Car Rentals in Santa Cruz - Search for Cars on KAYAK

Recent Reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

pick up the car

credit card

car was clean

pick up location

friendly staff

10.0

Pros: Hertz shop in Santa Cruz went above and beyond to locate me a car, even though there had been a stuff up due to something totally unrelated to them.

Reviewed Sep 2018

review from
4.4

No cars available

Pros: Nothingg

Cons: There were no cars available!

Reviewed Aug 2018

review from
8.4

Pros: The car was new, very clean, with all features in working condition. No complaints about the car itself.

Cons: The location did not have the car available at the scheduled pickup time. It took about an hour for them to bring it over from a nearby location. Fortunately I had built some contingency time into my schedule and it did not affect me, but if I were on a tighter schedule I would have been pretty annoyed.

Reviewed Apr 2018

review from
4.8

kept my deposit and don't return my calls

Pros: the car itself was fine

Cons: the service is horrible, they do nothing for you

Reviewed Apr 2018

review from
8.8

Pros: Car was comfy nice and clean, drove nice and the people working were great

Cons: The first car I got something was wring with it, but they upgraded me and the other car was better for sure.

Reviewed Mar 2018

review from
2.0

Completely ridiculous

Pros: Zero

Cons: I booked my car on Tuesday. When I showed up to pick up my car and get going on my trip that Friday morning, out of nowhere the Hertz sales rep said “I’m sorry, we can’t rent to you”. He couldn’t tell me why. Apparently I was on some list. So he gave me a phone number to call to find out why but no one would ever answer. Complete joke. I haven’t rented a car in years, have a clean legit license and I swear I’ve never rented from hertz ever. I’m also 45! So I was absolutely screwed THE MORNING OF my trip. So I called enterprise and got a car just fine, with zero issues. Maybe hertz could have prevented me from reserving a car with them BEFORE the day of my trip. Ridiculous, pathetic operation that added an enormous amount of anger and stress at the first phase of an exciting day. Way to go Hertz. Just like the title of their company, dealing with them certainly Hertz

Reviewed Nov 2017

review from
5.2

Charged twice and super slow customer support

Pros: Good price until they charged twice

Cons: - Car had damage that was not on the vehicle inspection. I had to go back to the office to get it corrected. - We wanted to change drop off location. It was possible to change -good - but it took customer support about 40 minutes to figure out how -bad-. - As we changed location the rental got $70 more expensive and that is perfectly fine. What is not fine is that they did not charge the extra $70 at the change but the whole rental cost so I got charged twice.

Reviewed Jul 2017

review from
2.0

Read fine print

Cons: I payed online with debit card. Couldn't actually pick up car without a credit card. Thus was in the fine print. I received no refund. If this had been made clear I would not have payed online

Reviewed Jun 2017

review from
2.8

they did not honor the reservation because of an integration problem withyoursearch

Pros: nothing, they left me stranded. I had to go elsewhere because they where closed when I arrived for my reservation. there where people inside. they just looked at me thorough the window and made no move to help. they don't care I guess.

Cons: your computer made a reservation at a closed store, not impressed.

Reviewed Jun 2017

review from
8.4

Good rental, disappointing added charges

Pros: The car was clean like new, very comfortable and got good mileage. Pick up was easy and the rate was affordable.

Cons: I didn't like being silently charged $20 extra for returning the rental late by one hour. Considering the daily rate was $30 this is excessive. As far as I could tell the lot was full of cars and there was minimal activity so the added charge seemed unnecessary. Even with that, the agent who finalized the charges did not mention it and left it up to me to review the bill and decipher why there was a larger than expected balance. Pretty unprofessional and this kind of nickel-and-diming will lead me to avoid this rental agency in the future.

Reviewed May 2017

review from
9.2

Great staff

Pros: Super friendly staff

Cons: Car interior was a bit dirty

Reviewed Apr 2017

review from
10.0

A good experience

Pros: The office personnel were pleasant, the car was clean, and everything was satisfactory. There was some uncertainty about the amount of the bill, which had been prepaid

Cons: The clerk was newly hired and was thus not as efficient as she will be after she has more experience. She was pleasant and followed her suervisor's directions. It was not a bad experience.

Reviewed Apr 2017

review from

10.0

Pros: Hertz shop in Santa Cruz went above and beyond to locate me a car, even though there had been a stuff up due to something totally unrelated to them.

Reviewed Sep 2018

review from
8.8

Pros: Car was comfy nice and clean, drove nice and the people working were great

Cons: The first car I got something was wring with it, but they upgraded me and the other car was better for sure.

Reviewed Mar 2018

review from
9.2

Great staff

Pros: Super friendly staff

Cons: Car interior was a bit dirty

Reviewed Apr 2017

review from
10.0

A good experience

Pros: The office personnel were pleasant, the car was clean, and everything was satisfactory. There was some uncertainty about the amount of the bill, which had been prepaid

Cons: The clerk was newly hired and was thus not as efficient as she will be after she has more experience. She was pleasant and followed her suervisor's directions. It was not a bad experience.

Reviewed Apr 2017

review from

8.4

Pros: The car was new, very clean, with all features in working condition. No complaints about the car itself.

Cons: The location did not have the car available at the scheduled pickup time. It took about an hour for them to bring it over from a nearby location. Fortunately I had built some contingency time into my schedule and it did not affect me, but if I were on a tighter schedule I would have been pretty annoyed.

Reviewed Apr 2018

review from
8.4

Good rental, disappointing added charges

Pros: The car was clean like new, very comfortable and got good mileage. Pick up was easy and the rate was affordable.

Cons: I didn't like being silently charged $20 extra for returning the rental late by one hour. Considering the daily rate was $30 this is excessive. As far as I could tell the lot was full of cars and there was minimal activity so the added charge seemed unnecessary. Even with that, the agent who finalized the charges did not mention it and left it up to me to review the bill and decipher why there was a larger than expected balance. Pretty unprofessional and this kind of nickel-and-diming will lead me to avoid this rental agency in the future.

Reviewed May 2017

review from

4.4

No cars available

Pros: Nothingg

Cons: There were no cars available!

Reviewed Aug 2018

review from
4.8

kept my deposit and don't return my calls

Pros: the car itself was fine

Cons: the service is horrible, they do nothing for you

Reviewed Apr 2018

review from
2.0

Completely ridiculous

Pros: Zero

Cons: I booked my car on Tuesday. When I showed up to pick up my car and get going on my trip that Friday morning, out of nowhere the Hertz sales rep said “I’m sorry, we can’t rent to you”. He couldn’t tell me why. Apparently I was on some list. So he gave me a phone number to call to find out why but no one would ever answer. Complete joke. I haven’t rented a car in years, have a clean legit license and I swear I’ve never rented from hertz ever. I’m also 45! So I was absolutely screwed THE MORNING OF my trip. So I called enterprise and got a car just fine, with zero issues. Maybe hertz could have prevented me from reserving a car with them BEFORE the day of my trip. Ridiculous, pathetic operation that added an enormous amount of anger and stress at the first phase of an exciting day. Way to go Hertz. Just like the title of their company, dealing with them certainly Hertz

Reviewed Nov 2017

review from
5.2

Charged twice and super slow customer support

Pros: Good price until they charged twice

Cons: - Car had damage that was not on the vehicle inspection. I had to go back to the office to get it corrected. - We wanted to change drop off location. It was possible to change -good - but it took customer support about 40 minutes to figure out how -bad-. - As we changed location the rental got $70 more expensive and that is perfectly fine. What is not fine is that they did not charge the extra $70 at the change but the whole rental cost so I got charged twice.

Reviewed Jul 2017

review from
2.0

Read fine print

Cons: I payed online with debit card. Couldn't actually pick up car without a credit card. Thus was in the fine print. I received no refund. If this had been made clear I would not have payed online

Reviewed Jun 2017

review from
2.8

they did not honor the reservation because of an integration problem withyoursearch

Pros: nothing, they left me stranded. I had to go elsewhere because they where closed when I arrived for my reservation. there where people inside. they just looked at me thorough the window and made no move to help. they don't care I guess.

Cons: your computer made a reservation at a closed store, not impressed.

Reviewed Jun 2017

review from

FAQs About Renting a Car in Santa Cruz

What is the most popular rental car in Santa Cruz?

Economy (Chevrolet Spark or similar) is the most frequently booked rental car type in Santa Cruz.

Which car rental companies are at the airport: San Francisco Airport (SFO)?

Car rental companies onsite at San Francisco Airport include Fox, Hertz, Budget, Thrifty, Sixt, Dollar, Avis, Alamo, TravelCar and Enterprise.

Which car rental companies will pick you up at the airport: San Francisco Airport (SFO)?

Car rental companies that offer shuttle or pick-up services from San Francisco Airport to off-airport locations include Fox, Hertz, Budget, Thrifty, Sixt, Dollar, Avis, Advantage, Alamo and TravelCar.

How can I find car rentals near me in Santa Cruz?

Take a look at our extensive car rental location map to find the best rental cars near you.

Santa Cruz Car Rentals

Search hundreds of travel sites at once for car rental deals in Santa Cruz

Santa Cruz car rental reviews and directory

Recent Reviews

Recent Reviews

Recent Reviews

Car Rental Locations in Santa Cruz

Good to Know

FAQs About Renting a Car in Santa Cruz

What is the most popular rental car in Santa Cruz?

Which car rental companies are at the airport: San Francisco Airport (SFO)?

Which car rental companies will pick you up at the airport: San Francisco Airport (SFO)?

How can I find car rentals near me in Santa Cruz?

Forgot password?

Success!