Pick-up location | Springfield |
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Car types | |
Rental locations | 8 |
Airport locations | 0 |
Mini |
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4 locations in Springfield
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Reviews
2.0 Poor
Jul. 2020
Pros:
NothingCons:
I reserved a car I didn’t even pick up due to the fact I needed a major credit card as well I put a $100 deposit down and I want to know how can I get a refund10.0 Wonderful
Oct. 2019
Cons:
Nothing Loved it Perfect for my family Will always ask for this when need another rental10.0 Wonderful
Aug. 2019
Pros:
Pick up and drop off was very efficient. Everything went as planned. No issues.Cons:
Nothing4.0 Mediocre
Dec. 2018
Pros:
Rental was canceledCons:
We were unable to rent the car due to the insurance requirements for a 12 passenger van. Should have been stated in the rental process that regular car insurance does not transfer to a 12 passenger van and only those with special insurance or license are allowed to rent this size car. Very disappointed to find this out 2 days before our event.10.0 Wonderful
Oct. 2018
Pros:
Eric was extremely helpful and friendly!2.0 Poor
Feb. 2017
Cons:
I booked a car rental through kayak and went to pick up the car and Enterprise was closed. I couldn't get a hold of anyone through customer service or anything. Apparently Kayak doesn't keep up to date with hours at Enterprise, I was very upset and was stuck with no car after driving all the way there.2 locations in Springfield
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2.0 Poor
Apr. 2021
Pros:
Absolutely NOTHINGCons:
Overall customer service skills.10.0 Wonderful
Jan. 2021
Pros:
High energy staff, very efficient!10.0 Wonderful
Aug. 2020
Pros:
Got a great car, the employee at pickup was exceptionally helpful, and everything worked great.2.0 Poor
May 2020
Cons:
I wasn’t refunded my money back for services I did not even want!10.0 Wonderful
Mar. 2020
Cons:
Excelente!!!7.2 Good
Nov. 2018
Pros:
Car was super uncomfortable and hard to driveOne location in Springfield
2 locations in Springfield
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2.0 Poor
Jun. 2022
8.0 Very good
Apr. 2019
Pros:
The woman with whom I dealt was a delight. Couldn't have been nicer.Cons:
The rental counter at the Springfield train/bus station was not staffed. I called the number and located someone, who advised that they were short staffed. She appeared and was just delightful. But I was a bit delayed by her absence from the counter. Otherwise, the experience was great.10.0 Wonderful
Jul. 2018
Pros:
Easy access, easy drop off. The car was jus what I needed to not have to take two cars to the beach for one day. Price was great. I would totally recommend Sixt again and would use them again.8.0 Very good
Nov. 2017
Pros:
Women was very helpful in assisting me when I had to pick up the rentalCons:
Because I purchased my rental through a third-party I was unaware that there were different fees for in-state and out-of-state miles until I went to pick up the car and had to pay more.10.0 Wonderful
Dec. 2016
Pros:
I found the cheapest prices through them. No hassle. Easy to rentCons:
Renting through kayak I didn't know the prices shown were for a specific regionOne location in Springfield
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2.0 Poor
Feb. 2021
Pros:
The staffCons:
THE CAR‼️2.0 Poor
Jul. 2017
Pros:
NothingCons:
I went to Congress St in Springfield, MA to pick up the car I reserved and they did not have a car for me and the guy at the desk said, "Too bad!" -After three phone calls with not much help I was told I had to travel 45 minutes to another location and they wanted to charge me $40.00 more than my initial reservation. Finally things got resolved at the Bradley Airport in Windsor Locks, CT location, but I would not ever recommend Springfield Budget. Friends don't let friends rent from Budget! Avoid at all cost!!!7.2 Good
Sep. 2016
Cons:
No after hours drop off, I had to drop the car, go to work, have someone return with me later to deal with the payment.8.0 Very good
Oct. 2015
Pros:
Price and everything went wellCons:
Van was much larger than ordered. Fuel cost were highOne location in Springfield
Most popular car type | Economy |
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