All reviews
Lots of things for kids to do
The location to our venue was perfect. We were here for the 2019 AAU National Volleyball Championship and it was convenient to the multiple venues we had to attend. The amenities on our off days were very nice (pools, coffee shop, business center, and recreation center).
The room could have been updated just a bit. Although we didn't spend a lot of time in the room, a bit of updating would have put the property over the edge, in a good way.
Spacious Have the option to stay in hotel and have fun Heated pools Can cook my own meals much cheaper than going out.
Resort Fee Wifi times out so you have to re-register
Rooms are spacious and clean, pools were ok,the staff was friendly, gym was nice, and hotel is in a good location
MATTRESS WERE REALLY HARD, CHECK OUT IS TOO EARLY AND WI-FI IS TERRIBLE!
I definitely wouldn't have paid more for my stay. Don't stay in room 1224 lol apparently it's located near a service room or something because there was knocking noises all night long that woke me up and wouldn't let me sleep well. Other than that it was okay. Beds were comfy.
Dirty and smelly. Did not look like the pictures. Cheap hotel and the staff will not help you. Everything was extra and the building's outside locks are broke. Our bathroom lock didn't work either. I would not recommend to anyone.
They show you photos of the resort but these promotional prices you seee are for their hotel only.
The false advertisement and the fact that the front desk knows of this & hadn't address it as of yet
Friends stayed in condo unit which was ok. Just okay not great.
We were in the hotel area. Reservations were for a room with fridge and Kitchener. No. Old run down room. Building is dirty smelly and gross. Luckily, we didn't spend much time here. We're too busy at the parks and elsewhere. Good luck!
The resort did have a lot of activities that you could pay extra for.
The resort fee only covered the use of the pool and exercise rooms any thing else was extra. The bus schedule to Universal only had one round trip instead of two, like the website said. The hotel/resort attempted a bait and switch with our room then wanted to charge us extra for the actual room we booked, and it took two days of our vacation to fix it. The timeshare presentation did not deliver on...Read more
I was only there to take a class. The grounds were well kept, the rooms were clean and there are lots of amenities for families. (Playgrounds, water park, mini golf, lake with jet skis, boats, paddle boats, etc.)
Outside, it's probably not the best neighborhood. Two closest shopping plaza's had tattoo parlor 2 massage parlors, repurchase cell phone store and pawn shop. In the room I was in, I tried three power outlets before I found one that was tight enough to hold my iPhone charger. It's a minor thing, but still...