The Dene Hotel

95 Hoole Road, Chester, CH2 3ND, United Kingdom
+44 124 432 1165

Cheapest
rate per night

6.6

Good
based on 2,501 reviews
The Dene Hotel - Chester, England, United Kingdom
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+44 124 432 1165

Good to know

Distance to city centre 1.9 km
Location rating 9.1
Nearest Airport Chester Hawarden
Distance to airport 7.6 km

Rooms

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Reviews

Pros

Cons

Traveller rating

349
423
282
103
3

Time of year

Traveller type

Show reviews that mention

+
bed was comfortable in 280 reviews
city centre in 244 reviews
free parking in 152 reviews
good breakfast in 205 reviews
good location in 260 reviews
good size in 46 reviews
good value in 197 reviews
heating working in 63 reviews
needs updating in 14 reviews
room was dirty in 529 reviews
shower curtain in 25 reviews
staff were friendly in 608 reviews
toilet roll holder in 22 reviews
tv signal in 77 reviews
  • Okay
    Sep. 2019
    5.4

    Near the station

    No food available, looks to be occupied by dss claimants, beds uncomfortable, rooms need a makeover

  • Good
    Sep. 2019
    7.1

    the staff were really friendly and helpful

    dusty skirting boards. Bathroom needed attention: rusty radiator, peddle bin and shower curtain rail. Also bath panel needed replacing, it was warped and tatty.

  • Poor
    Sep. 2019
    1.0

    Not much

    Our room was filthy, the walls were disgusting. The TV had no signal, the bathroom door didn't close unless the toilet seat was up The bed was clean and comfy. The furniture was dated.

  • Okay
    Sep. 2019
    4.5

    The location was really good, the main reason why we booked it, the staff were pleasant as well, not to over the top, but pleasant.

    Pretty much everything else, I now wish I took pictures to show the state the room was in. There was no main light in the bedroom, only bed side lights/bath room light. (I gather this may not be a huge thing, but did make getting ready a lot harder). The bed was rock hard and provided a very uncomfortable sleep, both me and my partner woke up the next day with painful backs. The bathroom had black mould all around it and was coming away at the bottom. considering the room cost us £115 for 1 night in the ‘superior room’ we did expect a lot more. The worst thing about the room was how thin the walls were. You could hear the room above you, from taps turning on to the loos flushing. Due to the room being quite close to the entrance as well it meant we heard everyone come through the building/ the staff conversations at reception. This also made us worry if we could hear all of that so well, could they hear our conversations? Over all it was a pretty awful stay, 100% would not recommend

  • Poor
    Sep. 2019
    1.0

    Nothing.

    Everything could have been better. The room was absolutely filthy, black muck all around the bathroom window. Rubbish and an inhaler behind one of the bedside tables. The wall was riddling with rising damp; at first it looked like it had been touched up with a darker magnolia paint- but when you touched it it felt wet and soft. The spare pillows which were in the top of the wardrobe (as there was only one pillow per person on the bed) were unusable and they were soaking wet and stunk of damp. All in all, an absolutely diabolical 'hotel'. If there was anywhere else available to stay last night then we would have just left.

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About

Overview

With a stay at The Dene Hotel in Chester, you'll be within a 5-minute drive of Grosvenor Museum and Chester Zoo. Free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

6.6 Good

based on 2,501 reviews

9.1

Location

8.3

Service

3.2

Food

1.8

Amenities

Check in

2:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Free Wi-Fi
Internet
Laundry service
Meeting/Banquet facilities
No smoking
Bar/Lounge
24hr front desk
Safe
Designated smoking area
Storage available
Terrace/Patio
Disabled Access
Cable or satellite TV
Pets not allowed
Linens
Towels
Concierge service
Laundry facilities

Location

Most Popular Landmarks

  • St Paul's Church 1.1 km
  • Northgate Arena Leisure Centre 1.5 km
  • Grosvenor Park 1.5 km
  • Chester Falconry & Nature Gardens 1.6 km
  • Eastgate and Eastgate Clock 1.7 km
  • Chester Cathedral 1.7 km

Chester Travel Guide

Learn about Chester on KAYAK

Getting Around

Liverpool J. Lennon 14.7 km
Manchester 43 km
Chester 0.8 km
Chester Bache 1.6 km

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