2.0
The woman at the desk was abrasive. The vehicle I was given was not even close to what was on the contract nor was it what I ordered. There was another person who had the same issue.Reviewed 7 Jun. 2023
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2.0
We were pulling into the lot to pick up our rental and someone called saying there was no car available for us. However, there were tons of care in the lot. When asked about the cars, the person at the desk stated they were reserved for other customers, yet, we also had a reservation and no car was given to us. Disappointed is an understatement.Reviewed 25 Oct. 2022
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2.0
No car available despite website showing multiple options.Reviewed 19 Aug. 2022
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2.0
First of all don’t confirm reservations online if you can’t honor them. Worst customer experience ever.Reviewed 26 Jun. 2022
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10.0
Great customer service with clean and newer vehicle!Reviewed 4 Sep. 2021
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1.9
The car was filthy. The front tires were bald. There was a horrible grinding sound when the car turned. The staff issuing the car was not friendly at all.Reviewed 20 Jul. 2021
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9.6
Pros:Friendly and quick for both pick up and drop off. In Lynchburg, they brought the car to me in front...I appreciate the great service! Thank you!Reviewed 8 Jul. 2020
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8.8
Pretty quick pickup/dropoff, nice car, a little high cost.Pros:Nice car, clean and in pretty good condition.Cons:Counter staff was quick and courteous but had to wait a few minutes for them to show up, both at pickup and drop off. Higher cost than rentals in neighboring town.Reviewed 5 Oct. 2018
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10.0
GoodPros:Easy and quick pick and drop off. Helpful staff when I had to change the drop off locationReviewed 8 Aug. 2018
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10.0
Least Costly Rental EverPros:The cost of the one way rentalCons:I was surprised at the not so great gas mileage.Reviewed 23 Sep. 2017
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5.2
Convenient LocationPros:easy to use location.Cons:No one around at the drop-off. So could not make comment or ask questions.Reviewed 12 Sep. 2017
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4.0
Cons:I've tried to call local number numerous times because I left something in the car. No one answers and I've called 10 times during office hours. Office was closed when I dropped off.Reviewed 31 May 2017
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