Pick-up location | Lauderdale-by-the-Sea |
---|---|
Car types | |
Rental locations | 1 |
Airport locations | 1 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
Minivan |
Passenger Van |
SUV |
Commercial |
Pick-up truck |
2 locations in Lauderdale-by-the-Sea
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Reviews
2.0 Poor
May 2021
Pros:
Counter staff congenial.Cons:
Coordination with Priceline.2.0 Poor
Apr. 2021
Pros:
NothingCons:
When I got my car It smelled of marijuana and had no gas in it . I had to immediately go to a gas station I’ll never rent from that place again10.0 Wonderful
Apr. 2021
Pros:
yes friendly and better price out of the airport2.0 Poor
Apr. 2021
Cons:
Hello I first came to your location a half an hour earlier to find out that the car was dirty when I receive the car 45 minutes later the car was full of cat hair dog hair I was very upset I did tell them I was not taking that car they need to get me another car which then they had to go another half an hour to get a different vehicle when I receive the vehicle getting on the road I observed a check engine light was on at that moment I had no time to turn around already hour and 15 minutes late leaving I was very unhappy I didn’t mention it to them8.0 Very good
Apr. 2021
Pros:
Quick in and out serviceCons:
Having the similar vehicle you reserved2.0 Poor
Apr. 2021
Cons:
Wrong car that was too small to fit my family and luggage. Nobody at Hertz could help me because I was a prepay (kayak) customer. I was stressed about the return the whole week.One location in Lauderdale-by-the-Sea
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10.0 Wonderful
Jan. 2019
Pros:
Easy pick up and drop off. $20 uber from airport. We were in and out in 10 minutes. No problems.10.0 Wonderful
Apr. 2018
Pros:
great on gas , lots of roomCons:
no blind spot monitoring2.0 Poor
Feb. 2018
Pros:
Low advertised rateCons:
It was located some distance away from the airport. You'd need to get a ride to get there.6.0 Okay
Oct. 2017
Cons:
I thought I was picking up at the airport, but it wasn't that budget. I had to take a cab to get to the location which was many miles away and cost me an additional $30.2.0 Poor
Oct. 2017
Pros:
First guy in Charleston told us it would be $210 at pick up and made us buy the fuel package (so we didn’t have to fill up before we dropped off the car) and told us that they charge for a full tank and refund you the difference based on fuel level at drop off. (LIE) the woman at drop off refused to refund the difference (we dropped off with half a tank left) she made us leave and drive 10 minutes to the nearest gas station and fill up (only cost $20 and they tried to charge $80) and after dropping it off she tried to charge us extra for the time we had the car!! We had it less than 24 hours and she tried to charge us 2 days rate. She finally gave up trying to rob us but delayed us just enough time to miss the shuttle and have to pay to get to our cruise. Never will we use Budget car rental again!!!Cons:
See above First guy in Charleston told us it would be $210 at pick up and made us buy the fuel package (so we didn’t have to fill up before we dropped off the car) and told us that they charge for a full tank and refund you the difference based on fuel level at drop off. (LIE) the woman at drop off refused to refund the difference (we dropped off with half a tank left) she made us leave and drive 10 minutes to the nearest gas station and fill up (only cost $20 and they tried to charge $80) and after dropping it off she tried to charge us extra for the time we had the car!! We had it less than 24 hours and she tried to charge us 2 days rate. She finally gave up trying to rob us but delayed us just enough time to miss the shuttle and have to pay to get to our cruise. Never will we use Budget car rental again!!!2.8 Poor
Sep. 2017
Cons:
We ordered a minivan rental at one location in ft Lauderdale and i called twice and was told that it was available but could not be picked up early. when I called the second time they told me said the vehicle was now not available to be picked up at that location and that i was to pick it up at the Fort Lauderdale airport location. Upon arrival my husband was told the vehicle was no longer available AND that if we wanted another vehicle that we would only be able to acquire an SUV and that we would have to pay WAY more than the original quoted price. I called customer service and was told to talk to the location of where we were returning the vehicle and that could adjust the price. Then when i spoke to them they said it was an error on the original locations part and that i needed to speak with them. I am at my wits end with this error and considering that this all occurred during the time of hurricane Irma it is seriously starting to feel like price gouging and i am prepared to leave a bad review on all sites if necessary if this is not resolved.3 locations in Lauderdale-by-the-Sea
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10.0 Wonderful
Jun. 2020
Pros:
John helped us check out quickly despite showing up early. We got to chat about the islands and he had a great attitude, which was refreshing compared to a lot of interactions lately!2.0 Poor
Feb. 2020
Cons:
After I made the reservation they called to tell me they didn’t have any cars.10.0 Wonderful
Mar. 2019
Pros:
The staff at this location much like other Enterprise locations is very attentive and accommodating! Customer service is whats makes people come back.9.2 Wonderful
May 2018
Pros:
Friendly staff9.6 Wonderful
Jan. 2018
Cons:
Price increase over holiday season2.0 Poor
Jan. 2017
Pros:
Nothing! I never got a car.Cons:
They had me coming back to their location for two days and never had a car available. I finally gave up. I had made my reservation 45 days earlier and they couldn't complete their end of the bargain. The best they said they could do was they would " Let me" sit in the waiting area at the end of the line and wait for a car to appear! This was on my third trip to their location and two days after by rental was supposed to begin! While waiting we noticed that the "walk-up" rate for cars had risen to over $100/ day. I believe they "better dealed" me. My rate was $43/day. Never again! I will spread the word that Enterprise Cos.are dishonest.One location in Lauderdale-by-the-Sea
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2.0 Poor
May 2021
Cons:
Not having a person upselling me, lying to me. The manager was very nice10.0 Wonderful
Oct. 2020
Pros:
Customer service was great, great location for me, easy pick up and drop off.Cons:
Nothing, besides mask wearing but besides that it was great place.5.2 Fair
Apr. 2019
Pros:
staff was friendly for the most partCons:
STILL FIGHTING TO GET MY DEPOSIT BACK!!!!!! IT'S BEEN OVER TWO WEEKS!!2.0 Poor
Mar. 2019
Pros:
Terrible customer serviceCons:
I will never rent a car from this rental company.2.0 Poor
Mar. 2017
Pros:
We rented a car through you and you didnt disclose that sixt does not accept debit cards so we had to cancel the day of pick up. Misleading and disappointing.Cons:
All requirements not listed2.0 Poor
Mar. 2017
Pros:
The Traverse.One location in Lauderdale-by-the-Sea
One location in Lauderdale-by-the-Sea
One location in Lauderdale-by-the-Sea