Pick-up location | Texas City |
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Rental locations | 1 |
Budget
10.0
Excellent
2 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
One location in Texas City
Enterprise
8.0
Excellent
13 reviewsCleanliness
8.2
Comfort
8.2
Pick-up/Drop-off
8.2
Value for money
8.0
7 locations in Texas City
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Reviews
2.0 Mediocre
Mar. 2021
Cons:
I will never use enterprise again. They have closed many of their locations, so the one I rented from was closed. I then had to drive thirty minutes to a new location. And then pay a fee to pick up from the city I initially rented from. Terrible customer service. Plus they are only open 7-7 so if you need help after that, you are out of luck. Will never use again.10.0 Excellent
Dec. 2021
Pros:
I had a small old debt from a car accident rental that had apparently not been paid. Instead of just saying "call corporate" Cameron led me through the process of getting it paid and removed quickly it! Promote him to Teaching the new managers! THANKS!Cons:
Could not be better!10.0 Excellent
Dec. 2019
Pros:
Very friendly and helpful staff. Got a complimentary upgrade which was appreciated10.0 Excellent
Apr. 2019
Pros:
Friendly staff, stayed late to get me into my rental agent the ferry ran late.Cons:
Would have preferred the Toyota RAV4 that I thought I was getting, but the Nissan Rogue was surprisingly nice to drive. I have 3 Toyotas and using their cruise control on the highway is second nature.9.6 Excellent
Sep. 2018
Pros:
Driver assist technology10.0 Excellent
Aug. 2018
Pros:
The driver is very nice, and the office lady is very friendly.Avis
8.0
Excellent
4 reviewsCleanliness
8.0
Comfort
8.0
Pick-up/Drop-off
8.0
Value for money
8.0
One location in Texas City
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Reviews
10.0 Excellent
Mar. 2017
Pros:
Easy to pick up and drop-off; even though we dropped off the car rental in a different location. The shuttle to the airport was timely and very convenient. which helped to not have to stress about being late for our flight home.6.0 Good
Jan. 2017
Pros:
the Avis rep was very nice and professional, but she was the only person working the desk that morning and one customer took 45 minutes to deal with.Cons:
Needed an additional clerk to work the desk. I waited entirely TOO TOO long for a simple rental.10.0 Excellent
Mar. 2017
Pros:
Easy to pick up and drop-off; even though we dropped off the car rental in a different location. The shuttle to the airport was timely and very convenient. which helped to not have to stress about being late for our flight home.6.0 Good
Jan. 2017
Pros:
the Avis rep was very nice and professional, but she was the only person working the desk that morning and one customer took 45 minutes to deal with.Cons:
Needed an additional clerk to work the desk. I waited entirely TOO TOO long for a simple rental.Hertz
5.6
Okay
17 reviewsCleanliness
5.3
Comfort
6.0
Pick-up/Drop-off
5.3
Value for money
6.0
One location in Texas City
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Reviews
8.0 Excellent
Nov. 2021
10.0 Excellent
Apr. 2021
Pros:
Staff was great and everything was super easy2.0 Mediocre
Jul. 2019
Pros:
Drop off was the only successful part of this rental.Cons:
Quality of vehicle, cleanliness of vehicle, shorter wait time, have vehicle ready at appointment pick up time.5.6 Okay
Aug. 2018
Pros:
Donna Baker was wonderful in correcting an error made by an employee “Jay.” Am hoping all will go smoothly with final billing; therefore cannot give star rating for value.Cons:
It took an hour to make correction and the car I rented had a scratched front bumper, which I was informed would not be a problem for me when I returned car to a different location. It was.5.2 Okay
Sep. 2017
Pros:
Ease of drop offCons:
Disheveled office. Tons of people standing around with no clue where to go or what to do. Didn't have a car ready at my pick up time. Had to take one that hadn't been cleaned in order to make my deadline.6.0 Good
Sep. 2017
Pros:
The fact that they had a car!!Cons:
People were late in opening office