The Queen at Chester Hotel, BW Premier Collection

4 stars
52 City Rd, Chester, CH1 3AH, United Kingdom
Chester, United Kingdom
8.3
Very good
based on 3057 reviews
3,057 reviews
Thu 6/11
-
Fri 7/11
1 room, 2 guests
Deals from
C$ 116
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
C$ 116
Classic room
C$ 132
Double room
C$ 133
68 more The Queen at Chester Hotel, BW Premier Collection deals
68 more The Queen at Chester Hotel, BW Premier Collection deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

The Hallmark Hotel Chester the Queen is located in Chester, England right across from Chester Station. The hotel opened in 1860 and offers Victorian-style rooms. The hotel is seven miles from Cheshire Oaks and four miles from Chester Zoo. This 4-star historic hotel is three miles from Chester Airport and 10 miles from Liverpool John Lennon Airport. There are 221 non-smoking guest rooms, parking, and baggage storage available.

There is a large range of rooms and suites at this hotel for all budgets and tastes. Many of the rooms are royal-themed with colors that range from emerald to gold which features Italian bathroom fixtures. The pillows have recently been updated to be plumper and mattress toppers along with Nespresso machines with capsules are in each room. All guest rooms have a drench shower with Guild and Pepper toiletries and bathrobes. There is also a welcome box of snacks and goodies for all guests.

The King’s Grill is the on-site restaurant that serves food made with fresh seasonal ingredients. The menu is modern British fare and has been awarded two AA rosettes. Many other restaurants are in the area such as the Shanghai Restaurant, Pierogi, Istanbul BBQ, and Chai Station Vegetarian Indian.

Guests in the hotel with family can visit places like the Blue Planet Aquarium, Chester Zoo, and Go Ape Delemere Forest. Guests can also enjoy visitor spots like Chester Polo Club, Delemere Forest, Cheshire Oaks Designer Outlet, and the Cheshire Ice Cream Farm.

8.3
Very good rating
Based on 3,057 verified guest reviews

Latest deals for The Queen at Chester Hotel, BW Premier Collection

Thu 6/11
Fri 7/11
Classic room
bed type unknown
C$ 132
nightly with fees
1 twin bed
C$ 146
nightly with fees
bed type unknown
C$ 158
nightly with fees
Superior Room
1 double bed
C$ 221
nightly with fees
1 double bed
C$ 223
nightly with fees
bed type unknown
C$ 228
nightly with fees
Deluxe room
1 double bed
C$ 183
nightly with fees
1 double bed
C$ 183
nightly with fees
bed type unknown
C$ 189
nightly with fees
Standard Room
bed type unknown
C$ 116
nightly with fees
1 double bed
C$ 118
nightly with fees
1 double bed
C$ 127
nightly with fees
Executive room
bed type unknown
C$ 173
nightly with fees
1 twin bed
C$ 180
nightly with fees
bed type unknown
C$ 185
nightly with fees
King room
1 king bed
C$ 270
nightly with fees
Double room
1 double bed
C$ 133
nightly with fees
1 double bed
C$ 143
nightly with fees
bed type unknown
C$ 144
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at The Queen at Chester Hotel, BW Premier Collection

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Services and conveniences

  • Business centre
  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Bottle of water
  • 24hr front desk

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Elevator
  • Accessible parking
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by elevator
  • Designated smoking area

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom
  • Walk-in shower

Dining

  • Electric kettle
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Food can be delivered to guest accommodation
  • Coffee machine

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Safe
  • Delivered food is securely covered

General

  • Family rooms
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Bedroom

  • Socket near the bed
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • EV charging station
  • Parking

Outdoor

  • Terrace/Patio
  • Garden

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Bicycle rental
  • Beauty salon

Family friendly

  • Kids meals

Reviews of The Queen at Chester Hotel, BW Premier Collection

8.3
Very good
3057 verified ratings
Wonderful
1445
Very good
588
Good
479
Okay
181
Fair
169
Mediocre
75
Poor
120

Summary of reviews

Guests say
Guests appreciated the great location and excellent service, particularly noting the helpful staff and spacious rooms. However, there were several complaints regarding cleanliness, especially in the bathrooms and public areas. Some guests also experienced issues with billing and room service, which detracted from their overall experience.
AI-generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Cleanliness3 out of 10
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Location

52 City Rd, Chester, CH1 3AH

What's nearby

  • 113 and 117 Foregate Street0.6 km
  • Phoenix Tower0.7 km
  • Grosvenor Park0.8 km
  • Grosvenor Club and North and South Wales Bank0.8 km
  • Eastgate and Eastgate Clock0.8 km
  • Chester Cathedral0.9 km
  • St Werburgh's Mount0.9 km
  • Chester City Centre0.9 km
  • Chester Town Hall1 km
  • Nine Houses1 km
  • St Michael's Church1.1 km
  • Chester City Walls1.3 km

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at The Queen at Chester Hotel, BW Premier Collection

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Queen at Chester Hotel, BW Premier Collection

  • How long should you stay at The Queen at Chester Hotel, BW Premier Collection? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at The Queen at Chester Hotel, BW Premier Collection

  • Where is The Queen at Chester Hotel, BW Premier Collection located?

    The Queen at Chester Hotel, BW Premier Collection is located at 52 City Rd, 1 km from the centre of Chester. 113 and 117 Foregate Street is the closest landmark to The Queen at Chester Hotel, BW Premier Collection.

  • When is check-in time and check-out time at The Queen at Chester Hotel, BW Premier Collection?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at The Queen at Chester Hotel, BW Premier Collection.

  • Does The Queen at Chester Hotel, BW Premier Collection offer free Wi-Fi?

    Yes, The Queen at Chester Hotel, BW Premier Collection offers free Wi-Fi.

  • How far is The Queen at Chester Hotel, BW Premier Collection from the airport?

    The Queen at Chester Hotel, BW Premier Collection is 15.4 km from Liverpool J. Lennon. The Queen at Chester Hotel, BW Premier Collection is 43.8 km from Manchester.

  • How does KAYAK find such great The Queen at Chester Hotel, BW Premier Collection hotel deals?

    KAYAK scours the web for all room deals available at The Queen at Chester Hotel, BW Premier Collection in Chester and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Queen at Chester Hotel, BW Premier Collection and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Queen at Chester Hotel, BW Premier Collection.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
1% cheaper
Hallmark Inn Chester
7.4 Good (1,021 reviews)0.09 kmC$ 124+
3-star hotel
1% cheaper
Moxy Chester
8.8 Excellent (1,165 reviews)0.38 kmFitness centre, Bar/Lounge, Free Wi-FiC$ 124+
3-star hotel
8% cheaper
Premier Inn Chester - Railway Station
0.38 kmRestaurant, Free Wi-Fi, Cable or satellite TVC$ 115+
3-star hotel
Mill Hotel & Spa8.3 Excellent (3,360 reviews)0.39 kmIndoor pool, Spa and wellness centre, Fitness centreC$ 129+

Cheapest

See cheapest stays in Chester
3-star hotel
8% cheaper
Premier Inn Chester - Railway Station
0.38 kmRestaurant, Free Wi-Fi, Cable or satellite TVC$ 115+
3-star hotel
1% cheaper
Hallmark Inn Chester
7.4 Good (1,021 reviews)0.09 kmC$ 124+
3-star hotel
1% cheaper
Moxy Chester
8.8 Excellent (1,165 reviews)0.38 kmFitness centre, Bar/Lounge, Free Wi-FiC$ 124+
3-star hotel
Mill Hotel & Spa8.3 Excellent (3,360 reviews)0.39 kmIndoor pool, Spa and wellness centre, Fitness centreC$ 129+

Most recommended

See most recommended stays in Chester
5-star hotel
Stone Villa Chester9.2 Excellent (2,283 reviews)0.49 kmWi-Fi, Tea/coffee maker, Coffee machineC$ 201+
3-star hotel
1% cheaper
Moxy Chester
8.8 Excellent (1,165 reviews)0.38 kmFitness centre, Bar/Lounge, Free Wi-FiC$ 124+
3-star hotel
Mill Hotel & Spa8.3 Excellent (3,360 reviews)0.39 kmIndoor pool, Spa and wellness centre, Fitness centreC$ 129+
3-star hotel
1% cheaper
Hallmark Inn Chester
7.4 Good (1,021 reviews)0.09 kmC$ 124+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

8.2
1.0 km
Liverpool J. Lennon
15.4 km

Everything you need to know for your stay in Chester

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