Lynchburg Car Rentals

Cons: no complaints

Cons: The car was still dirty from previous usage (trash, cigarette butts, etc.) 1st car the maintenance required light came on so we had to delay leaving for trip in order to switch to another rental.

Cons: Car had some garbage in it from previous renter. Also, I ended up paying more for insurance than I ought to have, but that one's mostly my own fault.

Cons: Car had cigarette smell.

Cons: The interior of the car was not cleaned. Fingerprints were all over the back seat windows. Food wrappers were present in the car. The car seems to have needed maintenance as well. I was picking up some road noise from the rear axle and I also heard a bang sound when I took left turns coming from the rear as well. I did not feel the car was safe as it needed to be.

Cons: Lynchburg rental was just as bad. Horrible customer service. Was told I could go to the employee's job for her with checking the car in or I could leave my number and e-mail address and she could get to it later but there might be a late fee. Will not rent from either location again!

Cons: The lady behind the counter at the Lynchburg Airport was less than helpful. She seemed bothered by my questions. She was due any day to have a baby, and it really showed in her attitude. She should not have been at work, she should have been home resting getting ready to have a child.

Cons: The car wasn't full of gas so they said if I filled it I would be credited. I had to go back because they initially didn't give me the credit.

Cons: Pick up was supposed to be at 8am but because only one staff member was there and she was dealing with a customer who was renting a moving van, she couldn't even start helping me until 8:30. Then she couldn't find my reservation. The delay caused me to miss one of my meetings.

Cons: Nothing.

Cons: My father in law made a reservation for me and entered his credit card information, as he was the one paying for the rental. I got to the rental booth at the airport and was denied the rental because I didn't have my credit card. The associate was not understanding at all of my situation and simply brushed me off and sent me elsewhere to try to rent a vehicle.

Cons: They didn't give me the fine print til after I purchased telling me no debit cards.. still waiting on a refund after having to scrap a car rental in exchnage for a place ticket

Cons: Our flight arrived early. We were charged an extra hour for picking the car up early and charged another hour because when we scheduled the car we chose the wrong departing flight time.

Cons: On hot humid days there was a slight cigarette smoke odor.

Cons: Tire had bulge and couldn't get replaced or new car type

Cons: Not impressed with Customer Service at all. When I mentioned the bandaid we found in the car, barely got an apology. Car was washed but not detailed well (inside of doors were awful, found motel key/bandaid, etc).

Cons: Was better then pick up

Cons: When I showed up at the rental counter, they said they had no cars and couldn't do anything to help me since I had not prepaid for my rental. Fortunately there was another rental car company close that had cars or I would have been stranded.

Cons: Car was not available and had to get a different company upon arrival.

Cons: Nothing...everything was good

Cons: I've tried to call local number numerous times because I left something in the car. No one answers and I've called 10 times during office hours. Office was closed when I dropped off.

Cons: No one around at the drop-off. So could not make comment or ask questions.

Cons: I was surprised at the not so great gas mileage.

Cons: Counter staff was quick and courteous but had to wait a few minutes for them to show up, both at pickup and drop off. Higher cost than rentals in neighboring town.

Cons: They lost my reservation. The store wasn't staffed during business hours (the doors were locked and a number was posted on the door). When I called, they said they closed early because they ran out of cars and accused me of making up my reservation.