Book Hertz car rentals in Santa Cruz

Santa Cruz, CA, United States
7 Jul — 14 Jul
Same drop-off
Santa Cruz, CA, United States
Thu 7/7
Noon
Thu 14/7
Noon
Driver's age:

Reviews for Hertz in Santa Cruz

Overall Rating7.6 GoodBased on 79 reviews
Cleanliness
7.8
Comfort
7.8
Overall
7.4
Pick-up/Drop-off
7.5
Value for money
7.4

Recent reviews

Traveler rating
17
3
7
8
0
Find reviews that mention:
4.0
Pros:I did get a car.Cons:The facility charged me extra. Even though I showed them my prepaid receipt. They said they could not give me a car without the additional charges. The manager's name is Rick.Reviewed 8 Jun. 2021
review fromkayak
8.0
Pros:Simple, limited-contact pick up and drop off.Cons:When I returned the car two days early, the staff at Hertz were unable to do a refund for those extra days. This isn't a criticism of Hertz -- just know that when you book through Kayak, they don't have as much flexibility for extending or shortening a rental. Note that this Hertz location does not do after-hours drop-off. You must return the car before closing time.Reviewed 10 Apr. 2021
review fromkayak
4.0
Pros:The two ladies who checked me in were a delight to deal with. Very professional and personable as they went through all the paperwork and what not.Cons:My pre-paid 1pm reservation was for a Mid-size Car, and when I got there at 1:30pm they had rented my car and had no Midsize cars left, so I was stuck with an economy car that felt like I was driving a go-kart on steroids or tin can on wheels. That was total BS!! Also, they closed the location close to my house, but it is still listed on their website, Yahoo, Waze, Google, etcetera, so when I drove over there to swap cars, there was a sign on the keys drop box saying to drop off cars across town, at the location where I picked up the car. Again, total BS!! Then when I returned the car they ran my credit card before talking to me at all, and I wanted to use my debit car. When I asked to cancel the charge and put it on my debit card, she said it was too late, she couldn't do that. Third strike of total BS. Even if it costs more and is farther away, I will never again rent a car for Hertz!!Reviewed 10 Mar. 2021
review fromkayak
10.0
Pros:Staff was amazing. In and out super quick, no issues.Cons:Great rental experience- not much could have been improved.Reviewed 15 Sep. 2020
review fromkayak
2.0
Pros:The location didn’t exist.Reviewed 12 Sep. 2020
review fromkayak
10.0
Pros:yes and yesCons:nothingReviewed 18 Feb. 2020
review fromkayak
8.0
Pros:Great, happy staffReviewed 15 Feb. 2020
review fromkayak
4.4
Pros:Pick up was quick.Cons:The drop off was terrible. Was told my drop off location had after hours drop off but it did not. Because of this, I was late for the next plan on my tight schedule.Reviewed 20 May 2019
review fromkayak
3.6
Cons:Person at hertz was impolite. Very poor customer service, and overcharged on insurance.Reviewed 1 Apr. 2019
review fromkayak
8.0
Pros:I only dropped the car off. The site was clean and the drop off was quick and easy.Reviewed 12 Nov. 2018
review fromkayak
7.6
Pros:Ease and speed of getting the car and returning it. no hassle there.Cons:Not worth the value. Turo and similar apps are renting cars without all the fees. The same car I can get for $40 daily. I don't care who gets my business but I'm shopping for the best price and value. This was too expensive for what it was.Reviewed 5 Nov. 2018
review fromkayak
10.0
Hertz Santa CruzPros:Pleased with the Nissan Sentra ride and feel and felt it was a good value. No trouble at check in or check out. Trouble freeReviewed 30 Oct. 2018
review fromkayak

Where can I find Hertz car rentals in Santa Cruz?

132 Center Street, Hertz car rentals

Address

132 Center Street

Hours

Friday08:00 - 18:00
Saturday09:00 - 12:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Monday08:00 - 18:00

Phone

+1 831 423 0315

Address

7000 Soquel Avenue

Hours

Friday08:00 - 18:00
Saturday09:00 - 12:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Monday08:00 - 18:00

Phone

+1 831 462 0469

Good to know

Most popular location

132 Center Street

Most popular car type

Economy

Top tips for renting a car from Hertz in Santa Cruz

  • Economy rental cars from Hertz in Santa Cruz are around 12% cheaper than other car types, on average

FAQs about renting a car from Hertz in Santa Cruz