Recent Reviews
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9.2
Flight late
Pros: Clean nice rental
Cons: They didn’t hold my vehicle even though I called corporate office to say I’d be late. But they eventually came up with a 4wd.
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10.0
Well done Missoula
Pros: Friendly service. Ranger of options. Convenient location, walking distance from the airport.
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2.0
Pros: Never took the car. Way over the price of competitors once I got there. Canceled and booked in person. Misleading and costly oh and may I add a waste of time.
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7.6
Nice car!
Pros: Roomy, clean met our needs. Comfortable. Good gps - easy to use. Good air conditioning. Seating was nice. Easy access at pick up and drop off airport (on site - no shuttle required).
Cons: Long line atpick up airport. Unfriendly staff at pickup airport. Extra fee for additional driver.
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5.6
Cons: So I lost my keys for the car. I used the 24 roadside assistance 10 and a half hours later my car was finally towed . This was after 8 calls. Follow-up finally I was towed to an agency that was closed for 4 1/2 hrs. After 12 hours I finally got a replacement car. Very very very disappointed in their service.
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5.2
Cons: My flight came in at 10 they said they had no cars available. I left my info with them and asked when they would be done they said for sure by noon. I got back to the airport at 1;00 and still ended up waiting another half an hour.
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8.8
Cons: Noisy and hard riding and hard stereo g
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7.2
a little better communication would help
Pros: Clean, good price, no hidden charges. And a free upgrade to the next larger size vehicle.
Cons: Personel at the Missoula airport could not have been less helpful. We intended to pickup and return our car at the airport, but somehow made a reservation for a location remote from the airport. That probably saved us $$ in the end, so was OK, but it was not made clear that we would need to find transportation from the airport to the lot and the attitude of the young men at the airport was basically, "Too bad, but that is your problem. Figure it out." Luckily a phone call to Uber saved us.
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10.0
Pros: Accommodated my change of plans. Pick up & drop off easy. Vehicle ran very well
Cons: Tried booking at Alamo direct but saved 50% almost booking through an on line site
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6.4
Good enough
Pros: There was a long line of people and many people complaining that they didn't get a car even though they had a reservation, so we were nervous, but they had our van ready.
Cons: It took a while to get the booster seat, and we had asked for 2 but they only had 1. No apologies or anything when we had to wait for so long, no apologies for only having 1 booster seat. Just a frustrating start to our vacation.
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6.4
Pros: Good pricing, very helpful service at the desk. The car handled well and the semi manual transmission was very useful on the mountain roads.
Cons: It was not clear to me that the rental location was not affiliated with the onsite airport location and there was no shuttle, requiring us to take a cab. We were given the last available car, which had a large crack in the windshield. On the second day we had it an alert popped up on the dash that I was not familiar with and after about 15 minutes of digging through the owners manual we found that it was for tire pressure. After having to purchase a pressure gauge I discovered that one tire was 10 lbs low. It was a slow leak that we had to attend to every other day during our vacation.
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8.0
Had to upgrade b/c rental guy nonchalant about 1st cat leaking fluid
Cons: We arrived late at night. Could see 1st car we got had leaked fluid in parking lot. Told guy, who did not seem to care. We had to pay for an upgrade to get a car we trusted. (We never even unlocked the first car.)
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9.2
Flight late
Pros: Clean nice rental
Cons: They didn’t hold my vehicle even though I called corporate office to say I’d be late. But they eventually came up with a 4wd.
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10.0
Well done Missoula
Pros: Friendly service. Ranger of options. Convenient location, walking distance from the airport.
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8.8
Cons: Noisy and hard riding and hard stereo g
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10.0
Pros: Accommodated my change of plans. Pick up & drop off easy. Vehicle ran very well
Cons: Tried booking at Alamo direct but saved 50% almost booking through an on line site
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7.6
Nice car!
Pros: Roomy, clean met our needs. Comfortable. Good gps - easy to use. Good air conditioning. Seating was nice. Easy access at pick up and drop off airport (on site - no shuttle required).
Cons: Long line atpick up airport. Unfriendly staff at pickup airport. Extra fee for additional driver.
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7.2
a little better communication would help
Pros: Clean, good price, no hidden charges. And a free upgrade to the next larger size vehicle.
Cons: Personel at the Missoula airport could not have been less helpful. We intended to pickup and return our car at the airport, but somehow made a reservation for a location remote from the airport. That probably saved us $$ in the end, so was OK, but it was not made clear that we would need to find transportation from the airport to the lot and the attitude of the young men at the airport was basically, "Too bad, but that is your problem. Figure it out." Luckily a phone call to Uber saved us.
review from
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8.0
Had to upgrade b/c rental guy nonchalant about 1st cat leaking fluid
Cons: We arrived late at night. Could see 1st car we got had leaked fluid in parking lot. Told guy, who did not seem to care. We had to pay for an upgrade to get a car we trusted. (We never even unlocked the first car.)
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2.0
Pros: Never took the car. Way over the price of competitors once I got there. Canceled and booked in person. Misleading and costly oh and may I add a waste of time.
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5.6
Cons: So I lost my keys for the car. I used the 24 roadside assistance 10 and a half hours later my car was finally towed . This was after 8 calls. Follow-up finally I was towed to an agency that was closed for 4 1/2 hrs. After 12 hours I finally got a replacement car. Very very very disappointed in their service.
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5.2
Cons: My flight came in at 10 they said they had no cars available. I left my info with them and asked when they would be done they said for sure by noon. I got back to the airport at 1;00 and still ended up waiting another half an hour.
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6.4
Good enough
Pros: There was a long line of people and many people complaining that they didn't get a car even though they had a reservation, so we were nervous, but they had our van ready.
Cons: It took a while to get the booster seat, and we had asked for 2 but they only had 1. No apologies or anything when we had to wait for so long, no apologies for only having 1 booster seat. Just a frustrating start to our vacation.
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6.4
Pros: Good pricing, very helpful service at the desk. The car handled well and the semi manual transmission was very useful on the mountain roads.
Cons: It was not clear to me that the rental location was not affiliated with the onsite airport location and there was no shuttle, requiring us to take a cab. We were given the last available car, which had a large crack in the windshield. On the second day we had it an alert popped up on the dash that I was not familiar with and after about 15 minutes of digging through the owners manual we found that it was for tire pressure. After having to purchase a pressure gauge I discovered that one tire was 10 lbs low. It was a slow leak that we had to attend to every other day during our vacation.
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