Laurel car rentals

Cons: The drop off place needs to learn something from my pick up spot.. need to learn how to greet the customer!

Cons: Nothing

Cons: The car smelled awful. Like someone had been smoking in it.

Cons: The VAN was a garbage pit. Dirty inside and outside (stained seats and floors, sticky windows, smelled like pee, dust and ashes everywhere, smashed bugs everywhere in the outside). Also, they were two hours late... I scheduled for 4 PM but didn't get the vehicle until 6 pm.

Cons: Slow computers and length of time for getting the car. Also we didn't get the car model we wanted but did get a compact car.

Cons: This location is awful. It's in a strip mall and it looks like it use to be a Cricket store. They service and clean their cars in the parking lot of this strip mall. When I arrived, there was only 2 people in front of me and it still took 45 minutes to be seen, because the 1 person working kept on answering her phone. Given the chance to rent a more expensive car at a better location, I'd probably take it next time. Also the car was not washed, but they said I could run it through a car wash and bring them a receipt, because I have nothing better to do apparently.

Cons: Called Hertz help line two times to verify that I wouldn't be charged an underage fee, as they said when I made the rental. Was charged 32 extra a day, which was more than the rental cost, despite two different people saying I wouldn't be. Not sure if both of the online reps were confused, but I'd really like that 130 bucks back, because I wasn't charged until I went to go pick up the car, AKA when it was too late to find another rental. Rather poor way to do business, overall would recommend renting from them as long as you're over 25, just be wary that they might not be telling you the truth about charges.

Cons: car could've been a little cleaner , inside and out

Cons: However, the whole agency is a bit slow and there are a lot of mechanics sitting around. The office where customers are served is very inconvenient as we need to wait outside and get called inside one by one. Pretty inefficient

Cons: The rep repeatedly threatened my arrest if my husband drove the rental after I told her I’d be the only driver. The store was covered in signs warning to not smoke weed in their cars. The car was dirty on the inside and outside. Worst rental I’ve ever had.

Cons: A shuttle from the train station would be helpful.

Cons: Arrived late, car was not available despite calling ahead to inform them I was going to be late and was assured it wouldn’t be a problem. Very poor and unsatisfactory service. The national desk was helpful to redirect my reservation to another location in Columbia Maryland.

Cons: - system was down when I picked up the car in and I was asked to write in my information on a piece of paper. It was like going back to 1975! - rude staff kept insisting for me to write down my info on a piece of paper when I already made the reservation on line. - I was given a car with noisy tires. - I was charged a large fee for returning the car to another city even though I returned it to the same place I picked it up from - charged a full day rental for bringing the car 5 hours late - how does one end up paying $219 for renting an economy car 29hrs, with the same drop off and pick up? Ask AVIS, they will be more than happy to rip you off I expected more from AVIS. Instead I got the same shady service or rather lack of service one gets from FOX or EZ. I called repeatedly AVIS customer service to try and adjust the charge for the fact that I returned the car to the same location. Once they got your $ they will hold on to it for dear life. They won't let go no matter what you say or do. Shame on AVIS!