Hotel Lagoon

3 stars
7.8
Good
based on 690 reviews
690 reviews
Mexico, Manzana 19, 77900 Chetumal, Quintana Roo, Mexico
Mexico, Manzana 19, Chetumal, Quintana Roo
+52 983 834 5270
Mon 21/9
-
Tue 22/9
2 guests, 1 room
Other
Other
Other
Other
Other
Other
Other
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Latest deals for Hotel Lagoon

Mon 21/9
-
Tue 22/9
Deals from
C$ 64
•Cheapest rate per night
Compare prices for Double room and 0 more Hotel Lagoon deals.
Double room, bed type unknown
C$ 64
nightly with fees
Double room, bed type unknown
C$ 75
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Hotel Lagoon

  • Room service
  • Free Wi-Fi
  • Free parking
  • Cable or satellite TV
  • Laundry service
  • 24hr front desk
  • Designated smoking area

Reviews of Hotel Lagoon

7.8
Good
690 verified ratings
Wonderful
297
Very good
121
Good
120
Okay
52
Fair
47
Mediocre
16
Poor
37

Summary of reviews

Guests say
Guests consistently praised the friendly and helpful staff, with several mentioning positive experiences with service and management. Breakfast received mixed feedback: while some guests enjoyed it, others noted issues with availability or quality. Cleanliness and maintenance were common concerns, with reports of dirty rooms, outdated facilities, and neglected pools. Some guests appreciated the spacious rooms and pet-friendly policies, but others found the beds small or uncomfortable. The pool was frequently criticized for being dirty or poorly maintained. Overall, while service stands out as a positive, the hotel needs improvements in cleanliness and facility upkeep.
AI-generated from customer reviews
Service8.5 out of 10
Breakfast5 out of 10
Room Size4 out of 10
Pool2.5 out of 10
Cleanliness2 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

Location

Mexico, Manzana 19, 77900 Chetumal, Quintana Roo

What's nearby

  • Oxtankah Ruins20.8 km

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

KAYAK's top tips for your stay at Hotel Lagoon

  • How long should you stay at Hotel Lagoon? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Hotel Lagoon

  • Where is Hotel Lagoon located?

    Hotel Lagoon is located at Mexico, Manzana 19, 9.3 km from the centre of Chetumal. Oxtankah Ruins is the closest landmark to Hotel Lagoon.

  • When is check-in time and check-out time at Hotel Lagoon?

    Check-in time is 2:00 PM and check-out time is 12:00 PM at Hotel Lagoon.

  • Does Hotel Lagoon offer free Wi-Fi?

    Yes, Hotel Lagoon offers free Wi-Fi.

  • Does Hotel Lagoon offer free parking?

    Yes, Hotel Lagoon offers free parking.

  • How far is Hotel Lagoon from the airport?

    Hotel Lagoon is 6.7 km from Chetumal Intl. Hotel Lagoon is 13 km from Corozal.

  • How does KAYAK find such great Hotel Lagoon hotel deals?

    KAYAK scours the web for all room deals available at Hotel Lagoon in Chetumal and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Lagoon and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Lagoon.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
Princess Hotel & Casino Free Zone
7.1 Good (17 reviews)1.02 kmRestaurant, Bar/Lounge, Cable or satellite TVC$ 82+
2-star hotel
Princess Vegas Hotel & Casino
8.7 Excellent (18 reviews)1.58 kmOutdoor pool, Coffee machine, Business centreC$ 139+
Enchanted Lagoon Tourist
1.58 kmOutdoor poolC$ 6,612+
3-star hotel
Las Vegas Hotel & Casino
8.7 Excellent (34 reviews)1.59 kmCable or satellite TVC$ 196+

Cheapest

See cheapest stays in Chetumal
3-star hotel
Princess Hotel & Casino Free Zone
7.1 Good (17 reviews)1.02 kmRestaurant, Bar/Lounge, Cable or satellite TVC$ 82+
2-star hotel
Princess Vegas Hotel & Casino
8.7 Excellent (18 reviews)1.58 kmOutdoor pool, Coffee machine, Business centreC$ 139+
3-star hotel
Las Vegas Hotel & Casino
8.7 Excellent (34 reviews)1.59 kmCable or satellite TVC$ 196+
Enchanted Lagoon Tourist
1.58 kmOutdoor poolC$ 6,612+

Most recommended

See most recommended stays in Chetumal
2-star hotel
Princess Vegas Hotel & Casino
8.7 Excellent (18 reviews)1.58 kmOutdoor pool, Coffee machine, Business centreC$ 139+
3-star hotel
Las Vegas Hotel & Casino
8.7 Excellent (34 reviews)1.59 kmCable or satellite TVC$ 196+
3-star hotel
Princess Hotel & Casino Free Zone
7.1 Good (17 reviews)1.02 kmRestaurant, Bar/Lounge, Cable or satellite TVC$ 82+
Enchanted Lagoon Tourist
1.58 kmOutdoor poolC$ 6,612+

Good to know

Distance to downtown

Nearest Airport

Distance to airport

9.3 km
Chetumal Intl
6.7 km

More options for your stay in Chetumal

Complete your trip to Chetumal

Car rentals in Chetumal
Hotels in Chetumal