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The Queen at Chester Hotel, BW Premier Collection
4 stars

The Queen at Chester Hotel, BW Premier Collection

52 City Rd, Chester, CH1 3AH, United Kingdom
Chester, United Kingdom
See location+44 124 430 5000
From
C$ 98
Cheapest

rate per night

8.2
Very good
based on 2905 reviews
2,905 reviews

Photos of The Queen at Chester Hotel, BW Premier Collection

Overview

Rating

The Hallmark Hotel Chester the Queen is located in Chester, England right across from Chester Station. The hotel opened in 1860 and offers Victorian-style rooms. The hotel is seven miles from Cheshire Oaks and four miles from Chester Zoo. This 4-star historic hotel is three miles from Chester Airport and 10 miles from Liverpool John Lennon Airport. There are 221 non-smoking guest rooms, parking, and baggage storage available.

There is a large range of rooms and suites at this hotel for all budgets and tastes. Many of the rooms are royal-themed with colors that range from emerald to gold which features Italian bathroom fixtures. The pillows have recently been updated to be plumper and mattress toppers along with Nespresso machines with capsules are in each room. All guest rooms have a drench shower with Guild and Pepper toiletries and bathrobes. There is also a welcome box of snacks and goodies for all guests.

The King’s Grill is the on-site restaurant that serves food made with fresh seasonal ingredients. The menu is modern British fare and has been awarded two AA rosettes. Many other restaurants are in the area such as the Shanghai Restaurant, Pierogi, Istanbul BBQ, and Chai Station Vegetarian Indian.

Guests in the hotel with family can visit places like the Blue Planet Aquarium, Chester Zoo, and Go Ape Delemere Forest. Guests can also enjoy visitor spots like Chester Polo Club, Delemere Forest, Cheshire Oaks Designer Outlet, and the Cheshire Ice Cream Farm.

Rating
8.2
Very good
Based on 2,905 verified guest reviews

Latest deals for The Queen at Chester Hotel, BW Premier Collection

Wed 7/5
Thu 8/5
Superior Room
bed type unknown
1 double bed
1 double bed
Classic room
bed type unknown
bed type unknown
bed type unknown
Executive room
bed type unknown
1 double bed
1 double bed
Deluxe room
bed type unknown
bed type unknown
bed type unknown
King room
1 king bed
1 king bed
Double room
bed type unknown
bed type unknown
1 twin bed
Standard Room
2 twin beds
1 double bed
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at The Queen at Chester Hotel, BW Premier Collection

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Services and conveniences

  • Business centre
  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Bottle of water
  • 24hr front desk

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom
  • Walk-in shower

Dining

  • Electric kettle
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Food can be delivered to guest accommodation
  • Coffee machine

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Elevator
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by elevator
  • Designated smoking area

General

  • Family rooms
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Bedroom

  • Socket near the bed
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Outdoor

  • Terrace/Patio
  • Garden

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Bicycle rental
  • Beauty salon

Health and safety

  • Daily housekeeping
  • Safe

Parking and transportation

  • Parking

Family friendly

  • Kids meals

Fitness

  • Fitness centre

Reviews of The Queen at Chester Hotel, BW Premier Collection

8.2
Very good
2905 verified ratings
Wonderful
1365
Very good
557
Good
464
Okay
172
Fair
163
Mediocre
69
Poor
115

Summary of reviews

Guests say
Guests appreciated the hotel's great location, being conveniently located near the train station and within walking distance to the town center. Many found the rooms spacious and comfortable, with good amenities. However, there were notable concerns regarding cleanliness and some issues with service, particularly related to booking and renovations. Breakfast options were generally well-received.
AI-generated from customer reviews
Location10 out of 10
Room Size9 out of 10
Breakfast8 out of 10
Service3 out of 10
Noise Level3 out of 10
Cleanliness2.5 out of 10
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Location

52 City Rd, Chester, CH1 3AH

What's nearby

  • 113 and 117 Foregate Street0.6 km
  • Phoenix Tower0.7 km
  • Grosvenor Park0.8 km
  • Chester City Centre0.8 km
  • Grosvenor Club and North and South Wales Bank0.8 km
  • Eastgate and Eastgate Clock0.8 km
  • Chester Cathedral0.9 km
  • St Werburgh's Mount0.9 km
  • Chester Town Hall1 km
  • Nine Houses1 km
  • St Michael's Church1.1 km
  • Chester City Walls1.3 km

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at The Queen at Chester Hotel, BW Premier Collection

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Queen at Chester Hotel, BW Premier Collection

  • How long should you stay at The Queen at Chester Hotel, BW Premier Collection? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at The Queen at Chester Hotel, BW Premier Collection

  • Where is The Queen at Chester Hotel, BW Premier Collection located?

    The Queen at Chester Hotel, BW Premier Collection is located at 52 City Rd, 1 km from the centre of Chester. 113 and 117 Foregate Street is the closest landmark to The Queen at Chester Hotel, BW Premier Collection.

  • When is check-in time and check-out time at The Queen at Chester Hotel, BW Premier Collection?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at The Queen at Chester Hotel, BW Premier Collection.

  • Does The Queen at Chester Hotel, BW Premier Collection offer free Wi-Fi?

    Yes, The Queen at Chester Hotel, BW Premier Collection offers free Wi-Fi.

  • How far is The Queen at Chester Hotel, BW Premier Collection from the airport?

    The Queen at Chester Hotel, BW Premier Collection is 14.9 km from Liverpool J. Lennon. The Queen at Chester Hotel, BW Premier Collection is 43.5 km from Manchester.

  • How does KAYAK find such great The Queen at Chester Hotel, BW Premier Collection hotel deals?

    KAYAK scours the web for all room deals available at The Queen at Chester Hotel, BW Premier Collection in Chester and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Queen at Chester Hotel, BW Premier Collection and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Queen at Chester Hotel, BW Premier Collection.

See more FAQs

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3-star hotel
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5-star hotel
Stone Villa Chester9.3 Excellent (2,138 reviews)0.49 kmWi-Fi, Tea/coffee maker, Coffee machineC$ 210+
3-star hotel
Moxy Chester
8.8 Excellent (1,053 reviews)0.36 kmFitness centre, Bar/Lounge, Free Wi-FiC$ 139+
3-star hotel
2% cheaperMill Hotel & Spa8.3 Excellent (3,169 reviews)0.39 kmIndoor pool, Spa and wellness centre, Fitness centreC$ 137+
3-star hotel
48% cheaperQuarterz7.8 Good (1,398 reviews)0.24 kmRoom service, Free Wi-Fi, Coffee machineC$ 72+

Good to know

Value for money

8.2

Distance to downtown

1.0 km

Nearest Airport

Liverpool J. Lennon

Distance to airport

15.4 km