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8.0
Everything was okay except the strong smell of old cigarets and the mat under our feets was so wet that my friend had to wash her tote bag after. Except that, everything was ok.Reviewed 25 Mar. 2023
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10.0
I had no issues in terms of the service provided by the Alamo reps in both Dorval and at Ottawa Airport. The only issue I had was that I had reserved a Toyota RAV 4 and yet they gave me a smaller car and charged me the same price. The drive from Dorval to Ottawa was not very comfortable in the small Mazda.Reviewed 20 Mar. 2023
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10.0
Zero hassle - fabulous service!Reviewed 2 Apr. 2022
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10.0
Friendly staff, good car, nothing to complainReviewed 23 Feb. 2022
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10.0
Small point: booth was a few minutes late to openReviewed 14 Sep. 2021
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3.9
The staff at the pickup not organized at all, had to wait for an hour to get the car.Reviewed 2 Aug. 2021
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5.9
J’ai réservé une voiture en avril et j’ai appelé une semaine à l’avance avant notre arrivée au Québec ( 14 juillet). La voiture demandée n’était pas disponible et il n’y avait pas de choix de remplacement. Nous avons pris le dernier choix proposé et l’employé n’a pas fait le tour de la voiture avec nous. Il ne nous a pas montré le fonctionnement de la voiture, ni expliquer les conditions. Il y avait des égratignures et des bris sur la voiture et ils n’ont pas pris le temps de nous rassurer qu’elles étaient là avant que nous prenions possession. De plus, le service à la clientèle a notre arrivée n’était pas invitant. Les employés présent étaient désagréables. Nous sommes déçu de notre service.Reviewed 29 Jul. 2021
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7.2
Pros:The staff was friendly, the car was clean and in good conditionCons:The taxes and fees we're higher than anticipatedReviewed 14 Jul. 2020
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2.0
Cons:Ma réservation a été annulée, aucun véhicule n'était disponible à MontréalReviewed 12 Jul. 2020
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10.0
Pros:Could not have been more helpfulCons:A pleasant experienceReviewed 26 Mar. 2020
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10.0
Cons:Nothing. Car was brand new. Staff were friendly and waived the extra charge for a second driver. Price was extremely cheap. No wait for pick-up or drop-off. What more could you ask for?Reviewed 19 Dec. 2019
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10.0
Pros:Friendly and efficient staffReviewed 8 Nov. 2019
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