Locations in Dorval
635, Avenue Marshall, Montreal, QC, Canada
+1 800 761 8913
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One location in Dorval
Locations in Dorval
Please Go To The Routes Counter
+1 905 677 9994
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One location in Dorval
Locations in Dorval
457 Michel Jasmin
+1 514 636 3332
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One location in Dorval
Locations in Dorval
457 Michel Jasmin
+1 514 636 3332
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No reviews available
Most popular agency | Routes Car & Truck Rentals |
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Most popular car type | Mini |
Average price | C$ 84/day |
Good deal | C$ 63/day |