Book Hertz car rentals at Baltimore/Washington Airport

Reviews

Recent reviews

Traveler rating

Excellent

27

Good

9

Okay

7

Mediocre

8

Poor

0

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pick up the carcustomer service

car was cleanlocation was closed

rented a carwrong location

car availablecar was dirty

pick up and dropcredit card

friendly staff

10.0

Pros:Malik one of the staff that helped get me into something comfortable over and beyond helpful deserves a good jobCons:The can’t tell but I waited 2 hours b4 the car was ready sad very sadReviewed 4 Jul. 2021

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6.0

Pros:Staff at pick up was very friendly but told me I couldn't return the car to the location for which I had a confirmed booking. She said that location had been closed. I had to choose a different location and rebook. This caused me to have to arrange a different pick up and more time.Cons:If they updated their site to not allow me to book a drop off at a closed location.Reviewed 15 Jun. 2021

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2.0

Pros:nothingCons:car was previously smoked in and reeked of smokeReviewed 9 Jun. 2021

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8.0

Cons:The pick up process was stressfulReviewed 11 Apr. 2021

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2.0

Pros:Not much.Cons:The location was incredibly understaffed. I waited over an hour to get my car because they only had one person working for multiple rental agencies. When I got the car, it had a large gash in the front tire and had to be replaced. All told, it took 2 hours to get the car. Hertz needs to staff their locations with an appropriate amount of people to service the number of customers they get.Reviewed 30 Mar. 2021

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2.0

Pros:Convenient shuttle, but that is about it.Cons:Car was not available. 4.5 hour wait at 1am in the morning with a family waitingReviewed 8 Jan. 2021

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6.0

Pros:I liked the attendant, Natlin.Cons:Everything else was awful! The rental was extremely dirty and due to the lack of cleanliness I stuck my finger in someone’s leftover food during a pandemic.Reviewed 4 Jan. 2021

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10.0

Cons:Nothing. Excellent serviceReviewed 30 Nov. 2020

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9.6

Pros:Helpful staff, hassle-free, fast serviceCons:Costs a bit more, but you pay for the good service and convenience.Reviewed 25 Sep. 2020

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6.0

Pros:Pick up and drop were easyCons:The cars paint was terrible and the interior glass was filthy. Also smelled of smoke and had cigarette burns in the drivers seatReviewed 8 Sep. 2020

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10.0

Pros:The drop off was super easy. Excellent customer service.Cons:I was completely satisfied with Kayak and Hertz.Reviewed 17 Aug. 2020

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8.0

Pros:I see To checking OutCons:They need more people to work but I waiting two hours to get a carReviewed 4 Aug. 2020

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• How much does it cost to rent a car from Hertz at Baltimore/Washington Airport?

  On average a rental car from Hertz at Baltimore/Washington Airport costs C$ 78 per day.

• What is the most popular rental car from Hertz at Baltimore/Washington Airport?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Hertz at Baltimore/Washington Airport.

• Where can I find Hertz car rentals at Baltimore/Washington Airport?

  7416 New Ridge Road is the closest Hertz rental location to Baltimore/Washington Airport. The telephone number for this location is +1 410 684 7900.

• Does Hertz offer shuttle or airport pick-up services from Baltimore/Washington Airport (BWI)?

  Yes